# CiraSync Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CiraSync the right Calendar solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183198/CiraSync/reviews

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CiraSync

4.6 (95)

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Last updated March 13th, 2026

# Reviews of CiraSync

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

SR

Sam R

IT ManagerWarehousing, 201 - 500 employeesUsed the software for: More than 2 years.

“I like that it syncs a directory or group of contacts to mobile devices.“

April 14, 2025

MB

Marcin B

Product OwnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“We had to quit because this other tool become retired, so we had to migrate our whole process.“

October 27, 2022

DD

Dona D

IT-EmployeeHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“I searched for a lot off other programs to do the same which CiraSync does, but this was for our company the best solution. But especially the helpdesk and chat support which is very active and helpful!“

May 16, 2024

IU

Ibrahim Aydin U

IT TechnicianComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to syncronize contacts from Office 365 to end users“

June 6, 2024

MB

Marcin B

Product OwnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Synchronization was working smoothly, without delays.“

October 27, 2022

## Showing most helpful reviews

Showing 1-25 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Bill S.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great product to sync global address to contacts"

March 4, 2019

5.0

Pros

I use this product to ensure that our mobile users have current company contacts on their Android devices.

Cons

for what we use it for, the price is a little higher than I'd like

Review Source

Response from CiraSync

March 8, 2019

Hi Bill, Thank you for your stellar review: appreciate the 4 and 5 stars for so many categories. Always thrilled to hear from happy customers. I do want to let you know that we are constantly adding new functionality and do let us know if you have any features in mind. Best Regards, Sonya

SR

Sam R.  
IT Manager  
Warehousing  
Used the software for: 2+ years

### "Cirasync Review"

April 14, 2025

4.0

It has been a good experience overall. It does exactly what we want it to do. It allows for contacts to be synced from Exchange to mobile devices.

Pros

I like that it syncs a directory or group of contacts to mobile devices. It is a fairly inexpensive software paid on an annual basis.

Cons

It's a little complicated in the setup. It could be more user-friendly for non-tech individuals.

Review Source

JK

Jonathan K.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Mixed"

June 4, 2019

2.0

Pros

I am able to access my insigution’s Outlook calendar on my phone

Cons

The institution uses several different Outlook calendars, but this program only allows you to view one at a time, which means for me to find out what is happening on a particular day I need to review three separate calendars independently. I also do not like that there is no option to scroll through several days at once, you can only view one day at a time. I would prefer to see the events of several days in a row (like the “Schedule” view on Google’s iPhone calendar app). Thirdly, it would be ideal sync my personal google calendar with this app, then I wouldn’t need to view two different apps to see whether there is a conflict in my schedule.

Review Source

Response from CiraSync

August 2, 2019

Hi Jonathan: Thank you for taking the time to provide detailed feedback on CiraSync. Yes, at this point the Personal Edition mobile app does not allow seeing several days at one time. I have shared your feedback with the team. Best, Sonya

DD

Dona D.  
IT-Employee  
Hospital & Health Care  
Used the software for: 2+ years

### "Great product for low price"

May 16, 2024

5.0

I think it's a very good product, low budget but does the right thing for us. We only use it for sync our company contacts on every devices. When there is a new employee, they get all the contacts straight away within a few contact. When I have the change a phone number, everyone get's it without doing anything. So yeah, very practical!

Pros

I like the easy set-up, the daily sync and reports and the easy set-up. I searched for a lot off other programs to do the same which CiraSync does, but this was for our company the best solution. But especially the helpdesk and chat support which is very active and helpful! Within a few moment you get answer or you can do a call where they help you further with the process.

Cons

When you don't use the product a lot, there is a lot of possibilities to change or test. I try to figure it out myself and 90% of the time it's easy but in 10% I don't find the solution. But then the helpdesk is very helpfull!

Reason for choosing CiraSync

The budget and the easy solution for our company

Review Source

IAU

Ibrahim Aydin U.  
IT Technician  
Computer & Network Security  
Used the software for: 2+ years

### "IT Confidence (IBAU Review)"

June 6, 2024

5.0

Easy to use, implement and satisfied customers..

Pros

Easy to syncronize contacts from Office 365 to end users Smartphones (Apple Mail, Outlook Client)

Cons

I have not yet met a challenge in Cirasync that I have disliked.

Review Source

JB

Jonah B.  
Sr. IT Engineer  
Construction  
Used the software for: 2+ years

### "3 Year CiraSync Review"

February 22, 2019

5.0

CiraSync is a service that just works once you have it configured and setup. Except for buying more or renewing licenses, we haven't had a need to call them. We haven't had a single time that the service hasn't worked or has been down.

