# Page 7 | GCPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is GCPay the right Construction Accounting solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182990/GCPAY/reviews

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GCPay

4.7 (479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 7 - Reviews of GCPay

## Showing most helpful reviews

Showing 151-175 of 479 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Stacy K.  
Accountant  
Construction  
Used the software for: Less than 6 months

### "Great Payment application"

March 3, 2026

5.0

I took over the position from another employee. I was able to navigate the site easily after one initial lesson. Very user friendly in my opinion. It is easy to view payment information, and past project information.

Pros

The layout if very easy to understand and navigate. I was able to navigate to all sections without a problem.

Cons

Compared to the other two main pay apps we utilize, there are no cons. Everything is very easy to process, and issues are easy to fix.

Review Source

VA

Veronica A.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Great Customer Service"

July 9, 2025

4.0

I generally really like GCPay, I think it streamlines the process of reviewing and collecting critical documentation and keeps it out of emails.

Pros

The customer service is extremely attentive and available. We recommend support to any of our subcontractors who run into issues which takes that time off our plate.

Cons

I wish there was another review setting other than "viewed" and "approved". I'd like a setting that indicates that it's been reviewed but is pending additional backup or information, and triggers a payment prompt.

Review Source

Response from Autodesk

July 10, 2025

Veronica, thanks for the thoughtful feedback! We're thrilled to hear that GCPay is helping streamline your process and reduce the back-and-forth over email, especially with our support team stepping in to assist subs directly. That “reviewed but pending” status idea is a great suggestion, and we’ll be sure to pass it along to our product team. Thanks again for trusting GCPay to support your workflow!

HC

Heidi C.  
Administrative Specialist  
Design  
Used the software for: 1-2 years

### "GCPay is good overall"

July 1, 2025

4.0

It was a little tricky to learn...a little clunky...but I've been pleased with it overall. It is helpful to be able to have everything in one place.

Pros

I like that everything is visible by project and that I can see the notes following each invoice/action.

Cons

I'd like to be able to add a field for tracking information from the client side...i.e. invoice number or project number.

Review Source

Response from Autodesk

July 2, 2025

Heidi, thanks for sharing your experience! We're glad GCPay has been helpful in keeping everything organized by project and that the visibility into invoice notes has been valuable. We appreciate your suggestion about adding a field for internal tracking, that’s a great idea, and we’ll pass it along to our product team.

RH

Ron H.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "LMC PM Review - Ron Huffman"

March 2, 2026

5.0

This has been my first project using GC pay and while it takes some time to get a new subcontractor set-up it saves both time and money of the GC side to processing payment. Excellent service to have!

Pros

Very easy to use. Well organized. It has all the subcontractor pay app and back-up information included. Also provide excellent historical information for all pay apps on the project.

Cons

I would like to have the ability to print out a copy of the 'application for payment' overview page with all payment summaries.

Review Source

KG

Katie G.  
Project Accountant  
Construction  
Used the software for: 1-2 years

### "03/2026 Review"

March 2, 2026

5.0

Overall, I've had great experiences with GCPay and their reps. I would recommend them to other companies.

Pros

GCPay's response time is wonderful. The reps are extremely helpful and knowledgeable and answer very quickly.

Cons

I believe there are some ERP syncing updates that can be made, but overall I think GCPay is a great system.

Review Source

VD

Vicky D.  
Contract Administrator  
Construction  
Used the software for: 1-2 years

### "Far Exceeded Expectations"

November 29, 2024

5.0

GCPay has far exceeded my expectations, & now I hold my other platforms to a higher level of performance. If GCPay has figured out the magic formula, then others can do the same! We use it to process pay requests or invoices, collect waivers, closeout documents & supplier waivers. It has helped transform multiple tedious processes into one platform.

Pros

The customer service is fantastic! They are so responsive & the education/training section is the best! If all of our platforms could take a page from GCPay's customer service, they would more successful.

Cons

The only limitation is how they connect with our platforms. However, this is really a limitation of those other platforms, not GCPay. I wish there were more GLOBAL reports to see areas for an overall view instead of by project. There is ONE thing that I would like to be adjusted. The huge gap from left to right when viewing into the project. There is a lot of extra & unused space & it is hard for the eye to travel from the left side to the right to line up the info. I wish we could change the column widths within the program so it is easier to view.

