# Comlite Systems Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Comlite Systems the right Medical Practice Management solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183178/Comlite-LAN4000/reviews --- Comlite Systems 4.6 (55) [View alternatives](https://www.capterra.com/p/183178/Comlite-LAN4000/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Comlite Systems Ease of use 4.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SZ Sandi Z. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great way to communicate within the office without being personally interrupted " February 15, 2019 5.0 Pros Comlite lets us see and hear the activity of patients throughout the office; it benefits the entire dental team. You can keep it on you computer screen at all times; you can also enlarge it and move it around. The chimes and lights allows us to know when a patient has arrived or when they are moved from one place to another. Let's the Dr. know without interrupting him when and where he is needed. The ability to text without leaving your seat is priceless; the auto messages save time. As an office manager when I need to talk to any of the clinical staff, it is helpful to look at the Comlite from my desk and know if they are available or not. Lets you work smarter not harder. Cons The only con is it interrupts our typing while putting data anywhere in our dental sofeware. When you are typing, you look up and realize you have been typing but nothing is appearing because of the comlite interruption. A small price to pay for the good it does. Review Source CR Caroline R. Office Director/ CDA Health, Wellness and Fitness Used the software for: 2+ years ### "Comlite is great" February 19, 2019 5.0 This is a very effective in-office communication program. We can alert each individual provider when their patient arrives and when they are seated. The hygienists are able to easily let the doctors know that they are ready for exam and it stays on the operatory monitors until it is cleared by the examining doctor. This helps each doctor know if the other has completed the exam. We use headsets but still find Comlite to be a very useful tool in our practice! Pros Comlite is very easy to use. This program is a huge asset for our entire team to know who needs to be where and when! We have been using it for many years and have had very few issues. Any time we have had an issue, they are quick to resolve it by speaking directly to us. Cons There is really nothing negative to say about the program. The simple, yet effective settings help to make it personalized just for you. Getting everyone efficiently using the program was the bigger challenge I guess. Now everyone uses it and it is great! Review Source KT Kristy T. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "Way Overpriced " February 19, 2019 2.0 Overall I was very disappointed in this system. Pros I liked the idea of easy in office communication. Cons It was nothing but trouble from day one. Review Source DC Dawn C. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Liking the Comlite System" February 26, 2019 5.0 Pros We previously had the old Comlite system and it stopped functioning. I wanted something that would be compatible with the computer and not have to install extra wiring. Everyone in the office has their own call light and ring tone. I also like the texting feature to communicate with another employee several rooms away. Cons You have to turn the system on at the administrative computer or the ring tone can't be heard everywhere or there is a few seconds lag time in the sound and lights. Review Source Response from Comlite Systems February 27, 2019 Dawn, Thank you for your nice review. FYI - The Comlite Administrative Station is the Comlite Server and must be open for all stations to communicate. If you have any other questions please call. WB William B. Dentist Hospital & Health Care Used the software for: 2+ years ### "Long time consumer" February 22, 2019 5.0 Effective communication without having to shout. Makes the schedule run smoothly when people actually respond to their page. Not your issue. I have been a Comlite customer for decades---long before it was computer software. Had the wall mounted units for many years. That is what made me choose this computer software Pros Ease of use. integrates well with current dental software. Cons Wish there were more updates. Was told my annual licensing fee would include updates. Have only seen two in 7 years. Would like to pay less per year on years that there are no updates--which is most years. Also, customer rep. could be less condescending to my team. He comes across as arrogant and demeaning sometimes, like they are stupid. Review Source SC Suzanne C. optometrist Medical Practice Used the software for: 2+ years ### "Have used Comlite for years and wouldn't want to work without it!!" February 26, 2019 5.0 We have used Comlite for many years going back to the traditional boxes that had to be plugged into the wall. When we upgraded to the