# CiraSync Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CiraSync the right Calendar solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183198/CiraSync/reviews

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CiraSync

4.6 (95)

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Last updated March 13th, 2026

# Reviews of CiraSync

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

DD

Dona D

IT-EmployeeHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“I searched for a lot off other programs to do the same which CiraSync does, but this was for our company the best solution. But especially the helpdesk and chat support which is very active and helpful!“

May 16, 2024

MB

Marcin B

Product OwnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“We had to quit because this other tool become retired, so we had to migrate our whole process.“

October 27, 2022

SR

Sam R

IT ManagerWarehousing, 201 - 500 employeesUsed the software for: More than 2 years.

“I like that it syncs a directory or group of contacts to mobile devices.“

April 14, 2025

IU

Ibrahim Aydin U

IT TechnicianComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to syncronize contacts from Office 365 to end users“

June 6, 2024

MB

Marcin B

Product OwnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Synchronization was working smoothly, without delays.“

October 27, 2022

## Showing most helpful reviews

Showing 1-25 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EA

Eric A.  
IT Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great Solution"

March 1, 2019

5.0

When we needed a solution to automatically sync our organization contacts to cell phones, so they were natively available for SMS, Cirasync delivered. The automatic contact updating as people leave and join the organization, without needing IT intervention, is very useful for our communication and execution.

Pros

Simply put, the solution works. Once someone is setup with contact syncing it tends not to need touched or have issues. I no longer have issues with executives needing someone's contact information. Cirasync gives them everyone's contact card sync'd to their cell phone the day a new person joins the company.

Cons

The free, one-time sync was great but we can no longer do it and have to pay for a license in order to use the platform at all. It was nice when I still had the option to not license general staff but then license managers/VIPs.

Review Source

Response from CiraSync

March 7, 2019

Hi Eric, Thank you for a stellar, 5-star review! We are always thrilled to hear from happy customers. And, very appreciative that you took time out of your schedule to write this review. We are constantly adding new functionality but please do not hesitate to reach out to us if you have any features in mind. Best Regards, Sonya

VR

Verified Reviewer  
Senior IT, I&C Systems Coordinator  
Chemicals  
Used the software for: 1-2 years

### "This is the missing link between Microsoft's contacts and Smartphones"

February 15, 2019

4.0

Overall experience has been good. Definitely give it a shot if you are looking for better contact management.

Pros

Its more than that actually. We found Cirasync to take care of a few issues we had with Microsoft Office 365's contacts and Andriods / Apples abilty to sync the contacts. This provides us with a very flexible and customizable list of users and can push custom lits! It is easy to set up and import contacts It is an inexpensive solution Great support. No need of any extra app of software on the user end. Great for one person / smaller group IT shops

Cons

The dashboard is a little complicated for management. As this solution works the way you set it up but when you want to make changes, it can be confusing and it becomes a hit/miss during an update as it takes some time for the sync to work on individual phones. - UI is a tad bit confusing - The updates take some time and you will have to check back to make sure it worked. - There are some kinks, they work differently on Android and Apples.

Review Source

Response from CiraSync

March 8, 2019

Dear Reviewer, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the detailed feedback on the dashboard and will pass it on the Dev Team. Glad to know you have had a good overall experience. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

JK

Jonathan K.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Mixed"

June 4, 2019

2.0

Pros

I am able to access my insigution’s Outlook calendar on my phone

Cons

The institution uses several different Outlook calendars, but this program only allows you to view one at a time, which means for me to find out what is happening on a particular day I need to review three separate calendars independently. I also do not like that there is no option to scroll through several days at once, you can only view one day at a time. I would prefer to see the events of several days in a row (like the “Schedule” view on Google’s iPhone calendar app). Thirdly, it would be ideal sync my personal google calendar with this app, then I wouldn’t need to view two different apps to see whether there is a conflict in my schedule.

Review Source

Response from CiraSync

August 2, 2019

Hi Jonathan: Thank you for taking the time to provide detailed feedback on CiraSync. Yes, at this point the Personal Edition mobile app does not allow seeing several days at one time. I have shared your feedback with the team. Best, Sonya

VR

Verified Reviewer  
Systems and Security Engineer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Used For iPhone Contact Syncing"

February 15, 2019

5.0

CiraSync solved our problem with getting O365 contacts on our iphones. Their support team is amazing.

