# Page 2 | GCPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is GCPay the right Construction Accounting solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182990/GCPAY/reviews

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GCPay

4.7 (479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 2 - Reviews of GCPay

## Showing most helpful reviews

Showing 26-50 of 479 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EH

Elycia H.  
Project Administrator  
Construction  
Used the software for: 2+ years

### "3+ years in with GCPay"

March 2, 2026

4.0

It took a lot of time to get used to. The 1st projects that were converted over to GCPay with "catch-up' billings were disasters. ALL of the contractors had inconsistencies with the retention. Lines were off from .01 cent to .30 cents and had to be "adjusted" each month until we broke even. I hated it at first. There was no time saved in comparison to our old system until we got to the new projects. SOVs were entered onto a clean slate and numbers could be trusted.

Pros

I appreciate that the responsibility for billing is placed back on the subcontractor. I can set a due date and the system issues reminders for both billing and compliance requirements. The option to require certain documents prior to them being able to submit is top tier. I am not stuck sending out threats of non-payment each month for the items I need.

Cons

I do not like that the unconditionals must be signed up front. I have spent time convincing the subs that we will not run away with their signed unconditional without paying them. They are very leery of it the first time around. It would be helpful if there was a disclaimer or explanation to them PRIOR to signing. They only get the watermarked copy after they have signed.

Review Source

SR

Sarah R.  
VP, Finance and Administration  
Construction  
Used the software for: 1-2 years

### "GCPay - 10/10 Highly Recommend"

March 2, 2026

5.0

Overall, I would implement and pay for GCPay again and again. It has streamlined our payment processing and we couldn't be happier.

Pros

As a GC we can appreciate the security and user friendliness of GCPay. It allows us to receive pay applications from subcontractors and submit payments to subcontractors with ease and without having to manage the financial information. The system is setup to be easy, so the learning curve is very minimal. We use the compliance system to track all of our pertinent documents, including contracts and insurances. The support that is provided by GC Pay is first class. We have never had to wait longer than 20 seconds to receive a representative to help with our needs. It has definitely been money well spent.

Cons

At the time we purchased GCPay, the tiered vendor portion of the software was not what we expected, but we are still very satisfied with the development and growth they are making in that area.

Review Source

JA

Jamie A.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Overall a good, easy to use billing platform for subs"

March 3, 2026

4.0

It's a fairly easy platform to use. It would be nice if the billing/waiver process was the same for all GCs so that it is consistent for all subcontractors billing. It varies so much from GC to GC that it can be confusing at times.

Pros

It's one of the easier billing platforms to use for subcontractors. I like that it's easy to set up the schedule of values (if the GC allows that) I do like that some of our GCs are now using it to send payments rather than sending them by paper check

Cons

The sub-supplier/subcontractor waivers can be challenging because all of the GCs set those up differently. It would be nice if waivers for all sub-tiers came with blanks for the amounts so that vendors could add those in themselves insead of using the amount the 1st tier subcontractor puts in because the waivers are usually through the end of the month, but the amount billed by the sub-tier might change after it's entered into GCPay with the subcontractor's billing. I also don't like that GCs can assign several reviewers for submitted invoices. If the all the reviewers don't approve the billing in a timely manner, it can hold up payments.

Review Source

DC

David C.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Good, Not Great"

March 2, 2026

4.0

It's a great tool that allows everything from schedule of values to monthly billing to lien waivers to be in the same spot. However, the payment times have been an issue since most contracts are pay when paid and GCPay sits on the money to gain free interest before sending it out to the subcontractors.

Pros

This is a great way to eliminate the hassle of chasing down lien waivers and has all pertinent information all housed in one centralized location. This has also eliminated any chance of fraud as payment is direct deposited with no chance of lost/stolen check. And the support, when needed, is available and helpful.

Cons

Payment turnaround times leave a little to be desired as there are 3 steps from the GC hitting send, to payment being recognized as submitted, then there is a lag time for processing until finally payment is sent to the subcontractors.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

Direct deposit allows us to eliminate the threat of stolen checks.

Review Source

KT

KayeLea T.  
Project Accountant  
Construction  
Used the software for: 2+ years

### "Project Accountant"

March 3, 2026

4.0

I am very pleased with the system, it is easy to use, pay applications are easy to understand and the lien waiver processing for a subcontractor and tier vendors when payment goes out is a blessing. Overall the system saves our company money, as we don't have to manually enter in pay applications into our accounting software.