computer software version a few years ago it has been even better, super reliable and helps us be more efficient. Staff can be called into the exam rooms when needed as well as notifying the doctors when patients are ready to be seen. Has made all our work days so much better!! Pros Ease of use and excellent customer service if any issues do come up. Cons Nothing to report in this area. We have not run across anything. Review Source JA Justin A. Owner Hospital & Health Care Used the software for: 2+ years ### "Great Inter-office Communication" February 15, 2019 5.0 Knowing when patients are ready, which room, what they are here for without always having to open up the schedule is a real comfort. We can instant message through the system and also have a countdown timer for our dilations. I couldn't imagine practicing without it. Pros Easy to use and fully customizable. This is a great option for managing patient flow. My staff and I cant imagine not using Comlite on a daily basis. Cons Its not sexy, but it does the job. We had the older wall mounted versions first and the digital version looks exactly the same. I think that there is an opportunity to make it look a lot better. But this is only a minor thing, considering it does everything that we need it to. Review Source CM Christina M. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Years of use" February 22, 2019 4.0 Pros We have been using Comlite for 10+ years. We love it. The new software allows it to just live on your screen & makes communicating between rooms easy. You can assign beeps for different people & text between rooms to communicate without having to walk thru the whole office Cons It would be nice to know what room you send texts to. It tracks the time, but which room would be good too. We would like emojiis for texting! Review Source Response from Comlite Systems February 26, 2019 When you test, the incoming message identifies the name of the sending station and the time it was sent. Did you give each Comlite Station a name? The name is the how you choose where to send a message. Please call us if you have any questions or need help. TT Terence T. OD, co-owner of practice Medical Practice Used the software for: 2+ years ### "This device earns its keep" February 22, 2019 5.0 We had the plug in wireless models before this. Lots of trouble with getting those to talk to one another. This system has been a big step in the right direction for our offices. We have 2 locations, 3 docs and 15 staff. Pros My staff wears walk-abouts with ear buds. I don't want them in the exam room. I can make a click on my computer screen in the exam room, and bingo, I have the staff person I want knocking at the door. Techie enough to be very functional, and when set up properly and uniquely for your needs, it is a labor and time saver. Cons I like it without reservation. Sometimes staff forgets to use it....but that is not a software problem. Review Source AB Autumn B. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Useful product" February 18, 2019 4.0 It does help the office run a bit more efficiently. Pros I like that it is on your computer and no longer having to hang on your wall. I also like the chat feature, it makes things run just a bit more efficiently in the office. Cons It seems to freeze up every now and then. When that happens it needs to be restarted by closing everyone's Comlight and pulling it back up starting with the "main" comlight. Review Source RS Raymond S. owner Medical Practice Used the software for: 2+ years ### "Review of Comlite" February 22, 2019 5.0 easy to use for office. Pros like the new look of the comlite, like that you can change the colors and it is very user friendly Cons Does not always come up when the computer that it has originally put on has to restart Review Source BK Brant K. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Comlite review" February 18, 2019 4.0 When the system is working and functioning correctly, it is a great system. When it is having problems, it is about useless. Company needs to just make sure it works correctly. Pros Wonderfully helpful in increasing efficiency of a dental office. Cons Too often system fails to perform accurately (2-3 times per week). This greatly decreases the efficiencies of the dental office. Review Source BH BRYAN H. Director of Operations Health, Wellness and Fitness Used the software for: 2+ years ### "Comlite Review" February 22, 2019 5.0 Easy to communicate between staff. DR can reach staff very quickly. Easily teachable. Pros Very quick in response when you send messages. Easy for DR to reach staff Easy for staff to pick up how it works. Cons Wish the message screen was a little bigger, maybe customize the ding for different areas of the office Review Source WJ Wendi J. Office Manager Medical Practice Used the software for: 1-2 years ### "Everything we need in a communication system." February 27, 2019 5.0 Very easy to set up and use for several rooms and messages Pros The ease of use and the set up was very