# Page 2 | Zopto Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zopto the right Lead Generation solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183046/Zopto/reviews

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Zopto

4.3 (66)

[View alternatives](https://www.capterra.com/p/183046/Zopto/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 12th, 2026

# Page 2 - Reviews of Zopto

## Showing most helpful reviews

Showing 26-50 of 66 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Head of Growth  
Internet  
Used the software for: Less than 6 months

### "Shady billing practices, no notification of invoices or charges and quite a few bugs"

November 21, 2019

2.0

Very poor experience overall. If we had a good experience we would likely have returned in the future when the bugs were ironed out, but now we will definitely never be returning. The billing practices are deceptive and the customer support is, frankly, bad.

Pros

It automates LinkedIn outreach/connection requests, which is fairly nice - and it doesn't do it too badly. There's a few bugs with setting it up, but overall that part of it works ok.

Cons

The billing practices are simply deceptive. At no point did we receive a notification that our trial was ending and we would be billed after it, and at no point did we receive an invoice by email to tell us a payment had been taken. We logged in to the platform to find over $250 taken as a payment from our account with no notification to tell us so. This is highly deceptive. It honestly feels like they are hoping you sign up for a free trial and forget so that you still get billed. We hadn't logged in to the platform at all after the trial period, yet when asking (nicely) for a refund on this they simply doubled down with "we don't offer refunds". The software also has quite a lot of bugs in it. There's several times where things wouldn't load or notify you of what could happen - most notably clicking "cancel account" does nothing. That meant when we clicked that, we had no notification our account was actually cancelled - and we don't even know if it actually was cancelled at all!

Review Source

ED

Elena D.  
Mentor  
Mental Health Care  
Used the software for: 6-12 months

### "Great product. Amazing customer service "

February 8, 2023

5.0

I was a little hesitant at first to sign up with Zopto because I am not tech-savvy. In working closely with an actual human being, in having my questions answered at any time of day and night through the chat, I have really appreciated what Zopto has done for me and continues to do. So much so that I have signed up again.

Pros

Zopto has helped tremendously with my business. I have relied on outstanding customer service to make its use a success in finding the perfect clients.

Cons

It helps if you are tech-savvy. If you are not, though, the one-on-one help is what makes this product useful and personalized to the customer's needs.

Review Source

VR

Verified Reviewer  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Terrible experience overall"

December 15, 2021

1.0

Pros

The functionality seemed pretty good judging from the website.

Cons

The user experience was terrible. We spent a lot of time trying to set it up, but gave up at the end. The interface is confusing, slow and unintuitive.

Alternatives considered

[We-Connect](https://www.capterra.com/p/184687/We-Connect-io/)

Review Source

Response from Zopto

June 17, 2022

Hello! I am the new Customer Engagement representative at Zopto and I wanted to get in touch regarding this review. This is certainly surprising to hear, as we get a lot of feedback on the opposite. That said, we know that there is a lot you can do within Zopto, which is why we offer an onboarding session with your dedicated CSM, unlimited access to your CSM, live chat support and have a Zopto Academy, with a ton of resources. If you would be interested in giving us another shot, we would love to support you in learning the platform!

MB

Mike B.  
MD  
Mining & Metals  
Used the software for: 1-2 years

### "Accelerating sales pipeline growth in global energy markets."

February 6, 2021

5.0

So far the support received from our zopto account manager and the zopto technical team has been excellent.

Pros

We helped one of our technology customers to rapidly increase new customer engagement and accelerate significant sales pipeline growth in niche energy markets worldwide including; Nuclear, Oil, Gas, Hydrogen, E2W, Biomass, Wind, Wave, Carbon Capture and more with very successful results. The software helped us to manage multiple new customer engagement campaigns to specific technical discipline engineers as well as commercial management with the minimum of time required by my team and our customer. I also love the integration with Zapier, Salesforce, Google Sheets and many more.

Cons

I would like to see more info transferred from LinkedIn to Zopto to help speed up the refining of target audiences and the quality control processes.

Review Source

JF

Jay F.  
Senior Advisor  
Financial Services  
Used the software for: 6-12 months

### "For DIY automated prospecting on Linkedin........Zopto is an exceptional platform."

March 12, 2021

5.0

The ability to have multiple campaigns running at once is a big advantage and I can also fine tune the campaigns to maximize results. Many new connections, that have turned into solid prospects and soon more contracted clients.

