# SAP Fieldglass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SAP Fieldglass the right Workforce Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182992/SAP-Fieldglass/reviews

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SAP Fieldglass

4.1 (82)

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Last updated April 8th, 2026

# Reviews of SAP Fieldglass

Ease of use

3.9

Customer Service

3.9

## Pros and Cons in Reviews

Oliver K

Human Resources ConsultantTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“An excellent tool with outstanding customer service that has helped me efficiently manage the acquisition and administration of temporary staff, service providers, and external workers, optimizing processes and ensuring regulatory compliance.“

February 19, 2026

TT

Tony T

CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Invoices go through several consolidated states making it impossible to understand the “submitted date” from which your arbitrary net terms start from. Although payments are never made within the net terms detailed on your master agreement.“

November 15, 2023

IW

Isla W

Procurement ManagerHuman Resources, 201 - 500 employeesUsed the software for: 6-12 months.

“The ability to track contingent worker engagement and manage invoicing workflows is pretty solid.“

April 4, 2026

TT

Tony T

CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“The UI is confusing and statuses of submitted invoices are hard to follow and were never fully explained.“

November 15, 2023

Oliver K

Human Resources ConsultantTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It facilitates the hiring of external personnel in an agile, transparent, and compliant manner.“

February 19, 2026

MT

Melissa T

Accounting ClersInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“We currently have a signed work order since December but it's not in their system yet, so we now can't invoice for months, and once we do I'm sure there will be multiple issues causing delays in payment. If you're a supplier and your buyer has this platform be ready for the most frustrating experience you've ever had!“

February 10, 2023

JM

Jesse M

Contingent Workforce AnalystAccounting, 51 - 200 employeesUsed the software for: 6-12 months.

“What I like most is the centralized view it gives us for all our contingent workforce.“

March 30, 2026

MT

Melissa T

Accounting ClersInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Then when they finally fix the glitch the invoice is 2 months overs due and we still have to wait another month to be paid.“

February 10, 2023

## Showing most helpful reviews

Showing 1-25 of 82 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Md. R.  
Leaf Buying Manager  
Tobacco  
Used the software for: 1-2 years

### "Fieldglass - Your contingent workforce manager"

May 17, 2021

5.0

I have been using this software for many days and am greatly experiencing the benefits ( as my organization has to follow certain controls) of managing the contingent workers as per the controls stated. It helps in terms of the contingent workers having which access and when their contract will expire. I am more likely to recommend this software to others.

Pros

I. Very user-friendly platform. II. Data importing and exporting is easy. III. Hiring 3P/contingent workers ensures the contract management is aligned with the company processes - policies. IV. Feature of hiring, extension or termination is very easy and ensures zero breach. V. Allows the HR team to monitor & manage the organizational resources very efficiently.

Cons

SAP Fieldglass is just fantastic and I do find anything least about this software.

Review Source

Chris T.  
Associate Director of Human Resources  
  
Used the software for: 1-2 years

### "My favorite product for cloud storage and document sharing "

April 25, 2018

4.0

Simplified file sharing and document management for work, school, and personal use.

Pros

A wide variety of integration features with other applications. Easily share files and folders with friends and colleagues in real time. Dropbox also automatically saves and backs up my documents to the cloud, and frees up valuable space on my hard drive. Mainly, I like having the ability to access, edit, and share important files remotely. Mobile application is great, as well as syncing with other devices.

Cons

The paid or premium version can be quite costly in comparison to other cloud storage and document sharing products. Uploading time is slow for certain file formats.

Review Source

TT

Tony T.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "God Awful"

November 15, 2023

1.0

Awful. Working with our client for years we managed to streamline the process for timesheet and invoice approval. Since switching to SAP Fieldglass with Tapfin invoices have been late. It’s mandated to pay a portion of every invoice for access to the system even though the Fieldglass system doesn’t provide needed details for accounts receivable and auditing past due, paid and unpaid timesheets. Support is non existent despite multiple attempts to contact someone at best when reaching a representative you are passed to a email distribution where your concerns are left unaddressed. There have been zero benefits.

