# Displai Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Displai the right Digital Signage solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183003/Displai/reviews

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Displai

4.7 (318)

[View alternatives](https://www.capterra.com/p/183003/Displai/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Displai

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

Intuitive and user-friendly platform

98% positive reviews out of 60

Most users report ease of use, noting the platform’s intuitive interface and minimal learning curve for staff.

Shane H

Sales Manager, 51 - 200 employees.

"From the moment we started using the software, we have been blown away by the efficiency and user-friendliness of the platform."

Frequent connectivity and device glitches

53% negative reviews out of 45

Some users report bugs and issues, mainly involving device disconnections, WiFi instability, and occasional freezing requiring manual resets.

Greg B

Director of Marketing, 11 - 50 employees.

"Devices disconnect from wifi often and require manual power cycling."

Versatile diGital signage management

93% positive reviews out of 41

Most reviewers indicate digital signage enables instant content updates, centralized management, and professional displays across locations.

Quick and simple installation process

100% positive reviews out of 39

Most reviewers describe setup as straightforward, highlighting fast installation, easy onboarding, and minimal training required.

## Showing most helpful reviews

Showing 1-25 of 318 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Clare M.  
Sales Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Keeps our employees focused!"

August 7, 2023

5.0

We have made it easier to clearly show how we're doing and what our goals are!

Pros

I like being able to display our metrics. It's very easy to highlight when people reach a certain target or goal!

Cons

We have had some issues with displaying a certain metric or setting a goal. But their support team has always helped up find a work around.

Alternatives considered

[Spinify](https://www.capterra.com/p/155500/Spinify/)

Reason for choosing Displai

We liked the look and the simplicity of Raydiant.

Review Source

Response from Displai Systems

August 16, 2023

Thank you for your review, Clare! We have found that celebrating team wins is a great way to keep colleagues engaged and has led to more sales goals met. We are so happy to hear that you feel the same way! We look forward to helping you recognize your team.

MP

Matthew P.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Great for Restaurants!"

October 23, 2023

5.0

There are a lot of business tools out there wanting your attention and money. Most of these do very similar things and end up cluttering your life. Radiant solves an important problem for us: integrating our online menus into our in-store lobby displays as well as communicate important information to our staff via a back of house display. Onboarding was easy and engaged and continues to be so. There are a lot of moving parts to getting what we needed done, and the team handled all of those quickly and without issue.

Pros

As a small, fast casual restaurant we were looking for a digital menu solution as well as a way to communicate important information like daily sales, weekly calendar and inspirational messeages to our staff. We use Toast and was able to fully integtrate our Toast menu, including design styling to be fully responsive to our online Toast menu. We worked with a small team, including an incredible coder to make this happen. We continiue to receive weekly or monthly check-in's from them about how the service and tools are going. Once onboarded we are easily able to update our content or add new modules. Coming from using a usb stick with a jpeg to put our menus on the screens, this is a huge upgrade. The added bonus that it's affordable and no contract only makes this better.

Cons

We wish that there were even more enhanced features for resturants specifically. As this is mainly a business tool, I understand but they could really crush it in the hospitality space with additional tools that restaurants are looking for. The good news is that they have listed to our suggestions and may be including us in future beta testing.

Alternatives considered

[Olo](https://www.capterra.com/p/191606/Olo/)

Reason for choosing Displai

The integration with Toast POS, a team-only display along with reasonable pricing and no contract

Review Source

BK

Brenda K.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Poor Customer Support Raydiant"

June 7, 2025

1.0

It was a 10 and went to a zero. When I bought Radiant I used to be able to talk to a human and I rarely needed them as the software was and is easy to use, but around August 2024 they got rid of many employees and now only communicate with you over text. The response rate is slow and business \[sensitive content hidden\] do not have time to play text message games. We have little time and texting back and forth requires 15-30 minutes of wasted time. There staff is not in the USA either. I cannot even get a sales person to call me back. I wanted to add another device back in 2024 and no one would call me to talk about plans.

Pros

Raydiant in 2022-8/2024 was a great company and since they moved to a "no" human experience it is almost impossible to work with them.

Cons

There is no way to talk to someone of the phone. They only allow text message. They over charge your credit card and there is no one to talk to for refunds. You have to text them.

Review Source

KF

Kayenat F.  
Evaluator  
Information Technology and Services  
Used the software for: 6-12 months

### "Practical Tool with an Intuitive Design"

December 14, 2025

5.0

Overall, my experience with Displai was quite positive. The platform is easy to navigate, the interface is simple and uncluttered, and it works reliably without requiring much effort to get started. It feels practical and well designed for regular use.