Pros

I love how great the support system is, so knowledgeable and quick with all their response. I like that out subcontractors don't have to pay anything for using the system, the security is very well maintained with how it links back to our accounting system.

Cons

Not being able to do a quick pull up of who is submitting pay apps by subcontractors. I would also be nice if the lien waivers being sent went payment does out that it would automatically get resent every 20 days as a reminder to the subs to sign.

Review Source

CC

CECILIA C.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A Better Way to Manage Pay Apps"

March 2, 2026

5.0

My experience with GC Pay has been very positive. It is user-friendly, saves time, and offers excellent customer support, with most challenges stemming from General Contractors not entering required information rather than issues with the system itself.

Pros

GC Pay is very user-friendly, and tracking invoice status is much easier compared to traditional manual processes. It saves time by automating calculations and generating waivers automatically Customer support is a strong point — responses are quick and knowledgeable. When issues arise I am able to chat and they help me with solutions to the issue.

Cons

I really do not have any issues. Most issues are with the General Contractors not adding what is needed to the system.

Review Source

HA

Heather A.  
Office Manager  
Construction  
Used the software for: 2+ years

### "GCPay - User-Friendly Payment Platform"

March 3, 2026

5.0

GCPay is a user-friendly platform that simplifies the subcontractor payment process. It makes uploading documents and lien waivers straightforward and keeps everything organized in one central location, which helps reduce back-and-forth communication and delays. The system is especially helpful for streamlining pay applications and maintaining compliance documentation. There are a few areas where the platform could improve. At times, it can be unclear where specific documents—such as lien waivers—should be uploaded. Additionally, compliance draws do not always provide an option to leave comments when an item is not applicable, which can lead to confusion or extra follow-up. Overall, GCPay is an efficient and effective tool for managing construction payments, with just a few usability enhancements that would make it even better.

Pros

GCPay is very easy to use, especially for subcontractors. The platform makes it simple to upload documents and lien waivers, which helps streamline the payment process and keeps everything organized in one place. It’s straightforward, efficient, and reduces back-and-forth communication.

Cons

At times, it can be difficult to determine exactly where to upload lien waivers, especially when navigating between different sections. Additionally, the compliance draws do not provide a space to add comments when an item is not applicable, which can create confusion and require additional follow-up.

Review Source

KO

Katie O.  
Project Accountant  
Construction  
Used the software for: 1-2 years

### "Easier Billing Approvals & Accurate Compliance Tracking"

March 2, 2026

5.0

I've had a great experience with GCPay, it's an easy program to learn and has overall made my review more efficient and quicker.

Pros

GCPay has made the payment process much easier than typical AIA applications, eliminating the need for paper entirely. The application is easy to learn, and the support team is always quick to respond and helpful. The compliance tab makes it easier for our subcontractors to upload documents and record them.

Cons

Sometimes when I'm using the GCPay support chat, the chat will disappear after I type a message, and I will have to refresh to get the chat feature back onto the page.

Review Source

Jeremy H.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Amazing product"

March 2, 2026

5.0

My experience with GCPay has been exceptionally positive, as the platform offers a robust, enterprise-grade solution for managing the complexities of construction billing and subcontractor management. It effectively transitions what is often a fragmented, manual process into a highly automated and transparent workflow, significantly reducing the administrative burden on both project managers and accounting teams. By providing a "single source of truth" for pay applications, lien waivers, and compliance documentation, GCPay eliminates the typical friction associated with payment cycles. It is a sophisticated, reliable tool that not only ensures mathematical precision but also fosters stronger professional relationships through increased accountability and clear, real-time communication.

Pros

GCPay transforms the traditionally chaotic construction billing process into a streamlined, digital workflow that effectively eliminates the "paperwork chase." By automating the creation and submission of AIA-type progress billings, the platform ensures mathematical accuracy and consistency, significantly reducing the back-and-forth typically caused by manual entry errors or formatting issues. Communication is equally frictionless, as the platform acts as a centralized hub where general contractors and subcontractors can exchange lien waivers, compliance documents, and approvals in real-time. Instead of digging through fragmented email chains, users benefit from a transparent audit trail and automated notifications, ensuring that all parties stay aligned and payments move forward without the usual administrative friction.

Cons

Nothing! Everything flows so well. One thing I would like to mention would be if general contractors would notify of and waiver changes via email.

