Who Uses This Software?

SAP Fieldglass supports stakeholders that are involved in an organization's external talent management and services procurement.


Average Ratings

27 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • SAP
  • www.fieldglass.com
  • Founded 1999
  • United States

About SAP Fieldglass

SAP Fieldglass, a longstanding leader in external talent management and services procurement, is used by organizations globally to find, engage and manage all types of flexible resources. Our cloud-based, open platform has been deployed in more than 165 countries, helping companies automate the entire process of procuring and managing temporary talent, transforming how work gets done, increasing operational agility and accelerate business outcomes in the digital economy.


SAP Fieldglass Features

  • Audit Management
  • Contact Management
  • Customer Database
  • Self Service Portal
  • Supplier Master Data
  • Transaction History
  • Vendor Maintained Profiles
  • Vendor Managed Inventory
  • Vendor Performance Rating
  • Vendor Qualification Tracking
  • Asset Management
  • Auction Management
  • Bid Management
  • Budget Management
  • Catalog Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Receiving
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

SAP Fieldglass Reviews Recently Reviewed!


Capterra loader

Fieldglass - a configurable solution

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We use Fieldglass to manage recruitments for multiple client companies. Being that it is run by SAP, the software is almost infinitely configurable, and the companies are able to configure it to match the company culture and terminology.

As a recruiter, that means we have to learn the company culture and terminology as well, and it turns out that Fieldglass helps that. We are able to communicate better with the managers because we are learning their language, as it were.

Cons: Like most software, you are sometimes rigidly confined to what the software is designed to do. By that I mean that it is difficult to convey a candidate's nuances if the software doesn't include a way to do that. Of course, this means we have to be creative, and this results in us getting to know the candidates a little better, which is good for us and the client companies.

Overall: We use Fieldglass to manage candidates for client companies that we recruit for. We also manage contingent workers.

Nestle Purina's experience with SAP Fieldglass has been great!

Feb 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The solution has helped us accomplish a significant business objective surrounding external workforce. We now have a streamlined and consistent process for our organization and will continue to expand on the solution's functionality to meet our new business objectives. The software allows for a number of reporting and analytics capabilities which has helped our business tremendously. The Account Services Team at Fieldglass is incomparable to any other. We consider them a part of our Nestle Purina family. They have gone above and beyond to work with our organization to set us up for success, and prepare us for the future. We are very thankful for their partnership and the solution.

Vendor Response

by SAP on February 08, 2018

Thank you for the stellar review, Stepheney! Nestle Purina is a valued customer and we sincerely appreciate the opportunity to work with you.

Capterra loader

Great Partner and Advocate

Nov 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My support team at SAP - Fieldglass. Always attentive. They never shy away from telling me if I am going down the wrong path. Quick to offer best practices and help me to be a better administrator and program manager. The functionality is configurable to the needs of the program and offers comprehensive reporting which is vital in the metrics driven business environment we are in today.

Cons: I must admit that I am puzzled by the help desk at times. I don't know what goes into the prioritization of cases but they lag at times, especially if you tell them at the outset the importance of the case. It seems as though they have their criteria and don't want to consider the impact their lack of urgency can cause.

Fieldglass is a good website for contract or temp workers to submit their hours to temp agencies

Jun 18, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to enter hours, time for arrivals and leaving work, and keeping track of work hours.

It is also easy to edit hours or make corrects.

Cons: Once a timesheet for a given week is submitted, it is hard to see if it has been accepted by a temp agency or department. I have found myself calling into customer support just to verify that I have successfully submitted my timecard on time for payroll.

Overall: making sure my hours for my timecard is sent to my temp company's payroll depart so I get paid on a weekly or tri-monthly basis.

Vendor Response

by SAP on June 25, 2018

Thank you for your review, Dennis!

SAP Fieldglass continually updates its platform with customer-centric features to ensure our customers have the best user experience possible when interacting with the tool.

Thank you again for your review and feedback.

Capterra loader

My favorite product for cloud storage and document sharing

Apr 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A wide variety of integration features with other applications. Easily share files and folders with friends and colleagues in real time. Dropbox also automatically saves and backs up my documents to the cloud, and frees up valuable space on my hard drive. Mainly, I like having the ability to access, edit, and share important files remotely. Mobile application is great, as well as syncing with other devices.

Cons: The paid or premium version can be quite costly in comparison to other cloud storage and document sharing products. Uploading time is slow for certain file formats.