Pros

What I liked most about Displai is how intuitive the platform feels. It’s easy to navigate, the interface is clear, and I could start using it without needing much time to understand the features.

Cons

While the overall experience was smooth, I felt that some features could use clearer explanations or documentation, especially for first-time users.

Review Source

MT

Mario T.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Raydiant works for me"

December 2, 2024

5.0

I love that it integrates with other apps and postermywall.

Pros

I have had Raydiant for 3 years now! I love that it is easy and quick to use. I can make changes to my menu and post it up on the tv screens within seconds.

Cons

It could be slightly more affordable when having multiple screens

Review Source

NS

Nynke S.  
Sales representative  
Computer & Network Security  
Used the software for: 2+ years

### "Good program to highlight key deals"

January 13, 2025

4.0

Good platform, we need to reset our tv screens to play the songs as this now requires youtube login

Pros

The way you can keep an eye on closing big deals, and it gets reported on multiple channels

Cons

The threshold doesn't recognize co-terms which succeed a value of $15k total

Review Source

BR

Bryan R.  
Marketing Director  
Hospitality  
Used the software for: 2+ years

### "A bit pricey, but more than enough features"

September 18, 2024

4.0

Pretty good, although the higher cost is making it prohibitive when thinking of adding more screens

Pros

Robust product with lots of great features to choose from

Cons

The cost is incredibly high, which means fewer screens we can afford to have

Review Source

GR

Greg R.  
owner  
Food & Beverages  
Used the software for: 2+ years

### "Easy to use"

June 5, 2024

5.0

It's bene great. I have never had to contact their customer service in the 3 years we have used them.

Pros

Templates, intuitive design, adding media

Cons

Set up by them was less than ideal. The way they created my initial menu designs needed to be completely redone 4 weeks later.

Review Source

Lorie R.  
CPO  
Restaurants  
Used the software for: 1-2 years

### "Love the digital signage!"

June 21, 2023

5.0

No fuss start up, low maintenance, high customer impact

Pros

Virtually no technical issues in almost 2 years

Cons

Sometimes it’s hard to get sales & customer service on the phone to order more screens

Reason for choosing Displai

No time to create

Review Source

Response from Displai Systems

June 28, 2023

Thank you for your review, Lorie! We love to hear such kind words from you. If you ever need anything from us in any capacity, do not hesitate to reach out to me directly at vilen.gabrielyan@raydiant.com.

Susan S.  
Owner/Veterinarian  
Veterinary  
Used the software for: 2+ years

### "Easy in house marketing "

September 8, 2023

5.0

The sales, set up, and customer service have all been excellent

Pros

We were able to just plug in and start sending information to our lobby sign to entertain and inform our clients

Cons

I wish that it was a one time purchase and not a monthly fee

Review Source

Response from Displai Systems

September 26, 2023

Thank you very much, Susan! We appreciate your review. We love to help businesses of any kind to interact with their customers in a more engaging way. We have a whole suite of tools in our apps marketplace that can help you do even more! Let me know if you want to check any of them out.

CW

Clint W.  
Aquatic and Fitness Center Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Adds professionalism and "pop" to your displays"

January 26, 2023

5.0

I use Raydiant every week. Content is easy to create and playlists are quick to assemble. This is such an easy product to use and has really helped us create and share information with our customers.

Pros

There is a lot of content already available to quickly create amazing displays that draw the eye of our customers. We run ads for programs, memberships, info-graphics, and more and I can usually create the screens in under 15 minutes.

Cons

Sometimes the TVs lose connection to the hub and things have to be reset. It's easy to do, but still is annoying at times.

Switched from

[ScreenHub](https://www.capterra.com/p/176612/ScreenHub/)

We wanted a product that could do more and was easier to use.

Review Source

Response from Displai Systems

April 7, 2023

Thank you very much, Clint! We are happy to hear that you are enjoying the ease and functionality of Raydiant! Our goal was to build a product which is as easy to use as it is engaging. By the sounds of, we did just that!

SM

Sher M.  
Practice Manager  
Medical Practice  
Used the software for: 6-12 months

### "Wonderful! "

June 6, 2024

5.0

Pros

We love the ease of use and how friendly it is to work with.

Cons

Love everything about the company!!! No complaints!!!!

Review Source

DB

Derrik B.  
Associate Sales Operations Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Customer Success Managers!"