Pros

The Zopto platform is easy to learn and use. The ability for me to create very specific outreach campaigns allows me to customize the messaging, leading to increased responses and engagement. The account manager \[SENSITIVE CONTENT HIDDEN\] assigned to me, is outstanding. Any issues resolved quickly and professionally, the excellent customer support is really what establishes Zopto above their competitors.

Cons

Zopto is already working on addressing this issue, but for now when a new connection responds with an "Ok" or "glad to connect" they take themselves out of the messaging sequence. Need a feature to manually add them back into the sequence.

Review Source

VR

Verified Reviewer  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy to use tool to support sales pipeline"

September 5, 2020

5.0

We have a reletively small team, therefore every minute of the day is valuable. Zopto helps us successfully reach new partners and customers in a tailored and professional way...essentially it is like having a part time member of staff for a fraction of the cost.

Pros

Zopto is an easy to use software that is hugely beneficial to building networks and support the early stage sales pipeline. Obviously you get out, what you put in, but with attention to new connections, conversations and messages we have seen substantial ROI.

Cons

The Twitter link can be a bit hit and miss, but in general we find it user friendly.

Review Source

AD

Antonio D.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Don't buy it, my review after 6mo"

April 21, 2021

2.0

They think and claim that is the number 1 solution when other options are clearly superior. Just search. I don't know how much they paid the other reviews to be this high, but it's definitely, after having tested it for +6mo an over-expensive and over-rated software. On the other hand, by my perception, the team was really cocky as they added in every single email "we are the n1 solution" when at the end, they weren't. In my opinion, is useless. Also, it bugs all the time, and it charged me even after having cancelled the account

Pros

It helps you automate messages through LinkedIn. However, you can not personalize them. You are only able to

Cons

You can not personalize automation. What I mean by this is I can only set up in a message 3 custom variables I

Review Source

JS

Julia S.  
CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Automates the SDR Function"

February 13, 2020

5.0

Pros

This software is amazing at helping to narrow down and target the correct leads and follow up easily. One seat on this software has yielded more results and appointments than a team of 2-3 SDRs working 10-15 hours week without it. It drastically reduces the time spent researching leads while ensuring uniform, consistent targeting.

Cons

Downsides are few and minuscule for the value and time saved. The initial set up isn't intuitive, but I'm unsure it's possible to make such a process so. Zopto is great about having an account rep walk you through set up the first time and after that it's easy enough to figure out with a little bit of tinkering. Also, the software is about slow to respond when editing lists of names. All very minor in comparison to general lead gen research and execution manually.

Review Source

AO

Adebayo O.  
Team Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Top Value for your investment"

February 4, 2021

5.0

Brilliant, time saving added value that truly works and get the results you want with minimum efforts. I am already recommending it to my network and it has really helped us engage more clients than we expected in such a short time.

Pros

Being able to create personalized templates and include attachments that can then be sent to connections in an automated sequence giving you back the lengthy time it would have taken to do it manually and still get amazing responses from your contacts who all believe you have personalized that message just for them. Very easy to navigate through the zopto platform with a few clicks needed to get the task done. It provides very useful data analysis that can be presented to the Management Board and used to analyse the impact of our campaigns.

Cons

At the moment, with the Free InMails, they can only be sent to LinkedIn Premium members with an open profile though they may be outside your network. This did not help one of our campaigns as not many of the people on the contact list had premium open profiles so we had to approach that campaign differently. It would be great if InMails can be sent regardless of the type of profile.

Review Source

AF

Alex F.  
Director  
Internet  
Used the software for: 1-2 years

### "LinkedIn Outreach"

April 30, 2020

5.0

It's become an essential part of our marketing plan, and after testing several other platforms Zopto is easily the best, most secure and feature-rich.

Pros

The software is easy to use and does what it says on the tin. After using it for nearly 18 months it has proven to be a valuable asset in our LinkedIn strategy.

Cons

Features are added regularly and the engineering team listen to users suggestions and are constantly improving the software,

Reason for choosing Zopto

More features, more advanced and better user experience.

Review Source

SC

Sven C.  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "B2B Outbound Lead Generation: The ultimate experience "

June 11, 2019

5.0

Overall the software saves allot of time in the business, doing automated targeted prospecting. The AI is not completely independent for lead generation, but it has proven to be highly effective at getting the right prospects interested enough to strike up conversations that have lead to many sales in my business. I'm extremely happy with the software!

Pros

Zopto has an extremely well developed user interface which makes the ease of use incomparable to any other softwares I have tried. They are true B2B lead generation experts and that is why the software works so well! The other MAJOR point is the fact that it is a cloud-based software and it is safe to use on LinkedIn without running the risk of being detected.

