---
title: "Sales Cookie Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Sales Cookie the right Commission solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/183216/Sales-Cookie/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Sales Cookie

4.7 (196)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of Sales Cookie

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

DW

Dana W

COOHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“The platform has provided accurate and timely commission calculations, significantly reducing the amount of manual work required and saving our team many hours each pay period.“

June 15, 2026

PS

Phillip S

EVPSecurity and Investigations, 11 - 50 employeesUsed the software for: Less than 6 months.

“As a new user, I am finding it a bit difficult to learn how to access all the information in the platform. “

December 19, 2025

MM

Mitch M

Commercial Operations ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“From the very beginning, the team at Sales Cookie has demonstrated a very clean and organized approach to take our manual Excel-based commission process and automate it through the Sales Cookie software.“

July 2, 2026

ES

Elizabeth S

Commission AnalystInsurance, 201 - 500 employeesUsed the software for: More than 2 years.

“For me, it's always been a trail and error.“

June 4, 2026

AE

Amanda E

Commissions AnalystInsurance, 51 - 200 employeesUsed the software for: More than 2 years.

“It also allows me to focus on planning for future compensation plans and allows us the time to focus on more complex issues.“

June 5, 2026

DS

Dennis S

Software Engineer and Business DevelopmentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Calculating commissions manually manually was taking more time and were prone to errors.“

September 9, 2024

ES

Elizabeth S

Commission AnalystInsurance, 201 - 500 employeesUsed the software for: More than 2 years.

“Anytime I've ever had an issue, I've always been able to get answers quickly. Whenever there is a questions on payouts / commissions, the Sales Cookie team has always been there to remind me the process and walks me through.“

June 4, 2026

LG

Laura G

Manager of Business OperationsStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“At first, the system was difficult to understand between the few different plan we had.“

April 5, 2024

## Showing most helpful reviews

Showing 1-25 of 196 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

William I.  
Sales Operations Lead  
Accounting  
Used the software for: Less than 6 months

### "From Manual Spreadsheets to Global Commission Automation"

May 26, 2026

5.0

We implemented Sales Cookie to replace a manual commission process that was consuming significant hours from Sales Ops and Finance every month across four global regions. The implementation team was responsive, thorough, and flexible with our complex plan structures, including multi-tier accelerators, channel splits, referral credits, and manager scorecards.

Pros

We moved from a fully manual, spreadsheet-driven commission process to an automated global platform. Our France team had been on Sales Cookie for four years and loved it, which gave us confidence going into the global rollout. The native Salesforce sync means we are not re-entering data or reconciling between systems. Reps now have real-time access to their commission statements instead of waiting for monthly spreadsheets from Finance, which has built trust and reduced the volume of "where's my commission?" inquiries. The dispute center lets reps submit questions directly in the platform, and we can resolve and track everything in one place. The Customer Support team has been outstanding. The implementation team (\[sensitive content hidden\]) are hands-on throughout the entire build, validation, and launch. Response times were fast, and they proactively surfaced solutions to edge cases we hadn't even thought of yet.

Cons

There is a real learning curve on the admin side. The platform is powerful, but understanding how calculations flow, how alerts work, and how to audit across multiple plans and regions takes time and hands-on practice. If there are future updates to the UI an Admin view of all attributes in 1 screen to Export and Upload into would be great.

Review Source

Response from Ninth Floor Technologies

June 1, 2026

Hi Will - thank you for the detailed review and for trusting us with your global rollout. We’re glad the native Salesforce sync, real‑time rep visibility, and dispute center have reduced manual work and improved transparency for Sales and Finance teams. Our implementation and customer support teams will appreciate your recognition. Your feedback on the admin learning curve is extremely valuable. We’re actively investing in capabilities that simplify cross-plan auditing and attribute management across multiple workspaces/regions. We appreciate the partnership and look forward to supporting your team’s continued success.

AE

Amanda E.  
Commissions Analyst  
Insurance  
Used the software for: 2+ years

### "MPA Sales Cookie"

June 5, 2026

5.0

Overall, Sales Cookie has saved me so much time by eliminating the manual calculation that we were doing prior to Sales Cookie. I can focus on other aspects of my role and be more available to managers and agents.

Pros

The system always me more time to focus on other aspects of the commission process because it does all the hard work and calculations for us. It also allows me to focus on planning for future compensation plans and allows us the time to focus on more complex issues. Our agents consistently praise the user interface and how easy it to track and keep up with their polices and sales

Cons

I would like to be able to have a snapshot of a weekly or monthly statement that would include all plans in one view for agents. The separate plans are crucial however when balances out their book it would be great to be able to view the week or month in one snapshot.