Pros

We were looking for exactly what CiraSync offers. It's amazing how difficult it is to find a service that syncs the GAL to the user's People list. CiraSync does this with ease and cost effectiveness.

Cons

That's it's not free. That would obviously be the best price but obviously is not realistic. When we first got the service, CiraSync was unable to add licenses to the current lot and give a prorated price. So we have different license expiration/renewal dates all over the place. But, I would say approx. a year-ish ago, that has been fixed. You can now purchase licenses at a prorated rate and tac onto the current single lot so all licenses expire/renew at the same time. Thank you CiraSync for that. And that would have been my gripe, which isn't a gripe anymore because it has been fixed.

Review Source

Response from CiraSync

March 8, 2019

Hi Jonah, Thank you very much for such a stellar review: always thrilled to hear from happy customers! And, congratulations for using our software for 3 years! So pleased to hear that CiraSync have never been down for the entire time your organization has been using it. I also wanted to take this opportunity to let you know that we are constantly adding new functionality; but if you have any features in mind, do let us know. Best Regards, Sonya 

WS

Wendy S.  
Director of Business Services  
Individual & Family Services  
Used the software for: 2+ years

### "CiraSync solved lots of problems for me"

February 16, 2019

5.0

In a HIPAA concerned field, Information System administrators need a way to control access to information. And, in a 24x7 environment it is important to put important information at staff's fingertips. CiraSync was the perfect product for us. I can control information and push just what is needed to staff's phones.

Pros

The thing I like the most about the product is a very intuitive user interface. Even if I haven't had to use the administration portal in months, I can quickly log in and get to what I need. You do not have to be an Exchange or iOS engineer to use CiraSync in many powerful ways.

Cons

Early on there were key features I felt were missing. For example, limiting how many weeks/months of calendars to push. Many of these features have since been added. The feature I'm still hoping will be released soon is the ability to schedule more than one sync per day.

Review Source

Response from CiraSync

February 21, 2019

Hi Wendy, Thank you for your time to review CiraSync: really appreciate your 5-star review! The intuitive user interface is the result of customer feedback and we are always happy to receive feedback on improving our software. I will share the feedback on scheduling a sync more than once a day with our dev team and circle back with you. Best, Sonya

DH

Del H.  
IT Manager  
Construction  
Used the software for: 1-2 years

### "CiraSync A Solid Performer"

February 25, 2019

5.0

We began using CiraSync about 2 years ago. The company has 4 public contact lists that required syncing in various combinations to our 50+ Office 365 users. We had used another product for a few years but found it very difficult to maintain and prone to partial or failed syncing. When we migrated to CiraSync we found it very reliable and very quick to perform syncs. We were able to have it set up and working, including our learning curve, in a couple of hours. Since we began using it we do not know of a single failed sync cycle. Adding new users and selecting the sync set for them takes just a few minutes.

Pros

Set up is reasonably intuitive. Operation has been flawless for the 2 years we have used the software.

Cons

Understanding their terminology and structure requires actually reading the set up documentation. However, once you understand their approach it has not been a problem.

Review Source

Response from CiraSync

March 7, 2019

Hi Del, Thank you for such a stellar review: so great to hear that you have not experienced any issues since you have setup the software for your organization two years ago! Really appreciate your taking the time to review the software. We are constantly adding new functionality but please do not hesitate to reach out to us if you have any features in mind. We very much like hearing from our customers, especially happy ones. Best regards, Sonya

VR

Verified Reviewer  
Systems and Security Engineer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Used For iPhone Contact Syncing"

February 15, 2019

5.0

CiraSync solved our problem with getting O365 contacts on our iphones. Their support team is amazing.

Pros

Easy to setup. Clean look and feel. Works as expected.

Cons

Understanding the way the groups worked was a little harder than expected. Support straightened me out quick though.

Review Source

Response from CiraSync

March 8, 2019

Dear Reviewer, Thank you for a stellar 5-star review in so many categories: we always love hearing from happy CiraSync customers! Truly, our Customer Success Team is amazing: I will pass on the compliment to them. I wanted to take this opportunity to let you know that we are constantly adding new functionality; but if you have any features in mind, do let us know. Best regards, Sonya

VR

Verified Reviewer  
Operations Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "It does what I need it to do!"

February 15, 2019

4.0

Pros

It accomplishes what I need it to do. I needed to get a Global address book sync'd locally for users to access on their phones & it works.

Cons

No complaints. It works for what I need it to do.

Review Source

Response from CiraSync

March 8, 2019

Dear Reviewer, Thank you for taking the time to review CiraSync. Much appreciate your giving 4 stars in multiple categories. The team would very much like to learn how we can improve the features and ease-of-use for CiraSync. Please do share any ideas you have on these. Best Regards, Sonya

SH

Shaun H.  
CIO  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to sync Global Address List"

March 1, 2019

5.0

It was great at first as I piloted it for my organization. After that through word of mouth more folks registered. We’ve had to continuously add licenses as it is very simple and effective.