Cons

The only thing I don't like is that there is no feature that allows one to skip profiles that aren't premium Linkedin users when you import data to build campaigns.

Reason for choosing Zopto

The good price point, it's made simple to use and proven highly effective.

Review Source

AE

Anthony E.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "Excellent way to automate your outreach on LinkedIn"

March 9, 2023

5.0

Very positive

Pros

It's very easy to get connected and started with simple campaigns. I love the analytics too, very quick way to see conversions and campaign

Cons

The login process is a bit cumbersome, but once you get it connected you don't have to do it again.

Review Source

MG

Michael G.  
Producer  
Insurance  
Used the software for: 6-12 months

### "This is the one."

June 14, 2019

5.0

I've grown my Linkedin network by 2x in a 90 day period. Most importantly I've grown it with key decision makers in the spaces I operate most. The precision you can leverage with Zopto is uncanny.

Pros

Let me save you some time. I've used them all! This is THE standard in LinkedIn automation. Intuitive, easy UX, and the support is 2nd to none.

Cons

If I had to be super critical I would like to see a feature of being able to upload contacts from an excel sheet as opposed to working off of a LinkedIn saved search. This is not a reason however to not entertain Zopto.

Review Source

KS

Kathy S.  
Sales and Marketing  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Early days"

June 10, 2019

3.0

We're about 60 days in and have generated new connections with a couple of hundred of the right kinds of prospects. It's just too soon to tell. I think the product is conceptually great and I'm sure it will continue to evolve, just as other marketing automation platforms have.

Pros

The automated outreach saves time. I am actually pretty astounded at how many LI users accepted the invitation to accept. The sequences feature allows gentle reminders to stay to of mind. We're reaching people at the "pre-intent" stage and this gives us an opportunity to share information and provide education to audiences we would not likely reach otherwise.

Cons

It is an early-days product, so the UX can be clunky and some should-be-obvious features (like how to update a payment method) are not. But, the overall functionality offers something very new to lead generation for Linked In.

Review Source

HS

Harriet S.  
Partnerships Manager  
Education Management  
Used the software for: Less than 6 months

### "Transformed my pipeline! "

November 28, 2019

5.0

My overall experience has been fantastic. My dedicated account manager (SENSITIVE CONTENT HIDDEN) has been on hand to help with any issues and to help me through the process as I get used to the features. Booking in time with her has been easy and extremely helpful, having an actual human on hand to talk to rather than endless pages of troubleshooting or speaking to a chatbot, that I never find particularly helpful!

Pros

It is easy to see the status of a campaign and track the progress. I have recently also combined my account with a colleagues so I'm able to manage both of them from one interface.

Cons

It would be good if I was able to send a message to someone who was already in a campaign, and for that to then stop the sequence. For example, if I see something they've posted or something to do with their company and I want to reach out, it's not possible to intercept the sequence!

Review Source

VR

Verified Reviewer  
CEO and Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A platform with outstanding customer service"

July 2, 2019

4.0

Overall, we have had a great experience.

Pros

This platform helped us to scale our lead gen efforts.

Cons

There are a few features that I would like to see implemented. What's nice is that there is a feature suggestions section where new features can be suggested and other users can vote on them. It also shows if that feature is in the process of becoming a reality.

Review Source

JB

Jimena B.  
Business Development Manager  
Computer Software  
Used the software for: Less than 6 months

### "Zopto review"

December 9, 2019

4.0

We've been using Zopto for a little over 3 months and are really satisfied with the quality of the product. We used other LinkedIn outreach tools in the past before but this one is definitely something else. To begin with, it's user friendly and cloud-based. LinkedIn generates most of our leads so it's been wonderful to be able to rely on Zopto to help scale up our connections.

Pros

It’s easy to use and visually see the campaign's results. It’s also safer than other options and the support team has always been great. You can really feel that there’s someone to come to in case you’re experiencing some trouble.

Cons

Some issues with the automation here and there, some messages are not showing and you can see them only within the platform and not LinkedIn, but I wouldn’t say it’s a reason not to use it.

Review Source

AH

Adam H.  
Head of New Business  
Information Technology and Services  
Used the software for: Less than 6 months

### "What can I say....."

April 29, 2020

5.0

Generating quality leads is key to driving new business. Time is money - Zoptp gives me time to plan around connecting with the right person at the right time with the right message. I wouldn't want to be without it now!