Review Source

Response from Ninth Floor Technologies

June 10, 2026

Hi Amanda - thank you for the great review. We’re glad Sales Cookie has freed up so much of your time and given agents an easy, intuitive way to track their sales and commissions. The consolidated monthly snapshot across all plans is available on the rep and manager dashboards, and is also accessible to admins or super users under the Incentives tab. We appreciate your feedback and are thrilled Sales Cookie is delivering meaningful efficiency gains.

SW

Sakeenah W.  
Sr. licensed agent  
Insurance  
Used the software for: 6-12 months

### "Sales Cookie Reviiew"

November 13, 2021

3.0

it would have been better if the administrator was more educated on how to operate Sales Cookie to the fulest.

Pros

I like the most that I could track commissions

Cons

I didn't like having to scroll over to see the entire input or line

Review Source

Response from Ninth Floor Technologies

November 19, 2021

Hi Sakeenah - thank you for your review. You can export all crediting & commission details into a spreadsheet. You can also select & move pertinent columns to the left & the browser will remember your preferences. Please check out this short overview video: https://www.youtube.com/watch?v=HwMK4L0aO9E Thank you!

HP

Helen P.  
APAC Finance Leader  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Tool for Commission Tracking"

July 16, 2026

5.0

Overall, I have had a great experience with Sales Cookie. It is a reliable and user-friendly solution that makes it easy to track commissions and understand performance. I appreciate the transparency and accessibility it provides.

Pros

Sales Cookie provides a centralized platform for commission management, making it easier to review payout details, track performance, and communicate commission information to sales teams. The transparency and accessibility help improve efficiency and reduce manual inquiries.

Cons

It would be helpful if the reporting and filtering capabilities were more flexible. Having additional options to customize reports and export data would improve the user experience.

Review Source

Response from Ninth Floor Technologies

July 22, 2026

Hi Helen - we’re glad to hear Sales Cookie has made commission tracking clearer and more efficient for your team. Thank you for the feedback. Enhanced reporting is on our roadmap, and your input helps us prioritize the right improvements. We appreciate you sharing your experience and remain committed to supporting you.

ES

Elizabeth S.  
Commission Analyst  
Insurance  
Used the software for: 2+ years

### "Clean and Easy 5 Stars"

June 4, 2026

5.0

Sales Cookie overall has been awesome. Anytime I've ever had an issue, I've always been able to get answers quickly. Whenever there is a questions on payouts / commissions, the Sales Cookie team has always been there to remind me the process and walks me through.

Pros

The best thing about Sales Cookie is it is clean and organized. Once you know the system, it is SO easy to navigate. The customization for our individual plans and departments has been vital to keep our agents and management happy.

Cons

There is a little bit of a learning curve (this may mostly be on me) with learning the system. For me, it's always been a trail and error. Fixing errors can be a bit messy but that also depends on the type of plans you have in place.

Review Source

Response from Ninth Floor Technologies

June 5, 2026

Hi Elizabeth - thank you for sharing your experience! It’s great to hear that Sales Cookie’s structure and ease of use have helped keep agents and managers happy. We understand that getting comfortable with a new system takes time, and we appreciate you calling that out. Our team is always here to help with tricky scenarios, and we’re glad those interactions have been valuable for you. Thanks again for trusting us with your commission processes.

MS

Mason S.  
Admin  
Entertainment  
Used the software for: 6-12 months

### "Sales Cookie Review"

May 15, 2026

5.0

They are very helpful in implementing the website to cater to all your needs. From check-ins to calls they make sure everything is working the way you want it to.

Pros

Easy to use, helps create friendly competition between salespeople, and their support staff is very helpful to make sure everything continues to run smooth. Once it is implemented the commission calculates daily and allows for users to track their sales and the payouts added to their payroll.

Cons

I wouldn't say there are any cons with Sales Cookie. Any issue you may have is easily resolved with their support staff to work out any quirks you may have. They respond quick and make sure they understand how you want it to work.

Review Source

Response from Ninth Floor Technologies

May 26, 2026

Hi Mason - thank you for trusting Sales Cookie to automate your commissions and custom reporting. We appreciate you taking the time to share your experience, and we’re thrilled to support your team. We look forward to serving you for many years to come.