Review Source

MS

Maricris S.  
Billing and Compliance  
Construction  
Used the software for: 2+ years

### "A solution to get paid quicker."

March 2, 2026

5.0

I have been using GCPay for many years and I would say that is a user friendly compared to other portals. Security is great as well since each user gives you an option who can approve waivers.

Pros

GC Pay is great because it organizes all compliance, billing and payments. You can see everything about your projects. It makes it easier for customers to process payment as well via ACH that is already in place. I also like it because it notifies me every time there's an additional requirements I need to do which helps me not to forget things which helps me save time to do my compliance quicker and that is value of money that I can save as well.

Cons

The least thing I don't like about GC Pay is if there are no waivers for a particular month I can upload, I cannot just remove it myself, my customer says that I have to call customer service.

Review Source

MG

Maria G.  
Sr Project Accountant  
Construction  
Used the software for: 2+ years

### "Positive experience "

March 5, 2026

4.0

Customer service has been amazing for both myself and the subs that have to reach out for assistance. They are quick to respond and resolve the issues that may arise.

Pros

User friendly setup for Contracts and subcontractors. It's a time saver when having access to look at all subs in one spot.

Cons

The ability to filter subs on home sheet to lock the the filter so you don't have to search and filter the subcontract each time you go back to the home page.

Review Source

WW

Weston W.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Helpful Tool for Managing Construction Payment Workflows"

March 4, 2026

5.0

Overall, my experience with GCPay has been positive. It provides a centralized system for managing pay applications, lien waivers, and compliance requirements, which helps keep projects organized. While there is a bit of a learning curve at first, once the workflow is understood it becomes a reliable tool for keeping payment processes consistent and transparent across projects.

Pros

The platform makes it much easier to manage lien waivers, compliance documents, and payment tracking all in one place. It helps streamline the pay application process and reduces the amount of back-and-forth emails between contractors, subcontractors, and accounting teams. Once everything is set up, it creates a much more organized workflow for managing payments and documentation.

Cons

The interface can take some time to learn initially, especially for new users who aren’t familiar with construction payment platforms. Some processes feel a bit more complicated than they need to be, and navigating certain sections could be more intuitive. A simpler onboarding experience would help new users get up to speed faster.

Review Source

JG

Julie G.  
Sr. Project Accountant  
Construction  
Used the software for: 2+ years

### "12+ GC Pay User Review"

June 27, 2025

4.0

I have been a GC Pay User for 12+ years. The forward thinking and updates to make it better, along with a highly knowledgeable and responsive Support team make my job easier!!

Pros

The availability of vendors and their tiers being able to use the software helps immensely. I cannot say how much GC Pay's Support Team Rocks!!!

Cons

If a compliance item is outstanding, a ping to the vendor reminding them to upload would be great! Possibly make a future update where tier vendor waivers could be applied at the Subcontractor level instead of the Project level.

Review Source

Response from Autodesk

July 2, 2025

Julie, thanks for the amazing feedback and for being a loyal GCPay user for over 12 years! We're thrilled to hear our Support Team has been such a great help. Your suggestions about automated reminders for outstanding compliance items and applying tier vendor waivers at the subcontractor level are fantastic ideas, we’ll definitely share them with our product team. Thanks for helping us keep improving and for being part of the GCPay community!

GM

Garland M.  
Accounts Payable Specialist  
Construction  
Used the software for: 2+ years

### "Very little room for improvement."

June 27, 2025

5.0

Would highly recommend for any GC. Payment release is easy and relatively quick on payment releases. Subcontractors share that they all prefer to use GCPay over other similar products. Very user friendly and my favorite program to work with.

Pros

Ease of use and extremely excellent customer service. Even if you have questions, you can even talk to a live person that is not a part of a call center. Shows great personalization in the product. Suggestions are noted and even implemented into production. Great engagement on how to get suggestions from clients for improvement.

Cons

The monthly jeopardy. Never get a response if you have the correct answer or if you did not win. Tiered vendors reporting is accurate, but if intended to pay tiered vendors, can bog down requests for monthly billing and even payments. Only other downside is the relative cost in comparison to a few other ACH payment release software programs. Procore may have you beat in price, but is far superior in other areas of comparison with Procore.

Review Source

Response from Autodesk

July 2, 2025

Garland, thanks for the detailed feedback! We’re glad to hear you appreciate the personalized support and how we listen to client suggestions. Regarding Jeopardy, it’s a random selection among those with the correct answer, and the winner is announced in the following month’s newsletter. We’ll also take note of your comments about tiered vendor reporting and pricing as valuable insights. It’s great to hear that both you and your subcontractors find GCPay user-friendly and prefer it over other products. Thanks for recommending us and being part of the GCPay community!