Pros

As a bolt on product to LinkedIn, Zopto is the only way forward! It's easy to use and once you've set up your campaigns you are good to go. Interacting with new prospects is not easy as they could be in different systems, but using Zopto allows you to manage them all through one platform.

Cons

I haven't integrated Zopto with my current CRM system yet so that does need to be looked at, but I haven't found anything that would enhance my experience just yet, although I am still an early adopter so things might change as I use it more and more.

Review Source

VR

Verified Reviewer  
Account  
Accounting  
Used the software for: Less than 6 months

### "Use until your profile gets banned on linkedin"

October 27, 2022

3.0

Pros

Nothing really. The fact that you can automate outreach is not unique to Zopto.

Cons

Linkedin account was blocked, have all our business connections there.

Review Source

CH

Christopher H.  
Director  
Investment Management  
Used the software for: Less than 6 months

### "Comprehensive"

July 26, 2020

5.0

Very good. The provision of an Account Manager makes a huge difference. I haven’t heard of anyone else doing that.

Pros

I was new to LinkedIn. Zopto has been fantastic overall. Cloud based system. Multi functional, several different campaigns at same time. Especially Account Managers actively help get campaigns going. Colleagues using other tools having problem and assessing Zopto

Cons

Cost is mid-tier but I consider it’s well worth the investment

Reason for choosing Zopto

Above. Prospect feels French. Alfred seemed too complicated. Support was a big issue for me.

Review Source

LV

Louis V.  
Online marketing  
Consumer Goods  
Used the software for: 6-12 months

### "Great tool to get sales leads"

November 20, 2019

5.0

Pros

Easy and quick to set up. Nice dashboard.

Cons

Incoming leads are all in one inbox. This can make it slightly diffcult when you are running more than 1 campaign.

Reason for choosing Zopto

Competitive pricing, easy to set up and maintain yourself.

Review Source

JS

John S.  
Principal  
Financial Services  
Used the software for: Less than 6 months

### "Honest Feedback"

April 30, 2020

5.0

Overall, I recommend to anyone who is: 1. Experienced with LinkedIn 2. Open minded to Zopto's advice 3. Willing to stick with it even if you don't have initial success!

Pros

Here is what I liked: 1. My support person was great and is great. 2. I could upload my saved searches directly to Zopto 3. This is what I am doing any way, it's just hands off.

Cons

Here is what I didn't like: 1. I had to go in and remove initials and titles 2. I got disconnected a few times for various reasons which means my messages were not going out.

Reason for choosing Zopto

I had real life help - which frankly keeps me using the program.

Review Source

SASIKUMAR R.  
Digital Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "Zopto - LinkedIn Automation Tool Review"

June 12, 2019

4.0

Reduced the time spent on LinkedIn campaign management. However, reporting functionalities did not meet the expectations.

Pros

\- Ease of use. - Cloud based operation.

Cons

Global account settings not available.

Review Source

JAJ

John Aaron J.  
Lead Specialist, Sourcing and Administration  
Information Technology and Services  
Used the software for: Less than 6 months

### "Boost your Connection on LinkedIn - Use Zopto"

November 15, 2021

4.0

We chose Zopto to ramp up our sales development activities from 0 to 100 in just two weeks because it is a comprehensive and full automation platform for LinkedIn.

Pros

Zopto is a cutting-edge solution that enables you acquire highly-targeted leads from LinkedIn for free. It has a straightforward setup process, and once completed, the LinkedIn outreach campaign can begin immediately. The technology makes it simple to find the most likely buyers in any segment. Simply use LinkedIn's Premium and Sales Navigation capabilities to find the best users, pick the amount of engagement with them, and you're done. Every month, Zopto launches campaigns and sends hundreds of qualified leads. All of this is done automatically, so no manual effort is required.

Cons

What Zopto has to offer sounds fantastic. How could it not be when they use phrases like "enjoy the hot leads"? You just must exercise caution when dealing with companies like this; they can be beneficial to you, but you must go with caution.

Review Source

EM

Eric M.  
sales ops  
Insurance  
Used the software for: Less than 6 months

### "Great LinkedIn Lead Gen Tool"

July 2, 2019

4.0

Been fantastic, one of our users sent a message to a lead and now they are in contract for a couple hundred thousand dollar deal

Pros

New features every month and ease of use to reach out to a wide range of leads

Cons

Some bugs here and there, but understand Zopto is a startup!

Reason for choosing Zopto

usability, scale to reach more leads, price

Switched from

[CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/)

price and usability

Review Source

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