DW

Dana W.  
COO  
Human Resources  
Used the software for: 6-12 months

### "Sales Cookie Has Transformed Our Commission Process"

June 15, 2026

5.0

Overall, our experience with Sales Cookie has been very positive. The platform has provided accurate and timely commission calculations, significantly reducing the amount of manual work required and saving our team many hours each pay period. The system has improved transparency and confidence in our commission process while helping minimize errors associated with spreadsheet-based calculations. Although there was some time required upfront to configure our compensation plans and understand all of the available features, the ongoing benefits have far outweighed the initial learning curve. Additionally, Sales Cookie's support team has consistently been fast, responsive, and reliable, making implementation and ongoing maintenance much easier. Overall, Sales Cookie has been a valuable tool for automating and streamlining our commission management process.

Pros

What I like most about Sales Cookie is its accuracy and efficiency. The platform allows us to calculate commissions accurately and in a timely manner, significantly reducing the risk of errors associated with manual calculations. It has saved our team many hours each pay period by automating what was previously a very time-consuming process. Additionally, the Sales Cookie support team has been fast, responsive, and reliable whenever assistance has been needed, which has contributed to a positive overall experience with the product.

Cons

Building commission plans and ensuring that all rules aligned with our compensation structure required a significant upfront investment of time and attention to detail. While the system performs very well once implemented, there can be a learning curve when making changes to compensation plans or introducing new commission structures. However, the responsive and knowledgeable support team helped minimize these challenges and made the transition much smoother.

Review Source

Response from Ninth Floor Technologies

June 18, 2026

Hi Dana - thank you for the positive review. We’re thrilled to hear that Sales Cookie has significantly reduced manual work, improved accuracy, and given your team confidence in their commissions. Automating a complex compensation structure requires precision and we really appreciate your active partnership. Thank you also for recognizing our support team.

MV

Mark V.  
Corporate Controller  
Printing  
Used the software for: 2+ years

### "Sales Cookie - A Great Solution"

June 18, 2026

5.0

overall our experience has been phenomenal - the customer support has been incredible with quick responses/solutions to any problems our business runs into.

Pros

such a great customized tool that automates your workflow for commissions on all fronts - all the way from booking the accounting accrual to payouts to the reps.

Cons

there is not much to complain about - the system works great for our complex commission structure and is very user friendly

Review Source

Response from Ninth Floor Technologies

July 16, 2026

Hi Mark - thank you for the fantastic feedback. We’re thrilled to hear Sales Cookie is delivering end‑to‑end automation and supporting your complex commission structure with ease. We appreciate your comments, and quick, reliable solutions are exactly what we aim to provide. We look forward to supporting you for many years to come.

Jenn C.  
Global Head of Sales Operations  
Financial Services  
Used the software for: Less than 6 months

### "Global Head of Sales Operations."

May 28, 2026

5.0

Exceptional. I'm excited to see the value Sales Cookie brings to Esker's global team. Appreciate all of the hard work from Swati, Andres, and team.

Pros

Customer Service and support with implementing from the team was one of the best I've experienced in my career. The team is attentive and makes sure the platform meets all of your organizational requirements.

Cons

N/A and looking forward to our second phase rollout. I am happy to speak as a referenceable customer to related SaaS companies should they have any questions during the sales cycle.

Review Source

Response from Ninth Floor Technologies

June 3, 2026

Hi Jenn - thank you for the exceptional feedback. We’re thrilled the rollout and support exceeded your expectations. Your willingness to serve as a reference means a lot to us. We’re looking forward to actively supporting phase two of your global commission automation project. Thank you again for taking the time to share your feedback.

VR

Verified Reviewer  
Co-Founder  
Accounting  
Used the software for: 1-2 years

### "From an accountant's point of view"

December 17, 2025

5.0

Overall, it's a great product with a great team. I would definitely pull them into another client if given the opportunity and need.

Pros

For the price, I doubt you could find a more flexible and well supported system for commissions calculations. I received a recommendation from another old colleague of mine who had used Sales Cookie and after a brief evaluation I made the recommendation to my client to use the platform. They had a complex calculation which included the integration of data from two or three other systems via their API. Their onboarding team was great, got it implemented in short order (relative to how long others have taken) and the continued support from them were a pleasure to work with and reasonable from a cost perspective.

