# Page 2 | CiraSync Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is CiraSync the right Calendar solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183198/CiraSync/reviews --- CiraSync 4.6 (95) [View alternatives](https://www.capterra.com/p/183198/CiraSync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of CiraSync ## Showing most helpful reviews Showing 26-50 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Sam R. IT Manager Warehousing Used the software for: 2+ years ### "Cirasync Review" April 14, 2025 4.0 It has been a good experience overall. It does exactly what we want it to do. It allows for contacts to be synced from Exchange to mobile devices. Pros I like that it syncs a directory or group of contacts to mobile devices. It is a fairly inexpensive software paid on an annual basis. Cons It's a little complicated in the setup. It could be more user-friendly for non-tech individuals. Review Source IAU Ibrahim Aydin U. IT Technician Computer & Network Security Used the software for: 2+ years ### "IT Confidence (IBAU Review)" June 6, 2024 5.0 Easy to use, implement and satisfied customers.. Pros Easy to syncronize contacts from Office 365 to end users Smartphones (Apple Mail, Outlook Client) Cons I have not yet met a challenge in Cirasync that I have disliked. Review Source DD Dona D. IT-Employee Hospital & Health Care Used the software for: 2+ years ### "Great product for low price" May 16, 2024 5.0 I think it's a very good product, low budget but does the right thing for us. We only use it for sync our company contacts on every devices. When there is a new employee, they get all the contacts straight away within a few contact. When I have the change a phone number, everyone get's it without doing anything. So yeah, very practical! Pros I like the easy set-up, the daily sync and reports and the easy set-up. I searched for a lot off other programs to do the same which CiraSync does, but this was for our company the best solution. But especially the helpdesk and chat support which is very active and helpful! Within a few moment you get answer or you can do a call where they help you further with the process. Cons When you don't use the product a lot, there is a lot of possibilities to change or test. I try to figure it out myself and 90% of the time it's easy but in 10% I don't find the solution. But then the helpdesk is very helpfull! Reason for choosing CiraSync The budget and the easy solution for our company Review Source AAG Abdul Amin G. Senior IT Support Level Two Consumer Goods Used the software for: 1-2 years ### "Excellent Customer Service" May 22, 2024 5.0 Pros The support provided by Obi, excellent service provided Cons Difficulty to make certain changes without help from support Review Source Doran B. Sr. Infrastructure Engineer Hospital & Health Care Used the software for: 2+ years ### "Best software purchase we've made in a long time." February 15, 2019 5.0 We have 200 users with iPhones and needed to push out an Address Book to both give them the numbers for both internal and external contacts as well as provide Caller ID function for known numbers. This was easily achieved when we had an on premise Exchange server, but lost the (reliable) functionality for about 2 years when we switched to Office 365. There just was a product that would do the sync. Pros We were quickly and easily able to start syncing out a company phone list to all of out iPhone users. We looked for a product to do this for a very long time and even invested a ridiculous amount of money to have someone build us an Azure based app/site to do the sync, which eventually stopped working after Azure updates and changes. We are so glad that we found CiraSync. It has done exactly what we wanted it to do and I know it can do more. And it's reasonably priced. Cons I don't have any complaints about the software. It has been flawless for what we purchased and use it for. The only thing I would want is for the Sync Photo check box to stay at the setting you select. Always reverts back to unchecked. Review Source Response from CiraSync March 8, 2019 Hi Doran, Thank you for taking the time to review our software and saying "Best software purchase we've made in a long time." Always great to hear from happy customers! Thank you for sharing the journey of getting to CiraSync. I will also share the Sync Photo checkbox issue with the Dev team. Best Regards, Sonya JB Jonah B. Sr. IT Engineer Construction Used the software for: 2+ years ### "3 Year CiraSync Review" February 22, 2019 5.0 CiraSync is a service that just works once you have it configured and setup. Except for buying more or renewing licenses, we haven't had a need to call them. We haven't had a single time that the service hasn't worked or has been down. Pros We were looking for exactly what CiraSync offers. It's amazing how difficult it is to find a service that syncs the GAL to the user's People list. CiraSync does this with ease and cost effectiveness. Cons That's it's not free. That would obviously be the best price but obviously is not realistic. When we first got the service, CiraSync was unable to add licenses to the current lot and give a prorated price. So we have different license expiration/renewal dates all over the place. But, I would say approx. a year-ish ago, that has been fixed. You can now purchase licenses at a prorated rate and tac onto the current single lot so all licenses expire/renew at the same time. Thank you CiraSync for that. And that would have been my gripe, which isn't a gripe anymore because it has been fixed. Review Source