# ThankView Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ThankView Software - reviews, pricing plans, popular comparisons to other Fundraising products and more. Source: https://www.capterra.com/p/183093/FieldPulse --- # ThankView Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ThankView ## What is ThankView? ThankView is focused on building lasting relationships through personalized video on behalf of those who make the world a better place. We're used by 1,000+ universities, nonprofits and health centers that seek to increase their engagement, learn more about their recipients through in-depth metrics and increase the overall financial impact of their outreach efforts. Whether you want to create sincere solicitations, spice up event invites or more individually thank donors, the ThankView platform can help. ## What is ThankView used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Video Making](https://www.capterra.com/video-making-software/) Top alternative Featured Overall rating Based on 213 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $3000 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ThankView?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.evertrue.com&name=ThankView) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThankView 4.9 (213) VS. [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting Price $3000 Flat Rate, Per Year Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (213) Ease Of Use 4.1 (618) Value For Money 4.7 (178) Value For Money 4.3 (416) Customer Service 4.9 (191) Customer Service 4.3 (552) ## ThankView alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183093/ThankView/alternatives/) ## FAQs about ThankView Overview ### What problems does ThankView solve? ThankView solves impersonal donor and alumni outreach, low email engagement, and slow manual stewardship by letting teams send branded, personalized video messages at scale with response tracking. Advancement, alumni relations, admissions, and nonprofit fundraising teams use it to replace missed calls, generic emails, and hard-to-show impact with faster, more human communication. Answer based on 173 reviews Overview ### Which roles and teams benefit most from ThankView? ThankView is most used by fundraising, donor relations, and advancement teams that need personalized video outreach for stewardship, annual giving, and donor retention. Admissions and enrollment staff use it to engage prospective students, while marketing leaders and executives support campaigns, strengthen relationships, and add a more human touch to institutional communications. Answer based on 213 reviews Overview ### What company size and industries is ThankView built for? ThankView is built primarily for small organizations and higher education, with 48% of reviewers from small businesses and 44% from Higher Education. It serves universities, colleges, K-12 schools, non-profits, health centers, and foundations, with additional use among Non-Profit Organization Management at 20% and Education Management at 14%. Answer based on 213 reviews Features and Usability ### What are the key features of ThankView? ThankView includes core recording and video creation tools for personalized video messaging, plus email campaigns with branded landing pages and customizable calls to action. Reviewers also highlight donor engagement features, video request workflows, constituent communication by email or text, and campaign analytics that track opens, clicks, and watch rates. Answer based on 104 reviews Pricing ### How much does it cost and what fees or limitations are included? ThankView starts at $3,000/year for the Starter plan and $6,000/year for Pro, with 1,000 contacts included in each and a free trial available. Reviewers say it can feel pricey for small or mid-size organizations, especially when contact limits, extra features, or added customization trigger higher costs. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does ThankView integrate with? ThankView integrates with Blackbaud Raiser's Edge NXT, Blackbaud CRM, Salesforce Sales Cloud, EverTrue, GiveCampus, and Givebutter. Official integrations also include Salesforce.org Nonprofit Cloud, Community Funded, and Zapier. These connections center on donor management, fundraising, and nonprofit workflow tools used to track outreach and giving activity. Answer based on 28 reviews Getting Started and Support ### How easy is it to onboard and train a team on ThankView? ThankView is generally easy to onboard, with many teams learning the basics in a day and nontechnical users getting campaigns out quickly. Training is available through live online sessions, webinars, documentation, and videos. Admins or teams setting up pages, integrations, or broader adoption may need more time and guidance. Answer based on 28 reviews Getting Started and Support ### What customer support options does ThankView offer, and how do users rate the experience? ThankView offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users generally describe support as friendly, responsive, and helpful with troubleshooting, onboarding, and feature questions. Some mention occasional slower response times, unresolved integration issues, and email delivery concerns related to spam filters. Answer based on 44 reviews Ease of use ### Is ThankView easy to use for video outreach? ThankView makes video outreach easy to learn and run, even for nontechnical staff and occasional users. Development teams, alumni offices, and sales teams like the intuitive setup, templates, and simple recording flow, though some users mention a small learning curve for advanced features and spreadsheet formatting during imports. Answer based on 58 reviews ## Who uses ThankView? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 100 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 100 reviews Marketing 18% Marketing 18% Administrative 15% Education & Learning 10% Strategy & Operations 10% Others 48% Top industries Based on 100 reviews Higher Education 44% Non-Profit Organization Management 23% Fund-Raising 18% Education Management 13% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.5 (69) 57.97% of 69 reviewers that rated this feature as important or highly important It gives you tools to track donor engagement, personalize communications, and manage recipient lists. Some reviewers find it easy to monitor donor interactions and stewardship, though many mention they rely on external donor databases for comprehensive donor management. Campaign Management 4.6 (55) 76.36% of 55 reviewers that rated this feature as important or highly important With this capability, you can seamlessly organize, track, and manage campaigns from creation to archiving. Reviewers indicate the interface is intuitive, campaign organization is clear, and metrics are easily accessible, helping you monitor engagement and duplicate or archive campaigns efficiently. Customizable Branding 4.8 (54) 75.93% of 54 reviewers that rated this feature as important or highly important ThankView offers you extensive control over branding, letting you easily customize emails, landing pages, and videos to reflect your organization. Reviewers appreciate how this capability boosts recognition, trust, and professionalism, making communications feel personal and aligned with brand standards. For Nonprofits 4.9 (46) 73.91% of 46 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Communication Management 4.7 (40) 65.00% of 40 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Reporting/Analytics 4.6 (35) 65.71% of 35 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data ThankView 70 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Ability to insert animations/transitions Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics With this capability, you can seamlessly organize, track, and manage campaigns from creation to archiving. Reviewers indicate the interface is intuitive, campaign organization is clear, and metrics are easily accessible, helping you monitor engagement and duplicate or archive campaigns efficiently. Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving ThankView offers you extensive control over branding, letting you easily customize emails, landing pages, and videos to reflect your organization. Reviewers appreciate how this capability boosts recognition, trust, and professionalism, making communications feel personal and aligned with brand standards. Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Search 3rd party databases to identify potential donors It gives you tools to track donor engagement, personalize communications, and manage recipient lists. Some reviewers find it easy to monitor donor interactions and stewardship, though many mention they rely on external donor databases for comprehensive donor management. Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product Plan an event's time and location Software specialized for non-profit organizations Store and manage images Software designed for kindergarten through 12th grade schools Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Collection of images, videos and other digital content that can be used Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Outlet for members and visitors to submit donations electronically A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Allows users to secure content and data for any use. Reporting on how each user, task or process has advanced since its initiation Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Record live video calls to play later Manage and track recurring gifts Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Sample files or documents that could be customized as needed or used as is Edit text as needed Create text to match video content Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Transcoding an analog video to a digital file for storage Create original videos from scratch Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Store and manage online video content Allows users to view videos without downloading media files Supports various video file formats Track and analyze information regarding website visitors Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (213) 4.7 Based on 213 reviews ## Pricing Value for money 4.7 (178) Free Trial [View pricing plan details](https://www.capterra.com/p/183093/ThankView/pricing/) Starter $3,000 Flat Rate,Per Year It includes: - Automation Tools - Branded Landing Pages - Campaign Metrics - Direct & Zapier Integrations - Email & Live Chat Support - Unlimited Team Members - Video Editing & Asset Library Pro $6,000 Flat Rate,Per Year It includes: - Automation Tools - Branded Landing Pages - Campaign Metrics - Custom Email Address - Customizable Branding - Custom Merge Fields - Direct & Zapier Integrations - Email & Live Chat Support - Expanded Support & Intro Call - Send as Text W/ Custom # - Tracking Pixels - Unlimited Team Members - Video Editing & Asset Library - Video Folders &Tags - Video Requests & Replies Value for money 4.7 (178) 4.7 Based on 178 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Givebutter](https://www.capterra.com/p/172048/Givebutter/)[ Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[ EverTrue](https://www.capterra.com/p/132626/EverTrue/)[ Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (191) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (191) 4.9 Based on 191 reviews ## User reviews Overall rating 4.9 Based on 213 reviews Filter by rating 5(198) 4(14) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JO Jayne O. Digital communications technology specialist Higher Education ### "Thank you ThankView" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2025 very good and we will continue to support this platform Pros The response we get from recipients via open rates! Cons The page in the templates are a bit confusing. Some it is written in ThankView developers speak rather than in end user speak. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nathalie S. Fundraising Specialist Fund-Raising ### "Use ThankView to save time!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 15, 2024 Pros ThankView makes it easy to connect with donors for every single donation! Cons None. I really like ThankView. It makes my job easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Christopher L. Annual Giving Officer Higher Education ### "Advancement Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2024 ThankView has made my job much easier and allows me to provide the meaningful outreach that I need to raise funds for my institution. Great way to thank our donors for their generosity through videos from players, students, coaches, and faculty. Pros ThankView provides a very easy tool to be able to upload or create personalized videos and media outreach to alumni and donors. This is great for fundraising solicitation as well as event notification and general outreach. Cons Some of the integrations can be tricky to use, or an error may occur but if you contact support or the admin they are extremely helpful and timely at resolving any issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OP Olivia P. Digital Marketing Specialist Education Management ### "Thoughtful engagment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2023 Great! Our audience loves it and it's very easy to use. Pros It's a thoughtful way to connect with donors without having the standard email sent out. Donors love to receive videos of students that were impacted by their support and their success. Cons Not much! If I have issues, their customer support team is on it,. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tami C. Marketing Team Non-Profit Organization Management ### "This is the good stuff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2023 So far so good! We have used it quite a few times in the few months we have had it. Pros I like the ease of use. Very easy to figure out functionality, add contacts, create videos, etc. Cons It is really expensive for a small non-profit. Definitely have to make lots of use of it to make up for the cost. Reasons for choosing ThankView Multiple functions within one software was important to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nick M. Senior Director of Advancement Operations Higher Education ### "ThankView is a really great product for our College" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2023 Pros Our students and coaches love making videos to show their impact of donations made to their programs. We have great open rates and get exceptional feedback from our donors! Cons Honestly, not much. It is easy to use and we get great feedback from our donors. The worst thing is the increasing costs of all of technology platforms and ThankView is also in that boat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Virginia B. Assistant Director Fund-Raising ### "ThankView: Just What I Needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2023 Pros I love how easy it is to use and that it is quick to deploy. Our donors enjoy receiving ThankViews for stewardship. Everyone in our office was able to learn the program quickly! The support for ThankView is excellent too. It makes connecting to uninvolved alumni so much easier and puts the human aspect back into supporting a tangible experience like education. Cons I wish that the email testing feature was a little better. The content you type and what you see in preview on the message page are out of sync. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Celena R. Donor Engagement Manager Non-Profit Organization Management ### "ThankView is great for non-profit fundraising and donor engagement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2023 I have been using ThankView for donor stewardship and recognition. It has been so easy to learn and use. I use this tool weekly as a way to thank new donors and at other times to keep donors informed about what we are doing. Pros Ease of Use Options for design Reporting and Tools are very easy and helpful Cons Nothing - I have found that ThankView is very easy to use and the support is great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jaime B. Director of Enrollment Marketing Higher Education ### "The easiest platform to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 A mobile-friendly, quick, platform I can use to push out dynamic, customizable messages to a variety of audiences. It's also so easy to retarget those who haven't opened the email. I love it! Pros How simple the platform is at large. So many systems and products are outdated or still work like dinosaurs. ThankView beats them all. Their retargeting and metrics are very helpful and easy to use. Cons I'd like more custom fields. I really don't have very many grievances. I wish I didn't have to email someone to delete my contacts when I'm done using them, but I understand why it's like that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kanisha F. Assistant Director of Annual Giving Higher Education ### "Features are amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2023 Pros I love to see the features before and after emails are sent. I enjoy learning about individual campaigns and all campaigns. Thankview allows you to see everything about the contacts you sent an email to and it's great data. Cons All videos are saved in Thankview once someone records it and that creates a large library. Also, it can be hard to search the library because videos aren't saved with a specific title. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183093/ThankView/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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