--- title: "CiraSync Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CiraSync the right Integration solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/183198/CiraSync/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- CiraSync 4.6 (94) [View alternatives](https://www.capterra.com/p/183198/CiraSync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of CiraSync Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews SR Sam R IT ManagerWarehousing, 201 - 500 employeesUsed the software for: More than 2 years. “I like that it syncs a directory or group of contacts to mobile devices.“ April 14, 2025 MB Marcin B Product OwnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “We had to quit because this other tool become retired, so we had to migrate our whole process.“ October 27, 2022 DD Dona D IT-EmployeeHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “I searched for a lot off other programs to do the same which CiraSync does, but this was for our company the best solution. But especially the helpdesk and chat support which is very active and helpful!“ May 16, 2024 IU Ibrahim Aydin U IT TechnicianComputer & Network Security, 11 - 50 employeesUsed the software for: More than 2 years. “Easy to syncronize contacts from Office 365 to end users“ June 6, 2024 MB Marcin B Product OwnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Synchronization was working smoothly, without delays.“ October 27, 2022 ## Showing most helpful reviews Showing 1-25 of 94 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Owner Used the software for: 3-5 years ### "Great product to sync global address to contacts" March 8, 2019 5.0 Pros I use this product to ensure that our mobile users have current company contacts on their Android devices. Cons for what we use it for, the price is a little higher than I'd like Review Source Sam R. IT Manager Used the software for: 3-5 years ### "Cirasync Review" April 16, 2025 4.0 It has been a good experience overall. It does exactly what we want it to do. It allows for contacts to be synced from Exchange to mobile devices. Pros I like that it syncs a directory or group of contacts to mobile devices. It is a fairly inexpensive software paid on an annual basis. Cons It's a little complicated in the setup. It could be more user-friendly for non-tech individuals. Review Source R Reviewer Student Used the software for: Less than 1 year ### "Mixed" June 6, 2019 2.0 Pros I am able to access my insigution’s Outlook calendar on my phone Cons The institution uses several different Outlook calendars, but this program only allows you to view one at a time, which means for me to find out what is happening on a particular day I need to review three separate calendars independently. I also do not like that there is no option to scroll through several days at once, you can only view one day at a time. I would prefer to see the events of several days in a row (like the “Schedule” view on Google’s iPhone calendar app). Thirdly, it would be ideal sync my personal google calendar with this app, then I wouldn’t need to view two different apps to see whether there is a conflict in my schedule. Review Source R Reviewer IT-Employee Used the software for: 3-5 years ### "Great product for low price" May 17, 2024 5.0 I think it's a very good product, low budget but does the right thing for us. We only use it for sync our company contacts on every devices. When there is a new employee, they get all the contacts straight away within a few contact. When I have the change a phone number, everyone get's it without doing anything. So yeah, very practical! Pros I like the easy set-up, the daily sync and reports and the easy set-up. I searched for a lot off other programs to do the same which CiraSync does, but this was for our company the best solution. But especially the helpdesk and chat support which is very active and helpful! Within a few moment you get answer or you can do a call where they help you further with the process. Cons When you don't use the product a lot, there is a lot of possibilities to change or test. I try to figure it out myself and 90% of the time it's easy but in 10% I don't find the solution. But then the helpdesk is very helpfull! Review Source R Reviewer IT Technician Used the software for: 3-5 years ### "IT Confidence (IBAU Review)" June 11, 2024 5.0 Easy to use, implement and satisfied customers.. Pros Easy to syncronize contacts from Office 365 to end users Smartphones (Apple Mail, Outlook Client) Cons I have not yet met a challenge in Cirasync that I have disliked. Review Source R Reviewer Sr. IT Engineer Used the software for: 3-5 years ### "3 Year CiraSync Review" February 26, 2019 5.0 CiraSync is a service that just works once you have it configured and setup. Except for buying more or renewing licenses, we haven't had a need to call them. We haven't had a single time that the service hasn't worked or has been down. Pros We were looking for exactly what CiraSync offers. It's amazing how difficult it is to find a service that syncs the GAL to the user's People