Response from CiraSync March 8, 2019 Hi Jonah, Thank you very much for such a stellar review: always thrilled to hear from happy customers! And, congratulations for using our software for 3 years! So pleased to hear that CiraSync have never been down for the entire time your organization has been using it. I also wanted to take this opportunity to let you know that we are constantly adding new functionality; but if you have any features in mind, do let us know. Best Regards, Sonya  Matthew M. Director of Information Technology Information Technology and Services Used the software for: 2+ years ### "GAL Sync for Mobile Devices" February 15, 2019 4.0 I have used this software across multiple companies. It works well for what it does and solves the issues of having to copy contacts to users outlook profiles. Once it is setup it flows seamlessly. Pros This software allows you to essentially sync your outlook contacts to your local profile so you do not have to do lockups to find staff members. We create a sub folder called GALSync under each users contacts and then allow the software to sync the GAL to each users local contacts. This makes it a non-manual process, and then allows for terms and additions to flow seamlessly. Cons The software is very confusing when you want to exclude mailboxes, services accounts, or conference rooms. Each time a new box is created you have to login to remove it from the "sync" as they are auto added by default. Review Source Response from CiraSync March 8, 2019 Hi Matthew, Thank you for taking the time out of your schedule to review CiraSync and provide detailed feedback. Very much appreciated on our end. Also, great to hear that you have used our software for multiple clients. I see you have rated our Customer Support only 2 stars: would like to learn more about the issues you faced with our support so we can improve our service. Best Regards, Sonya WS Wendy S. Director of Business Services Individual & Family Services Used the software for: 2+ years ### "CiraSync solved lots of problems for me" February 16, 2019 5.0 In a HIPAA concerned field, Information System administrators need a way to control access to information. And, in a 24x7 environment it is important to put important information at staff's fingertips. CiraSync was the perfect product for us. I can control information and push just what is needed to staff's phones. Pros The thing I like the most about the product is a very intuitive user interface. Even if I haven't had to use the administration portal in months, I can quickly log in and get to what I need. You do not have to be an Exchange or iOS engineer to use CiraSync in many powerful ways. Cons Early on there were key features I felt were missing. For example, limiting how many weeks/months of calendars to push. Many of these features have since been added. The feature I'm still hoping will be released soon is the ability to schedule more than one sync per day. Review Source Response from CiraSync February 21, 2019 Hi Wendy, Thank you for your time to review CiraSync: really appreciate your 5-star review! The intuitive user interface is the result of customer feedback and we are always happy to receive feedback on improving our software. I will share the feedback on scheduling a sync more than once a day with our dev team and circle back with you. Best, Sonya DH Del H. IT Manager Construction Used the software for: 1-2 years ### "CiraSync A Solid Performer" February 25, 2019 5.0 We began using CiraSync about 2 years ago. The company has 4 public contact lists that required syncing in various combinations to our 50+ Office 365 users. We had used another product for a few years but found it very difficult to maintain and prone to partial or failed syncing. When we migrated to CiraSync we found it very reliable and very quick to perform syncs. We were able to have it set up and working, including our learning curve, in a couple of hours. Since we began using it we do not know of a single failed sync cycle. Adding new users and selecting the sync set for them takes just a few minutes. Pros Set up is reasonably intuitive. Operation has been flawless for the 2 years we have used the software. Cons Understanding their terminology and structure requires actually reading the set up documentation. However, once you understand their approach it has not been a problem. Review Source Response from CiraSync March 7, 2019 Hi Del, Thank you for such a stellar review: so great to hear that you have not experienced any issues since you have setup the software for your organization two years ago! Really appreciate your taking the time to review the software. We are constantly adding new functionality but please do not hesitate to reach out to us if you have any features in mind. We very much like hearing from our customers, especially happy ones. Best regards, Sonya AD Adam D. Director of Operations Telecommunications Used the software for: 1-2 years ### "Solid job at Syncing Outlook365 GAL to Outlook on PC and Mobile" February 22, 2019 5.0 Cirasync excelled at making sure that their software was properly syncing our contacts. They are hands on, and provided in depth support to setup the software. The syncs have been running 1.5 years and with no issues. Pros The software consistently and reliably syncs contact information across our devices for all of our users. Since we have employees and some temporary users, it is easy to remove or add back users to sync with a check box. I appreciate the help from the people with Cirasync Application Support, and Dev's who went beyond my