# Page 4 | Sales Cookie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Sales Cookie the right Commission solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183216/Sales-Cookie/reviews --- Sales Cookie 4.7 (182) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Sales Cookie ## Showing most helpful reviews Showing 76-100 of 182 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Aaron T. Business Development Manager Marketing and Advertising Used the software for: 1-2 years ### "Commission Software " October 28, 2021 5.0 I’ve had a good experience utilizing Salescookie and can utilize the figures to make future projections for financial stability. Pros Ease of use once understood to review and keep track of commission outputs. Cons The learning curve to understand upfront is high. Review Source Response from Ninth Floor Technologies November 12, 2021 Aaron - thank you so much for taking the time to review us! Your feedback will help us improve our solution. JF Judy F. Inside Sales Leader Civic & Social Organization Used the software for: 6-12 months ### "Good solution to manage sales commissions at a fair price" May 1, 2019 5.0 This solution has really improved the way we process sales commissions. Pros 1\. The price is very reasonable for all the features 2. They were able to create incentive plans for us 3. They were able to add a small feature when we requested it Other solutions we researched were a lot more expensive and required a signed contract and full engagement. Cons Nothing! There was a missing feature with the price catalog, but they added it for us with a quick turnaround. Alternatives considered [QCommission](https://www.capterra.com/p/32288/QCommission/)[Xactly Incent](https://www.capterra.com/p/41694/Xactly-Incent/) Reason for choosing Sales Cookie Essentially features and price. But also the fact that they implemented a feature for us at no additional cost. Review Source SH Sean H. Account Executive Computer Software Used the software for: Less than 6 months ### "Amazing resource for sellers to track commissions" April 6, 2024 5.0 Pros In the past I've spent far too long trying to calculate my commission earnings and it takes away from my productivity. Sales Cooke displays the information I need in a simple and easy to use interface that insures transparency. Highly recommend Cons Noting so far - I'm getting more familiar with the tool as I go Review Source Response from Ninth Floor Technologies April 16, 2024 Sean - thank you for taking the time to review us! We're happy to hear that your commissions are easy to understand and transparent. We've transitioned many clients off of Xactly and are glad you made the switch! AP Andrew P. Sales Development Representative Computer Software Used the software for: 6-12 months ### "SDR using Sales Cookie" November 2, 2021 4.0 It does the job and ensures that I'm being compensated according to my work. Pros The dashboard covering my commission is helpful. I'm able to see everything and audit my activity to make sure it's all correct. The integration with our CRM saves a lot of time. Cons The platform is a bit complicated at times depending on what you're looking for. Review Source Response from Ninth Floor Technologies November 16, 2021 Hi Andrew - thank you for taking the time to review Sales Cookie. We're happy to hear that you like our native CRM integrations and you're able to audit everything easily. Your feedback will help us improve our solution! Sadie Y. AR/AP Specialist Computer Software Used the software for: 6-12 months ### "Best Customer Support" October 28, 2021 4.0 Great! Pros This tool is simple but robust enough for our current needs. We have been incredibly impressed by the customer support that we have received to troubleshoot or educate us on the product. I would recommend to any company as their first commission software tool. Cons I wish there was a sandbox view with our existing commission plans where we could have fake deals and commissions for when I do trainings on the software. Reason for choosing Sales Cookie Price was favorable and customer support and implementation was very thorough Review Source Response from Ninth Floor Technologies November 12, 2021 Sadie - thank you so much for taking the time to review Sales Cookie! We're happy to see your positive feedback and we're always ready to help. AH Andrew H. Enterprise Team Lead - Sales Information Technology and Services Used the software for: 6-12 months ### "Invest in what your sales team / reps care about most" October 28, 2021 5.0 It has been super smooth! Pros It's a simple to use tool for end-users (sales reps) that is critical to keeping them motivated and focused on selling. Reps hate not knowing what their next paycheck will look like or feeling like it might not be accurate. Sales Cookie provides crystal clear insight in how much and how it was calculated. Must have for sales teams. Cons In honesty it's a bit of a pain that it's yet another