# Eber Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Eber Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/182972/EBER

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# 

 Eber Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Eber

## What is Eber?

Eber is a Loyalty Marketing Platform. Trusted by hundreds of businesses worldwide, enabled businesses of all sizes to build loyalty programs that connect and retain their customers. Provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. Leverage 80+ integrations with the shopping cart, POS, and payment gateway. No matter how big or small your business is, Eber plans to fit your needs. - Loyalty made simple: Whether you're a retailer, F&B, hotel or e-commerce - Built for businesses of all sizes: No matter how big or small your business is - Get started in days: Setup is fast and easy. Support and playbooks ready - Keep track of everything: All of your data is in one place - Ready integration: Integrates seamlessly with your existing systems

## What is Eber used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$69

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Eber?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://eber.co&name=Eber)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Eber

5.0 (1)

VS.

[4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/)

Starting Price

$69

Usage Based, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (0)

Value For Money

4.0 (1)

Value For Money

4.9 (0)

Customer Service

5.0 (1)

Customer Service

5.0 (0)

## Eber alternatives

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Highest Rated

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customizable Branding

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Loyalty Program

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Membership Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Multi-Channel Marketing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Referral Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Eber 70 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Send promotional campaigns or transactional messages via text messages

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Review data from past periods to reveal recurring tendencies and predict future performance

Monitor activity of individuals who visit your website using cookies

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Lite

$69.00

Usage Based,Per Month

It includes:

-   Loyalty Points and Rewards
-   Multi-tier with Automated Upgrade
-   Customer Portal
-   Campaign Messaging
-   Automated Messaging
-   Member Referral
-   Form, Survey and NPS
-   Integrations of PoS, Shopping Cart and more

Standard

$299.00

Usage Based,Per Month

It includes:

-   Segment Targeting
-   Custom Branding for Customer Portal and Email
-   Access to all Gift Card and Voucher Features including Promo Code
-   Access to all Standard Features
-   Gamification
-   API Access

Scale

$999.00

Usage Based,Per Month

It includes:

-   Advanced Points Rule and Tier Upgrade Setup
-   Advanced Reward Targeting and Setup
-   Role Based Access
-   Audit Log
-   Scale API Access include SSO
-   Paid Membership and Member Credit

Enterprise

$3,500

Usage Based,Per Month

It includes:

-   Custom Member Portal Integration for Website and Native App
-   Custom Report
-   Custom BI Connector
-   Custom Fraud Detection
-   Custom Transaction Flagging
-   Custom Enhancements Add-ons

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[

Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[

Okendo](https://www.capterra.com/p/176189/Okendo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AL

Ann L.

Marketing Manager

Food & Beverages

### "Function"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 20, 2023

Pros

The function is good, we can set the mode we want to maintain the loyalty of customers

Cons

The board for finding the function is a bit complicated. I remember that there is this function but it takes me time to find the function setting that I really want.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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