Cons

As an accountant, I found the reporting more geared towards the Sales leadership and reps rather than the financial reporting side of things. For example, it wasn't until after we were using the platform for several months that they were able to build in a report that would easily calculate and present the commissions expense and liabilities. That said - they did eventually get it there and usable.

Review Source

Response from Ninth Floor Technologies

December 19, 2025

Thank you for the thoughtful review! We’re glad our flexibility, onboarding, and support met your needs, and we appreciate your feedback on reporting. We’ve recently added additional reporting options and also embedded AI Assistants throughout the solution to better serve finance and sales teams.

LG

Laura G.  
Manager of Business Operations  
Staffing and Recruiting  
Used the software for: 1-2 years

### "The best commission software."

April 5, 2024

5.0

Pros

Sales Cookie is the easiest, most customizable product for commission splitting our business has used. The customer service is top notch and they are incredibly accommodating to any changes or additions in our plan that we need.

Cons

At first, the system was difficult to understand between the few different plan we had. However with the help of the customer service team who were incredibly attentive to my questions and provided amazing communication, we were able to get used to the system very quickly.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel was an entirely manual process and we needed automation to be able to scale.

Review Source

Response from Ninth Floor Technologies

April 11, 2024

Hello Laura - thank you for your review! We appreciate you complementing our customer service - we try very hard to help all our customers automate commissions inexpensively and fast. We also pride ourselves in providing extreme flexibility and scalability!

JC

Jessica C.  
Director of Operations  
Security and Investigations  
Used the software for: 2+ years

### "Overall Very Satisfied User"

May 28, 2025

5.0

Outstanding experience! This program has saved us hours in time in managing our sales commissions. Their support is better than any other I have experienced with other programs.

Pros

The program is easy to understand and easy to use. We have the automater set up which automatically uploads our transactions from a csv file. Adding information to this file is much less timely than adding transactions individually. Sales Cookie support is off the charts! They are ALWAYS responsive and in a quick manner. They are always willing to help look at errors, assist in setting up a new employee, etc. It is their goal that we, as users, have an easy experience with the program. This program has made managing our sales commission SO much easier.

Cons

It would be beneficial to see the view that our employees can see from the Admin portal. Our employees will ask for guidance to find information and my view is different in the Admin portal so I am not familiar with their portal.

Review Source

Response from Ninth Floor Technologies

June 16, 2025

Hi Jessica - thank you for your review and we're happy that we continue to save you time and resources! We'll show you how you can see exactly what the reps see. Briefly, here is the related KB: https://support2.salescookie.com/portal/en/kb/articles/kb-what-is-direct-access

JJ

Jodi J.  
CEO  
Retail  
Used the software for: 2+ years

### "I love Sales Cookie! "

November 11, 2025

5.0

Pros

I love working with the Team at Sales Cookie. They've been SUPER helpful at all times and the system itself is very intuitive. Ay questions I have are always immediately answered!

Cons

There's nothing I don't like about Sales Cookie so there's nothing I can really say to this question.

Review Source

Response from Ninth Floor Technologies

November 12, 2025

Thanks so much, Jodi! We’re thrilled to hear you find the platform intuitive and easy to use. Our team works hard to address customer requests quickly - usually within a few hours. It means a lot that you’ve been with us for 3.5 years. We appreciate you!

DB

Deborah B.  
Director of Finance  
Hospital & Health Care  
Used the software for: Less than 6 months

### "360 Sales Cookie review"

December 17, 2025

5.0

This was a great new implementation for us and provides our producers with an organized place for all commissions.

Pros

They were very knowledgeable and quick on implementation. They were able to handle several commission structures in one program.

Cons

I have not found anything I do not like at this time. They have been able to handle everything we have been asked to program.

Review Source

Response from Ninth Floor Technologies

December 26, 2025

Hi Deb - thank you for the opportunity to automate your commissions and thank you for your positive review. We're thrilled to hear that your payees and you find the solution organized and easy to use.

VR

Verified Reviewer  
Sr Associate  
Information Technology and Services  
Used the software for: I used a free trial

### "Sales cookie is one of the best comission automation software "

February 24, 2025

4.0

Sales cookie is one of the best commision automation software in the market from various sources.

Pros

It has very good user interface for seamless commissions automation.

Cons

Customer services can be improved to some extent.

Review Source

Response from Ninth Floor Technologies

March 4, 2025

This review is clearly fake, highly general from an unscrupulous person. We have filed a complaint and are following up with legal.