October 13, 2023

5.0

Pros

Their service is top-notch, specifically \[sensitive content hidden\]. When I first started in my current role, I took over being the admin for Hoopla(a product of Raydiant). She did a great job in training me in waves, not showing me everything, but showing me everything that was relevant to what I was asking about, so as to not overload me with information. Over time I have gotten to the point where we have covered almost everything and I have learned a lot. In that training, she also suggested a new feature we could start using pretty close to immediately that has added a lot of value to our sales reps, especially those working remote. I am an admin of several software tools we use and so naturally I communicate directly with a lot of CSM's. \[sensitive content hidden\] is our favorite CSM to work with as she comes with a balanced and adaptable approach to customer success. She knows just what we need and listens intently to be sure that we are getting what we need and not just what we think we need.

Cons

In the content creation process, I wish that you could create everything on the same page or in the same flow. With each step, I have to navigate to a different tab and create that component before I navigate to another tab and create the next piece of content. It is a robust system that stores and organizes your information well, but the building process could be much easier.

Review Source

VR

Verified Reviewer  
Managing Partner  
Restaurants  
Used the software for: 1-2 years

### "Transforming In-Store Experiences with Raydiant"

March 15, 2024

5.0

Pros

Raydiant's digital signage platform is incredibly user-friendly and versatile. The ability to update content remotely and in real-time allows us to keep our promotions and messaging fresh and relevant. The high-quality displays and vibrant colors capture our customers' attention, making in-store promotions more effective than ever.

Cons

Integration with Toast can sometimes be finicky. It doesn't always auto update when we add or remove items from a menu

Review Source

JR

Jamyra R.  
Assistant Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Convenient and cost effective"

July 18, 2023

5.0

Pros

The convenience, efficiency, and cost effectiveness of Raydiant sets it apart from comparable companies.

Cons

None at this time. Raydiant has been able to satisfy my needs.

Review Source

Response from Displai Systems

July 28, 2023

Thank you very much, Jamyra! We know that no two Raydiant users are alike and have different needs. With that in mind, there are as many ways to customize your screens. Our unmatched suite of apps and products lets our customers go wild! We would love to see what you have come up with. If you would care to share, send some photos my way at at vilen.gabrielyan@raydiant.com

DG

Daryl G.  
Marketing Manager  
Retail  
Used the software for: 1-2 years

### "Outstanding Customer Services and Easy to Use "

August 11, 2023

5.0

Very happy with their customer service, ease of use for the product, beautiful presentations, really makes me proud!

Pros

Their customer service is outstanding, flexibility in billing, ease of use, I can go on and on. This is a great company to have in your business and I highly recommend them.

Cons

Absolutely no negatives - I can't think of anything to help enhance the product.

Review Source

Response from Displai Systems

August 16, 2023

Thank you for your review, Daryl. We love to hear our customers point out our service. We think that service is just as important as our product offerings. If you ever need us going forward please reach out to us directly or give us a call at our 24/7 support line. Hope to chat again soon!

CO

Craig O.  
Director of Advancement  
Religious Institutions  
Used the software for: 2+ years

### "Love This! "

May 3, 2023

5.0

Excellent. From the initial on-boarding to now, Raydiant is easy to work with.

Pros

Raydiant is easy to use and projects a polished and professional image to our guests and customers.

Cons

My only issue is it takes some trial and error to get images to fully fit into the frame.

Review Source

Response from Displai Systems

May 22, 2023

Thank you very much, Craig! We are happy that you are enjoying Raydiant. If you ever experience an issue, or just need a helping hand, we have a 24/7 support team on standby ready to help you in any way we can. Just drop us a line!

LK

Laurie K.  
Managing Partner  
Entertainment  
Used the software for: 1-2 years

### "Mostly good. "

June 25, 2023

4.0

When it works, it's great. It's only the time-consuming process to get through it each week of updates.

Pros

The features and way it operates 24/7 works for our business.

Cons

There are kinks in the app that need to be addressed. The screen needs to be refreshed numerous times as we are updating our daily/weekly playlist of events. After numerous tries, the tech support only offers that they cannot replicate the issues, and we should change our browser each time we use Raydiant. (We are using Chrome).

Review Source

Response from Displai Systems

June 28, 2023

Thank you for your review, Laurie! I'm very sorry to hear that you are having some issues with your service. I will reach out to you directly so that our team can address them and get things back on track. Looking forward to speaking with you soon.