FT

Frances T.  
Accounts payable  
Commercial Real Estate  
Used the software for: 2+ years

### "It pays to have GCpay!! "

March 3, 2026

5.0

Very professional customer service. If they don't have an answer which 99% of the time they do but if its a more in depth computer issue they send the request off immediately to someone who does have an answer. They know we need to get our work finished so they are fast at anything that needs to be worked on.

Pros

Its easy to learn and customer services is very fast if you have any questions. They will get back to you usually in less than 20 minutes sometimes sooner than that.

Cons

I love it so there are no negatives on my end! Once you get the hang of it then you will see how easy it is to navigate.

Review Source

SP

Stacy P.  
Project Accountant  
Retail  
Used the software for: 6-12 months

### "GCPay rocks!"

March 2, 2026

5.0

As a project accountant responsible for managing pay applications in GCPay; I have had a fantastic experience working with GCPay. The program is efficient, reduces risk, and the Support team is amazing to work with. I love the chat feature and the support team is concise and always readily available.

Pros

The standardized processes and internal controls reduces risk and creates the best experience from a GC Standpoint. I value the built-in compliance tracking and automated workflows of GCPay. I no longer worry about missing conditional or unconditional lien waivers, expired insurance certificates, or incomplete documentation. The system ensures that subcontractors submit all required documents before payments are released, significantly reducing risk. The visibility of access across all projects is also great to me. The streamlined communication between accounting and operations is a great perk to provide accurate updates to PM's and Executives.

Cons

A con in GCPay I found is that we cannot turn off the Stored Material billing option by Subcontractor; it turns off the feature for all Subs on that project.

Review Source

MN

Matt N.  
Senior Accountant  
Construction  
Used the software for: 2+ years

### "Senior Accountant"

June 12, 2025

5.0

Overall, I am very happy with GCPAY performance and streamlining. The biggest compliment I could give GCPAY is if I went to another GC that didn't have it, I would immediately try and get it there.

Pros

The amount of time saved on subcontract billing documents is tremendous. We speculated we would save a few days a month worth of work, but it was substantially better. The reduction of errors on waivers made a huge impact.

Cons

The only compliant I really have about GCPAY is sometimes the reports are not exactly the way I want them. If they added a custom report manager so you can make your own reports from the data, it would be amazing.

Alternatives considered

[Oracle Textura Payment Management](https://www.capterra.com/p/181520/Oracle-Textura-Payment-management/)[Briq](https://www.capterra.com/p/195789/Briq/)

Reason for choosing GCPay

A few reasons. Price was one reason. The other was integration with Sage.

Review Source

Response from Autodesk

July 2, 2025

Matt, thanks for the fantastic review! We're happy to hear GCPay has saved you significant time, reduced waiver errors, and streamlined your billing process. Your suggestion for a custom report builder is a great one, we’ll pass that along to our product team. And your comment about wanting GCPay at any future GC you work with; that means the world to us. Thanks for being such a strong advocate!

BS

Beth S.  
Accounting Manager  
Construction  
Used the software for: 2+ years

### "GC Pay is a great produce for contractor compliance"

March 3, 2026

5.0

Overall, GC Pay provides a smooth, intuitive experience that stands out from the rest, with only minor areas that could benefit from improvement.

Pros

Out of all the contractor websites I’ve used, I find GC Pay to be the most user‑friendly. Entering payment applications is a breeze, and the platform walks you through each step so you always know exactly what’s required to complete the process. Uploading documents is quick and straightforward, which makes managing everything much more efficient. From payment processing to lien waivers. Contractor compliance is also easy to access, helping you stay organized and compliant without any extra hassle.

Cons

I’ve had a few instances where a contractor wasn’t able to “see” that the documents were uploaded on their end, which created some confusion. While it doesn’t happen often, it’s something to be aware of.

Review Source

LP

Laura P.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Consistency & Customer Service Go A Long Way"

March 4, 2026

5.0

Pros

GCPay has made billing such a painless and streamlined process for our team. The customer service at GCPay is the icing on the cake- we are thrilled with the timely and helpful support we receive.

Cons

I often get emails and calls from subcontractors asking why an SOV or pay app has been rejected, even though I always leave a specific comment that can be found in the audit trail. I wish the audit trail was more front-and-center for subcontractors, so they don't always reach out when the information has been provided.