Pros

Easy to setup. Clean look and feel. Works as expected.

Cons

Understanding the way the groups worked was a little harder than expected. Support straightened me out quick though.

Review Source

Response from CiraSync

March 8, 2019

Dear Reviewer, Thank you for a stellar 5-star review in so many categories: we always love hearing from happy CiraSync customers! Truly, our Customer Success Team is amazing: I will pass on the compliment to them. I wanted to take this opportunity to let you know that we are constantly adding new functionality; but if you have any features in mind, do let us know. Best regards, Sonya

VR

Verified Reviewer  
Operations Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "It does what I need it to do!"

February 15, 2019

4.0

Pros

It accomplishes what I need it to do. I needed to get a Global address book sync'd locally for users to access on their phones & it works.

Cons

No complaints. It works for what I need it to do.

Review Source

Response from CiraSync

March 8, 2019

Dear Reviewer, Thank you for taking the time to review CiraSync. Much appreciate your giving 4 stars in multiple categories. The team would very much like to learn how we can improve the features and ease-of-use for CiraSync. Please do share any ideas you have on these. Best Regards, Sonya

BS

Bill S.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great product to sync global address to contacts"

March 4, 2019

5.0

Pros

I use this product to ensure that our mobile users have current company contacts on their Android devices.

Cons

for what we use it for, the price is a little higher than I'd like

Review Source

Response from CiraSync

March 8, 2019

Hi Bill, Thank you for your stellar review: appreciate the 4 and 5 stars for so many categories. Always thrilled to hear from happy customers. I do want to let you know that we are constantly adding new functionality and do let us know if you have any features in mind. Best Regards, Sonya

VR

Verified Reviewer  
Systems Engineer  
Computer Networking  
Used the software for: Less than 6 months

### "Does what is Expected"

May 28, 2019

4.0

Pros

It was easy to use and enjoyed the free version

Cons

Nothing really. I cant think of anything I didnt like

Review Source

Response from CiraSync

May 29, 2019

Dear Reviewer, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the 4-star ratings. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

VR

Verified Reviewer  
IT Manager  
Financial Services  
Used the software for: Less than 6 months

### "Great Product"

December 11, 2019

5.0

Pros

The software is easy to figure out. We don't have a lot of users, so it is primarily set it and forget it. The dashboard makes it easy to see what is going on.

Cons

Licensing is sold in blocks of 10 users minimum.

Review Source

Response from CiraSync

December 13, 2019

Dear Reviewer: Thank you for taking the time to review CiraSync. Really appreciate your time. Best, Sonya

VR

Verified Reviewer  
Account Coordinator Supervisor  
Furniture  
Used the software for: I used a free trial

### "Review for Cirasync"

February 19, 2019

5.0

Pros

Syncing feature of my calendars on both my smartphones! Work and personal combination

Cons

No cons! Would recommend use to my business colleagues/

Review Source

Response from CiraSync

February 21, 2019

Hi, Thank you for taking time to provide feedback on the CiraSync Personal Edition. Much appreciate your willingness to recommend our software solution to colleagues. Best, Sonya

JA

Jonas A.  
Senior consultant  
Information Services  
Used the software for: 1-2 years

### "Review"

March 4, 2019

4.0

Pros

It solves a problem I wasnt able to fix with any other solutions i could find

Cons

There's a bit of a lack of documentation and help online. So some features can be a bit confusing to setup

Review Source

Response from CiraSync

March 8, 2019

Hi Jonas, Thank you for taking the time to review CiraSync: we appreciate your feedback very much. I will share the feedback on the lack of documentation and online help with the team. Best Regards, Sonya

BC

Bruce C.  
IT Administrator  
Facilities Services  
Used the software for: 2+ years

### "CiraSync solved our problems keeping contacts in sync"

February 23, 2019

5.0

Contact Management sync on all mobile devices is no longer a problem! Everyone gets a pushed update of changes within minutes! Problem solved!