Switched from

[Procore](https://www.capterra.com/p/56250/Procore/)

collecting the waivers & supplier waviers we still use procore but not the invoicing module

Review Source

AP

Abhilash P.  
Construction manager  
Building Materials  
Used the software for: Less than 6 months

### "Efficient for Payment Processing"

July 1, 2025

3.0

GCPay makes subcontractor billing straightforward and organized. We especially like the automated workflows for pay apps and lien waivers, plus the visibility it provides across approvals. It reduces back-and-forth emails and centralizes all necessary compliance documents in one place. The dashboard also gives a quick snapshot of outstanding items, which is helpful for tracking.

Pros

The dashboard is intuitive and provides a clear snapshot of project status, approvals, payment applications, and retention tracking. It’s easy to navigate, and the real-time visibility into commitments and billed amounts helps streamline budget tracking and financial reporting.

Cons

Report GenerationThe report generation feature could be more flexible. It lacks customization options and requires manual work to extract specific data formats or filter by date ranges, vendors, or cost codes efficiently.

Review Source

Response from Autodesk

July 2, 2025

Abhilash, thanks for the detailed feedback! We're thrilled to hear that the dashboard and automated workflows are helping streamline your billing and compliance processes. Your note about reporting flexibility is spot on, we know how important customizable reports can be for financial tracking, and we’ll share that input with our team. We're glad GCPay is keeping things organized and reducing back-and-forth, thanks for being a part of the GCPay community!

JN

John N.  
Project Manger  
Construction  
Used the software for: 6-12 months

### "Easy To Use"

June 30, 2025

5.0

I like everything about it, no complaints. It makes it simple and easy to accomplish the tasks of paying our subs.

Pros

The ease of use. The moment I sign in to the projects I am handling, I am able to complete all of the tasks very quickly.

Cons

Nothing. There has not been an issue I have come across with GC Pay that has given me any headaches or problems.

Review Source

Response from Autodesk

July 2, 2025

John, thanks for the great feedback! We’re happy to hear GCPay is helping you get tasks done quickly and easily without any headaches. It’s awesome to know the platform is making your job simpler when it comes to paying subs. We appreciate you being part of the GCPay community!

MC

Maureen C.  
Office Administrator  
Construction  
Used the software for: 1-2 years

### "GC Pay Review"

March 4, 2026

5.0

My overall experience with GC pay has been a good, it is very easy to navigate around the site to upload my documents and see the progression of the contract via tracking approved change orders etc.

Pros

Ease of use, the ability to see the entire contract on one screen. I like the fact that our lien releases are locked to the GC until the time frame to release them without causing an issue for the subcontractor.

Cons

The only cons that we have encountered have been on the GC's end in the lag time to add our change orders to GC pay for us to be able to bill them.

Review Source

CP

Courtney P.  
PMO  
Construction  
Used the software for: 2+ years

### "Project Manage Office Manager "

March 4, 2026

5.0

Its a great platform. The customer service is top notch and I would reccomend everyone to use it! Its a great way to work together

Pros

That the GC would help walk us through it and everyone who invited us to use was very helpful and knew what they were doing

Cons

It could be more simple. Even when it did feel a little complicated I would just reach out to customer support and they always helped!

Review Source

MC

Menny C.  
Assistant Project Manager  
Construction  
Used the software for: 1-2 years

### "Great even for a Non-Financial User"

March 3, 2026

5.0

Very useful website and good experience overall. There is no issue here that cannot be solved with the resources available to all users.

Pros

Very easy system to keep track of sub applications, lien wavers, and other important review information for the approvers. Support has been helpful when contacted as well.

Cons

The start is a bit scary with all the reporting and tracking mechanisms, especially when on multiple jobs, however the help and "Getting Started" video tutorials alleviate a lot of that.