VR

Verified Reviewer  
Global SHEQ Director  
Management Consulting  
Used the software for: 6-12 months

### "Sales Cookie - overindulgent and sophisticated sales commission management solution "

November 23, 2022

5.0

My overall experience with Sales Cookie is a favorable one. The easy and practical interface allows me to use the tool with ease. Incentive plans can easily be created and customized. Data can be analysed in real time to determine current state.

Pros

Sales Cookie is a cloud-based solution that allows me to work remotely with ease. It is capable of designing and managing sales incentive plans that are realistic and achievable. Personalized dashboards can be created for each employee, and can include specific goals and rewards. This enables a commission structure that is well designed and attainable.

Cons

There are no features that I have encountered thus far which were unfavorable. Sales Cookie is effective and reliable, and saves a lot of time by streamlining the processes.

Review Source

Response from Ninth Floor Technologies

April 4, 2023

Thank you for your review. We're glad to hear that you find our solution comprehensive and easy to use.

Rafi S.  
Sales Manager  
Retail  
Used the software for: 1-2 years

### "Streamline your Commissions with Sales Cookie: The Ideal Solution."

August 26, 2024

4.0

Before using Sales Cookie, we were using lot of spreadsheets and reports to track commissions. I am more than impressed with Sales Cookie.

Pros

Sales cookie is great tool because it allows me to set up commission structure in many different ways ans very reliable. It means that whenever ideas or plans the teams up with, I can easily track and manage all those using Sales Cookie.

Cons

Sales Cookie is very user friendly, cloud based tool that helped me in every part of commsion plannig program. It takes care of everything from signing up tp designing incentive plans and creating individual dashboards. It offers the advanced features but its very affordable and easy to use for small businesses.

Review Source

Response from Ninth Floor Technologies

August 30, 2024

Thank you so much for your positive review! We really appreciate the opportunity to help you with your sales commissions.

SM

Shubham M.  
Senior Sales Specialist  
Market Research  
Used the software for: 1-2 years

### "Sales Cookie Review"

October 17, 2023

5.0

Pros

Sales cookie is a complete life saver for us when it comes to calculating the commission and incentives. Previously this task was so tedious as we were using excel sheet and doing it manually, now with sales cookie we can easily calculate it for different levels and different percentage.

Cons

Its user interface could have been better and reporting tools too but overall this is a great tool to work with.

Review Source

Response from Ninth Floor Technologies

December 11, 2023

Hi Shubham - thank you for your positive review! Here are a couple report KBs: https://support2.salescookie.com/portal/en/kb/articles/kb-what-reports-are-available https://support2.salescookie.com/portal/en/kb/articles/kb-how-can-i-access-sales-incentive-data-using-api-calls Please reach out to support@salescookie.com with any questions or comments you might have.

Maria D.  
Data Analyst  
Computer Software  
Used the software for: 6-12 months

### "Sales and commission calculation platform"

November 29, 2022

4.0

This platform has eliminated conflicts between the accounting and sales teams on commissions. It has set appropriate phase that can be emulated by all departments to achieve their set objectives. Performance has been good throughout and I am impressed by that.

Pros

Sales Cookie provides basic mathematical calculation of commission to be awarded to each sales representative. It motivates sales and marketing team with reliable rewards for achievements they made. It is east to learn how this product works and customize it to suit company demands.

Cons

Everything has been running efficiently according to our set programs. I have not experienced any challenge while working with this tool.

Review Source

Response from Ninth Floor Technologies

April 4, 2023

Hi Maria - we're glad to hear that Sales Cookie has eliminated friction between accounting and sales teams. Thank you for being a customer and trusting us with your commissions!

VR

Verified Reviewer  
Senior Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Recommondable tool for sales team"

February 8, 2024

4.0

Pros

Ease of use with required functions to manage the sales team's compensations

Cons

Difficult to manage bulk users, manual inteventions is more while adding the users

Review Source

Response from Ninth Floor Technologies

April 4, 2024

Thank you for your review. Please contact us at support@salescookie.com - we'd love to show you all the user and team level bulk update tools available within the platform.

Judy N.  
DEBT RECOVERY OFFICER  
Financial Services  
Used the software for: 6-12 months

### "Digitalised Commission Calculation"

March 8, 2023

5.0

Pros

Ease of calculating commission incurred on any debt and commissioned sales.Simple tool to deploy and ease of use.Accountability and time cautious.

Cons

Nothing to complain since it meets all it was designed for.