Review Source

KK

Kris K.  
Project Accountant  
Construction  
Used the software for: 6-12 months

### "So easy to use and great to work with!"

March 2, 2026

5.0

I love using GC Pay. I couldn't imagine trying to track all waivers and compliance without it. It also makes storing contact information easy and available when needing to contact several people.

Pros

I think the support feature is always very fast with any issues and explains things well. I think it is very organized and easy to use.

Cons

I think the addition of videos in a learning library section of the help area could be a helpful addition to when problems arise or trying to understand a new feature.

Review Source

TW

Tristan W.  
Project Accountant  
Construction  
Used the software for: Less than 6 months

### "Streamlined Payments and Stellar Chat Support"

June 27, 2025

4.0

Our overall experience with GC Pay has been very positive. The platform is well-organized and intuitive, making it much easier to manage pay applications, compliance documents, and lien waivers all in one place. It has significantly reduced our processing time, which has been a huge win for both our internal team and our subcontractors.

Pros

hat truly sets GC Pay apart, though, is the exceptional customer support, especially through their chat feature. Anytime I've had a question or needed help navigating a feature, the chat team has been incredibly responsive—often replying within minutes. Even better, they don't just respond quickly; they actually know the product inside and out.

Cons

it would be the requirement for subcontractors to sign waivers before payments are released. While we understand the legal necessity, it can sometimes slow things down or create tension, especially when subs are expecting quicker turnarounds.

Review Source

Response from Autodesk

March 30, 2026

Tristan, thanks for sharing this, we really appreciate it. We’re glad the platform is helping streamline your pay apps, compliance, and waivers, and that you’re seeing real time savings across your team. And it means a lot to hear your feedback on our Support team. Fast responses are great, but knowing the product and actually helping, that’s what we aim for, so that’s great to hear. We also understand your point on waiver requirements. While they’re there to help protect everyone involved, we know they can sometimes slow things down in practice. That’s helpful feedback, and we’ll continue looking for ways to make that process as smooth as possible. Thanks again for taking the time to share your experience.

EK

Erik K.  
Director of Business Solutions  
Construction  
Used the software for: 1-2 years

### "GCPay Review"

March 2, 2026

4.0

It is fairly easy to navigate and set up. A few little tweaks could make the product go from very good, to outstanding.

Pros

The support team is amazing. Whether helping with issues with vendors, or by helping us backfill legacy projects.

Cons

We've been waiting on an API for several years, but due to other priorities, this standard functionality continues to get overlooked.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

TO have more guardrails regarding waivers, and to give vendors one place to submit invoicing.

Review Source

MF

Marcia F.  
Accounting and Human Resources Manager  
Construction  
Used the software for: 1-2 years

### "Happy Customer "

June 30, 2025

5.0

GCPay has great customer service and is very intuitive. Overall I am happy with the platform what is has to offer and how it is exicuted.

Pros

I love the compliance function in GCPay. It is such a help to the company when subcontractors cannot move on without the proper complaince documents.

Cons

I do not like that the import to SAGE of invoices does not include an attachment. It can be tedious to look information up in multiple ways.

Review Source

Response from Autodesk

July 2, 2025

Marcia, thanks for the great feedback! We’re glad to hear the compliance function is making a real difference for your company. We appreciate your note about the invoice attachments in the SAGE import, your input helps us improve. It’s wonderful to know you’re happy with the platform and our customer service. Thanks for being a valued GCPay user!

SH

Sarah H.  
Vice President  
Construction  
Used the software for: 2+ years

### "Subcontractor releases"

March 3, 2026

4.0

My overall experience with GCPay has been positive. I am a subcontractor, so each GC uses the portal slightly different.

Pros

The thing I like that all the releases are held in one place. I know which releases are expected for the billing period.

Cons

The think I like the least about GCPay is the monitoring of payments has to be done outside of the system.

Review Source

AR

Anessia R.  
Accounts Manager  
Accounting  
Used the software for: 2+ years

### "5 Star review for GC PAY from Bugtime! "

March 3, 2026

5.0

I'm now more organized and more on top of my entire billing process than ever before. There are so many jobs to keep up with, so organization is a huge thing for me and GC Pay makes it so easy!

Pros

Easy to navigate, helps me stay super organized and track what has or has not been paid yet. Makes doing Pay Apps super easy as well.

Cons

I don't think I've come across a con yet! Generally, it is an overall Great website, I can't think of any critiques.

Review Source

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