# Channelize.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Channelize.io Software - reviews, pricing plans, popular comparisons to other Live Streaming products and more. Source: https://www.capterra.com/p/183087/Channelize-io --- # Channelize.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Channelize.io ## What is Channelize.io? Channelize.io is a PaaS product that enables ecommerce brands to leverage the power of Live Shopping and Real-time Engagement to Boost Sales, Build Brand Image and Credibility. Top Features: - API, SDKs, and UI kits for integration in web and mobile applications. - Pre-built Integrations for eCommerce platforms like Shopify, Magento, WooCommerce, Prestashop - Offer features like In-show Product Promotion, Live Chat, Pinned Messages, Multistreaming, Custom RTMP Support, Sales Analytics etc. ## What is Channelize.io used for? [Live Streaming](https://www.capterra.com/live-streaming-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Video Management](https://www.capterra.com/video-management-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Channelize.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://channelize.io&name=Channelize.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Channelize.io 4.9 (22) VS. [4.3 (4)](https://www.capterra.com/p/167144/Tango/#reviews) Starting Price $49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (22) Ease Of Use 4.0 (4) Value For Money 5.0 (21) Value For Money 4.7 (3) Customer Service 5.0 (21) Customer Service 4.3 (4) ## Channelize.io alternatives Highest Rated [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Communication Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Branding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Two-Way Audio & Video 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa Channelize.io 18 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and analyze various metrics such as demographics, psychographics, behavior and other insights Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Add customized logos and colors to align with company branding Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Allow the audience to interact or engage with the content Ability to chat online in real time Access software remotely via mobile devices Supports various file formats Stream to multiple platforms simultaneously Analyze and gain insights into data in real-time Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.9 (22) 4.9 Based on 22 reviews ## Pricing Value for money 5.0 (21) Free Trial [View pricing plan details](https://www.capterra.com/p/183087/Channelize-io/pricing/) Free $0.00 It includes: - 20 Mins Duration/ Event - 4 Events/Month - Event Recording - Live Audience Chat - Unlimited Buyer Audience - Up to 50 Free Concurrent Audience Per Event Basic $49.00 Flat Rate,Per Month It includes: - 45 Mins Duration/ Event - 8 Events/Month - Event Recording - Live Audience Chat - Unlimited Buyer Audience - Up to 100 Free Concurrent Audience Per Event Standard $99.00 Flat Rate,Per Month It includes: - 12 Events/Month - 60 Mins Duration/ Event - Custom - Event Recording - FB - Live Audience Chat - Multistreaming - YT - Unlimited Buyer Audience - Up to 100 Free Concurrent Audience Per Event Value for money 5.0 (21) 5.0 Based on 21 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ SocialEngine](https://www.capterra.com/p/80406/SocialEngine/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (21) 5.0 Based on 21 reviews ## User reviews Overall rating 4.9 Based on 22 reviews Filter by rating 5(20) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Jesse H. Cei Telecommunications ### "Great service and affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 3, 2023 Pros Worked very well as advertised. I had my development team to the integration and it went very smoothly Cons All was good. No major negative comments Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2023 We appreciate your Feedback. Thanks! SK Sharon K. Founder Consumer Goods ### "Excellent Livestream Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2022 I love this, we have hosted very successful shows earning great cash each time we go live. it’s incredibly engaging and super rewarding to interact with your customers live, answering questions and queries live on air. Totally recommend using this!!! Pros Easy to use, set up and plugs into Shopify so I can easily sell my products on screen. Cons Using on my iPhone I find the comment difficult to read so I suggest using iPad or having another device for live messaging. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Anna H. Marketing Manager Cosmetics ### "10/10 recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2022 The channelize team is exceptional helpful, very fast in responding and can always solve occurring problems. The technology is very easy and functional. The design looks great and the tracking is very accurate. It fits seamlessly into our website and we received great customer feedback. Pros Very easy setup, nice and clean design, very user friendly and great analytics afterwards Cons It would be amazing if we could change the description and product titles after a live session Reasons for choosing Channelize.io best price-performance ratio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Bogdan T. Admin Newspapers ### "Awesome Plugin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2021 Pros Very small and intuitive software. Simple to use and the clients is very happy Cons Is not possible to mute sound of notifications. The sound is always on Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Randy M. CEO Broadcast Media ### "\[SENSITIVE CONTENT HIDDEN\] is on her game" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2021 \[SENSITIVE CONTENT HIDDEN\] is very nice, professional and is a GREAT asset to the company. Pros I like the chat window fits well in site Cons The monthly service charge is a bit high Reasons for choosing Channelize.io I know you guys work with socialapps and know the software. I'm glad I did love it so far and video chat is clear. Thank you \[SENSITIVE CONTENT HIDDEN\] Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Legion A. CEO Founder Computer Networking ### "Excellent Product and Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2020 Channelize.io is a fantastic product and the team give far superior functionality and service to any others I have seen. From sales to integration and implementation there is no better than Channelize.io Pros Channelize is the best by far solution for networking that I have ever seen! Cons There is nothing to not love about it. I have yet to have any issues or find anything not top quality. Switched from [CometChat](https://www.capterra.com/p/176671/CometChat/) Far easier implementation and service. Overall better quality and performance for the price and an excellent customer service team. Alternatives considered [Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/) [CometChat](https://www.capterra.com/p/176671/CometChat/) Reasons for choosing Channelize.io The quality of their demo and service was far superior at an excellent price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sachin K. Company Director E-Learning ### "Amazing software Amazing Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2020 Great experience with the whole channelize team in the implementation of this within my website and apps. Particularly grateful for the help and support by \[SENSITIVE CONTENT HIDDEN\] who has simply been amazing. Pros I love that the function of this is in real-time and competes with all the major messaging services with ease. Cons I hope in the future the broadcasting feature will be similar to telegram and available in-app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pradeep S. CEO E-Learning ### "Nice p2p chat solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 21, 2020 Excellent Pros Ease of use ,good ui and pricing. The pricing kept low enough to start with, in addition it has clean UI. Cons There is little changes we can do to the ui Switched from [TalkJS](https://www.capterra.com/p/166730/TalkJS/) UI Alternatives considered [TalkJS](https://www.capterra.com/p/166730/TalkJS/) Reasons for choosing Channelize.io UI and pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Richard B. Founder Human Resources ### "Great Product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2020 Fantastic experience and highly recommend! They are top notch and very responsive. They know their products well in addition to the ones they integrate with. Couldn't have been happier. Thanks again! Pros Product was seamless to integrate and provides chat, voice, and video calling. Cons Only con was my settings were too low initially but that was corrected within a day Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LN Lemari N. CEO Online Media ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2020 The experience has been very pleasant there hasn't been any time so I couldn't reach customer support. Any issues that we have encountered have been figures very quickly. The cost is very affordable. Pros The software was very easy to deploy. Their customer service is very responsive. Yeah personalized communication channels that really help you adjust to the software and support you through any issues. Cons I don't have any cons right now. Everything is been working as expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183087/Channelize-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)