Pros

CiraSync is the only cost-effective solution to keep our over 50 field technicians updated with correct contact information for the company staff. It is easy to use and maintain and we use it weekly. In addition, replacing smartphones and depopulation contacts is now so simple combined with Office 365 email. I was an early adopter of CiraSync and could not be more pleased with design and reliability of the product. Cost is very acceptable given that Microsoft has no solution for keeping contacts in sync across the enterprise with using Office 365 cloud solution.

Cons

It took some time to understand how to set up CiraSync, but their customer service was very helpful to get us through our challenges and learning curve.

Review Source

Response from CiraSync

March 7, 2019

Hi Bruce, Thank you for giving CiraSync so many 5 stars! Appreciate your taking time to review our software. Always great to hear that our software is solving a real challenge for your organization.. Wanted to mention that we are constantly adding new functionality to the software but please do not hesitate to reach out to us if you have any features in mind. Best Regards, Sonya. .

TH

Tomas H.  
Systems  
Government Administration  
Used the software for: Less than 6 months

### "Problem solved! Finally!"

December 10, 2019

5.0

Cirasync solved a long standing problem in the organization. Getting up to date contact info to employees on different devices, and with different specific needs has ALWAYS been an issue. In the past, this was handled manually, or not at all! With the Cirasync solution, the problem was solved easily, and at a minimal cost. When presented to the board for approval, the common reaction was "Why didn't we do this before?". During the demo phase of the project, I had to reach out to Cirasync multiple times. Each time the customer service was excellent, rapid and spot on. Being able to talk to a live person each time I called, was a relief and helped me feel like this product and company would be there to support us after the sale as well. Since purchasing I've found this to be true. The Cirasync solution, was a huge win for the IT Department here, our users have been asking for this for years and we were very happy to be able to deliver an affordable, easy to use solution that has worked flawlessly since the deployed.

Pros

What we like most about this software is the ease of use and administration. The administration footprint is minimal, the setup and deployment was intuitive and rapid.

Cons

My only complaint is the licensing. I'd like to see an "Enterprise" or site license option.

Reason for choosing CiraSync

Cirasync was the easiest to use, easiest to deploy and the company had the best customer service from beginning to end. To be honest, the thing that won us over on Cirasync absolutely was the customer service.

Review Source

Response from CiraSync

December 13, 2019

Hi Tomas: Thank you for taking time to review CiraSync. The team appreciates your kind words very much. Best, Sonya

AF

Alicia F.  
IT Manager  
Maritime  
Used the software for: 2+ years

### "Awesome product!"

February 18, 2019

5.0

We needed to sync our company contacts to our mobile phone users. Sounds like something that should be easy to do, but there is no way to easily sync the GAL with a mobile phone. We needed the contacts to be READ-ONLY and always updated from the GAL so that every employee didn' end up wit their own outdated version of company contacts. Cira Sync to the rescue!

Pros

It does what it says it will do! We needed a sync utility that would push our corporate address book out to all of our mobile phone users. CiraSync did that for us and more. We were happy to learn that we can also sync shared calendars. The setup was easy and the few times I needed support, they were great!

Cons

I can't think of anything. This software just works and we love it.

Review Source

Response from CiraSync

February 21, 2019

Hi Alicia, Thank you for taking the time to review CiraSync and giving us 5 stars! Deeply appreciate that you love our product and would recommend it to others. Do not hesitate to let us know if you are looking for any particular feature. Best, Sonya

RH

Rick H.  
IT Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent app!"

February 20, 2019

5.0

Pros

Every once in a while you find a feature that you think, "huh, why isn't this included?" GAL Sync for iOS and Android clients is one of those that just isn't in Office 365... CiraSync to the rescue! We've deployed this to all our users and it's been perfect.

Cons

The dashboard can be a little confusing at first - lots of features to figure out. But support is helpful and once you have things running, it's pretty much set-and-forget.

Review Source

Response from CiraSync

February 23, 2019

Hi Rick, Thank you for taking the time to give CiraSync such a great review. We are very appreciative of the fact that you are willing to recommend our product! I will also pass on the kind words about our stellar Support Team to them. We are making ongoing improvements to improve user interface and you should see changes soon. Best, Sonya

RR

RIYEN R.  
System Administrator  
Construction  
Used the software for: 2+ years

### "CiraSync is one of the best software in the market"

February 15, 2019

5.0

CiraSync is the only software that works best to sync Company Contacts database which reside in Public Folders.