Pros

The ease that we can sync select mobile numbers based on distribution lists.

Cons

The free version ceases to work after too many individuals in the organization signup, even if you don’t have an enterprise version.

Review Source

Response from CiraSync

March 7, 2019

Hi Shaun, Thank you for taking the time to review CiraSync with so many 5 stars. Really appreciate it. Yes, we are limiting the free version to 20 users in an organization as it is really intended to demo the power of CiraSync. As you know, we are constantly adding new features and functionality but please do not hesitate to reach out to us if you have any features in mind. Best Regards, Sonya

AS

Amy S.  
IS Support Analyst  
Construction  
Used the software for: 2+ years

### "Great Product"

February 22, 2019

5.0

Even though I found Cirasync first, I still looked into other products for months but kept coming back to Cirasync. It had everything we wanted and seemed more advanced than the other products out there. The support of the tech team and the product has made life easier for our company. It runs on its own and I have never had any issues with it not working for as long as we have been a customer.

Pros

The ease of use it is to sync everything

Cons

Product cannot pull display name and place it on the phone. It can only pull the first and last name when syncing to the phone

Review Source

Response from CiraSync

March 8, 2019

Hi Amy, Thank you for a stellar review: very much appreciated. So pleased to hear that CiraSync beat all the other products in your consideration! I will share the feedback on pulling the display name on the phone with the Dev Team. Again, thank you for taking the time to review CiraSync. We are always happy to hear from customers who love our product. Best Regards, Sonya

pK

platon K.  
WIndows Admin  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use and it works!"

February 26, 2019

5.0

Overall the guys at CiraSync have helped us greatly in the early stages of using the service. I'm only using a small part of the service but the support team was very helpful getting our company where we needed to be.

Pros

the Unified Contact Manager is my favorite part of CiraSync. We had issues keeping everyone's mobile phone contacts syncing to our local active directory users and telephone numbers. UCM made it easy to sync contacts between 50 mobile phones using activesync.

Cons

I honestly had no issues with the software. its very easy to use and support is very helpful and hands on.

Review Source

Response from CiraSync

February 27, 2019

Hi Platon, Thank you for the kudos and the 5-star review! And, really great to hear that our stellar Support team was helpful in getting you setup with the solution. Best regards, Sonya

JC

Johnerick C.  
IT Manager  
Building Materials  
Used the software for: 2+ years

### "Excellent Product"

August 14, 2020

5.0

Love this product and recommend it all the time to other IT individuals.

Pros

Needed to be able to push company contacts to all mailbox contact folders from a public folder we keep up with as extensions, title, numbers and other details change. This allow me to push these updates daily so everyone has the most up to date version.

Cons

The logic on the merge feature could get some improvement.

Reason for choosing CiraSync

Best integration with 365 and seamless functionality.

Review Source

BH

Brett H.  
IT Director  
Financial Services  
Used the software for: 6-12 months

### "Easily solved several business problems"

August 1, 2019

5.0

We solved two issues: getting all staff contacts to every phone and then having the ability to do the same with a newly acquired company.

Pros

It was quick to setup and very intuitive to use. We needed a solution to pull all of our company staff contacts on every corporate phone and this product delivered.

Cons

When using it with Office365 you need to grant full Global Admin rights to the product. I wish you could grant access to just the areas you need for better overall security. This may just a limitation with connecting with Office365.

Review Source

Response from CiraSync

August 2, 2019

Hi Brett: Thank you for the 5-star rating! Much appreciated from the team here. We are so glad that CiraSync solved two pressing problems for ONEX. Yes, the Global Admin access is an Office 365 requirement. Best, Sonya

EE

Eric E.  
Head of Technology  
Sports  
Used the software for: 1-2 years

### "Filling the gap of missing functionality of O365 "

May 28, 2019

4.0

Pros

Ease of use Quick updates Transparent addresses

Cons

Support could be better Interface design

Review Source

Response from CiraSync

May 29, 2019

Dear Eric, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the 4-star ratings plus the 5-star rating on the value for money! I will pass on your comment on the support interface to our Support Team. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

SB

Suzann B.  
CFO  
Insurance  
Used the software for: 2+ years

### "Outlook contact files"

February 15, 2019

5.0

Pros

We use this software primarily to access multiple contact folders on our hand held devices. It works great.

Cons

I can't say that I have any dislikes about the software. It does the job.