expectations to setup the software, and were able to map the HomePhone and Notes fields to properly sync. Cons We setup Cirasync in July2017 and discovered that a few contact fields from the GAL did not sync such as the HomePhone and Notes fields, even though these fields are listed in the software to sync. Cirasync confirmed the issue by saying, "Right now CiraSync does not push fields such as Home Phone and Notes for outside contacts". Impressively Cirasync team dove deep with us over a month's time with desktop sharing meetings and then engaged their DEV team to map these fields. As I am not a programmer or database expert, it was a little challenging to deep dive into how the different Outlook Fields map across platforms, but Cirasync provided ongoing help and got a working resolution. Review Source Response from CiraSync March 7, 2019 Hi Adam, Thank you for taking the time to review CiraSync & for giving us 5 stars in so many categories! We are always thrilled to hear from happy customers. The story you relate about the missing features and the speed with which our Dev team provided a solution exemplifies the commitment and dedication of not just the Dev team but everyone here at CiraSync at putting the customer first. Best regards, Sonya Manoj Kumar Y. IT System Analyst Philanthropy Used the software for: 6-12 months ### "User friendly and very easy to Administer. " August 2, 2019 5.0 Pros We were struggling with a problem about contact synchronization on every mobile device in our company. Then We found a solution and used CiraSync. The great thing about this product is - There is no intervention or action required from the user. It's all about admin portal. User only see the result and that is actually a Sys admin wants. This actually helped a lot. Now days we are relaxed and not worry about contact sync. We have to just add the user in a security group and that is it. Because of this we are focusing on other big and major projects because CiraSync has made our lives easy and smooth. Cons Nothing, I am really happy with support. Reason for choosing CiraSync Just because of ease of use Review Source Response from CiraSync August 9, 2019 Hi Manoj: Thank you for taking the time to review CiraSync. We appreciate it very much. Very pleased to see that our software solution solves your company's contact management program. Best, sp Clint S. Senior Systems Administrator Construction Used the software for: 2+ years ### "The only option " February 15, 2019 5.0 Pros It provides a service which not many others can replicate. All my staff love not having to worry about contacts. Cirasync makes it a breeze. Cons Software can be a little confusing to setup. Review Source Response from CiraSync March 8, 2019 Hi Clint, Much appreciate your giving CiraSync 4 and 5 stars in multiple categories and so pleased to read your comment "The only option." Always fantastic to hear from happy customers. I see you have rated our Customer Support only 3 stars: would like to learn more about the issues you faced with our support so we can improve our service. Best Regards, Sonya JW Joseph W. Director of IT & Production Services Information Technology and Services Used the software for: 1-2 years ### "CiraSync Helped Tremendously!" February 18, 2019 4.0 It has been a great, time-saving, inexpensive tool that has allowed everyone in our company to have mobile phone contacts that are in sync across every user. This has been very helpful and critical to situations of coverage, on-call availability, and the like. Their support has also been way above average, and the cost to benefit ratio is easy to justify for even strict budgets. Pros The software was easy to use when implementing the syncing of the global address list to all company users. The setup and interface were fairly straightforward and intuitive. Support was also very helpful with the minimal questions I had about configuration. We now have all company users receiving a daily sync of the GAL to their Outlook and mobile devices as a contact list. Cons There are some quirks with understanding how the combining of calendars works. That section of the tool was not as intuitive as the contact syncing features. I also wish the calendar function could combine the data on the server side, not the user side. Review Source Response from CiraSync March 8, 2019 Hi Joseph, Really pleased to hear that CiraSync has helped tremendously in your organization. We are always thrilled to hear from happy customers. Thank you for taking the time to review our software and also for calling out our stellar Customer Success Team. I will share the feedback on the calendar data with the Dev Team. Best Regards, Sonya JK Justin K. Manager Systems Engineering Financial Services Used the software for: 1-2 years ### "Create and Sync contact cards from Azure AD to multiple users" December 14, 2021 5.0 It's a set and forget tool, until you have a new use case. It just works and works very well. Pros It's so easy to setup and create contacts from data in Azure AD and push copies to users. Support team is amazing for years so responsive. Cons N/A honestly nothing. You buy tires for a car and it goes and you buy cirasync in our case to sync contacts and it does it. Review Source Brad M. IT Manager Hospitality Used the software for: 2+ years ### "Great Product" February 16, 2019 5.0 Seamless software with great support if any issues come up. Pros This makes syncing your organisational contact lists a breeze. Have searched for a product that is so easy to use and with great support. Cons Not really anything to complain