list. CiraSync does this with ease and cost effectiveness. Cons That's it's not free. That would obviously be the best price but obviously is not realistic. When we first got the service, CiraSync was unable to add licenses to the current lot and give a prorated price. So we have different license expiration/renewal dates all over the place. But, I would say approx. a year-ish ago, that has been fixed. You can now purchase licenses at a prorated rate and tac onto the current single lot so all licenses expire/renew at the same time. Thank you CiraSync for that. And that would have been my gripe, which isn't a gripe anymore because it has been fixed. Review Source WS Wendy S. Director of Business Services Used the software for: 3-5 years ### "CiraSync solved lots of problems for me" February 20, 2019 5.0 In a HIPAA concerned field, Information System administrators need a way to control access to information. And, in a 24x7 environment it is important to put important information at staff's fingertips. CiraSync was the perfect product for us. I can control information and push just what is needed to staff's phones. Pros The thing I like the most about the product is a very intuitive user interface. Even if I haven't had to use the administration portal in months, I can quickly log in and get to what I need. You do not have to be an Exchange or iOS engineer to use CiraSync in many powerful ways. Cons Early on there were key features I felt were missing. For example, limiting how many weeks/months of calendars to push. Many of these features have since been added. The feature I'm still hoping will be released soon is the ability to schedule more than one sync per day. Review Source DH Del H. IT Manager Used the software for: 1-3 years ### "CiraSync A Solid Performer" February 27, 2019 5.0 We began using CiraSync about 2 years ago. The company has 4 public contact lists that required syncing in various combinations to our 50+ Office 365 users. We had used another product for a few years but found it very difficult to maintain and prone to partial or failed syncing. When we migrated to CiraSync we found it very reliable and very quick to perform syncs. We were able to have it set up and working, including our learning curve, in a couple of hours. Since we began using it we do not know of a single failed sync cycle. Adding new users and selecting the sync set for them takes just a few minutes. Pros Set up is reasonably intuitive. Operation has been flawless for the 2 years we have used the software. Cons Understanding their terminology and structure requires actually reading the set up documentation. However, once you understand their approach it has not been a problem. Review Source Verified Reviewer Systems and Security Engineer Used the software for: Less than 1 year ### "Used For iPhone Contact Syncing" February 20, 2019 5.0 CiraSync solved our problem with getting O365 contacts on our iphones. Their support team is amazing. Pros Easy to setup. Clean look and feel. Works as expected. Cons Understanding the way the groups worked was a little harder than expected. Support straightened me out quick though. Review Source Verified Reviewer Operations Manager Used the software for: 3-5 years ### "It does what I need it to do!" February 19, 2019 4.0 Pros It accomplishes what I need it to do. I needed to get a Global address book sync'd locally for users to access on their phones & it works. Cons No complaints. It works for what I need it to do. Review Source SH Shaun H. CIO Used the software for: 3-5 years ### "Easy to sync Global Address List" March 6, 2019 5.0 It was great at first as I piloted it for my organization. After that through word of mouth more folks registered. We’ve had to continuously add licenses as it is very simple and effective. Pros The ease that we can sync select mobile numbers based on distribution lists. Cons The free version ceases to work after too many individuals in the organization signup, even if you don’t have an enterprise version. Review Source R Reviewer IS Support Analyst Used the software for: 3-5 years ### "Great Product" February 26, 2019 5.0 Even though I found Cirasync first, I still looked into other products for months but kept coming back to Cirasync. It had everything we wanted and seemed more advanced than the other products out there. The support of the tech team and the product has made life easier for our company. It runs on its own and I have never had any issues with it not working for as long as we have been a customer. Pros The ease of use it is to sync everything Cons Product cannot pull display name and place it on the phone. It can only pull the first and last name when syncing to the phone Review Source R Reviewer WIndows Admin Used the software for: 3-5 years ### "Easy to use and it works!" February 27, 2019 5.0 Overall the guys at CiraSync have helped us greatly in the early stages of using the service. I'm only using a small part of the service but the support team was very helpful getting our company where we needed to be. Pros the Unified