Review Source

Response from Ninth Floor Technologies

April 8, 2023

Hi Judy - we're glad to hear that you are enjoying time savings with Sales Cookie. We try hard to deliver enterprise grade functionality with an easy to use UI. Thank you once again for taking the time to review us.

Juliet H.  
Finance Analyst  
Medical Devices  
Used the software for: Less than 6 months

### "Huge Time Saver For Commissions"

June 25, 2019

5.0

Great solution, good interface, reliable service, saves us a lot of time every week. An Excel auto-convert feature would be a killer addition to a great solution.

Pros

I am responsible for calculating sales commissions in my organization. This was taking about 10 hours every week. Even though it's possible to calculate commissions manually AND accurately, the main issue was the constant need for adjustments (ex: a deal did not go through, refund, etc.). As a result, we had to re-issue commissions frequently, and over time it became unmanageable to track everything. Using Sales Cookie, we're now able to automate the entire process, but we can still make changes to commissions if needed. There is a very convenient "activity center" in app where we can see all the changes made by anyone to comp plans, commissions, etc. I also like the different roles provided by the application because management of some plans can be delegated so specific managers. Finally our sales team is happy with their online statement. This is much better than before as we had to repeat sending spreadsheets to every rep.

Cons

I wish they had a way to take any Excel spreadsheet and auto-convert to one of the incentive plans. The process required first analyzing and documenting our sales commission process (probably a good think but it took some time as our commissions are quite complicated).

Review Source

Esther W.  
Sales Specialist  
Medical Devices  
Used the software for: Less than 6 months

### "Affordable yet powerful sales commission management"

July 2, 2019

5.0

Sales Cookie is a very affordable way to manage sales commissions. We're very happy with the solution and recommend it.

Pros

If you are experiencing issues with sales commissions, Sales Cookie is definitely worth a close look. We are very happy with our experience overall and return on investment. The main problem with sales commissions is that calculating them manually makes it virtually impossible to get them right. This means considerable time wasted making constant adjustments, investigating missing deals, or dealing with angry reps like me! Sales Cookie eliminates all manual calculations while providing detailed audits and logs. It's like automatically generating all user commission spreadsheets with just a few clicks. A key decision point for us was pricing. The solution is very affordable compared to other vendors. Will they send a team of 5 consultants to your HQ? They won't, but they will really help you getting setup and configure plans for you, making the solution very affordable.

Cons

They should consider adding a consulting + training package for customers with a large budget, or for customers who need help beyond configuring their plans.

Review Source

MS

Morgan S.  
Customer Success Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Transformative Sales Tool with Powerful Analytics and Motivation Boosters"

September 24, 2024

4.0

I’ve been learning and using SalesCookies.com for the few months, and it has transformed how our team approaches sales performance. The platform is incredibly intuitive, with customizable dashboards that give us a clear view of our most important metrics at a glance. The gamification feature is a standout, making it easy to set up friendly competitions within the team and keeping everyone motivated to hit their targets.

Pros

I enjoy the ability to collect and view data regarding payment structure. I also enjoy the ability to customize the dashboard, and be able to view what I feel is important at a quick first glance.

Cons

While the system is fairly simple, I do feel that some of the features are less than self explanatory, and require further investigation or learning to really understand.

Review Source

Response from Ninth Floor Technologies

January 10, 2025

Hi Morgan - thank you for your feedback - it helps us improve our solution! We've added an intuitive A.I plan designer that others are loving and hope you can check it out too. Thank you for being a customer and taking the time to review us.

Atif P.  
Engineer Trainee  
Civil Engineering  
Used the software for: Less than 6 months

### "Sales Commission Platform"

November 12, 2021

4.0

Overall it has been a great experience, all employees can check up their various reports without much help from the administration. The admin team has also been relieved of many menial tasks which are now carried out automatically using Sales Cookie.

Pros

Before we implemented this at our company we were wasting a lot of time and resources on manual working on spreadsheets. After implementation we have been able to make very good progress as compensation for various employees and the subsequent benefits are easily processed. It allows for goal setting for various levels of employees and makes it easy to progress.

Cons

Initial transformation to this platform is a bit complex and requires serious and rigorous training to realize it completely. I also faced setting up the Quickbooks connection.

Review Source

Response from Ninth Floor Technologies

November 24, 2021

Hi Atif - thank you for reviewing Sales Cookie. We are happy to hear that your admins and reps are benefitting and saving time. Our native Quickbooks connection is quite popular! Thank you once again for taking the time to review us.

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