Review Source

MA

Monica A.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Eliminates mistakes and speeds up payments "

March 3, 2026

5.0

It really is a game-changer for keeping everyone on the same page. When you've got the Schedule of Values, lien waivers, and ACH payments all talking to each other, it cuts out the "where is my check?" phone calls

Pros

We use GCPay to cut out manual mistakes. It forces subcontractor bills to match the SOV and any change orders automatically. Plus, it handles lien waivers—they're generated based on the pay app and signed digitally. Being able to pay via ACH right in the platform has really sped up our timeline and given us a solid audit trail

Cons

Every contractor had their project settings set up differently, and sometimes is causes minor confusion about requrements.

Review Source

RT

Reyna T.  
Billing Manager  
Construction  
Used the software for: 2+ years

### "Best Product for Construction Billing"

March 3, 2026

5.0

Overall a pretty good experience with this pay app. I have used others but overall GCPay is my go to.

Pros

I really like billing in GCPay because it is easy to use. Its very easy to brown through all our projects and choose the one we are looking for and then create our monthly billing.

Cons

Sometimes it is a little hard to access the lien waivers tab and upload the waivers. I have found that it is easier to do it after you submit your billing .

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing GCPay

It is alot more User Friendly and alot of our Contractors use it too.

Review Source

JL

Jean L.  
Project Administrator  
Construction  
Used the software for: 2+ years

### "Content with GC Pay"

March 2, 2026

4.0

Overall I am happy when a contractor tells us they are using GC Pay as a tool for billing. Would like them to only notify the sub when supplier waiver is needed.

Pros

Billing is very clear and easy to follow as well as the material reporting. Uploading is easy and it is helpful to see what is needed by what is purple on the Project Dashboard

Cons

I don't like that GC Pay/Contractors send out waivers to suppliers that have no amounts. This confuses our vendors and they never use what is sent out directly from GC Pay. Also, I never know when we are going to get a payment. Not sure if that is just the contractors issue.

Review Source

LD

Liliana D.  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "GCPay Review from a Project Managers Perspective"

March 2, 2026

5.0

I like how the management team and the finance team all have access. I also like how it is easy to find subcontractor backup and waivers all in one place. Overall, I would continue to use GCPay .

Pros

I think it is easy to use and integrate into CMiC. I also like how multiple users can be required approvers.

Cons

There should be some designation on which month pay apps are the current one. Sometimes certain subcontractors dont submit a bill for the current month and then I will accidentally click on their bill from the previous month since it is at the top of their list.

Review Source

FG

FAUSTO G.  
AR MANAGER  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "GREAT SYSTEM FOR THIS INDUSTRY"

March 2, 2026

5.0

USER FRIENDLY - EASY TO NAVIGATE THRU ALL AVAILABLE APP. EASY TO UPLOAD SIGNED DOCUMENTS OR ANY TYPE OF PAPERWORK NEEDED.

Pros

IS EASY TO PROCESS PAY APPLICATIONS, UPLOAD FORMS. INPUTING AMOUNTS INTO THE SOV, IS EASY AND CALCULATES ALL AMOUNTS FOR YOU.

Cons

JUST NEED MORE EMAIL NOTIFICATIONS, OVER ALL THERE IS NO CONS. IS EASY TO USE AND NAVIGATE THRU ALL AVAILABLE APP.

Review Source

PC

Priscilla C.  
Contract and Change Order Administrator  
Accounting  
Used the software for: Less than 6 months

### "GCPay Positive Review "

March 3, 2026

5.0

Overall, GCPay is such a great platform to process all future billings. Now that we're transitioning to all digital, it will be easier to access all billing docs in 1 place. Thank You, GCPay! :)

Pros

The organization and how convenient it will be for all of us and aswell as for all the Subcontractors. GCPay is also such a great site to have billings more organized and great for smooth payment process.

Cons

Not being able to adjust anything for our subcontractors. They could be struggling at times and it would be nice to do the work for them and not have to go through a whole process when uploading something new.

Review Source

SJ

Sandie J.  
Office Manager  
Construction  
Used the software for: 2+ years

### "GCPay is user friendly and a great platform."

March 4, 2026

5.0

It's a great platform. Very easy to use a both a sub and a GC. I would definitely recommend this platform if you are looking to streamline your invoicing/lien waiver process.