software with a separate login- but otherwise it's a very useful tool. Alternatives considered [Xactly Incent](https://www.capterra.com/p/41694/Xactly-Incent/) Reason for choosing Sales Cookie ease of use, setup and cost Review Source Response from Ninth Floor Technologies November 12, 2021 Andrew - thank you for your positive feedback - it means a lot to us! If we can answer any questions, please don't hesitate to let us know. SC Sameer C. Manager Marketing and Advertising Used the software for: 6-12 months ### "Easy to use, helps in taking informed decisions" March 9, 2023 4.0 Commission based sales are booming, thanks to Sales cookie. A reliable platform with great potential Pros Automation, Planning and payout of commissions with ease. Reporting helps in decision making Cons Haven't found anything major negative. But reporting can be simplified Review Source Response from Ninth Floor Technologies April 8, 2023 Hi Sameer - thank you for taking the time to review Sales Cookie. We're happy to hear that you have seen an uptick in your sales since implementing Sales Cookie - we hear that from many customers. If there is anything we can do to help, please reach out at any time. Thanks! JM James M. Sales rep Pharmaceuticals Used the software for: Less than 6 months ### "Sales Cookies helps me stay hungry" October 28, 2021 5.0 So far it’s exceeded my expectations and shows me where I’m at on a daily basis Pros It shows me how much money I’m making on a daily basis Cons I haven’t found anything yet that would constitute as a negative aspect Review Source Response from Ninth Floor Technologies November 12, 2021 James - thank you so much for your positive review - it means a lot to us! If there is anything we can do to help, please let us know. VR Verified Reviewer Sales Rep Medical Devices Used the software for: Less than 6 months ### "A lot more visibility on commissions" July 8, 2019 5.0 Regarding the overall experience: - Clear quotas and goals - Access to current and past commissions - Improved ability to measure progress - Saves time and motivates me Pros The personal dashboard helps me track my commissions (current and past). I can easily export a list of deals assigned to me and review my progress towards quota attainment. Also like the fact that I can submit requests using the app (beats sending emails to finance). The dashboard is a significant improvement over the confusing commission statements we used to receive via email. Cons Provided commission statements are quite clear, but I wish there was a more detailed breakdown of how commissions were calculated (ex: exact formulas used). Review Source VR Verified Reviewer Product Growth E-Learning Used the software for: 6-12 months ### "Sales Cookie Helped With Rep Retention" September 9, 2020 5.0 Sales Cookie has energized my sales team and helped me retain my best performers Pros I love my manager dashboard as it lets me see how my team is progressing and also shows me the attainment and commission trends for each rep. Prior to this, I had to deal with a lot of frustrated reps who were suspicious of their commission payouts. Having access to their detailed info within the tool has helped our reps become more comfortable with the payout data and has helped cut down on a lot of noise and churn. Cons While Sales Cookie is not an MBO solution, they were also able to help us assess our MBO objectives in addition to commissions and bonuses. Review Source RG Rosario G. Retail Sales Retail Used the software for: I used a free trial ### "Buon sistema gestione commissioni" October 19, 2023 4.0 Pros Grazie al software totalmente online è possibile gestire le quote commissionali di intere reti di vendita con pochi click e sopratutto con un buon sistema di report sul lavoro degli utenti. Cons Purtroppo manca il supporto in lingua italiana ed in qualche caso diventa un pò ostico. Review Source Response from Ninth Floor Technologies December 11, 2023 Hi Rosario - we're happy to hear that you like the ability to manage custom variables (inc. quotas and rates) globally and that you find our reporting comprehensive. We apologize for not providing support in Italian and we will reach out to you once that becomes available. Thank you once again for taking the time to review us. AT Aryn T. Sales Representative Pharmaceuticals Used the software for: 1-2 years ### "Great Software" October 29, 2021 5.0 Pros I like how simple and user friendly the Home Screen is. The chart features are a great visual to see commission’s and daily records of all kinds Cons There are no cons to this software in my experience Review Source Response from Ninth Floor Technologies November 16, 2021 Hi Aryn - thank you for your review. We're pleased to hear that you find of Sales Cookie's UI simple, user friendly and informative. Thank you once again for taking the time to share your feedback. VR Verified Reviewer Sales Manager Civic & Social Organization Used the software for: 1-2 years ### "A Great Solution to a Big Problem" April 29, 2019 5.0 They were great to work with - we wanted to embed web pages into the app (sales training manuals) and they added the feature for us. Pros As a sales manager, I was often on the receiving end of complaints about commissions (ex: a member of my team wasn't paid on time or the right amount). Sales Cookie made my life a lot easier by making sure all calculations were correct and allowing my reps to review their commissions online. Cons Please add more customization options for the sales rep dashboard. The admin part is great, but the dashboard part could be more personalized. Review Source BW Bobby W. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "End user review" October 28, 2021 4.0 Its easily accessible and web based which is good on the go, its simple Pros Its easy to utilize , I wish it were more detailed for our purposes Cons I dont get the level of detail that I need to run all my internal reports and compensation Review Source Response from Ninth Floor Technologies November 7, 2021 Hi Bobby - thank you for your review. We're happy that you like Sales Cookie's simplicity and accessibility. If exporting credits from within a commission statement does not provide the detail you are looking for, please email us at info@ninthfloortech.com as we want to help! Thank you. AB Abe B. AE Information Technology and Services Used the software for: 6-12 months ### "Sales best friend" October 29, 2021 5.0 I would recommend Sales Cookie to any company that wants to streamline their commissions processing and transparency with their sales teams. Pros Easy to use and navigate and provides great historic data if necessary to review. Cons I've not used anything outside of excel sheets so I'm unable to give you an informed opinion. I think Sales Cookie has been very helpful and I would champion this product in the future. Review Source Response from Ninth Floor Technologies November 12, 2021 Hi Abe - thank you so much for taking the time to review Sales Cookie! We're glad you find it easy to use and navigate! Thank you once again for your positive feedback. PE Patty E. Independent rep Pharmaceuticals Used the software for: 6-12 months ### "Easy but could be easier" October 29, 2021 4.0 It works great to track sales daily and monthly, so the overall generic view is great. Pros It easy to transition from daily to monthly to see numbers. Cons I wish there was a better way to export my info to a spreadsheet, as well as separating the overrides to specific territories as I have multiple overrides. Right now they are all in place so I'm not sure exactly where the numbers are coming from. Review Source Response from Ninth Floor Technologies November 12, 2021 Patty - thank you for taking the time to review Sales Cookie! Per our email, you can export the credit and reward (override) details into a spreadsheet. If there is anything else we can do to help, please let us know. Nick J. Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Amazing for SMBs" February 15, 2019 5.0 Extremely pleasant. The rep I spoke was clearly technical and could answer any product questions I had, but also provided great general industry knowledge on best practices on how to implement high performing comp plans used by successful sales teams. The team is super consultative Pros We've compared with other tools and concluded it is the best commission management solution for us. The application is intuitive and help is embedded directly within the product. Creating commission plans is easy due to a wizard-like approach. Getting calculation results is quite easy and results are almost instant. They integrate directly with SalesForce and Dynamics. You can sync data from any user or system view. Other sales and accounting systems are also supported. They offer 10+ types of reports within the application, but they also support Power BI if you want to perform advanced analytics. Cons The solution is only available in English. They are working on supporting additional languages. More visual themes would be great too. Review Source KC Kevin C. Director, National Sales & International Growth Hospital & Health Care Used the software for: 6-12 months ### "A Strong & Reasonable Solution to Managing Commissions" December 6, 2019 4.0 In terms of customer support and experience, Sales Cookie has been second to none. It's their people (\[SENSITIVE CONTENT HIDDEN\]) that had me choose them over 4 other contenders. Pros By far, the support staff behind this product (in our case \[SENSITIVE CONTENT HIDDEN\]) is the single biggest pro of Sales Cookie. The product itself is a good product that is capable of doing what we need but \[SENSITIVE CONTENT HIDDEN\] in particular is outstanding!!! Cons Our plan requires a fair bit of flexibility and variable logic and the connection with Salesforce could be better. If we could have a sort of "report builder" feature where we can pre-select which fields are exported in which