# Protectimus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Protectimus the right Authentication solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182993/Protectimus/reviews

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Protectimus

4.8 (23)

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Last updated March 13th, 2026

# Reviews of Protectimus

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Vladyslav K

CEODesign, 11 - 50 employeesUsed the software for: 6-12 months.

“As a web designer myself, I can see how many user-friendly features they've added, such as the ability to sort tokens into folders and even add emojis—I truly appreciate their efforts.“

October 10, 2023

Bohdan M

Strategic Marketing ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“I was initially concerned about the absence of backup features for Windows two-factor authentication software and the 2FA app.“

August 6, 2023

Julia K

Marketing ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: 6-12 months.

“Our use involves relying on hardware Protectimus Flex tokens for one-time passwords, and so far, both the tokens and the login process have been trouble-free.“

November 2, 2023

Bohdan M

Strategic Marketing ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years.

“I have been using the Protectimus multi-factor authentication solution for Windows for over 2 years now, and I have no complaints.“

August 6, 2023

KA

Kristina A

Marketing managerMarketing and Advertising, 201 - 500 employeesUsed the software for: 6-12 months.

“The Protectimus two-factor authentication software and tokens work well.“

November 2, 2023

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bohdan M.  
Strategic Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to install and use MFA solution with a wide choice of authentication methods"

August 6, 2023

5.0

Pros

I have been using the Protectimus multi-factor authentication solution for Windows for over 2 years now, and I have no complaints. The installation process was straightforward, and I had the option to choose from several authentication methods. I opted for their authentication app, which is easy to use. Moreover, the latest release of the Protectimus app includes a convenient cloud backup feature.

Cons

I was initially concerned about the absence of backup features for Windows two-factor authentication software and the 2FA app. However, Protectimus later released updates with backups, resolving my worries.

Review Source

BF

Bastian F.  
IT-Systemengineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice solution if you don't have company phones"

September 27, 2019

5.0

We like the idea that not everybody needs to have company phone or use his own mobile phone to use the well implemented authenticator feature on many products. Also you don´t need to buy special tokens and multi factor solutions which cost much more money and time to implement.

Pros

You can use it with any Authenticator app and you don't need to implement something on your own Infrastructure.

Cons

On the first version the cards could get a-synchronised with time, but his got fixed in the second version and the broken ones got replaced.

Reason for choosing Protectimus

Cheaper and easier to implement. Also usable on external webpages which supports google authenticator.

Review Source

Gianluigi M.  
Devops and Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Good token generator"

August 23, 2022

4.0

Our organization needs to secure access to different applications using the same LDAP credentials. Protectimus allow us to integrate the password with a token part which changes every time.

Pros

Mobile app works very well. It is fast to open and to display the token. The possibility to set different Time To Live for tokens of different users allows you to set different behavior.

Cons

I don't find any negative aspect at the moment using Protectimus as a end user.

Review Source

TB

Tanya B.  
Director of marketing  
Internet  
Used the software for: 6-12 months

### "Adding On-Premise MFA to Our Fortigate VPN"

October 21, 2025

5.0

Pros

We installed Protectimus RADIUS to add multi-factor authentication for our Fortigate VPN. Our main goal was to find an MFA solution that could run on-premises, and Protectimus was a great match. The installation process was simple, and the support team was quick to respond and very helpful. It’s user-friendly and helps us feel secure about our VPN.

Cons

Some parts of the setup instructions are not very user-friendly. Sometimes, support is required. This adds extra time to the initial deployment.

Review Source

VR

Verified Reviewer  
Chief Engineer  
Security and Investigations  
Used the software for: 1-2 years

### "Great Value for the $$"

June 29, 2023

5.0

MFA is a hard requirement in our environment, disabling MFA for users is no longer allowed and by tying MFA to a mobile device we do not always controls is not something we wanted. Having secure hardware tokens is the only way we can keep MFA enabled for 100% of our users base without disrupting their work.

Pros

Setting up the devices as an Admin was very simple. We imported a CSV into Azure AD and associated the tokens with the accounts then shipped the tokens directly to the users, they did not have to do anything except start using their tokens, no complicated setup.