Pros

Absolutely nothing. Support was only available for migration to the application. Once migration occurred all other questions pertaining to the application, invoicing, contract renewals go unanswered. No sense of urgency and total lack of care.

Cons

The UI is confusing and statuses of submitted invoices are hard to follow and were never fully explained. Invoices are not paid on time and trying to link paid invoices back to submitted timesheets and submitted invoices are impossible given that the system is not properly updated and no receipts are provided. Invoices go through several consolidated states making it impossible to understand the “submitted date” from which your arbitrary net terms start from. Although payments are never made within the net terms detailed on your master agreement. Sending emails for help to support is parallel to a black hole because nobody responds and questions go left unanswered.

Review Source

Jose Mari M.  
Recruiter  
Human Resources  
Used the software for: 1-2 years

### "One for All"

October 9, 2018

5.0

Pros

FieldGlass is if not the most comprehensive vendor management system tool out in the market. Easy access for everyone that uses the management tool. Ease of use is superb and navigation is easy to understand. The best thing about it is as well, is its fast something that is very vital in where this system is used, something that is appreciated by many when there are multiple users accessing the system all at the same time.

Cons

I just wish it had a more intuitive ui over all.

Review Source

Lori C.  
Proposal Analyst  
Financial Services  
Used the software for: 2+ years

### "Fantastic all around platform for management"

March 1, 2018

5.0

Pros

I like that I can manage all of my clients through the one software VMS. This makes handling multiple large or small employee headcounts a breeze. I also felt it was very user friendly.

Cons

I feel that it can crash from time to time but the customer support is very helpful in this matter.

Review Source

Tom G.  
Vice President, Chief Information Officer  
Chemicals  
Used the software for: 1-2 years

### "We use Fieldglass to procure contract IT staff via a vendor managed service provider. "

March 2, 2018

5.0

Pros

We started using Fieldglass in 2016 and have filled over 100 positions to staff up our IT Department. We work with a third party vendor who provides this to us as a managed service. Fieldglass is very easy to use. Simple and visual reporting. Scalable and efficient.

Review Source

Usman S.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "My Review"

April 1, 2022

5.0

Pros

Fieldglass is a tool that I daily use for vendor management, workforce management, etc. we can easily connect with our clients.

Cons

Sorry, I don't find any cons in this app.

Review Source

Steve B.  
User Experience Lead  
Financial Services  
Used the software for: 6-12 months

### "For employees, a (relatively) simple way to enter time"

July 30, 2019

5.0

Fieldglass is one of three time reporting tools needed for contract employees. It is by far the easiest to use, but does not integrate with either of the other two tools. The mobile app is subpar for a company the size of SAP, especially for time-entry, which isn't a terribly-complex task in its most basic form. Still, the web-driven version is intuitive and easy to use, and where most employees I know enter their time. In the end, the product fails to impress, but it doesn't have to do so because there's nothing flashy about time entry. It is not obtrusive, and it is straightforward.

Pros

The interface is clean and uncluttered, with a simple grid view

Cons

There are very few cons to this software as it is intuitive to use, easy to navigate, and (depending on its configuration) sends out real-time notifications to approvers.

Review Source

Claire M.  
Recruitment Delivery Manager/HR  
Telecommunications  
Used the software for: 1-2 years

### "Good Workforce Management System"

September 21, 2018

5.0

A good workforce management system that allows you to stay organised and track workforce

Pros

Cloud Based Intuitive User Friendly Value for Money

Cons

Can be confusing for new users, more online tutorials needed

Review Source

Kevin A.  
Site Superintendent  
Construction  
Used the software for: Less than 6 months

### "Most worthless least intuitive timesheet software EVER"

September 28, 2018

1.0

There are NO benefits to using this program, unless you view frustration as a benefit

Pros

Absolutely nothing! This software is cumbersome, counter-intuitive and quite frankly worthless

Cons

Everything. I have fought this piece of crap every week trying to enter my hours. I hope that the company I'm working junks this POS!