Pros

CiraSync Dashboard where it shows you all the information that you need and ease of use.

Cons

Once in a while, there's a bug on the software that reported incorrect information. However, CiraSync support has been very helpful and always responds to your issue, they fixed it right away!

Review Source

Response from CiraSync

March 8, 2019

Hi Riyen Thank you for taking the time to review our software and saying "CiraSync is one of the best software in the market"! We are always thrilled to hear from happy customers! I did want to mention that we are constantly adding new functionality but if you do have any features you would like, please do not hesitate to reach out to us. Best Regards, Sonya

EC

Erica C.  
Director, Operations & IT  
Education Management  
Used the software for: 1-2 years

### "Life changing!"

February 15, 2019

5.0

Before CiraSync, staff had to manually update their contacts on their address book on Outlook every time there was a change (which was often). The process was also very time consuming, so it rarely got done. Now with CiraSync, it is a world different! We love that the sync is set-up to auto-update. Staff don't have to use valuable time to have up-to-date information at their fingertips. WE LOVE CIRASYNC!

Pros

We loved that it allowed our staff contacts to auto-update. The ease of use is awesome!

Cons

We don't really have something we don't like at the moment.

Review Source

Response from CiraSync

March 8, 2019

Hi Erica, We love it when our customers call CiraSync life changing (and use ALL CAPS when giving us a compliment)! Thank you for taking the time to review the software and giving us 5 stars on all the categories. I do want to mention that we are constantly adding new functionality but if you do have any features you would like, do not hesitate to reach out to us. Best Regards, Sonya

MB

Mark B.  
Communication and Collaboration Lead  
Pharmaceuticals  
Used the software for: 1-2 years

### "It works - for the most part"

February 22, 2019

4.0

Pros

It will sync and it will keep things up to date

Cons

many hoops to jump through to initially sync. must be associated with a personal account, it will not use a MDM style account. If sync is lost you must start from scratch

Review Source

Response from CiraSync

March 8, 2019

Hi Mark, Thank you for taking the time to write a review for CiraSync: we appreciate your taking time out of your schedule for this purpose. Sorry to hear you had a less-than stellar experience on-boarding the software. You will be pleased to know that we have improved our setup process significantly since you started with the software. I see that you have rated features/functionality of the software at 3 stars and wanted to mention that we would very much like to hear from you if you have features/functionality in mind that are not currently available in CiraSync. Best regards, Sonya

BM

Brandon M.  
Software Developer  
Construction  
Used the software for: 2+ years

### "Rock solid solution"

February 15, 2019

5.0

Pros

Great support and reliability! We have used this since it launched and it has never let us down. We have about 500 users on iOS and macOS ciraSync just works.

Cons

I cannot think of a con. It has never let us down, has great support, new features when needed, and the price is amazing.

Review Source

Response from CiraSync

February 23, 2019

Hi Brandon, Thank you for a 5-star review! The team is always happy when we have happy customers. And, I will pass on the support kudos to our Support Team. Best, Sonya

MT

Maxime T.  
Systems and network administrator  
Civil Engineering  
Used the software for: 2+ years

### "Does exactly what you buy it for"

February 22, 2019

5.0

It's super easy to setup. Instructions are clear and support is really helpful and quick to reply. Once it's all set, you don't have to do much afterwards if you are using groups in Office 365. We have been using it for years now and not planning on getting rid of it anytime soon!

Pros

Integrates with Office 365 Can create contacts lists out of Exchange d-lists Clouded software so you don't have to do anything

Cons

I honestly can't think of any. Maybe the fact that you don't receive a dedicated e-mail for licenses so you know if you have users without one. You get that information within a weekly report by e-mail. I never made the suggestion but I will. They are really open to improvements.

