--- title: "CommunityRoot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CommunityRoot Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/183174/CommunityRoot/" page_type: "product" language: "en" --- # CommunityRoot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CommunityRoot ## What is CommunityRoot? Cloud-based childcare management solution that offers online registration, scheduling, payments, and parent engagement. ## What is CommunityRoot used for? [Daycare](https://www.capterra.com/child-care-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CommunityRoot?[Manage this product listing](https://www.g2.com/products/communityroot/claim_requests/new?auto=true) ## CommunityRoot Overview Updated September 2026 AI summary CommunityRoot offers small businesses in the daycare sector tools for managing registration and processing payments through a cloud-based platform. With web and mobile access, organizations can handle enrollment and financial transactions from various devices. Its focus on core administrative functions aims to simplify operational workflows for teams seeking accessible, online daycare management solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CommunityRoot 3.0 (2) VS. [4.6 (2,809)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.4 (2,808) Value For Money 3.0 (2) Value For Money 4.5 (2,391) Customer Service 3.0 (2) Customer Service 4.6 (2,630) ## CommunityRoot alternatives Highest Rated [4.7 (264)](https://www.capterra.com/p/155536/Famly/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (319)](https://www.capterra.com/p/163567/Sawyer/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (127)](https://www.capterra.com/p/141309/Jumbula/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about CommunityRoot Overview ### What company size and specific industries is CommunityRoot built for? CommunityRoot is designed for small to mid-sized organizations running after school programs, daycare centers, preschools, camps, and community education services. It fits providers in the childcare, early education, youth program, and community learning sectors that need software to manage these types of programs. Features and Usability ### What are the key features of CommunityRoot? CommunityRoot offers mobile access, payment processing, and registration management as its core features. Mobile access supports use on mobile devices, payment processing handles transaction collection, and registration management organizes sign-ups and participant records for community programs and events. Getting Started and Support ### What training and onboarding options does CommunityRoot offer? CommunityRoot provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions offer guided remote setup, webinars provide scheduled group learning, and documentation gives written reference material for self-paced review. ## Features AI summary Based on 3,334 Nonprofit CRM reviews Capterra reviewers point to the following as the daycare features buyers care about most: - **Parent Portal** (**50%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Communications Management** (**46%**) CommunityRoot includes other functionality that reviewers also rate as important, particularly **Payment Processing** (**58%**). This feature helps daycare providers manage tuition and fee collection more efficiently, reduce manual billing work, and keep payment records organized, giving teams a simpler way to handle day-to-day financial tasks. Get Advice We can help you find the software with the features you need. Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) ### Starting price Free trial available Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent EW Erin W. CEO Education Management ### "CommunityRoot is an amazing app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2023 Great experience overall - hence why we've been a customer for 5 years now. Great customer service and definitely the most complete product for our daycare needs. Pros CommunityRoot is so helpful with actually running (registering, billing, etc..) the programs we run. Sometimes we have monthly or annual programs that parents subscribe to, but we also have one-off programs we want to let parents register for. This was the only program that had the ability to handle both - whether the payment plan was subscriptions, daily/one-off tuition fees or having things like one-time discounts and registration fees. Also, the customer success manager, \[sensitive content hidden\] who works with us is super helpful and knowledgeable on the product. She's always responsive. Cons I think they're going in this direction, but I wish they had more photo sharing capability so that we can share pictures with parents via mobile app. We're currently using tadpoles for that piece, but as soon as CommunityRoot adds that (assuming they do), we'll probably drop tadpoles. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Procare was too much of a square peg in a round hole. It couldn't accomodate the programs we were running for our parents from a registration and billing perspective. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reasons for choosing CommunityRoot Same reason we left procare - brightwheel was a cool product but still couldn't handle the various types of programs we run (summer programs, special events days, classes with 2-5 day a week kids with capacity limits) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Crystal C. CEO Education Management ### "Terrible Product Even Worse Customer Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 21, 2019 The list of things I dislike about this company/software could go on forever. False statements made while when inquiring about the software to get me to purchase, kicking people out of the system when payment is supposed to process, recurring billing not working, lack of customer support (24 hour support is promised, don't believe it), days would go by without receiving a response for support I had to contact their Facebook, the number that was listed on the website no longer worked, and more. Most of my issues were payment processing which is the main reason I require registration software. Towards the end the issues became customer service issues it would be practically impossible to get a hold of anyone in the company. The CEO of all people was my main contact and he did not care to address the issues I faced with the system or customer support. Overall this software has made my job more difficult and I have had to use our in-house square reader. The people in the company do not care at all to fix the issues or attempt to, they do not even bother responding. I do not recommend. Pros Price is not based on amount of users. Cons Customer service and payment processing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2019 Hi Crystal, We'd like to apologize for your negative experience with our product. This is far from our standard of support and product. Furthermore, I apologize for your experience with our interim CEO, as he is no longer with the company. We'd like to learn more about your specific situation and make things right. If you wouldn't mind contacting our founder at kevin@communityroot.com at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.