---
title: "CiraSync Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CiraSync Software - reviews, pricing plans, popular comparisons to other Integration products and more."
source_url: "https://www.capterra.com/p/183198/CiraSync/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 CiraSync Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CiraSync

## What is CiraSync?

CiraSync keeps contact and calendar data synchronized across Microsoft 365, Google Workspace, CRM systems, tenants, and mobile endpoints. IT teams centrally control what data moves, where it goes, and whether synchronization runs one way or bidirectionally. Updates run automatically based on administrator-defined rules. Built on Microsoft Azure, CiraSync serves more than 8,500 organizations and 125,000+ users, including large and multi-tenant environments.

## What is CiraSync used for?

[Integration](https://www.capterra.com/integration-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[iPaaS](https://www.capterra.com/ipaas-software/)

Top alternative

Featured

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

2%

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CiraSync?[Manage this product listing](https://www.g2.com/products/cirasync/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CiraSync

4.6 (95)

VS.

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (95)

Ease Of Use

4.5 (41)

Value For Money

4.5 (84)

Value For Money

4.7 (39)

Customer Service

4.7 (83)

Customer Service

4.8 (39)

## CiraSync alternatives

[4.2 (1,008)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.6 (6,129)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (18,833)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (694)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/183198/CiraSync/alternatives/)

## FAQs about CiraSync

Overview

### What problems does CiraSync solve?

CiraSync solves outdated, inconsistent company contact lists by automatically pushing Exchange, Office 365, Active Directory, and public-folder contacts to employees’ Outlook accounts and mobile devices. IT administrators, field technicians, on-call teams, and organizations with distributed staff benefit from current phone numbers, titles, extensions, and caller identification without manual contact updates.

Answer based on 65 reviews

Overview

### Which roles and teams benefit most from CiraSync?

CiraSync is most used by IT managers, IT directors, administrators, and systems specialists who manage company contacts, calendars, and global address lists across Microsoft 365 devices. Operations leaders use it to keep staff directories current, while executives and business owners rely on consistent contact data for organization-wide communication.

Answer based on 95 reviews

Overview

### What company size and specific industries is CiraSync built for?

CiraSync is designed for businesses, government agencies, nonprofits, and managed service providers of all sizes, including small teams, mid-market organizations, and large enterprises. It fits a broad range of sectors that need a contact and calendar synchronization tool across different organizational structures.

Features and Usability

### What are the key features of CiraSync?

CiraSync includes core contact management and data synchronization for syncing Global Address List, public-folder, and Office 365 contacts to mobile devices. It also provides calendar sync, automated scheduling, access controls/permissions, and user management for distributing selected contact lists to individuals or groups and keeping address books current.

Answer based on 50 reviews

Integrations

### Which third-party tools and platforms does CiraSync integrate with?

CiraSync connects natively to Microsoft 365 and Microsoft Outlook, and its catalog also lists HubSpot CRM, HubSpot Sales Hub, Pipedrive, Salesforce Sales Cloud, Dynamics 365, QuickBooks Online, and ServiceNow. It also supports ActiveCampaign, Clio, Copper, DealCloud, Everbridge 360, Operations Hub, QuickBooks Enterprise, Salesforce Commerce Cloud, Salesforce Customer360, Salesforce Data Cloud, and Salesforce Marketing Cloud.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does CiraSync offer?

CiraSync provides in person training, live online sessions, and documentation to support getting started. In person training allows direct instruction, live online sessions support guided setup remotely, and documentation gives teams written reference material for self-paced review and step-by-step checking.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does CiraSync offer, and how do users rate the experience?

CiraSync offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users generally describe support as responsive, helpful, and effective at resolving setup, configuration, and software issues quickly. Some users needed assistance with initial setup or changes, and a small number noted that support could improve.

Answer based on 39 reviews

Contact management

### How well does CiraSync manage company contacts on mobile devices?

CiraSync centralizes company contact synchronization from Active Directory and Microsoft 365 to employee phones, reducing manual address-book updates. IT administrators value group-based deployment, scheduled syncs, and current caller ID information across devices. Some organizations report duplicate or undeleted contacts, missing field mappings, Android limitations, or slower refreshes with very large directories.

Answer based on 38 reviews

## Features

AI summary

Based on 10,099 Integration reviews

Capterra reviewers highlight these as the features buyers care about most when choosing calendar software:

-   **Calendar Management** (**57%** of reviewers rated this feature as critical)
-   **Email Management** (**64%**)
-   **Scheduling** (**56%**)

CiraSync supports **Calendar Management**, which gives teams a central way to organize and maintain shared calendar data. However, it does not include **Email Management** or **Scheduling**. Instead, it offers other features that reviewers also rate as important, including **Calendar Sync** (**55%**), **Calendar/Reminder System** (**54%**), and **Access Controls/Permissions** (**50%**). These features help businesses keep calendar information up to date across users, manage reminders more effectively, and control who can view or update scheduling data, allowing teams to stay coordinated and reduce manual calendar work.

Calendar/Reminder System

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Access Controls/Permissions

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Automated Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

Alerts/Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Alerts/Escalation

System alerts about the need to escalate an issue or request

CiraSync 17 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- ETL: Process of extracting, transforming, and loading data
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

4.5 (95)

4.5

Based on 95 reviews

## Pricing

Value for money

4.5 (84)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/183198/CiraSync/pricing/)

Enterprise

Contact sales for a quote.