Review Source

Response from SAP

October 3, 2018

Thank you for sharing your feedback and we are very sorry to hear of any issues you may be experiencing. We appreciate hearing from our customers and want all users to be satisfied with SAP Fieldglass¿ capabilities. Our team strives to continuously improve our products and services, with regular user-centric feature updates to the platform and an experienced support team for around the clock assistance. Please let us know if we can connect with you directly to address your concerns and provide assistance.

JF

Jon F.  
Senior Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Fieldglass is a necessity for high-volume, large client service/recruiting."

November 25, 2023

5.0

Pros

Fieldglass is easy to use. In my line of work, speed is everything, and I am always able to submit my candidates in a matter of only a few minutes with zero complexity, and no errors. If I do make an error, it's simple to withdraw my candidates to start over. Communicating with the intermediary, managed service provider is a breeze, and I get regular updates/reports telling me the status of my candidates.

Cons

There isn't really anything that I dislike about Fieldglass. If I had to pick anything, I think that it would be the chat log from the client side. I would flip it around so the most recent chat update would be on top instead of at the bottom. It's counterintuitive to scroll to get the newest announcement. But, this is really just nitpicking.

Review Source

JC

JAY-AR C.  
Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "With SAP Fieldglass you can never go wrong. "

August 13, 2021

5.0

Over all experience I am satisfied with the performance SAP Fieldglass. Really made for business to grow and ease the trouble of spending lots of hours manually monitoring and managing all of your tasked.

Pros

This one tools I used when recruiting candidates for hiring. SAP Fieldglass help us organized thing specially not just with recruitment but also for other stuff. Its also What I like about SAP Fieldglass is that it is run by SAP which is a widely used business tools today. It has a used friendly interface also which is a much for convenient even for beginners to used. Actually SAP Fieldglass can also measure your companies overall performance and also track your staffs progress.

Cons

For the cons I can only say this since I am satisfied with the performance of SAP Fieldglass. Please work on your customer service.

Review Source

FR

Faiz R.  
Assistant Manager Recruitment  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Talk About Vendor Management"

June 16, 2022

5.0

A good and reliable Vendor Management Portal

Pros

Works very smooth and lag free inspite of being such loaded. What i like about this software is User-Friendly and easy to understand and teach others.

Cons

Talking about cons as a user I didnt find any until now!

Review Source

VR

Verified Reviewer  
Software Engineer  
Retail  
Used the software for: 6-12 months

### "SAP Fieldglass Review"

October 17, 2018

4.0

My overall experience has been good, given my weekly usage. Apart from the less intuitive interface, it serves my purpose to fill up my timesheets very well. I would recommend this software to my colleagues.

Pros

I use Fieldglass to fill up my weekly timesheet. It is very convenient to enter hours and also gives intuitive alerts if a working hour is mistakenly filled up for a weekend or a holiday. The time sheet quantity section provides a good overall review of hours worked. Overall its a feature-rich software to use.

Cons

It would be better to have a more self-explanatory user interface since it can be a little confusing for new comers. The page has crashed a couple times during usage, but this issue has been resolved and brought back up every time.

Review Source

VR

Verified Reviewer  
Founder  
Management Consulting  
Used the software for: 2+ years

### "Popular UI"

May 14, 2019

5.0

10+ years - multiple implementations in multiple countries.

Pros

The UI and ability to support large accounts of $50M+ contingent spend

Cons

Since the SAP acquisition service has declined and most recently senior sales/operations have left.

Reason for choosing SAP Fieldglass

Several clients were already using SAP - therefore, SAP was a natural choice. One client had a mandatory commercial obligation to only use SAP products.

Review Source

VR

Verified Reviewer  
Nursing Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Over technical system for what it provides"

August 17, 2018

3.0

Pros

It is easy to search for positions and filter once you know the Buyer.

Cons

The software offers too much information in the single search. When looking for a job, all the the billing information comes up on the same page and it makes it difficult to pitch the job, too much information on the front page.

