# Page 5 | Sales Cookie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Sales Cookie the right Commission solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183216/Sales-Cookie/reviews --- Sales Cookie 4.7 (182) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Sales Cookie ## Showing most helpful reviews Showing 101-125 of 182 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sales & Service Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "Sales Cookie - finally getting paid on time!" April 24, 2019 5.0 It totally fixed our commission issues where we had errors and often were not paid on time. Pros We are finally getting paid sales commissions correctly without any delay. The ability to see commissions online from a smart phone is great. I can download the list of transactions and easily check that I am paid the right commissions. The reports are great and I use them frequently. I can also see where I'm at in regards to the incoming pipeline. Cons The phone app is a website so you have to login. A native smart phone app would be great. Review Source AT Allie T. Sales Representative Pharmaceuticals Used the software for: 1-2 years ### "Would recommend!" October 28, 2021 5.0 Great! Pros I love how I can see my numbers daily with email reminders! Cons Sometimes it takes a little later in the morning for the numbers to appear but rarely Review Source Response from Ninth Floor Technologies November 6, 2021 Hi Allie - we're so happy that you love your daily numbers and email reminders. Thank you for your awesome review and for recommending us - it means a lot! VR Verified Reviewer CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Very customizable software" October 30, 2021 5.0 Great - they have a really good knowle Pros Connection to QBO was very helpful to get rid of manual data updates. Cons It is a bit complicated to set up, but it can do a lot. Review Source Response from Ninth Floor Technologies November 6, 2021 Thank you for your review! We're glad you like our native QBO connection and all the customization options that are available. Please email us at info@ninthfloortech.com as we would love to make sure we address all your asks in a timely manner. Thank you once again for taking the time to review us! Jason G. Support Escalation Engineer Computer Software Used the software for: I used a free trial ### "Sales Cookie - the unicorn of commission calculation" February 12, 2019 5.0 We are attempting to reduce the man hours required between our Finance and Sales departments to agree on commissions. I believe this product will solve our current issues. Pros \* Quick and easy deployment. \* Backed by a strong development team that can deliver features quickly and resolve bugs swiftly. Cons None so far. I have been scratching my head to determine a possible con, and the only con is that this product will require some configuration on your end, but that is to be expected. Review Source SC Shannon C. Licensed Medicare Advisor Insurance Used the software for: 6-12 months ### "Sales Cookie Review" March 28, 2022 4.0 Pros The most impactful features are definitely the timeliness for the reports. They are never late, and always accurate. The filters are great - you can select by the month, and for specific categories (Core, Ancillary, etc.). Cons It's a little difficult to navigate. To this day, it's still hard to get used to, and I've been using it for 6 months. If there was a tutorial or something similar, I think that would streamline it's usage. Switched from [AgencyBloc AMS+](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/) Still use Agency Bloc for our client data base, but we don't rely on them anymore for our Commission structure. Review Source Response from Ninth Floor Technologies April 13, 2022 Hi Shannon - thank you for your review. We're so glad to hear that you find our reports timely and accurate! We hope the video tutorials and KBs we sent via email were helpful. Thanks and please reach out with any follow-up questions or comments at anytime. Taylor A. Territory Manager Medical Devices Used the software for: Less than 6 months ### "Helps my team focus on sales goals" June 17, 2019 5.0 Sales Cookie has brought much needed clarity regarding incentives for our reps. It has increased sales motivation and makes our company feel more professional because we're one of the few with sales commission automation. I didn't know about this type of solution until about 3 months ago but would recommend this as an obvious investment to any sales team as it pays for itself. Pros Here are some pros I really like: - My team can view their progress / commissions real-time - I no longer need to print or email commission spreadsheets - It's easy to make announcements about new incentives, goals, etc. - My team sees Sales Cookie as a major perk and uses the application daily - I've seen a reduction in disputes regarding payouts Cons Here are some cons I have identified: - The application is web-based (not a desktop app) - They only support a few payroll systems Review Source AW Anne W. VP of Sales Medical Devices Used the software for: Less than 6 months ### "A solid sales commission management solution with a fantastic service" June 14, 2019 5.0 Sales Cookie offers a great software solution - however, the best part is the service they provide. They really went above and beyond. Pros The software is very powerful yet easy to use. One important advantage of Sales Cookie is the ability to easily make changes to plans. This has allowed us to review and really organize our incentive program. We also were able to create different compensation models and run "what if" simulations. However, the best part is their customer service. We want to thank the rep for modeling our 5 commission plans because we know they were a bit complicated. The rep did an excellent job responding to all our requests and coming up with simple configuration changes. We're now able to make changes to plans on our own and running calculations is very easy. Cons I wish there was real-time chat embedded in the software so that we could get answers to some of our questions immediately vs. having to open a ticket and waiting. Reason for choosing Sales Cookie We chose Sales Cookie because: - there was no setup fee - they really listened to our needs - they were flexible