Contact Manager is my favorite part of CiraSync. We had issues keeping everyone's mobile phone contacts syncing to our local active directory users and telephone numbers. UCM made it easy to sync contacts between 50 mobile phones using activesync. Cons I honestly had no issues with the software. its very easy to use and support is very helpful and hands on. Review Source R Reviewer IT Manager Used the software for: 3-5 years ### "Excellent Product" August 24, 2020 5.0 Love this product and recommend it all the time to other IT individuals. Pros Needed to be able to push company contacts to all mailbox contact folders from a public folder we keep up with as extensions, title, numbers and other details change. This allow me to push these updates daily so everyone has the most up to date version. Cons The logic on the merge feature could get some improvement. Review Source R Reviewer IT Director Used the software for: Less than 1 year ### "Easily solved several business problems" August 2, 2019 5.0 We solved two issues: getting all staff contacts to every phone and then having the ability to do the same with a newly acquired company. Pros It was quick to setup and very intuitive to use. We needed a solution to pull all of our company staff contacts on every corporate phone and this product delivered. Cons When using it with Office365 you need to grant full Global Admin rights to the product. I wish you could grant access to just the areas you need for better overall security. This may just a limitation with connecting with Office365. Review Source R Reviewer Head of Technology Used the software for: 1-3 years ### "Filling the gap of missing functionality of O365 " May 29, 2019 4.0 Pros Ease of use Quick updates Transparent addresses Cons Support could be better Interface design Review Source R Reviewer CFO Used the software for: 3-5 years ### "Outlook contact files" February 19, 2019 5.0 Pros We use this software primarily to access multiple contact folders on our hand held devices. It works great. Cons I can't say that I have any dislikes about the software. It does the job. Review Source CD Chris D. Systems Coordinator Used the software for: Less than 1 year ### "Cirasync for O365" December 11, 2019 5.0 My overall experience has been a positive one, from setup to production. The software just works! Pros The integration with our on-prem AD to O365 for Cirasync is absolutely amazing. We can add and remove users at a touch of a finger. Cirasync handles all the license changes for us automatically without any user intervention. Cons I have nothing bad to say about the product, it works well in our environment. Review Source R Reviewer IT Used the software for: 1-3 years ### "Simple and Great" February 28, 2019 5.0 Pros Does what I simply needed, share Outlook Contacts easily across workstations. Setup/support was great Cons Worked kind of slow over cloud setting up, but maybe that's not controllable. Review Source Verified Reviewer Systems Engineer Used the software for: Less than 1 year ### "Does what is Expected" May 29, 2019 4.0 Pros It was easy to use and enjoyed the free version Cons Nothing really. I cant think of anything I didnt like Review Source VR Verified Reviewer IT Manager Used the software for: Less than 1 year ### "Great Product" December 12, 2019 5.0 Pros The software is easy to figure out. We don't have a lot of users, so it is primarily set it and forget it. The dashboard makes it easy to see what is going on. Cons Licensing is sold in blocks of 10 users minimum. Review Source FH Florian H. IT-Projectmanager Used the software for: Less than 1 year ### "Best gal contac sync (iPhone) on the market" May 30, 2019 5.0 Pros Its so easy to use, never had some kind of issues so far. Cons Nothing, jut works fine in my case because the only thing my company needs is the gal sync option. Review Source VR Verified Reviewer Senior Porject Manager Used the software for: 1-3 years ### "No fuss synchronization " February 19, 2019 4.0 Pros Set it up and forget about it. It just does it’s thing and nobody is the wiser Cons Every now and again I don’t get a sync report so I log in and check the settings. Then I start getting sync reports again Review Source JM Joshua M. CFO Used the software for: Less than 1 year ### "Very Easy to use" August 6, 2019 5.0 Now employees are connected with their information. Awesome Pros I set it up in about 3-4 hours. It worked first time flawlessly and has not stopped working. Simple and works Cons The technical how to on the website is weak. I think they should offer someone to walk you through setup. Without my technical experience it would not have been as easy. Review Source R Reviewer Director of Operations Used the software for: Less than 1 year ### "Easy and Seemless" May 29, 2019 4.0 Pros I like the ease of use for the product. The interface is easy to navigate and understand Cons There are some glitches...like I remove a license for a user and a couple days later the user is granted a license again. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.