Cons

It would be nice if we could associated tokens to users during purchase and they would ship directly. Being 100% remote we try and do as much 0 touch deployments as possible, but setup was still very easy.

Reason for choosing Protectimus

Best in Breed

Review Source

Mariia I.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "I've had a pleasant experience with the Protectimus 2FA App"

August 29, 2023

5.0

I'm using the Protectimus app, and it's been really great for me. I've found the Protectimus SMART two-factor authentication app to be extremely useful and cute, especially because of its cloud backup feature.

Pros

I use the Protectimus SMART two-factor authentication app, and I appreciate its cloud backup feature, which ensures that I won't lose access to all my accounts if I misplace my phone. Additionally, I'm fond of the design and the ability to add an emoji for each token – that's a cute touch!

Cons

When I attempted to add the token manually, something went wrong. However, the support team guided me to uncheck a certain default button, and after doing so, I was able to successfully add the token. I believe this button shouldn't be active by default.

Review Source

Vladyslav K.  
CEO  
Design  
Used the software for: 6-12 months

### "Good app for two-factor authentication"

October 10, 2023

5.0

Good experience

Pros

I use the Protectimus one-time password generation app for various websites and absolutely love its latest version, which includes cloud backup and a fresh design. As a web designer myself, I can see how many user-friendly features they've added, such as the ability to sort tokens into folders and even add emojis—I truly appreciate their efforts. However, the best part is that I can now easily switch phones without worrying about losing my tokens.

Cons

The previous version of the authenticator lacked backup and token transfer features, so I'm pleased that the update has been released.

Review Source

Lawrence K.  
Software Engineer  
Real Estate  
Used the software for: 6-12 months

### "Protectimus - A Secure Way to Access Organization Network and Systems"

May 1, 2024

5.0

Pros

With the multi authentication features, you are assured of a secure way to log in to your system. The tool supports both the OTP and multiple user. Its easy to use and customize to organizational needs.

Cons

Not a single thing that i found not to work with the Protectimus. Its a reliable tool.

Review Source

Julia K.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "We've had positive experiences with the Protectimus OWA software and tokens "

November 2, 2023

5.0

Our experience with the Protectimus OWA software and tokens has been satisfactory.

Pros

We have incorporated Protectimus into our system for the past few months to access our Outlook Web App (OWA). Our use involves relying on hardware Protectimus Flex tokens for one-time passwords, and so far, both the tokens and the login process have been trouble-free.

Cons

I am satisfied with the way things are going, there are no disadvantages.

Review Source

KA

Kristina A.  
Marketing manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "We use Protectimus OWA software and tokens, and it works well"

November 2, 2023

5.0

The Protectimus two-factor authentication software and tokens work well.

Pros

We've been using Protectimus for a few months now to access our Outlook Web App (OWA). We rely on hardware Protectimus Flex tokens for one-time passwords, and I haven't encountered any problems with either the token or the login process. These tokens consistently generate the necessary one-time passwords, ensuring reliable access to our email. They're practical, too, as they're compact keyfobs that can be attached to a keychain.

Cons

I don't have any complaints, but it would be nice if the administrators could offer us a choice in how we generate one-time codes. Personally, I prefer using an authenticator app over a hardware token, although I must admit the tokens do work well.

Review Source

VR

Verified Reviewer  
Senior Buyer  
Industrial Automation  
Used the software for: 6-12 months

### "Added Security for Mobile Phone Use"

July 5, 2023

5.0

Excellent

Pros

Recommended by IT Department as excellent value for money and ease of use

Cons

No particular negatives therefore no comment

Reason for choosing Protectimus

Recommended by IT Department due to functionality / cost

Review Source

SA

Syed A.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Very happy to use programmable 2FA"

June 29, 2023

5.0

Good

Pros

It's Programmable and easily to configure with NFC supported device.

Cons

Battery can't be replaced, one needs to focus on replaceble batteries

Review Source

PP

Pascal P.  
Head of Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Nothing to argue about"

March 28, 2019

5.0

Very friendly contact and always professional.

Pros

Easy to use and does exactly what it is meant to do.

Cons

none, even in the case of support cases, everything is fine.

Review Source

Response from Protectimus Solutions

April 1, 2019

Pascal, Thank you for your appreciation! We do our best to provide the highest quality of service.

