# Page 2 | EDGE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is EDGE the right Clinical Trial Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183126/EDGE/reviews --- EDGE 4.9 (35) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of EDGE ## Showing most helpful reviews Showing 26-35 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MJ Mia J. Information & Finance Officer Hospital & Health Care Used the software for: 2+ years ### "EDGE" June 11, 2020 5.0 The EDGE system is highly reliable and the EDGE knowledge team are very supportive and open to feedback on ways to improve the system. Working with them we have already provided enhancements to the basic system and we look forward to further collaborative working in the future. Pros EDGE is a simple, intuitive web based system that is easy for all level of operators to use. The beauty of EDGE is the ability to customise it into a bespoke system to meet our own individual business needs. By working within the system we are able to understand our business and capacity and allow us to work smarter and more efficiently across our whole organisation. Cons Further expansion on the standard reporting fields within finance and the calendars would provide enhanced reporting abilities but I know this is currently under development. Review Source Response from CIRU, University of Southampton June 19, 2020 Hi Mia, thank you for leaving us a review with such positive comments and excellent ratings. RH Richard H. Research Nurse Research Used the software for: 1-2 years ### "Experiences of using EDGE with Primary Care research delivery." August 15, 2019 5.0 I work within Primary Care and the ability to have a patient management system accessible wherever you are as a front-line healthcare professional delivering research is extremely useful; improving productivity, efficiency and above all patient's research experiences. Pros Ease of use, Ability to create attributes to allow capture and reporting of research information, Web based platform - allowing access in any setting, Ability to upload documentation for quick and easy access to resources/documentation for research, Enables management of study processes remotely. Cons Developed a patient management system within EDGE to record patient's research journeys - a little disjointed in that you have to navigate through various processes to run reports, edit details, etc. Also, to be able to update information and edit attributes directly via reports would be a huge advantage. Review Source Response from CIRU, University of Southampton June 1, 2020 Hi Richard, thanks for leaving us a review and for highlighting the benefits and pros of the system. Thanks for leaving some useful feedback on ways we could improve the programme especially from a clinical view. SS Sean S. Senior Research Facilitator Research Used the software for: 2+ years ### ""Cutting EDGE stuff"" November 11, 2019 5.0 My overall experience with EDGE has been unequivocally positive. I manage ~2,500 sites on the system and use it for recording all governance and financial information as needed. The system allows me to keep and access information that I couldn't previously and ensures that standardization across all staff is possible. The EDGE team are extremely helpful, responsive and more than willing to collaborate and find solutions to problems if they arise. The EDGE community is a very innovative group and EDGE facilitates discussion and learning from experts worldwide. Pros EDGE is extremely flexible and has the ability for users to store an untold amount of data. Cons The software is primarily designed for research nurses/ staff at a single centre. The management of large amounts of sites can be difficult and time consuming. Review Source Response from CIRU, University of Southampton June 1, 2020 Hi Sean, thanks for your positive review and also useful feedback regarding the use at primary care which is something we can learn and improve on. TH Tracey H. Information Analyst & EDGE Champion Hospital & Health Care Used the software for: 2+ years ### "Ease of Use" August 14, 2019 5.0 It has been an amazing experience being in it from the beginning nearly, seeing it grow and flourish. Having the chance to input your own requests for change and see these implemented. A fantastic produce that hopefully will just improve with age. Pros This software is intuitive. It captures everything you need for research purposes and more, by making the use of attributes and entities, all of which are reportable. Cons Quirky bits on EDGE such as having to ensure you have all the right boxes ticked on each page of the projects list under your user name, to ensure you have the right access to the right studies. As an administrator/EDGE Champion it would be better for us all to have one access to all studies at Management level. Review Source Response from CIRU, University of Southampton June 1, 2020 Thanks Tracey for leaving such a positive review and great feedback. We will take your comments on board for improving the programme further. SJ Shane J. NICRN Portfolio Manager Research Used the software for: 2+ years ### "Living life on the EDGE since 2012" September 2, 2019 5.0 Pros EDGE has revolutionised the way