Overall: Simplified file sharing and document management for work, school, and personal use.

Tracking employees

Aug 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We require the agencies that supply us with contract labor to have fieldglass as the way for us to approve timecards and submit it to them for payroll. Before my time, there were paper forms that had to be faxed in but this is easy once their agencies are able to set up their own accounts and we can approve it on a weekly basis. I get emails and can add proxies or be a proxy for hiring managers to permit them or myself to approve timecards if someone has to be out of office.

Cons: I wish proxies could access all information that a hiring manager can (of course with the correct permissions). There might be a way, but I am not sure if the software or company is restricting a lot of functions that could make our jobs easier. It's still a work in progress on how hiring processes may work, but fieldglass is definitely a good tool.

Capterra loader

One for All

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: FieldGlass is if not the most comprehensive vendor management system tool out in the market. Easy access for everyone that uses the management tool. Ease of use is superb and navigation is easy to understand. The best thing about it is as well, is its fast something that is very vital in where this system is used, something that is appreciated by many when there are multiple users accessing the system all at the same time.

Cons: I just wish it had a more intuitive ui over all.

Capterra loader

Fantastic all around platform for management

Mar 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that I can manage all of my clients through the one software VMS. This makes handling multiple large or small employee headcounts a breeze. I also felt it was very user friendly.

Cons: I feel that it can crash from time to time but the customer support is very helpful in this matter.

SAP Fieldglass

Aug 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can be customized for certain groups of people to enter their time and expenses.

Cons: Assigning and un-assigning projects and tasks and time reversals needs support. It is not very user friendly.

Overall: Good product.

Capterra loader

We use Fieldglass to procure contract IT staff via a vendor managed service provider.

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We started using Fieldglass in 2016 and have filled over 100 positions to staff up our IT Department. We work with a third party vendor who provides this to us as a managed service.

Fieldglass is very easy to use. Simple and visual reporting.

Scalable and efficient.

SAP Fieldglass Review

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I use Fieldglass to fill up my weekly timesheet. It is very convenient to enter hours and also gives intuitive alerts if a working hour is mistakenly filled up for a weekend or a holiday. The time sheet quantity section provides a good overall review of hours worked. Overall its a feature-rich software to use.

Cons: It would be better to have a more self-explanatory user interface since it can be a little confusing for new comers. The page has crashed a couple times during usage, but this issue has been resolved and brought back up every time.

Overall: My overall experience has been good, given my weekly usage. Apart from the less intuitive interface, it serves my purpose to fill up my timesheets very well. I would recommend this software to my colleagues.

Do not like or recommend

Apr 25, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The only pro that comes to mind is that it tracks peoples time well. I do not really like anything else about it.

Cons: Old, archaic system. Their customer service is pretty terrible. Hard to get an answer that is actually helpful.

Vendor Response

by SAP on May 01, 2018

Thank you for reaching out and expressing your dissatisfaction; we are sorry to hear of the issues that you are experiencing. While we appreciate your recognition of our platform¿s capabilities, we want you to be satisfied with all of the tool¿s features.

SAP Fieldglass continually updates its platform with customer-centric features and runs a support team around the clock to ensure continuous coverage.

Please let us know if you would like further assistance and we can have a member of our support team contact you directly.

Capterra loader

Good Workforce Management System

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud Based

Intuitive

User Friendly

Value for Money

Cons: Can be confusing for new users, more online tutorials needed

Overall: A good workforce management system that allows you to stay organised and track workforce

Good Product Bad people

Feb 01, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fieldglass was a usable VMS with all the features you would expect. The field seems to all have the same basic features and functions.

Cons: Filedglass worked as advertised, but implementation model was lacking substance.

Took longer to implement than anticipated. B+ software, D- personnel.

Getting better

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the new upgrade implemented where I can select multiple employees and equipment at once. I also like how it totals the invoice for you as a check before submitting it so I can see if I've made mistakes.

Cons: I do not like how I can't find an invoice I have submitted based on my own invoice number.

Over technical system for what it provides

Aug 16, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: It is easy to search for positions and filter once you know the Buyer.

Cons: The software offers too much information in the single search. When looking for a job, all the the billing information comes up on the same page and it makes it difficult to pitch the job, too much information on the front page.

Terrific req and application tracking tool

Dec 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -easy to use

-clean design

-updates with features and instructions

-ability to save profiles to resubmit applications

- easy to interact with talent community

Cons: -slow close out time for positions

- dependent on user for activity on positions

-limited to what you are approved to view

Overall: Great tool when working with large companies. Easy to track form start to finish and nice for applicants to see where they stand.