Review Source

VR

Verified Reviewer  
Head of TA Finance & CCEP Program Finance Manager  
Telecommunications  
Used the software for: 2+ years

### "As a contractor and as a manager"

February 6, 2019

3.0

Clunky for recording hours the way it is set up for us.

Pros

web based tool. useful for a large diverse workforce

Cons

not integrated to costing or charging in other SAP modules - maybe our configuration?

Review Source

RS

Raj S.  
Business Analyst  
Utilities  
Used the software for: 2+ years

### "SAP Fieldglass"

December 4, 2020

4.0

Overall, another timesheet tool and no brainer if the organization ERP is on SAP and HR records can be easily linked. If interface is not set up then it will be a manual.

Pros

The timesheet & claim process is streamlined and easy to use doing timesheeting. Customer supprt especially w.r.t. password and reset is seamless.

Cons

You need to enter the timesheet everytime, there is no copy over or single click to mirror last timesheet. App experience is poor, ridiculous with things app can do and is not easy to use.

Review Source

BB

Brianna B.  
Assoc Corp Recruiter  
Pharmaceuticals  
Used the software for: 6-12 months

### "Good but requires customization"

March 17, 2020

3.0

Overall, this is a good product to manage your contingent workforce but will require some planning and configuration on your part.

Pros

The thing I like the most about the software is that managers, suppliers and recruiters are all able to communicate about requisitions and candidates in one place.

Cons

The thing I like the least about the software is that it requires a lot of customization to make it do what you want to do.

Review Source

DR

David R.  
EHS  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Fieldglass review"

August 14, 2019

5.0

Overall it is a good system and I would recommend it to others.

Pros

Overall Fieldglass is user friendly and fairly easy to navigate.

Cons

When entering in overtime hours you are forced to enter in your base hours twice then complete the math from each day displaying the difference in regular vs overtime hours. This creates a great deal of work on the user end.

Review Source

BB

Brittany B.  
Consultant  
Human Resources  
Used the software for: 6-12 months

### "SAP Fieldglass for Enterprise Companies"

October 11, 2021

5.0

Pros

SAP Fieldglass, as a contractor, was simple to use and that's what makes it great. Within 2 clicks, you're able to enter your time and save or submit. The fact that it doesn't take more time than this is beyond helpful, and it's also a perfect experience on mobile.

Cons

SAP Fieldglass is probably too large of a system for small businesses, but for time and contractor management within large organizations - it is ideal.

Review Source

Brittany A.  
Recruiter  
Human Resources  
Used the software for: Less than 6 months

### "Very easy to use! "

August 17, 2019

4.0

Pros

Easy to keep track of applicants and payroll

Cons

Nothing its easy to use! Its easy to keep track of everything.

Review Source

KB

Kristina B.  
Financial Planning Associate  
Insurance  
Used the software for: Less than 6 months

### "User-friendly workforce management!"

December 8, 2021

5.0

Pros

I think Fieldglass is very user friendly for employees. You can quickly and easily keep track of your hours, submit your timesheet and view employment details.

Cons

I think it would be helpful to allow users to view previous hours they have submitted for approval.

Review Source

AR

Andrea R.  
Recruiting Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Recruiting Manager"

June 6, 2019

4.0

Very easy to use. When I got locked out of the system, customer service quickly resolved the issue.

Pros

I use it as a VMS for me to submit candidates for our customer. It is very easy to submit a candidate and upload their resume. A lot of VMS's ask a lot of unnecessary questions just to submit a candidate.

Cons

I'm not sure if the customer has control over this, but all the job descriptions say the same thing regardless of the position.

Review Source

FK

Franz K.  
Partner Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great software for managing external employees"

November 6, 2019

5.0

All in all, a super solution that is exciting for medium-sized to very large companies.

Pros

Super software for the management of external employees. The software covers the entire process, from skill requirements to candidate management and tenders. SAP Fieldglass in combination with SuccessFactors can map the entire total workforce management.

Cons

Unfortunately for smaller companies and not so well suited. This software is worthwhile only if a high volume of external employees per year is to be mapped.

Review Source

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