we manage a diverse regional portfolio of high quality research and clinical trials within Northern Ireland. We love the way different parts of R&D infrastructure can collaborate around the same single project record. We love ths systems flexibility to allow the mapping of your organisation's processes into system workflows which allows robust monitoring of the delivery of our portfolio. Cons The patient attribute reporting is not quite as developed as the project attribute reporting module. Review Source Response from CIRU, University of Southampton June 1, 2020 Hi Shane, Thank you for leaving us such a positive review. We will take your comments on board for improving the programme further in regards to the patient attribute report. Thank you. RD Ronda D. Business Partner Hospital & Health Care Used the software for: 2+ years ### "EDGE Clinical Trial Management Software" August 17, 2020 5.0 Excellent people to work with. Any type of concern is remedied quickly and easily. Once you learn the format of the system, you can easily customize and use to your required capabilities. Pros Easily customized without a development team. Can capture and report on desired metrics with ease. Cons Would love to have a webform capability. Reason for choosing EDGE Cost and flexibility were the 2 main considerations. It is nice that you do not need a development team every time you want to make a smaller change. Review Source Response from CIRU, University of Southampton August 25, 2020 Hi Ronda, thanks for leaving us a review. You are also an excellent team to work with. Great comments and feedback. Many thanks. SB Sarah B. Research Operations Manager Research Used the software for: 1-2 years ### "EDGE in New Zealand" May 24, 2020 5.0 Using EDGE allows us to streamline our processes more easily, it is making us more standardised, transparent and unified. Having our information in EDGE is saving us time all around, from allowing anyone in our team to cover the work of others as necessary to improved and quicker reporting. Pros The best feature of EDGE for us is its flexibility to capture all the data we need and produce reports. We are particularly excited about how we can produce these reports in Power BI, an area we are currently exploring more fully. Also very worthy of mention is how the EDGE team have been incredibly supportive and accommodating with getting EDGE set up for us in New Zealand, they made the whole process very easy - we are very appreciative. Cons Our organisation would prefer to have single sign on capability, or at least 2 factor authentication - these are areas I believe the EDGE team are working on, which is great. Review Source Response from CIRU, University of Southampton June 3, 2020 Hi Sarah, thank you so much for taking the time to write us a review. We are also excited for you to start using EDGE fully and making the most out of the system. Great to hear the benefits it brings to you and your organisation. Thank you for your kind words! RC Rikki C. Research Governance Lead Hospital & Health Care Used the software for: 2+ years ### "Edge" May 26, 2020 4.0 Pros The software is extremely well tailored to our research landscape and very customisable. The team are extremely helpful when you have any queries and brilliant at sharing knowledge Cons The calendar functionality is very basic which makes tracking things difficult. No search functionality on the documents sections make finding things difficult. Review Source Response from CIRU, University of Southampton June 3, 2020 Hi Rikki, thanks for leaving us a review. Lovely to hear the pros of the system for your organisation. We will look at the cons for improving EDGE for a future release/version. Thanks for your feedback. WP William P. Assistant Research Associate Research Used the software for: 2+ years ### "The Facebook of Research" August 13, 2019 5.0 I have been using EDGE™ for over four years and I love it. Very user friendly, it is allowing us (CRN SWP) capture real-time data giving better oversight of recruitment within the Primary Care setting and geographical areas. Pros • Modern • Easily to navigate • Allowing all research needs to be held in one place. • Reporting function (with date fields) • Finance tools • Custom attributes Cons I can't find any Cons comparing EDGE™ to other NHS systems. Reason for choosing EDGE Was not my decision. Review Source Response from CIRU, University of Southampton June 1, 2020 Thank you Will for leaving such a positive review and for finding no cons with our programme :) JW Joanne W. Lead Research radiographer Hospital & Health Care Used the software for: 2+ years ### "Use of EDGE for support services authorisation" August 19, 2019 5.0 Removes the need for many emails with attachments of files for review as files all on EDGE. Set up our attribute to our needs, useful information, used friendly. Pros Tailored to individual needs, information all in once place, easy to access Cons nothing to think of as we have grown in it's use and tailored it to our requirements Review Source Response from CIRU, University of Southampton June 1, 2020 Hi Joanne, thanks for leaving us this positive review :) Talk to a Capterra advisor for free and get results within 15 minutes.