PD

Patrick D.  
Sales/Support  
Computer Networking  
Used the software for: 6-12 months

### "Protectimus Slim"

March 27, 2019

5.0

Two Factor offline token for accounts/banking/systems login make me sleep well at night.

Pros

Offline Two Factor Token, If I have to factory my phone due to malware what is common I do not need to reset my two-factor token.

Cons

Only one site/token per card. Other solutions for an offline token like yubico authenticator has many.

Review Source

SL

Samuel L.  
VP, director of lending information systems  
Financial Services  
Used the software for: 1-2 years

### "Simplicity"

March 27, 2019

5.0

Pros

Ease of use and integration with our MFA system

Cons

Nothing. The software is easy to use and worked right out of the box

Review Source

SB

Stefan B.  
Key Account Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Does what its meant to"

December 23, 2019

4.0

Pros

What to say. It generates a one time passwort everytime I need to log into my system. That works well and accurate. For other Applications I still use my smartphone with an app, which also works well. The extra step for logging in caused by 2 factor auth sucks, but with this it is a fast way atleast, if you remember where you put the card.

Cons

It only makes logging in with 2FA possible with 1 Application. Apps like Google Auth takes every 2 factor authentication you need.

Review Source

MN

Martin N.  
purchase department  
Information Technology and Services  
Used the software for: 1-2 years

### "At first I was sceptical"

December 23, 2019

5.0

Pros

For me, as a purchase employe, what matters most is, besides best purchase prices, how easy purchasing is. As I was looking for a company with this type of one time password cards I was sceptical about their support levels. Luckily, their support is really good. From purchase, through delivery and reclamation process everything works well with Protectimus and their friendly employes. As I selected this product I was able to test one of their cards for 2FA and the decision for buying and reselling their product was made fast.

Cons

Sometimes delivery times can be very long. This is not the fault of Protectimus, but our german customs office. Everything else is fine.

Review Source

aW

alexander W.  
head of operations  
Financial Services  
Used the software for: 2+ years

### "all good"

April 9, 2019

5.0

Pros

easy to use, easy to ship - good handling

Cons

not many users - therefore not many issues :)

Review Source

EP

Emanuel P.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Best Hardware TOTP Token"

August 8, 2019

5.0

Very easy to carry and always have with you in your wallet. Now I don't have to worry about losing any tokens stored on my phone after a factory reset.

Pros

Sleek, secure and portable hardware OTP token.

Cons

Easy to accidentally press the button if you keep it in a tight wallet.

Review Source

RR

Ryan R.  
IT Manager  
Higher Education  
Used the software for: 1-2 years

### "Great product at an affordable price"

March 27, 2019

4.0

Pros

Easy to use for users without an OTP capable smart device

Cons

Enrolment can be cumbersome at times for basic users

Review Source

VR

Verified Reviewer  
IT admin and support  
Computer Software  
Used the software for: 6-12 months

### "Protectimus"

March 27, 2019

5.0

Pros

It does what is expected, generates a new two factor code everytime we need one

Cons

Sometimes it's hard to "burn the seed" as they call it, meaning writing the TOTP code inside the card. Could be because of my phone NFC

Review Source

JM

Jan M.  
Project Manager  
Government Administration  
Used the software for: Less than 6 months

### "Sturdy OTP token for EIDAS implementation"

June 29, 2023

5.0

Pros

The Protectimus Two is IP67 and sturdy, which was essential.We needed an OTP token for our service and healthcare divisions which would survive daily use.Also it made it a lot easier for us, that the seller was in the EU.The excellent service from the Protectimus seller

Cons

The delivery time of 2½ months when we ordered 5000 pcs.

Reason for choosing Protectimus

IP67, EU-seller, lowest price.

Review Source

VR

Verified Reviewer  
Engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "One-of-a-kind Authentication"

May 16, 2019

4.0

They provide an excellent solution for authentication that is portable and versatile. I hope they investigate expanding support beyond android in the future.

Pros

Very nice to have a truly sleek, portable authentication token When it works, it works well Attractive product!

Cons

Software support limited to Android Kind of cumbersome setting up the token especially initialu

Review Source

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