order, it would be perfect. Review Source Response from Ninth Floor Technologies December 11, 2019 Thank you for much for such a positive positive review! We greatly appreciate your choosing Sales Cookie to calculate your commissions. We haven't yet had time to work on a feature letting admins choose which fields they want when exporting credits (and their order), but we know this is important to streamline your exports for Finance. Although it will take some time, we promise we'll get to it! GA Gal A. Account Executive Computer Software Used the software for: 6-12 months ### "Gals Review" October 28, 2021 5.0 Its been great Pros Easy to track commissions on my sales and see all my deals values Cons Nothing i disliked. Pretty simple to use Review Source Response from Ninth Floor Technologies November 7, 2021 Hi Gal - thank you for taking the time to review us. We're glad you love using Sales Cookie! TV Thomas V. Sales Development Representative Computer Software Used the software for: 6-12 months ### "From the Bottom of the Totem Pole" October 28, 2021 4.0 Pros It is very convenient to have a software that helps track my success as someone at the bottom of the totem pole. I use the software less than co workers in higher positions but still find it incredibly useful. This software is helpful whether it is tracking your top salesman or your entry level sales employees. Cons I struggled to use the software initially but with just a few minutes of messing with it I was able to acquire all information that I was looking for. Review Source Response from Ninth Floor Technologies November 12, 2021 Thomas - thank you so much for your review! We're glad you find Sales Cookie useful and if there is anything we can do to help, please let us know. GT George T. Sr. Manager Insurance Used the software for: Less than 6 months ### "Sales Cookie Review" October 29, 2021 5.0 Pros Sales cookie is easy to use and easy to help our advisers understand. Gives them an insight to metrics they need to meet in order to obtain their goals. Cons The only thing I didn't like is that I didn't know about it for so long. Review Source Response from Ninth Floor Technologies November 16, 2021 Hi George - thank you for taking the time to review Sales Cookie. We're happy that your advisers and you find the solution easy to use and insightful. Thank you! BW Bryan W. Licensed Agent Insurance Used the software for: 6-12 months ### "Sales Cookie Wins Again" November 4, 2021 4.0 Pros What I like most about the Sales Cookie software is the ease of use. It's very straightforward and easy to unnderstand. Cons What I like least about the software is that in the commissions tabe it does lack info like detailed info about specific commissions. Review Source Response from Ninth Floor Technologies November 16, 2021 Hi Bryan - thank you for reviewing Sales Cookie! We have tons of configuration options and we defer to each client management on the level of detail they want displayed on the rep dashboards. If there is anything we can do to help, please reach out to us at info@ninthfloortech.com. JE Jonathan E. VP of Enterprise Sales Computer Software Used the software for: 6-12 months ### "A god compensation and commissions platform for smaller companies" December 31, 2022 4.0 Good! Much better than the excel spreadsheet and zero transparency of manual tracking Pros I like that the product is affordable and easy to use and implement. Cons It may not have the bells and whistles of some of the more enterprise players (spiff, quotapath, etc.), but its a good platform and its reliable Reason for choosing Sales Cookie Less expensive, reliable, and easy to implement Review Source Response from Ninth Floor Technologies April 4, 2023 Hi Jonathan - thank you for your positive review. We're constantly adding more functionality while keeping our pricing competitive. Thank you for being a customer! VS Vitoria S. Marketing Specialist Computer Software Used the software for: Less than 6 months ### "Great product!" January 26, 2023 5.0 Pros The software allowed the team to track performance and improve sales team structure. Cons I don't have any feedback, it is a great and easy platform to use. Review Source JD John D. Director of Business Development Telecommunications Used the software for: 1-2 years ### "Efficient, time saving tool" October 29, 2021 5.0 Love the tool, rely on it to track our success and reconcile our partners data. Pros Consolidation of tons of data into an easy to read format saves lots of time and manpower. Cons The option to scroll "all the data" rather than have to load pages would be nice. Review Source Response from Ninth Floor Technologies November 12, 2021 Hi John - thank you for taking the time to review Sales Cookie! We're glad we're able to help your colleagues and you save a lot of time and effort! If there is anything more we can do to help, please let us know. Talk to a Capterra advisor for free and get results within 15 minutes.