enough to handle our complex plans Review Source Response from Ninth Floor Technologies June 18, 2019 Thank you Anne for the positive review! Please reach out if you need anything. BC Becky C. Medicare Agent Insurance Used the software for: Less than 6 months ### "Commissions Made Easy" November 15, 2021 5.0 Sales Cookie was introduced by my employer. I believe they couldn't have chosen a better product as this is very user friendly. I love seeing every week how my commissions are stacking up. Pros Everything is labeled accordingly and laid out in a fashion that all PC users can appreciate. Cons I haven't found a feature that I don't like. Review Source Response from Ninth Floor Technologies November 23, 2021 Hi Becky - thank you so much for taking the time to review us. We appreciate that you find Sales Cookie easy to use and understand. Thank you once again for your review! VR Verified Reviewer Founder Information Technology and Services Used the software for: Less than 6 months ### "Very positive experience so far!" August 4, 2020 5.0 Sales Cookie has helped us a lot by centralizing and simplifying our incentive plans and automating our calculations. Before this, we managed everything in Google sheets, which had version control issues and were error prone. Now we have a centralized online solution that supports a variety of complex needs including draws, user-specific metrics, quarterly plans with monthly payouts and more.. Pros The technical team is very knowledgeable and imported our data and created our plans free of charge. I like the logical and clean UI for the administrators and reps. The solution controls access based on a need to know basis and they host your data securely on the cloud. They also log all commission adjustments for future review. Cons Hard to find many cons, perhaps integrations with more CRMs or other tools could help automate some workflows. Review Source BL Ben L. Sales Manager Renewables & Environment Used the software for: 6-12 months ### "At a glance " October 29, 2021 5.0 Great Pros My team including myself can log in and generally get all the information in regards to payroll with out calling the office Cons Still depends on data being inputted. It works great if it is used and current. Review Source Response from Ninth Floor Technologies November 16, 2021 Hi Ben - thank you for taking the time to review Sales Cookie. We're glad that your team and you are saving time and effort with Sales Cookie! VR Verified Reviewer Sr Sales Director Marketing and Advertising Used the software for: I used a free trial ### "Excellent tool for commissions" October 28, 2021 5.0 Pros Easy to see what commissions were paid exactly for which deal and when it closed. Cons There weren't any real cons I can think of. Review Source Response from Ninth Floor Technologies November 6, 2021 Thank you so much for your positive review. Please email us at info@ninthfloortech.com as we would love to connect with you 1:1. Thank you once again for taking the time to review us - it is greatly appreciated! NB Nick B. Insurance Agent Insurance Used the software for: 6-12 months ### "Its ok" October 28, 2021 3.0 It is ok Pros Knowing my commision, and seeing where it is coming from Cons Not user friendly, its difficult to see past and future Review Source Response from Ninth Floor Technologies November 8, 2021 Hi Nick - thank you for the feedback. Please see our email regarding how to view and download past and current statements. If there are other questions we can address, please email us at info@ninthfloortech.com. Thank you! JA Jim A. Strategic Account Executive Computer Software Used the software for: 6-12 months ### "Great tool, everyone should have something like it" October 28, 2021 5.0 Great tool that is a no brainer for any sales org, especially ones with more complex commission structures Pros No more spreadsheets to track commissions. Easily see your payouts, and when they are expected to hit Cons Not much bad to say about the tool, I think most of the configuration is done by your admin/finance team, so it depends how they set it up. Review Source Response from Ninth Floor Technologies November 7, 2021 Hi Jim - we are so glad that we were able to address all your complex commission requirements and streamline the process for everyone involved. Thank you so much for taking the time to review us! VR Verified Reviewer MERN Stack trainee Information Technology and Services Used the software for: I used a free trial ### "commissions got easily delivered " September 25, 2023 4.0 Pros Its very easy to implement as a new user can also get use to it within limited days , commissions time got reduce for processing. The ability to calculate commissions and bonuses got efficiently and faster . Cons As this application should also be developed for android users Review Source Response from Ninth Floor Technologies December 11, 2023 Thank you so much for taking the time to review us! We're glad to alleviate your administrative overhead and reduce your processing times! Scott H. Senior Software Engineer Financial Services Used the software for: I used a free trial ### "Automates all aspects of sales commissions" February 14, 2019 5.0 Overall this eliminates the need for manual commission spreadsheets including all the associated headaches. Pros Besides the competitive pricing, love the no-commitment monthly subscription. Calculations are fast (they run on the Microsoft Azure platform), and you can see all the details of calculations. Also data import is very easy because all fields are auto-mapped (data syncs from other systems are also possible). The incentive dashboards are easy to use and intuitive. They show crediting, earned commissions, submitted inquiries, terms and conditions, and plan enrollment status. Cons You have to manually setup territories and the hierarchy. They can import users from other systems, but not territories. Review Source VK Vishnu K. Software Developer Information Technology and Services Used the software for: 1-2 years ### "Useful" January 25, 2023 5.0 Pros The compensation management, in our organization we use this software for managing the salary of one person individual. Cons You can add more features like, when we lend money and buy something so we have kinda store also. Review Source Response from Ninth Floor