--- title: "Chargebacks911 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chargebacks911 Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/183048/Chargebacks911/" page_type: "product" language: "en" --- # Chargebacks911 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Chargebacks911 ## What is Chargebacks911? Founded in 2011, Chargebacks911 is the first global company fully dedicated to remediating chargebacks and helping to eliminate first-party fraud and misuse. As industry-leading innovators, Chargebacks911 is credited with developing the most effective strategies for helping businesses manage disputes and reduce loss in various industries and sectors within the payments space.    Chargebacks911 provides comprehensive SaaS solutions that are highly scalable for managing chargebacks, handling services and fraud strategy management. The company helps decrease the negative impact of chargebacks and provides real-time API connectivity and insights, thereby improving revenue retention using data-driven technology to help ensure sustainable growth for every member of the payment channel.   ## What is Chargebacks911 used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/)[Chargeback Management](https://www.capterra.com/chargeback-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chargebacks911?[Manage this product listing](https://www.g2.com/products/chargebacks911/claim_requests/new?auto=true) ## Chargebacks911 Overview Updated September 2026 AI summary Chargebacks911 supports businesses of all sizes with cloud-based tools for chargeback management and financial fraud detection. It offers custom fraud rules, transaction monitoring, real-time alerts, and payment fraud prevention, plus data discovery and banking-specific options. With API access and third-party integrations, it enables teams to track disputes, analyze risk, and connect fraud prevention workflows efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chargebacks911 3.5 (4) VS. [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting Price $200 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (4) Ease Of Use 5.0 (3) Value For Money 3.5 (4) Value For Money 4.7 (3) Customer Service 4.0 (4) Customer Service 5.0 (3) ## Chargebacks911 alternatives [Chargeflow](https://www.capterra.com/p/267529/Chargeflow/) [0.0](https://www.capterra.com/p/267529/Chargeflow/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267529/Chargeflow/) [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [4.5 (220)](https://www.capterra.com/p/221412/authorizenet/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/221412/authorizenet/) [Signifyd](https://www.capterra.com/p/136449/Signifyd/) [4.7 (64)](https://www.capterra.com/p/136449/Signifyd/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136449/Signifyd/) [SEON](https://www.capterra.com/p/187389/SEON-Sense/) [4.9 (56)](https://www.capterra.com/p/187389/SEON-Sense/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187389/SEON-Sense/) [View all alternatives](https://www.capterra.com/p/183048/Chargebacks911/alternatives/) ## FAQs about Chargebacks911 Overview ### What company size and specific industries is Chargebacks911 built for? Chargebacks911 is designed for eCommerce merchants of all sizes that need help recovering revenue, reducing operating costs, reallocating resources, and lowering chargebacks. It is a fit for online retail businesses and other eCommerce-focused sellers that handle frequent transactions and want to improve profitability through chargeback reduction. Features and Usability ### What are the key features of Chargebacks911? Chargebacks911 offers chargeback tracking, dispute management, and case management for handling payment disputes. It also includes risk analysis, transaction monitoring, and payment fraud prevention, plus real-time reporting, real-time alerts, an activity dashboard, data visualization, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does Chargebacks911 offer? Chargebacks911 provides webinars as its training option. Webinars can support live, guided learning sessions where teams review product features, ask questions, and follow along with demonstrations or presentations. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Chargebacks911 offer? Chargebacks911 provides chat support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 316 Debt Collection reviews Capterra reviewers highlight these as the top priorities when evaluating financial fraud detection software: - **Transaction Monitoring** (**86%** of reviewers rated this feature as critical) - **Electronic Payments** (**70%**) - **API** (**64%**) Chargebacks911 supports **Transaction Monitoring** and **API**, giving teams visibility into suspicious activity and the ability to connect fraud workflows with other business systems. However, it does not offer **Electronic Payments**. Instead, it provides **Payment Fraud Prevention** (**73%**), which addresses a closely related buyer priority. Together, these features help businesses detect risky transactions faster, connect fraud tools with existing platforms, and reduce payment-related losses. Transaction Monitoring 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities Payment Fraud Prevention 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Case Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Custom Fraud Rules 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Rules that can be customized/created based on business requirements for fraud prevention Data Discovery 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Discover and connect variety of data sources to the application for analysis Financial Transaction Approval 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Approve legitimate financial transactions after reviewing for fraud or other risks Chargebacks911 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Visualization: Graphical representation of data - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dispute Management: Investigate and resolve disputes/issues using workflow, audit trails, and other system tools - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For Banking: Intended to be used by banks - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Reporting: Active reporting of data and metrics - Refund Management: Oversee the process of issuing refunds - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Analysis: Analyze potential risks across the organization - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 3.5 (4) Basic $200.00 Per Feature, Value for money 3.5 (4) 3.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 3.5 Based on 4 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AM Austin M. Owner E-Learning ### "DO NOT USE THIS COMPANY" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 16, 2024 Pros Nothing. Avoid this company at all costs. Cons This company is not a good company. They will overcharge and not give you a refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Roi W. Product Manager Internet ### "Chargebacks911<>MyHeritage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 29, 2019 Chargeback911 helps us to prevent CBs on a daily basis, their overall service is super professional and I really like the way they manage our account. Pros The graph section is very useful and helps us to easily draw conclusions. Cons The VMPI section is not available yet, but our account manager at CB911 sends us a weekly VMPI report until the new VMPI area will be ready. Reasons for choosing Chargebacks911 CB911 was chosen because of their partnership with our PSP - Bluesnap Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Katie R. Director of Risk Management Consumer Goods ### "Gave me my Time back" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2019 Pros One of my favorite things about using Chargbacks911 is known that my disputes are being done properly and timely. Both Chargeback disputing and management is a timely task. To be able to have this done automatcially is great. I am now able to focus on other areas to produce more timely results. Cons I can't say that there is anything I don't like. It's easy to use and always current. Any changes that I would make would be personal/ custom changes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT marji T. Revenue Services Manager Retail ### "Was skeptical at first" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 The fact we are not handling the chargebacks and it is with a professional team makes it easier. we have been confident in their abilities. The reports that are sent out let me keep an eye on things even when I don't have time to log into the system. It takes the hard work off our side. Pros I like the ease and functionality of it. Our support team is always quick to respond and help out. It is simple to navigate and locate things. Cons It would be helpful if we had more access to know if we won or lost a case or some of the more details without having to ask our representative. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.