Super user friendly system that is easy to navigate and get through quickly

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: So easy to use, prompts for the information you must fill out on the vendor side ensure you don't mess anything up

Overall: The software works great for all purposes we've used it for.

As a contractor and as a manager

Feb 05, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: web based tool.

useful for a large diverse workforce

Cons: not integrated to costing or charging in other SAP modules - maybe our configuration?

Overall: Clunky for recording hours the way it is set up for us.

Not user friendly

Jun 12, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: There Is not much I like about this software. Every time I have called for help, I have not had an issue.

Cons: It is very tedious. I cannot search for my invoices that I have already entered into the system. It is not user friendly. Entering new employees is also difficult.

Vendor Response

by SAP on June 25, 2018

Thank you for reaching out; we are sorry to hear of the issues that you are experiencing. While we appreciate your recognition of our Support Team, we want you to be fully satisfied with SAP Fieldglass.

SAP Fieldglass continually updates its platform with customer-centric features to ensure our customers have the best user experience possible when interacting with the tool. We apologize that your experience is proving to be challenging and know that we want to correct the situation.

Please let us know if you would like further assistance and we can have a member of our support team contact you directly.

Easy to submit my time for my paychecks!

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was very quick and easy to submit my times I worked through Fieldglass. What I enjoyed is that they did not ask you to submit a time for every clock in. You were to list as the end of each work day what you worked and save your progress through the week.

Cons: If you forget to log, you don't get paid. I understand the responsibility being on each employee, BUT a little reminder when it's due would be nice.

Great product to very a candidate's life cycle!

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've great to see where candidates are in the process, especially when working for a big organisation, it's much trickier to chase feedback.

It's easy to use and i love the lists you can create based on job seekers and current jobs!

Cons: No con's that i can think of, only that the email notifications are a little difficult to read.

Capterra loader

SAP Fieldglass is a superior VMS tool that is enabling us to manage our Contingent program.

Oct 31, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and analytics that aid in our data review and decision making abilities on how to better run our program. We receive great customer support and feedback reports to better run the Contingent Workforce Program. SAP Fieldglass continues to seek our feedback on the use of the tool which enables a constructive dialogue and constant desire to keep the software ahead of its competitors.

Overall: An organization such as ours requires support and commitment to operate and SAP Fieldglass doesn't disappoint.

Capterra loader

Most worthless least intuitive timesheet software EVER

Sep 28, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Value for Money

Pros: Absolutely nothing! This software is cumbersome, counter-intuitive and quite frankly worthless

Cons: Everything. I have fought this piece of crap every week trying to enter my hours. I hope that the company I'm working junks this POS!

Overall: There are NO benefits to using this program, unless you view frustration as a benefit

Vendor Response

by SAP on October 03, 2018

Thank you for sharing your feedback and we are very sorry to hear of any issues you may be experiencing. We appreciate hearing from our customers and want all users to be satisfied with SAP Fieldglass¿ capabilities.

Our team strives to continuously improve our products and services, with regular user-centric feature updates to the platform and an experienced support team for around the clock assistance.

Please let us know if we can connect with you directly to address your concerns and provide assistance.

an easy applicant tracking system

Dec 06, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money

Pros: Fieldglass is a decent applicant tracking tool- it's very customizable and you can schedule a lot through there.

Cons: Sometimes it feels a little overengineered- sometimes you have to go through too many steps to enter information.

Cluncky and passing the buck on data entry

Dec 04, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked when I was done with this software and didn't need to use it anymore, i.e. after payroll was done adn I didn't need to enter any hours.

Cons: A company I was contracting with used this software. I hope to never use Fieldglass again. When I had an issue, and needed to extend a project timeline, it was not as simple as the admin updating a timeline. I had to then enter into my timesheet and my engineer's timesheet "0" for each day we didn't work. That was such a pain. The layout is confusing and not user frieldly. We had a project push out over 2 months and I sat with my engineer and we entered 0's for almost 20 mins filling out this system. it was very very cluncky and not easy to use.

Capterra loader

Overly complicated, manual verification for everything, difficult to navigate, slow customer service

Jan 14, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: None at all. It really is an infuriating POS.

Cons: A 20th century piece of software in the 21st century.

Overall: How can a software in the 21st century offer customer support with a 7/10 day response time? It would be quicker to send a letter in the post.