about here. Review Source Response from CiraSync February 23, 2019 Hi Brad, Thanks for a stellar review of our product: so glad to hear that you consider it a great product and have no cons! I will pass on the compliment about our Support Team: I know they always appreciate happy customers. Best, Sonya CM Christopher M. IT Manager Construction Used the software for: 2+ years ### "CiraSync Review" February 15, 2019 4.0 We wanted to use a program that would sync a certain public folder in our Exchange system into private folders. Plus, we operate in an Office 365 environment so it also required to work with EOL. Pros Very simple to use and configure. Once the system was up and running, we have had very little to do in maintenance or updating, very self sufficient. Cons I really do not have cons for the software, if anything I tend to forget how to log in sometimes since I rarely log into the program. Review Source Response from CiraSync March 8, 2019 Hi Christopher, Thank you for taking the time to review CiraSync: we always like hearing from happy customers. So pleased to hear that our software does not require any updating or maintenance from your end. Our goal is to have a seamless SaaS that our customers can setup and forget about it! We are constantly adding new functionality but if you do have any features you would like, please do not hesitate to reach out to us. Best Regards, Sonya Phil W. Senior Director of IT Construction Used the software for: 1-2 years ### "Warfel Construction" February 15, 2019 5.0 We have a lot of company issues smartphones that we need to distribute and manage various contact lists on. Before CiraSync it was a very time consuming and failure prone process. Pros CiraSync is very easy to implement and administer. Cons Don't really have any cons that I can think of. Review Source Response from CiraSync March 8, 2019 Hi Phil, Thank you for taking time to give CiraSync a stellar 5-star review! Much appreciated from our end. We are always happy to hear from satisfied customers. Also, thank you for sharing the details of pre-CiraSync challenges at Warfel. By the way, we are constantly adding new functionality to CiraSync but if you have any features you would like, do reach out to us. Best Regards, Sonya DT Dil T. System Analyst Non-Profit Organization Management Used the software for: 1-2 years ### "Great tool to sync contacts to phones" February 25, 2019 5.0 We are using CiraSync to push all the staff's contacts to company cell phones and must admit it is doing what it says. I wish above mentioned drawbacks could be addressed. Pros It pushes the contacts added (from synced office365) to the phone. Can customize, which account to add and which one not. Reporting is straight forward. User friendly and easy dashboard, as well as editing (making changes). Customer service is great. They come back to you in time with answer. Cons Not sure, it has anything to do with CiraSync or just phone issue, when we replace any phone number in office365 it pushes (or add) second phone number to the account making two phone numbers (new and old) in the contact in phone. Also when we remove any contact from office365, it does not remove that account from phone. We have to delete the retired contact manually from phone. Review Source Response from CiraSync March 7, 2019 Hi Dil, Thank you for taking the time to review CiraSync: very much appreciate your giving 5 stars in multiple categories. Really great to see that our software is addressing your organization's challenges with contact management. I have noted the issue you mention and will forward it to both our Customer Success Team and Dev team. One of the team members will circle back with you. Best, Sonya JH James H. IT Manager Legal Services Used the software for: 2+ years ### "Great product! Microsoft is missing out." February 26, 2019 5.0 Changed my tech-world a lot by enabling users and pushing content out with ease. Pros The go-to solution for syncing important info within my organization, and love the fact it syncs back to the Exchange Online server to keep managing users seamless. I wish for a few more features (given Microsoft's rapid paced development on the back-end and within Outlook.) Cons Separate the sync now options to push calendar only, notes only, contacts only. Centralize licensing so we don't have to deal with different expiration / renewal dates. Review Source Response from CiraSync February 27, 2019 Hi James, Thank you for a great review, especially the 5-stars on our overall quality. Very pleased to know that you would strongly recommend our software to your colleagues. I will pass on the improvement requests to our Dev team. Best regards, Sonya SH Shaun H. CIO Information Technology and Services Used the software for: 2+ years ### "Easy to sync Global Address List" March 1, 2019 5.0 It was great at first as I piloted it for my organization. After that through word of mouth more folks registered. We’ve had to continuously add licenses as it is very simple and effective. Pros The ease that we can sync select mobile numbers based on distribution lists. Cons The free version ceases to work after too many individuals in the organization signup, even if you don’t have an enterprise version. Review Source Response from CiraSync March 7, 2019 Hi Shaun, Thank you for taking the time to review CiraSync with so many 5 stars. Really appreciate it. Yes, we are limiting the free version to 20 users in an organization as it is really intended to demo the power of CiraSync. As you know, we are constantly adding new features and functionality