---
title: "safedrop Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about safedrop Software - reviews, pricing plans, popular comparisons to other File Sharing products and more."
source_url: "https://www.capterra.com/p/183091/safedrop/"
page_type: "product"
language: "en"
---

# 

 safedrop Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

safedrop

## What is safedrop?

When compliance and audit trails matter. ISO 27001 certified, UK‑hosted, and trusted by councils, law firms and corporates that can't afford a data leak. Messages and files up to 500Gb End to End e2e Encryption and a zero knowledge platform - we cannot access your data, nor can we give anyone else access — not even if they ask nicely. You get data sovereignty (UK, EU, US+ 20 more), ISO-accredited hosting, and full compliance with GDPR, HIPAA, and NIS2. Recipients don’t need accounts. Uploads resume if interrupted. Roll out to 10 or 10,000 users instantly, only pay for active users. Banks, law firms, healthcare providers, and governments use safedrop to send critical data securely and smoothly, without the stress.

## What is safedrop used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£16

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for safedrop?[Manage this product listing](https://www.g2.com/products/safedrop/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### safedrop

5.0 (3)

VS.

[4.6 (100)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting Price

£16

Per User, Per Month

Starting Price

$3

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.6 (28,497)

Value For Money

5.0 (3)

Value For Money

4.4 (20,622)

Customer Service

5.0 (3)

Customer Service

4.4 (18,613)

## safedrop alternatives

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

[4.5 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

Starting price

$11.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143068/Dropbox-Business/)

## FAQs about safedrop

Overview

### What company size and specific industries is safedrop built for?

safedrop is designed for small firms through large global banks that need to share sensitive data and messages with compliance controls and audit trails. It suits financial services and other regulated organizations that require secure hosting in the UK, EU, or US and do not want recipients to need logins.

Features and Usability

### What are the key features of safedrop?

safedrop offers secure file transfer and file sharing, supported by encryption, SSL security, two-factor authentication, and single sign-on. It also includes access controls and role-based permissions, audit trail and audit management, automatic backup, document storage, messaging, alerts/notifications, and reporting & statistics for tracking activity.

Pricing

### How much does it cost and what fees or limitations are included?

safedrop offers a Free plan with 10 sends a month and up to 4 GB file size, plus a free trial. The Pro plan costs £8.33 per user/month for 50 sends, 20 GB files, and 50 GB encrypted Vault storage. Teams costs £156 per user/year, requires 3 users, and includes 2TB storage.

Integrations

### Which third-party tools and platforms does safedrop integrate with?

safedrop integrates with Microsoft Outlook and DragDrop for Outlook, covering email workflows for encrypted message sending. These integrations focus on Outlook-based use cases and provide the main third-party connection currently listed for the product.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does safedrop offer?

safedrop provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does safedrop offer?

safedrop provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so support quality cannot be assessed from user comments.

## Features

AI summary

Based on 19,120 File Sharing reviews

Capterra data shows that buyers of file sharing software rank the following features as their top priorities:

-   **File Transfer** (**53%** of reviewers rated this feature as critical)
-   **Document Storage** (**56%**)
-   **Secure Data Storage** (**59%**)

safedrop supports all three of the features reviewers value most: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities help businesses move files quickly, keep documents organized and accessible, and protect sensitive information, allowing teams to share content with more control and confidence.

File Transfer

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Access Controls/Permissions

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Notifications

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Drag & Drop

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Audit Trail

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

safedrop 29 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automatic Backup: Data is backed up automatically to prevent data loss
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Encryption: Convert data into a code for security
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

---

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Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/183091/safedrop/pricing/)

Free

£0.00

It includes:

-   secure messaging
-   secure vault

Pro

£16.00

Per User,Per Month

It includes:

-   secure vault
-   secure messaging
-   custom expiry dates

Teams

£96.00

Per User,Per Year

It includes:

-   secure vault
-   secure messaging
-   custom expiry dates
-   secure forms

Enterprise

£9 per month per active user

Per delivery

£0.50

Usage Based,Per Month

It includes:

-   secure messaging
-   secure forms

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Integrations

[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MM

Marlin M.

Social worker

Civic & Social Organization

### "Fantastic servise"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 1, 2025

I really enjoy just dropping in, viewing my files and knowing its secure and reliable. I know where everthing is.

Pros

Fantastic service that helps me to view court bundles with out delay and able to have good communication with professionals.

Cons

Nothing really, I can clearly see the files, view the pages and go to where I need to be. I cant think of anything to change.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2025

Hi Marlin, Thanks for taking the time to share your experience with safedrop. We're thrilled to hear it's helping you view court bundles quickly and keep communication flowing smoothly with other professionals. We designed safedrop to be fast, secure, and easy to use, especially in high-pressure roles like yours. It’s great to know that you can clearly see files, move through pages with ease, and feel confident everything’s in the right place. We also appreciate your feedback on what’s working well. If you ever run into a snag or spot something we could improve, don’t hesitate to reach out, we’re always listening. Thanks again for your support, The safedrop team

JW

Jane W.

Legal Secretary

Legal Services

### "Safedrop - the best way to send documents"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2025

I admit I was skeptical at first - how could something be so secure, quick and easy to use, low cost and have a member of staff getting back to you within a couple of minutes if you have an issue? On one occasion a Solicitor stated that he hadn't received a bundle. This was disproved in Court by producing all necessary e-mail correspondence received from Safedrop and the Court dismissed their claim and ordered costs against them.

Pros

Safedrop is super secure and if you have any issues it only takes a couple of minutes for a member of staff to get back to you.

Cons

Nothing as everything is so quick and easy. The only time I have had to raise a query is when a recipient states that they couldn't open the document. This was easily resolved with a quick call to Safedrop when it was determined that the recipient had been a little over eager and kept trying to insert codes which had been overwritten by their request to provide further codes!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 2, 2025

Hi Jane, Thanks for taking the time to share your experience and what a story! We're glad safedrop helped you prove delivery when it really counted. That’s exactly why we built it: to offer simple, rock-solid security that just works, even under pressure. It’s great to hear how quickly our team was able to support you. We know how rare that can be in tech, so we work hard to make sure help is always just a call away. And you're right, sometimes it's just a case of slowing things down when eager fingers race ahead! We're grateful for your continued trust and support over the years. If you ever need anything, we’ll be here, quick as ever. Cheers, The safedrop team

AM

Alicia M.

Accountant

Accounting

### "Highly recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2021

I had a great experience with safedrop. From onboarding to supported setup. They even customised the welcome page and logo for me according to my instructions.

Pros

The product is easy to use and it has a nice look and feel to it.

Cons

Nothing, but it would be good to have a little more read on the details shown on the documents sent audit list.

Alternatives considered

[Egress Protect](https://www.capterra.com/p/162378/Egress-Switch/)

Reasons for choosing safedrop

Egress feels old and I find it restrictive. Their IT support is worse too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 2, 2025

Hi Alicia, Thank you for the fantastic review, and for recommending safedrop. We’re so pleased to hear it’s been easy to use and that the look and feel match your expectations. It’s great to know our support team hit the mark during your onboarding and setup, and we’re glad the custom welcome page and logo added that personal touch. We’ll also pass along your note about the document audit list, that kind of detail helps us keep improving. Thanks again for choosing safedrop over the alternatives. If there’s ever anything you need, we’re just a message away. Cheers, The safedrop team

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