straight forward. Cons I really can't think of any cons. It serves our needs perfectly. Review Source EM Emily M. Dental hygienist Medical Practice Used the software for: 1-2 years ### "Works well" February 27, 2019 5.0 Pros Ease of use, multiple buttons and added chat feature Cons Sometimes it freezes and doesnt work when other software is open at times Review Source AT Alex T. Doctor Medical Practice Used the software for: 2+ years ### "Review " February 15, 2019 4.0 Pros The ability to run on multiple devices and not needing hardware. Cons The lack of expandability. I would like to see more buttons that can be customized. Review Source VM Vanessa M. Manager Medical Practice Used the software for: 2+ years ### "Love it" February 22, 2019 5.0 It is quiet...easy to set up..can customize Pros Patients dont know its happening, it is professional Cons It interrupts your typing in other program u maybe in Review Source aC andrea C. office manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Comlite" February 27, 2019 5.0 smoother running office overall Pros very effective for staff communication and ease of use Cons sometimes glitches, have to restart (easy fix) Review Source VR Verified Reviewer Dentist Medical Practice Used the software for: 2+ years ### "Nice communication system" February 15, 2019 4.0 It allows us to communicate a lot of information to each other without having to run around the office and the patient is not even usually aware that any communication is taking place. The way we have it set up, the front desk can notify each individual room when the patient has arrived and the assistants and hygienists can notify the Dr. as to when they are needed in what room to begin treatment or for an exam. We can also send text messages to each other without speaking in front of the patients which is good for HIPAA considerations. We also set up different audible tones to alert us to the different communications even if we are not looking at the screen. Pros I love that it was customizable to our practice. It allows us to communicate a lot of information to each other without having to run around the office and the patient is not even usually aware that any communication is taking place. Cons When typing on the computer, if a communication comes through Comlite, the computer temporarily freezes which can be annoying. We initially were experiencing that Comlite was not working properly, but after we started restarting the administrator computer nightly, we have not had many issues with that. Review Source Steve C. Co-Owner Hospital & Health Care Used the software for: 2+ years ### "Helpful for every team member" February 17, 2019 4.0 we don't have to yell down the hall. We all know when the next patient is ready, or the staff member is ready for the doctor. Pros We can target individuals for specific messages. We can also broadcast to all users the same message, so everyone is informed at the same time. It works best as a text-sharing system. Cons It doesn't seem to be keeping up with technology - I'm very much not an IT expert, but my professionals are not impressed with how it integrates into a network environment. What I notice is one message is sometimes repeated several times in the text box. If I'm typing in, say, an email, the text box will flash on the screen but disappear with my next keystroke. I hope I notice it to check to see if the message was for me. Also, the text messages don't automatically scroll in the textbox so I have to constantly delete them or scroll down manually - I wish the most recent messages would push the old ones off the screen. Review Source Response from Comlite Systems February 18, 2019 Thank you for your your response. We have many changes in the works to address some of these issues MM Micha M. Office Manager Medical Practice Used the software for: 2+ years ### "Easy to use" February 22, 2019 5.0 It has been great! It took over a year to convenience my boss to let me do the trial period. Now we have it where the box is on the lower left of everyone's screen and out of the way. If they are reviewing x-rays or typing notes, the box can be minimized. Pros The software was so easy to install and use. In years past, we had the wall mount units. Over the years, the wall units were damaged or buttons missing. When we researched a replacement, we could not find anything that could do the same functions and be easy for both front and back office staff. We were reluctant to try it out at first because of it being on the computer and worried the doctors and staff would not be able to see or hear if a patient was here. Not the case! So easy and if the Comlite box is minimized on the screen, if someone clicks a button ( no matter who it is for) the box pops back up on the screen so each room can see. Cons The annual fees for software support, but who likes fees. No, the only thing that I have noticed that can be a little catchy is that if you are typing a word document or posting a payment in your software and someone presses a