Review Source

Response from CiraSync

March 7, 2019

Hi Maxime, Thank you for your 5-star review: happy customers make us happy! Thank you for a great list of benefits. Much appreciated. And, yes we are very open to improvements and adding missing features/functionality. I will share your feedback with our Dev Team. Best Regards, Sonya

RC

Ryan C.  
IT Manager  
Construction  
Used the software for: 6-12 months

### "CIrasync Review"

December 20, 2019

5.0

My overall experience with Cirasync has been fantastic. Many times there are multiple software programs that due the same thing however, the support can make or break a company and CIrasync's support is great!

Pros

I like that I can sync my iOS and Android devices to my company directory. It is very easy to setup groups and then manage them as well.

Cons

I am unable to sync public folders yet to my employee phones.

Review Source

Response from CiraSync

December 23, 2019

Hi Ryan: thank you for taking the time to review CiraSync. Much appreciated by the team on this end. Best, Sonya

PS

Phil S.  
Senior Electrical Technologist  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "We like the service but..."

December 11, 2019

4.0

We looked around at various solutions. CircaSync was the best technical solution but it was almost cost-prohibitive for our company due to the 10 minimum licence requirement. We were very close to going with a lower grade solution because of the cost. We are going to try for a year and evaluate at renewal. I had to contact support twice during setup and I feel that the issues I was having could have been covered in the documentation. This would save you support time and save me setup time.

Pros

Cloud-based, no need to run on our servers. Appears to be fast. Just works.

Cons

Cost, it is very expensive for a small company. There were some issues with the setup that was not well documented.

Reason for choosing CiraSync

Functionality, this was the best product we found.

Review Source

Response from CiraSync

December 13, 2019

Hi Phil: Thank you for taking the time to review CiraSync. We appreciate it very much. Best, Sonya

LA

Laurie A.  
Administrative Assistant  
Automotive  
Used the software for: 1-2 years

### "Great product for the price"

February 22, 2019

4.0

Pros

CiraSync saved us hundreds of hours with their software.

Cons

Not all the information transferred properly.

Review Source

Response from CiraSync

March 7, 2019

Hi Laurie, Thank you for taking the time to review CiraSync: so pleased to know that you saved 100s of hours of with our software. Very sorry to hear that not all the information transferred properly. Hope you have not had any more issues? Please do contact our Customer Success Team if you run into any more issues. Best Regards, Sonya

KM

Kelley M.  
Executive Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Best customer support I've experienced in tech support!"

May 28, 2019

5.0

The support is amazing. They go out of their way to help you and resolve any issues or find new ways to achieve the desired results. They are in this to go far and that means keeping their clients happy and working with them all the way. Very impressive!!!

Pros

That we finally find a software that works for our business. We have tried many and they all failed to meet our requirements. And working closely with Cirasync we were able to get the best out of this software.

Cons

The only con is that adding in new contacts is a bit of a process.

Review Source

Response from CiraSync

June 3, 2019

Hi Kelley, thank you so much for your time & feedback with a 5-star rating. Much appreciated. I will forward the compliment to our Tech Support team. Best Regards, Sonya

SJ

Shane J.  
Mr  
Building Materials  
Used the software for: 1-2 years

### "CRM Contact Sync"

February 26, 2019

5.0

I use it for contact sync from our CRM software to Office 365. So users have the contacts on their phone. It works as advertised. I haven't had or ran into any problems using this software.

Pros

Syncs shared contacts folders to our Office 365 Users.

Cons

Nothing, the software works as advertised.

Review Source

Response from CiraSync

February 27, 2019

Hi Shane, Thank you for taking the time to review CiraSync. We very much appreciate your 5-stars on the quality of our software. Do let us know how we can improve the software or our customer service. Best Regards, Sonya

MK

Mitchell K.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Great product - set it and forget it. It's that simple."

August 26, 2019

5.0

Great company to work with. Very helpful.

Pros

It works perfectly. Easy to set up. Very helpful to get us all set up. We have had to call twice for tweaks and they answered on the spot. Issue fixed immediately.

Cons

Great product. They are working on a real time sync, which is the only current downside

Review Source

Response from CiraSync

August 27, 2019

Hi Mitchell: thank you for taking the time to review CiraSync and giving the software 5-stars. We hope to have the two-way sync product in beta soon and will let you know. Best, Sonya

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