Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
"Keeps our employees focused!"
Clare M. - Sales Director August 7, 2023
STARTING PRICE
Not provided by software provider
EASE OF USE
4.6/5
Based on Capterra user reviews
TOP RATED
Raydiant is featured in 1 Capterra Shortlist rankings
Capterra Shortlist charts the highest-rated and most popular products to help you create a better software list.
Raydiant's Experience Platform empowers organizations to build strong, long-lasting relationships with their employees and customers by creating memorable, interactive experiences in-location and in the workplace. Our easy-to-use, plug-and-play, cloud-based digital signage and touchscreen solutions, with the option to integrate video conferencing, enables our customers to create, manage and scale experiences across 1 or 100,000 locations anytime, anywhere.
Provider
Raydiant
Located In
United States
Foundation
2016
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, In Person, Documentation, Live Online, Videos
Support
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)
Thousands of organizations, including Wahlburgers, Ramada, Westin, Pizza Ranch, Harvard, Princeton, and the Dallas Mavericks have transformed their spaces with Raydiant.
Content Source: Raydiant
Green rating bars show the winning product based on the average rating and number of reviews.
Reviewers are pleased with Raydiant's screen display features, noting the functionality and compatibility with various devices. They find it easy to manage multiple screens and content, transforming static TV screens into dynamic displays that enhance the office environment. The ability to use Raydiant on different devices, including phones and computers, adds to the convenience and flexibility of managing screen displays.
While users appreciate many aspects of Raydiant, they report significant connectivity issues that impact their experience. They mention frequent WiFi disconnections and the need for manual power cycling to resolve these problems. Additionally, some users experience slow connections when uploading new content, which can be frustrating and time-consuming.
Pros
I really like the gamification as it creates a lot of fun in the team. We have also seen an increase on certain KPI's after implementation.
Their customer service is outstanding, flexibility in billing, ease of use, I can go on and on. This is a great company to have in your business and I highly recommend them.
I highly recommend Raydiant to anyone looking to elevate their business through visually stunning and captivating displays. They truly deserve a solid 5-star rating on G2.
I would highly recommend Raydiant to other businesses. The customer service team is wonderful and I throughly enjoyed using the product.
Cons
Could also use more news stations. With all the negative political theatre out there, we need some alternatives that don't get folks blood pressure up.
I am disappointed with the PosterMyWall integration. The pricing within PosterMyWall is ridiculous.
Not many design options, templates, fonts etc are limited. Challenging for those who are technology challenged to use.
I am stuck because I don’t understand using credits and/or how to apply my credits to showcase my display.
Most Recent Video User Review for Raydiant
SEE ALL VIDEO REVIEWS
Easy Integration!
Brenda K.
"Keeps our employees focused!"
Overall: We have made it easier to clearly show how we're doing and what our goals are!
Pros: I like being able to display our metrics. It's very easy to highlight when people reach a certain target or goal!
Cons: We have had some issues with displaying a certain metric or setting a goal. But their support team has always helped up find a work around.
Vendor Response
"Great for Restaurants!"
Overall: There are a lot of business tools out there wanting your attention and money. Most of these do very similar things and end up cluttering your life. Radiant solves an important problem for us: integrating our online menus into our in-store lobby displays as well as communicate important information to our staff via a back of house display. Onboarding was easy and engaged and continues to be so. There are a lot of moving parts to getting what we needed done, and the team handled all of those quickly and without issue.
Pros: As a small, fast casual restaurant we were looking for a digital menu solution as well as a way to communicate important information like daily sales, weekly calendar and inspirational messeages to our staff. We use Toast and was able to fully integtrate our Toast menu, including design styling to be fully responsive to our online Toast menu. We worked with a small team, including an incredible coder to make this happen. We continiue to receive weekly or monthly check-in's from them about how the service and tools are going. Once onboarded we are easily able to update our content or add new modules. Coming from using a usb stick with a jpeg to put our menus on the screens, this is a huge upgrade. The added bonus that it's affordable and no contract only makes this better.
Cons: We wish that there were even more enhanced features for resturants specifically. As this is mainly a business tool, I understand but they could really crush it in the hospitality space with additional tools that restaurants are looking for. The good news is that they have listed to our suggestions and may be including us in future beta testing.
"Solid start, but lacking features and reliability"
Pros: Price integration with our Toast POS system.
Cons: The lack of video integration with Toast menus. Only Gifs work and they are low resolution and choppy. Lack of processing power to run gif content. Glitchy play back on gifs. Devices disconnect from wifi often and require manual power cycling. Lack of flexibility with design layout.
"A bit pricey, but more than enough features"
Overall: Pretty good, although the higher cost is making it prohibitive when thinking of adding more screens
Pros: Robust product with lots of great features to choose from
Cons: The cost is incredibly high, which means fewer screens we can afford to have
"Digital Signage with Ease of Use"
Overall: Overall it has been worth it. I definitely suggest using it and the ability to store signs that can can be deployed and changed to fit the seasons or the holidays is nice.
Pros: The ability to change the signs and deploy them from a single location
Cons: Depending on your location having a solid internet connection can be difficult.