button, you may need to check your document because it seems to take control over your computer for that second. It is not a big problem as long as you know to just check before proceeding. Review Source JG Julia G. Doctor Medical Practice Used the software for: 2+ years ### "Comlite is good!" February 22, 2019 4.0 Overall Comlite is good, it could definitely be better and I hope they are making advances to make it even better. There are other companies who do similiar work but have continued to optimize it and have surpassed comlite. If comlite doesnt' continue to change and upgrade their system, I think we will switch to another company. Pros 1\. I can chat with my staff at ease and make groups 2. I know exactly when a patient is ready for me or when one is ready to be screened 3. I like the color options to differentiate me from the other doctors 4. I like that I can make a 4x5 grid 5. I like that it can be in the background 6. I like the blinking colors so that we can differentiate when a pt should be picked up 7. I like the timer function Cons 1\. The chat doesn't always work because you can get kicked offline easily 2. This is great when it works, sometimes the system kicks off but doesn't let you know so I have no idea that a pt is waiting for me bc I don't see a blinking light 3. Need more color options, in this day and age, you should be able to put any and all colors in there 4. Need more grids! I tried to make a 3x5 or 3x6 and it's not available so it wasn't as useful as I thought, but also the words in the circles can get small and cut off so you can't see it. 5. It sometimes pops up at the most inopportune times 6. Again, somtimes it's doesn't work and it's quite frustrating Review Source CE Christopher E. E.D.D.A. Hospital & Health Care Used the software for: 2+ years ### "Comlite LAN4000" February 18, 2019 4.0 This is a much better system that the old box system that Comlite started with. Communication in the office has improved as well as time efficiency. If not for the delays between the work stations this would be an ideal way to communicate. Pros The Comlite LAN400 software is very easy to Use. One of the best functions of the software is that you can communicate with several work stations. The texting feature of the software allows you to talk/text without the hassle of getting up and wasting time to go and find/ communicate with another staff member to relay information. The chimes can be personalized for individuals when needed. Cons The biggest downfall to the software is that you have to close the program to reset and correlate the software when there is a delay to the buttons. This is a timely process and happens frequently. At times the delay is so bad to other work stations it will take up to 30 seconds for the system to respond. At that point you have pressed the button several times so you will have a minute of "bings" that just gets to be annoying. At least at that point, you know it's time to reset the software again. Review Source Response from Comlite Systems February 25, 2019 Thank you for your comments. The delays you are experiencing are a Windows technical issue that we can address. We will have one of our support representatives contact you. Or you may contact us at your first convenience AP Alfred P. Doctor Hospital & Health Care Used the software for: 2+ years ### "Comlite is the right choice" February 11, 2019 5.0 Pros After reviewing several other products we decided on Comlite for several reasons. CSR one of the owners personally took the time to listen to our needs and then make the recommendation. The system was easy to install and very easy to use. We are a very busy practice with 3 providers and various other users needing to know where each provider is and where they need to go, this system captured that. I appreciate the ability to customize the buttons and the sequencing is very helpful. Service is helpful and always same day. Lastly, cost make this a very attractive product. Highly recommend! Dr Pinto Cons I would like to be able to add more than the maximum 16 buttons. Hope to see this option in the future. even with the current 16 buttons Comlite has been great for our practice. Review Source Response from Comlite Systems February 12, 2019 Al, You can use a 4x5 or a 5x5 template to add more buttons. Go to "Setup" on the Comlite Administrator station, then the screen tab and choose your layout. You can have 20 or 25 buttons depending on your need. Tom JS James S. Dentist Medical Practice Used the software for: 2+ years ### "Perfect for Dentists!" February 15, 2019 5.0 Pros I was a long time user of the original Comlite stand alone units. The Comlite software duplicates the previous hardware and adds more features. User friendly and customer support made the setup process seamless. Cons The Comlite software will affect digital xrays, so the hygienists have to turn off the automatic notifications. The process of clearing the timer function takes two steps. 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