but please do not hesitate to reach out to us if you have any features in mind. Best Regards, Sonya LW Lauren W. Information Technology Support Specialist Commercial Real Estate Used the software for: 1-2 years ### "A fantastic tool for keeping our company’s contacts in sync." February 15, 2019 5.0 Using CiraSync saves me a lot of time in data entry and trying to update outdated Vcards. Pros CiraSync is simple to use. I just do what I normally do enter my user's information into Active Directory and I've selected an option to run a sync every night at 11pm. If I want the changes to take effect earlier then I simply do a manual sync by selecting that option. This pushes out all new contact information to my company’s Outlook, phones, or any other electronic device that is utilizing this software. Cons Sometimes I find it a bit difficult to find a user to delete once they leave the company. When trying to find them in the Contact Collection section there is not a way to alphabetize the list only expand it to see all the users. Review Source Response from CiraSync February 23, 2019 Hi Lauren, Thank you for taking the time to give us such a great review: much appreciated. And, very pleased to learn that you consider CiraSync to be a fantastic tool. I will share the feedback on alphabetizing the contact list with the Dev Team: I know they are always considering new features to add to the software. Best, Sonya AS Amy S. IS Support Analyst Construction Used the software for: 2+ years ### "Great Product" February 22, 2019 5.0 Even though I found Cirasync first, I still looked into other products for months but kept coming back to Cirasync. It had everything we wanted and seemed more advanced than the other products out there. The support of the tech team and the product has made life easier for our company. It runs on its own and I have never had any issues with it not working for as long as we have been a customer. Pros The ease of use it is to sync everything Cons Product cannot pull display name and place it on the phone. It can only pull the first and last name when syncing to the phone Review Source Response from CiraSync March 8, 2019 Hi Amy, Thank you for a stellar review: very much appreciated. So pleased to hear that CiraSync beat all the other products in your consideration! I will share the feedback on pulling the display name on the phone with the Dev Team. Again, thank you for taking the time to review CiraSync. We are always happy to hear from customers who love our product. Best Regards, Sonya SB Simon B. Managing Director Information Technology and Services Used the software for: 1-2 years ### "CiraSync Review" February 27, 2019 5.0 It solves a very pressing issue / task for us and our customers, to replicate data into different mailboxes oder calendars in Office 365. Pros It solves a very pressing issue / task for us and our customers, to replicate data into different mailboxes oder calendars in Office 365. Additionally, after having configured the tenant properly, it is working just flawlessly, it is a highly reliable solution! Cons First setup is not highly intuitiv, API into ITGlue, Datto RMM, Autotask PSA would be great! Review Source Response from CiraSync March 7, 2019 Hi Simon, Thank you for a stellar review of our software! We love to hear phrases like "working just flawlessly" and "it is a highly reliable solution." Much appreciate the time you took to review CiraSync. I will pass on the setup feedback to our Dev and Customer Success Teams. Best Regards, Sonya pK platon K. WIndows Admin Information Technology and Services Used the software for: 2+ years ### "Easy to use and it works!" February 26, 2019 5.0 Overall the guys at CiraSync have helped us greatly in the early stages of using the service. I'm only using a small part of the service but the support team was very helpful getting our company where we needed to be. Pros the Unified Contact Manager is my favorite part of CiraSync. We had issues keeping everyone's mobile phone contacts syncing to our local active directory users and telephone numbers. UCM made it easy to sync contacts between 50 mobile phones using activesync. Cons I honestly had no issues with the software. its very easy to use and support is very helpful and hands on. Review Source Response from CiraSync February 27, 2019 Hi Platon, Thank you for the kudos and the 5-star review! And, really great to hear that our stellar Support team was helpful in getting you setup with the solution. Best regards, Sonya DF David F. IT Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "CiraSync Does What I Need It To Do" February 15, 2019 4.0 Very responsive in responding to issues. Will honestly tell you if an issue is with their software or with Microsoft. Pros Finally, a tool that allows us to access public folders contact list on Exchange Online with our many different personal smartphones. It is basically set it up, and forget it. Cons It would be nice if it were possible to enable Sync Photos as the default during scheduled updates? One of our users can't find anyone in our massive public folder, unless he can see their picture. So, I have to manually update everyone daily, just to make this one person happy. Review Source Response from CiraSync March 8, 2019 Hi David, Thank you for taking the time to review CiraSync: much appreciate your giving us 4 stars in so many categories. We always like hearing positive things about our Customer Success Team. I will forward your request to our Dev and Customer Success Teams for followup. Best Regards, Sonya Similar Products Featured