---
title: "IMS PREMIUM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about IMS PREMIUM Software - reviews, pricing plans, popular comparisons to other Document Management products and more."
source_url: "https://www.capterra.com/p/183060/IMS-PREMIUM/"
page_type: "product"
language: "en"
---

# 

 IMS PREMIUM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

IMS PREMIUM

## What is IMS PREMIUM?

Optimize your company's efficiency with this configurable integrated management system. Includes GRC, quality management, risk management, document management, and workflow management modules.

## What is IMS PREMIUM used for?

[Risk Management](https://www.capterra.com/risk-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CHF0.01

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## IMS PREMIUM Overview

Updated September 2026

AI summary

IMS PREMIUM offers small businesses a document management solution that spans document capture, storage, classification, and collaboration, with features such as access controls, version control, electronic signatures, and workflow management. The platform supports compliance tracking and integrates with third-party systems, while optional capabilities like API access, mobile support, and approval process controls enhance flexibility across cloud, desktop, and mobile deployments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IMS PREMIUM

0.0

VS.

[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

CHF0.01

Per Feature

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.1 (2,688)

Value For Money

0.0 (0)

Value For Money

4.2 (1,975)

Customer Service

0.0 (0)

Customer Service

4.5 (2,129)

## IMS PREMIUM alternatives

Highest Rated

[4.9 (71)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Wrike](https://www.capterra.com/p/76113/Wrike/)

[4.4 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/76113/Wrike/)

[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

[4.5 (178)](https://www.capterra.com/p/155354/Ideagen-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

[SoftExpert Suite](https://www.capterra.com/p/91596/SoftExpert-BPM/)

[4.6 (84)](https://www.capterra.com/p/91596/SoftExpert-BPM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/91596/SoftExpert-BPM/)

## FAQs about IMS PREMIUM

Overview

### What company size and specific industries is IMS PREMIUM built for?

IMS PREMIUM is designed for organizations in health care, railways, automotive, industry, trade and service, medical technology, public institutions, and pharma, chemistry, and laboratory sectors. The target audience appears to include companies and organizations of various sizes within these regulated and operationally complex fields.

Features and Usability

### What are the key features of IMS PREMIUM?

IMS PREMIUM offers workflow management, approval workflow, and business process automation for controlled process handling. It also includes document management, version control, electronic signature, audit management, and compliance tracking, plus risk management, CAPA, incident management, and customizable dashboards for reporting and status tracking.

Getting Started and Support

### What training and onboarding options does IMS PREMIUM offer?

IMS PREMIUM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does IMS PREMIUM offer?

IMS PREMIUM offers 24/7 live rep support and chat. These channels give users direct access to help when issues come up, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 32,025 Document Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing document management software:

-   **Secure Data Storage** (**56%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**49%**)

IMS PREMIUM includes **Document Storage** and **File Sharing**, giving teams a central place to keep files organized and distribute documents more efficiently across users. However, it does not offer **Secure Data Storage**. Instead, it provides **Mobile Access** (**50%**) and **Electronic Signature** (**46%**), which let users work with documents from different locations and complete approvals faster. Together, these features help businesses keep documents accessible, improve collaboration, and move routine document tasks forward with less delay.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

IMS PREMIUM 66 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Change Management: Track and monitor efficient handling of all changes/transitions
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Dashboard: Alter the layout and content of dashboards
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Signature: Digitally sign online documents
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- File Conversion: Convert files to a different format
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Flows: Track products to determine when they are shipped, in transit, or delivered.
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Incident Management: Manage and track all disruptions and incidents
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- IT Risk Management: Manage risks related to IT systems
- Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
- Mobile Access: Access software remotely via mobile devices
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- Policy Management: Create, manage, and track policies and procedures within an organization
- Predictive Analytics: Predict future data based on historical data sets
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Task Management: Create, manage and track all task activities and progression
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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