Review Source

Response from CiraSync

February 23, 2019

Hi Suzann, Thank you for 5-star review: the team is always happy when we have happy customers! And, very much appreciate your willingness to recommend our software to colleagues. Please do not hesitate to reach out if you need help with anything in the software. Best, Sonya

CD

Chris D.  
Systems Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Cirasync for O365"

December 9, 2019

5.0

My overall experience has been a positive one, from setup to production. The software just works!

Pros

The integration with our on-prem AD to O365 for Cirasync is absolutely amazing. We can add and remove users at a touch of a finger. Cirasync handles all the license changes for us automatically without any user intervention.

Cons

I have nothing bad to say about the product, it works well in our environment.

Review Source

Response from CiraSync

December 13, 2019

Hi Chris: Thank you for taking the time to review CiraSync. Much appreciated by the team. Best, Sonya

JK

Joshua K.  
IT  
Real Estate  
Used the software for: 1-2 years

### "Simple and Great"

February 22, 2019

5.0

Pros

Does what I simply needed, share Outlook Contacts easily across workstations. Setup/support was great

Cons

Worked kind of slow over cloud setting up, but maybe that's not controllable.

Review Source

Response from CiraSync

March 8, 2019

Hi Joshua, Thank you for taking the time to review CiraSync: very much appreciate your giving 5 stars in multiple categories. Glad to hear our software addresses your organization's needs. I will pass on the setup feedback to our Dev and Customer Success Teams. Best Regards, Sonya

VR

Verified Reviewer  
Systems Engineer  
Computer Networking  
Used the software for: Less than 6 months

### "Does what is Expected"

May 28, 2019

4.0

Pros

It was easy to use and enjoyed the free version

Cons

Nothing really. I cant think of anything I didnt like

Review Source

Response from CiraSync

May 29, 2019

Dear Reviewer, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the 4-star ratings. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

VR

Verified Reviewer  
IT Manager  
Financial Services  
Used the software for: Less than 6 months

### "Great Product"

December 11, 2019

5.0

Pros

The software is easy to figure out. We don't have a lot of users, so it is primarily set it and forget it. The dashboard makes it easy to see what is going on.

Cons

Licensing is sold in blocks of 10 users minimum.

Review Source

Response from CiraSync

December 13, 2019

Dear Reviewer: Thank you for taking the time to review CiraSync. Really appreciate your time. Best, Sonya

FH

Florian H.  
IT-Projectmanager  
Financial Services  
Used the software for: 6-12 months

### "Best gal contac sync (iPhone) on the market"

May 29, 2019

5.0

Pros

Its so easy to use, never had some kind of issues so far.

Cons

Nothing, jut works fine in my case because the only thing my company needs is the gal sync option.

Review Source

Response from CiraSync

June 3, 2019

Hi Florian, thank you so much for your time & feedback. Much appreciated. We are always adding features to the product; do let us know if you have any suggestions. Best Regards, Sonya

VR

Verified Reviewer  
Senior Porject Manager  
Construction  
Used the software for: 1-2 years

### "No fuss synchronization "

February 15, 2019

4.0

Pros

Set it up and forget about it. It just does it’s thing and nobody is the wiser

Cons

Every now and again I don’t get a sync report so I log in and check the settings. Then I start getting sync reports again

Review Source

Response from CiraSync

March 8, 2019

Dear Reviewer, Thank you for taking the time out of your schedule to review CiraSync and giving the software so many 5 stars. Always great to hear from happy customers. . Also wanted to mention that we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

JM

Joshua M.  
CFO  
Construction  
Used the software for: Less than 6 months

### "Very Easy to use"

August 2, 2019

5.0

Now employees are connected with their information. Awesome

Pros

I set it up in about 3-4 hours. It worked first time flawlessly and has not stopped working. Simple and works

Cons

The technical how to on the website is weak. I think they should offer someone to walk you through setup. Without my technical experience it would not have been as easy.

Review Source

Response from CiraSync

August 6, 2019

Hi Joshua: Thank you for taking the time to give CiraSync a 5-star review. The team here appreciates it very much. Re the technical documentation: yes, we are working on improving it. Please do not hesitate to let us know any other suggestions. Best, Sonya

ZC

Zalen C.  
Director of Operations  
Real Estate  
Used the software for: Less than 6 months

### "Easy and Seemless"

May 28, 2019

4.0

Pros

I like the ease of use for the product. The interface is easy to navigate and understand

Cons

There are some glitches...like I remove a license for a user and a couple days later the user is granted a license again.

Review Source

Response from CiraSync

May 29, 2019

Hi Zalen, Thank you for taking the time out of your schedule to review CiraSync. Much appreciate the 101/0 of likely to recommend CiraSync! Do reach out to our Customer Success Team if the glitch you mention does not resolve itself. By the way, we are constantly adding new functionality to CiraSync and if you have any features you would like, do let us know. Best Regards, Sonya

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