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Built exclusively to serve K-12 school systems, One to One Plus helps school systems of all sizes across the United States simplify, integrate and streamline asset, 1:1, inventory, and work order management processes. Our extensive list of features includes: Asset Management, Asset Assignment, Student, Staff, and Location Profiles, Inventory Management, Help Desk Management, Invoicing plus much more.
Provider
Edutek Solutions
Located In
United States
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Documentation, Live Online, Webinars, Videos
Support
Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum
One to One Plus is designed to meet the specific needs of K-12 school systems. We serve school systems from as small as 250 students to some of the Top 100 largest school systems in the United States
Content Source: One to One Plus
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One to One Plus Reviews
Pros
We have saved so much time with 1-to-1. One console for managing our break/fix tasks is a life-saver.
This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member.
I like that the software is very user friendly and the company listens to the concerns of their users.
This is our second year using 1-to-1plus and we have been very pleased with both the quality of the product and the technical support that we have received from them.
Cons
Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices.
There were some reporting features that I felt were missing from the platform.
Missing additional printing features and some more validation.
All in one inventory and trouble ticket management system.
"Great product to manage Chromebooks Assets integrate Google Console, AD & Your Student Info System"
Overall: We find that using One to One Plus has allowed us to manage a school based 1 to 1 device program such as Chromebooks without all the headaches. We couldn't manage without it. The company is very responsive and listens to our requests. Bugs have been infrequent. We are able to minimize theft and other loss events through timely detection of missing devices. If you have a school based 1 to 1 device program you should evaluate / consider One to One plus!!
Pros: This product helps us manage our Chromebooks in a school 1 to 1 program. It keeps AD, Google Console and our student information system synced up (PowerSchool and others). It handles the daily operations, the beginning and end of school tasks, and complete lifecycle. While we bought it specifically for our Chromebook program it also helps us manage all our technology assets. The company adds new features regularly will add functionality upon request if it is relevant to the larger customer base.
Cons: The help ticket functionality built into the program is decent but if you already have a stand alone helpdesk ticket system you might find that the stand alone one is better. But if you don't have one... the included one is decent enough.
Vendor Response
"One to One Plus is Fantastic"
Overall: This is an all in one solution for tracking inventory. One to One Plus is another member of our tech team. I couldn't be happier with their knowledge and professionalism. I have never had a company take suggestions from those of us that use the product, and find solutions.
Pros: I have been using One to One plus software for nearly three years. I use it for our inventory and assigning assets to our end users. It is our ticketing system and it correlates everything back to the user and the asset. Having this product has simplified out inventory system greatly. I love the customized reports. I can find the data I am looking for in minutes.
Cons: Transferring programs is always a challenge, however, One to One Plus made it so easy. They were there every step of the way and continue to support our district with up to date training and respond to any questions within minutes.
Vendor Response
"Can be Complicated"
Overall: We use one to one plus to manage all of our district devices which is over 10,000. The system is fairly easy to use once you get familiar with it and you can look up many different kinds of information. I would recommend the software to others with the cautionary tale of ensuring people are trained on its use and are comfortable using it before just setting them free on it.
Pros: I like having most of our information for our devices in one place. I like being able to research assigned users, assigned assets, tasks for broken/malfunctioning iPads, and invoices. The ability to look up information by asset tag number, serial number, student name, or student number is also a very useful feature.
Cons: There have been glitches with this software, for instance we have had duplicate tasks get created within a minute of each other on multiple occasions which can lead to inaccuracies in records. We have also run into situations where the system just will not pull up the information we need even though we know it is available. We have also run into where one person changed the rights for another person and it threw the whole system out of order and we had to call one to one plus to get it fixed which was somewhat frustrating even though it was human error.
Vendor Response
"One to One Plus inventory management"
Overall: Keeping track of our assets has become much easier. We used to keep track in a spreadsheet. This is so much better, faster, more accurate. etc.
Pros: Web based software that is easy to use. We purchased a Honeywell scanner and Dymo LabelWriter 450. This makes it quick and easy to scan in inventory items, print out asset tags, and look up assets. It keeps track of which asset is assigned to which staff/student member. It tracks when devices go out for repair or if we do in house repairs.
Cons: There are some instances where I want the software to do something it isn't programmed to do. The upside is, we can contact the company and they can put it on a list of features to include in a future update.
Vendor Response
"One to One Plus- Review"
Overall: It has been a Pleasure working with the 1:1Plus team. They are very fast at responding to inquiries or requests.
Pros: Robust Help Desk and inventory solution. Easy to assign devices and do mass turn in. Electronically sign Agreements. Ability to create invoices. Able to print user and asset tags.
Cons: Some users report that ticket submittal flow is not as intuitive as previous solution.
Vendor Response