KF

Karl F.  
Chiropractic Physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Physician Highly Recommends Raydiant"

July 17, 2023

5.0

My reception area is now an interactive education area.

Pros

Allows for patient education in reception area vs. watching garbage on tv

Cons

Took some time and effort to learn at the beginning.

Reason for choosing Displai

n/a

Review Source

Response from Displai Systems

July 28, 2023

Thank you, Karl! In addition to enabling our customers to showcase some great looking content to their guests, effective communication and education is another aspect in which Raydiant helps our customers. We have a whole suite of apps and products that helps you do just that. Glad to hear that you are enjoying all of the tools available to you, Karl!

Matthew L.  
Marketing Director  
Automotive  
Used the software for: 1-2 years

### "Perfect Solution"

March 2, 2023

5.0

Excellent product that solves a crucial problem for every retail establishment. They have been a great vendor.

Pros

Raydiant has a product for almost any environment to get your message to current & potential customers. Very easy to install & set-up. Able to use creatives designed for social media so no need for extra designs.

Cons

I have not run across anything that has been an issue.

Review Source

CT

Chris T.  
Operations Manager  
Executive Office  
Used the software for: 1-2 years

### "Easy to Use and Effective Comminication"

July 10, 2023

5.0

It has been an excellent effective tool to get the message across the company.

Pros

I can easily display communications across the company without printing flyers and posting in several locations and different plants.

Cons

I haven't had too much trouble. One thing I had trouble with was getting the device to accept the hardwired instead of wireless. With help from customer support I was able to connect.

Reason for choosing Displai

Customer Service

Review Source

Response from Displai Systems

July 28, 2023

Thank you very much, Chris! Can you even think back to the days of printing and distributing flyers within your company? What a bummer! We help you communicate more effectively with your teams across many locations in just a few clicks. How slick is that?!

LM

Leslie M.  
Sales Administrator  
Environmental Services  
Used the software for: 6-12 months

### "Raydient Helps our Business "

July 10, 2023

5.0

my overall experience has been wonderful and I will recommend raydient to other small businesses like us.

Pros

I enjoy the remote display the most. it has saved us time and money, while advertising our products and services.

Cons

The customer support could be better. Whenever we need help it seems like a hassle to get ahold of someone from raydient

Review Source

Response from Displai Systems

July 28, 2023

Thank you, Leslie! For quicker assistance please feel free to reach out to our 24/7 support team at (888) 966-5188. We are standing by to help you whenever you need us.

RL

Rachel L.  
DOO  
Financial Services  
Used the software for: 2+ years

### "Raydiant is awesome"

March 10, 2023

5.0

\[sensitive content hidden\] and the team are super helpful and a pleasure to work with

Pros

Raydaint has allowed our reps to see where they rank in realtime. It's inspired friendly competition in our office.

Cons

It's a bit difficult to setup some of the metrics but their support team \[sensitive content hidden\] specifically is fantastic!

Review Source

Response from Displai Systems

April 20, 2023

Thank you, Rachel! We have a lot of great tools meant for internal use to help motivate teams and celebrate their wins. I'm very happy to hear that you see the value in this and it is helping you gamify your team!

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Raydiant for our nonprofit"

March 28, 2023

5.0

Pros

For us, Raydiant created an opportunity to connect our locations with up-to-date information. As a small non-profit, having the ability to update our various screens at different locations without sending one staff member all over saved time and ultimately let us use that time to better serve our mission.

Cons

We had a little bit of a learning curve to understand how the platform worked, but the customer support was stellar, and now we have no trouble at all!

Review Source

Response from Displai Systems

April 20, 2023

Thank you for your review! We are always happy to hear that we are helping our customers to make their business more efficient, while also creating great experiences! If you would ever like to see what else we have up our sleeve, don't hesitate to drop us a line!

NP

Natalie P.  
Creative Director  
Restaurants  
Used the software for: 1-2 years

### "Great Product for digital menu"

May 18, 2023

5.0

Great, I would highly recommend it to anyone who is looking to integrate toast with digital signage system

Pros

We are using Raydiant for digital menus in our fast-food restaurants.

Cons

Great features, the possibility to remotely manage the content, and of course great customer support.

Review Source

Response from Displai Systems

May 30, 2023

Thank you very much, Natalie! In addition to showcasing menus, you can also incorporate dynamic content such as videos, social media, and YouTube directly onto you screens. How cool is that?! If you would like a demo please let us know so that we can show you some of the tools available to you.

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[Digital Signage](https://www.capterra.com/digital-signage-software/)