It includes:

-   Free Support (Meeting
-   License Packs of 10
-   Phone and Chat)
-   Salesforce Native Connector (Add-on)
-   Sync up to 50000 Contacts/Calendar Items Multiple Times Per Day
-   Up to 10000 Users in a Tenant

Value for money

4.5 (84)

4.5

Based on 84 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (83)

4.7

Based on 83 reviews

## User reviews

Overall rating

4.6

Based on 95 reviews

Filter by rating

5(61)

4(31)

3(1)

2(2)

1(0)

Mentioned topic

Sorted by most recent

SR

Sam R.

IT Manager

Warehousing

### "Cirasync Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2025

It has been a good experience overall. It does exactly what we want it to do. It allows for contacts to be synced from Exchange to mobile devices.

Pros

I like that it syncs a directory or group of contacts to mobile devices. It is a fairly inexpensive software paid on an annual basis.

Cons

It's a little complicated in the setup. It could be more user-friendly for non-tech individuals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IA

Ibrahim Aydin U.

IT Technician

Computer & Network Security

### "IT Confidence (IBAU Review)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2024

Easy to use, implement and satisfied customers..

Pros

Easy to syncronize contacts from Office 365 to end users Smartphones (Apple Mail, Outlook Client)

Cons

I have not yet met a challenge in Cirasync that I have disliked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Abdul Amin G.

Senior IT Support Level Two

Consumer Goods

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2024

Pros

The support provided by Obi, excellent service provided

Cons

Difficulty to make certain changes without help from support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Dona D.

IT-Employee

Hospital & Health Care

### "Great product for low price"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2024

I think it's a very good product, low budget but does the right thing for us. We only use it for sync our company contacts on every devices. When there is a new employee, they get all the contacts straight away within a few contact. When I have the change a phone number, everyone get's it without doing anything. So yeah, very practical!

Pros

I like the easy set-up, the daily sync and reports and the easy set-up. I searched for a lot off other programs to do the same which CiraSync does, but this was for our company the best solution. But especially the helpdesk and chat support which is very active and helpful! Within a few moment you get answer or you can do a call where they help you further with the process.

Cons

When you don't use the product a lot, there is a lot of possibilities to change or test. I try to figure it out myself and 90% of the time it's easy but in 10% I don't find the solution. But then the helpdesk is very helpfull!

Reasons for choosing CiraSync

The budget and the easy solution for our company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Marcin B.

Product Owner

Information Technology and Services

### "Good value for money - contacts synchronization"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 27, 2022

They solved our needs, but we quit only because another tool used in the process was shut down and we had to completely rearrange the process.

Pros

We were using the tool to synchronize contacts from Outlook to Exchange, which allowed us to display them on employees' mobile phones. Synchronization was working smoothly, without delays. Once configured, it didn't require more attention. It was a good tool to synchronize from 600-5000 contacts to circa 60 users.They have great customer service. Very engaged, helpful and professional.

Cons

We needed connectors to MS Dynamics 365 which is one of the main source of our contacts, which wasn't supported by Cirasync. That's why we had to use another software as well, to feed outlook with this data and define advanced synchronization rules. We had to quit because this other tool become retired, so we had to migrate our whole process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PD

Pieter D.

IT

Logistics and Supply Chain

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 2, 2022

Pros

it works, and syncs very quickly. Working on this app give ma all the features I need.

Cons

just with first use. once you get the hang of things all works well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jan K.

Service Manager

Information Technology and Services

### "Fantastic Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 12, 2022

Pros

The setup was fairly straight forward, but what really shone was the responsiveness and attentiveness of the support team. Felt taken care of.

Cons

UI is not always very clear with what is happening, but with some practice it should be fine.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Justin K.

Manager Systems Engineering

Financial Services

### "Create and Sync contact cards from Azure AD to multiple users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2021

It's a set and forget tool, until you have a new use case. It just works and works very well.

Pros

It's so easy to setup and create contacts from data in Azure AD and push copies to users. Support team is amazing for years so responsive.

Cons

N/A honestly nothing. You buy tires for a car and it goes and you buy cirasync in our case to sync contacts and it does it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Samantha C.

Office Manager

Construction

### "Calendar access"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 26, 2021

We started using outlook for our calendar/schedule a few years ago, because it was a free option that worked for us. We viewed/edited it on our PCs at our desks and as we expanded we wanted to be able to take the schedule with us but because this was a public folder shared calendar we could not When we found CiraSync we were elated to be able to give the calendar/schedule to every employee in the field

Pros

Obviously that we are now able to access our public folder Outlook calendar on our phones With CiraSync we can now view Snd edit the schedule/calendar that we all use and rely on 24/7

Cons

So far we have not found things we don't like about the program We are still in the free trial period

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Johnerick C.

IT Manager

Building Materials

### "Excellent Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2020

Love this product and recommend it all the time to other IT individuals.

Pros

Needed to be able to push company contacts to all mailbox contact folders from a public folder we keep up with as extensions, title, numbers and other details change. This allow me to push these updates daily so everyone has the most up to date version.

Cons

The logic on the merge feature could get some improvement.

Reasons for choosing CiraSync

Best integration with 365 and seamless functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/183198/CiraSync/reviews/)

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