Technologies April 4, 2023 Hi Vishnu - thank you for your review. We look forward to helping your colleagues and you progress from the limited pilot into a full implementation and rollout. Thank you for being a customer. Tiphaine C. Program's member Industrial Automation Used the software for: I used a free trial ### "Modern and Efficient Sales commisions software!" February 20, 2019 5.0 The business world is more and more competitive! All the areas of a company need to be challenged. In that way, this software helps the companies to automate their sales commissions processus to gain time and peformance. This software is a modern, innovative and secured tool; easy to set up; to receive quick feedbacks. It's a trunkey software, very visual, flexible and powerful. Pros \-modern visual : even people not in the sale team can understand the dashboards -easy to use :so gain of time -use one software for all the needs of a sale team - security view level : you can manage who can deal with which information - feedbacks provided by the tool if something looks wrong - automation of the processus Cons \- the company need to have a secured cloud Review Source Lewis S. Digital marketing manager Computer Software Used the software for: I used a free trial ### "A solid solution to managing sales commissions" September 7, 2020 5.0 We can manage the commission of all our reps in one place, saving us time Pros Sales Cookie has made keeping track of sales commissions much easier. It used to be a slow manual process to calculate every rep’s commission. Anything that means that we can spend less time on admin by automating our processes and more time coaching reps is a game-changer. Sales cookie has helped streamline our processes, not to mention it means we don’t have to juggle multiple spreadsheets every month. Cons It’s pretty easy to use but this simplicity comes at the expense of some advanced features found in other tools. Review Source AM Antony M. ICT manager Real Estate Used the software for: Less than 6 months ### "Sales Cookie Review" December 5, 2022 5.0 Shorter processing time. Transparency around commissions. Improved accuracy. Pros Helped in good management of commissions.Our sales reps can easily check commission and credit online.Intuitive user interface. Cons The application has to be configured to do what you want.Sometimes there are small errors. Review Source Response from Ninth Floor Technologies April 4, 2023 Hi Antony - glad to hear that our user interface is intuitive and that your reps can easily check their incentive dashboards. We work hard to set-up customized commission plans for each client. We also match our test calculations 100% with your internal calculations. If anything is still open, please reach out to us at support@salescookie.com. Ashley S. Chief Operating Officer Information Technology and Services Used the software for: 6-12 months ### "Excellent for multi-tiered commission plans. " October 28, 2021 5.0 Pros It is easy to use and establish different commission plans. I used quite a few tools before we found sales cookie and it really has made my life easy. Cons An integration with our CRM would be helpful. Review Source Response from Ninth Floor Technologies November 12, 2021 Ashley - thank you for taking the time to review us! We routinely add new integrations and please check out our Zapier and Tray.io connections to see if those might be of use to you. Please also see our follow-up email. Thank you! Mikhail S. Co-founder Consumer Electronics Used the software for: Less than 6 months ### "Invaluable software for great sales process" February 19, 2019 5.0 Pros Lots of control, beautiful interface, great features. Very powerful software able to manage everything from sales incentives to roles, and much more. Removes much of the headache of commission management! Cons Limited customization options for dashboard. Review Source SJ Susannah J. Licensed Medicare Advisor Insurance Used the software for: Less than 6 months ### "Sales Cookie Review" November 11, 2021 5.0 Pros Very straight forward and simple! The site is easy to look at and understand Cons I do wish that it was real time and not just the previous month Review Source Response from Ninth Floor Technologies April 22, 2022 Hi Susannah - thank you for taking the time to review us. We're happy that you find Sales Cookie straightforward and easy to understand. We defer to Company admins on configuration choices, including real-time options. Thank you! JL Justin L. Account executive Information Technology and Services Used the software for: 6-12 months ### "Very handy sales commission tool" October 5, 2020 5.0 Pros Definitely the ease of use. My company introduced Sales Cookie just over 6 months ago and it has transformed a once tedious task into a streamlined process. Cons There was a minor issue with set up but the support team were super friendly and helped fixed the problem immediately. Review Source Bala K. CTO Computer Software Used the software for: Less than 6 months ### "Commission management made easy!" September 9, 2020 5.0 We love the solution as it meets all our needs at a very competitive price. Pros I am not a tech savvy person but I’m able to use the software based on their strong onboarding practices. They did the set-up and configuration for us free of charge and now it takes me little time to manage the solution. Our reps are happy to be able to check their crediting and commission numbers online and our sales management loves the real-time trending analysis. Cons I had an issue setting up the Quickbooks Enterprise connection but their tech support walked me through it and now it is running like clockwork. Review Source EV Eduardo V. Manager Oil & Energy Used the software for: 1-2 years ### "Product review" October 29, 2021 3.0 It was pleasant Pros Like being able to see commission that was coming in on a weekly basis. Cons Not enough features implemented to be able to have a more detailed breakdown. Review Source Response from Ninth Floor Technologies November 8, 2021 Hi Eduardo - thank you for your review. There are definitely a lot of configurable choices available out of the box. We look forward to continuing to serve you once your internal data issues have been resolved. Thank you! Talk to a Capterra advisor for free and get results within 15 minutes.