Pros

Easy to use platform. Customer service is fantastic and always strives to help us come up with solutions that customize our specific needs.

Cons

Printing reports. To print the monthly invoicing for each project, I need to go into each company's AIA and print individually instead of printing all for that specific month.

Review Source

SP

Sadie P.  
CFO  
Construction  
Used the software for: 6-12 months

### "Good tool for subcontractors"

March 5, 2026

5.0

I enjoyed the ease of use. They platforms emails letting me know where in the process my payment submittal allowed me to not waste time on phone calls to the project manager.

Pros

It was easy to use; as a subcontractor it is challenging to get paid using platforms that take a rocket scientist to navigate and this platform was easy to learn; Additionally the platform works intuitively so things make sense once you understand how the application thinks.

Cons

My contractor did not choose to use GCPay for the project management; their choice was to use an additional platform which for our company was tedious. Why not use 1 platform for everything?

Review Source

JM

Joseph M.  
Project Engineer  
Retail  
Used the software for: 6-12 months

### "GCPay is the way to pay"

March 4, 2026

5.0

It has been a very useful tool in my day to day subcontractor billing, closeout, waivers and everything payment related.

Pros

Ease of use and efficient screen use. It is very efficient to move around the platform and doesn't feel like space is being wasted.

Cons

I don't like the way some things collapse without me realizing, makes it hard to find sections sometimes.

Review Source

JB

Jessica B.  
Po  
Construction  
Used the software for: 1-2 years

### "it could be better "

March 2, 2026

4.0

My overall experience with GCPay was good, but it could be better. I think it would improve if the system provided more direct answers instead of telling me to ask someone else for help.

Pros

how organized and user-friendly it is. It clearly outlines any missing items and provides guidance on what needs to be updated or corrected.

Cons

What I liked least about GCPay is that the help feature often redirected me to the project manager rather than offering direct support or clearer instructions within the platform itself.

Review Source

KS

Karina S.  
Project Engineer  
Construction  
Used the software for: 1-2 years

### "GC Pay Review"

March 2, 2026

4.0

It has been great using GC Pay, whenever I need assistance customer support is quick to get a hold of to answer any questions we may have.

Pros

I like that this is where the pay app can be viewed by different parties in the same company so nothing gets by anyone.

Cons

This is nothing with GC Pay with itself but the integration between our Sage program is not as user-friendly.

Review Source

BC

Brandy C.  
Office Assistant  
Construction  
Used the software for: 2+ years

### "Ease of use for all Contractors"

March 4, 2026

4.0

My experience with GCPay has been nothing but easy. From uploading documents to receiving payments.

Pros

The ease of use, especially for items like releases. I also like the main page view where you can access all projects with one click.

Cons

Nothing so far. The e-mail QR code is pretty handy, and that's the only thing I kind of don't like.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Oracle Textura Payment Management](https://www.capterra.com/p/181520/Oracle-Textura-Payment-management/)

Reason for choosing GCPay

Suggested by multiple contractors and invited by those I trust.

Review Source

YM

Yeny M.  
Staff Accountant  
Construction  
Used the software for: 2+ years

### "GCPAY Great Billing Platform"

March 2, 2026

5.0

My overall experience is positive. I really like how easy it is to navigate all the billing functions. As the Subcontractor the billing is quick and convenient.

Pros

What I like most of GCPAY is how easy it is to submit billing. There system is easy to navigate and you are not left with questions.

Cons

I like GCPAY very much. If I have to choose the thing I least like about GCPay it would have to be the repetitive "okay" buttons. But still, I like it very much.

Review Source

BY

Brett Y.  
Accounting Manager  
Construction  
Used the software for: 2+ years

### "Useful and effective"

March 4, 2026

5.0

Positive experience that is much simpler that other systems, reduces actual paperwork required along with electronic payments

Pros

Ease of use for entering pay apps with attachments, allows for approval tracking and feedback, payments can be monitored, allows for easy tracking of retainage

Cons

Removes some of the control you might otherwise have as a subcontractor since the GC maintains the billing parameters.

Review Source

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