# Page 7 | Sales Cookie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Sales Cookie the right Commission solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183216/Sales-Cookie/reviews

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Sales Cookie

4.7 (182)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Sales Cookie

## Showing most helpful reviews

Showing 151-175 of 182 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

aB

amandeep B.  
director  
Information Services  
Used the software for: 1-2 years

### "tier commission"

October 28, 2021

3.0

good

Pros

tier commission is the one i like the most

Cons

dealing with the customer service is sometimes hard

Review Source

Response from Ninth Floor Technologies

November 7, 2021

Hi Amandeep - thank you for your review. Please see our follow-up emails as we would love to address all your feedback timely.

AB

Albert B.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great help with sales commissions"

April 17, 2019

5.0

We were managing our sales commissions manually which took a lot of time away from sales and often had some back-and-forth due to errors. This has been solved.

Pros

As a health-related startup, we don't have a lot of time to spend to manage sales commissions. We reached out to Sales Cookie because they are local and they were able to automate our sales commissions in a day. We described how we wanted our team to be compensated and with their guidance, we were able to create a model for us. We can easily change the model as time goes. The interface is very intuitive.

Cons

All the conversations we had were screen share / conference calls - an in-person meeting could have been easier since we are local.

Review Source

CH

Chang H.  
Software Development Manager  
Computer Software  
Used the software for: I used a free trial

### "Surprised by how intuitive it is to use"

February 18, 2019

5.0

Pros

I used a test account to test out plan creating, report creating, tiered commissions and many other features. The website is surprisingly easy to use. It is logical and intuitive. It also provides all the key features, especially around plans, commissions, and reporting, which in my opinion are the most important aspects of a sale commission tool. It is a tool that doesn’t need weeks of on boarding but at the same time addressing the common needs. As a cloud based solution, availability and durability is also taken care of by Azure so the project owners/engineers could focus on the feature development.

Cons

Not much. Once I oriented myself on the plans page, the rest came easy.

Review Source

AA

Aliasghar A.  
Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy to use sales commission automation"

November 28, 2022

5.0

Pros

Eady to use, readonable pricing, cloud based

Cons

It has satisfied my use case and I cannot think of any so far

Review Source

Response from Ninth Floor Technologies

April 4, 2023

We're happy to know that our solution is easy to use and priced reasonably. If you have any questions or need help, please reach out at anytime.

AB

Ashley B.  
cloud specialist  
Telecommunications  
Used the software for: 6-12 months

### "Sales Cookie Makes Managing My Commissions Easy "

October 28, 2021

5.0

Pros

The ease of use. It is very easy to navigate this software and it easily keeps a running total of my commissions and what I am expected to get paid.

Cons

I would say that the look and feel good be updated a bit. It is not terrible or anything, but could have a sleeker look and feel.

Review Source

Response from Ninth Floor Technologies

November 6, 2021

Hi Ashley - thank you so much for taking the time to review us. Please email us at info@ninthfloortech.com as we would love to connect with you 1:1. Thank you once again for your review and it will help us improve our solution!

VR

Verified Reviewer  
Software Account Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use!"

November 19, 2021

5.0

Pros

It is super easy to use and read. You can easily look into the commissions and compensation plans are easily trackable.

Cons

So far nothing! Everything is easy to use.

Review Source

Response from Ninth Floor Technologies

November 27, 2021

Thank you for taking the time to review Sales Cookie. We're glad that you find Sales Cookie easy to use and track. If there is anything we can do to help, please don't hesitate to reach out to us at info@ninthfloortech.com

JL

Jessica L.  
Health Insurance Agent  
Insurance  
Used the software for: Less than 6 months

### "So far so good! "

November 10, 2021

4.0

Pros

Just started using it, but everything seems easily accessible and I appreciate the amount of detail it shows for each listing.

Cons

Haven't used it long enough to have any complaints!

Review Source

Response from Ninth Floor Technologies

November 23, 2021

Hi Jessica - thank you for reviewing Sales Cookie. We're glad you find the solution easy to use yet detailed enough. If there is anything we can do to help, please don't hesitate to reach out to us at info@ninthfloortech.com.

Maryna N.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Powerful functionality in an easy to use format"

August 4, 2020

5.0

Sales Cookie is intuitive and logical. I love using it to administer my company’s plans. I've used the tool for almost a year and they been adding new functionality on a regular basis.

Pros

They provide complimentary admin and rep training and the tool is easy to use. I frequently reference the in-application knowledge base and video tutorials.

Cons

We asked them to create and update our plans as I’m not 100% confident that I would be making the correct changes. They have been great to work with and did all our configuration free of charge.

Review Source

BT

Benjamin T.  
Marketing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Get your product commissions settled automatically!"

August 20, 2020

5.0

Super smooth and clean software to integrate with collaborators and offer incentives for your business. Add in fast calculations to all your reports and get easy access to pay any commissions quickly with almost no effort because of the automated rules. Great help from support to top things off!

Pros

Super sleek interface, and easy interaction with different pages to make setup a breeze. Reports are super useful and you can get to all the action data quickly.

Cons

Nothing to dislike about the software for now, excited for what the team adds in next!

Review Source

AK

Agnieszka K.  
CMO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easier Way to Manage All Sales Reps"

August 24, 2020

5.0

Overall, I can recommend you try out Sales Cookies, especially if you manage numerous sales reps and want to make your work easier.

Pros

Sales Cookies helps streamline the way you manage your sales reps and their commission payouts. Before moving with it, managing commissions was pretty messy and it took a few double checks to get things right and without mistakes. Now, everything's under control and everyone's happy.

Cons

The number of features included can be overwhelming at first, but it's nothing that the team support won't help out with.

Review Source

VR

Verified Reviewer  
Research Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Highly recommended "

September 2, 2022

5.0

Pros

Highly intuitive and professional user interface that too with zero setup fee. Sales cookie provides hassle free smooth workflows for compensation, incentive management.

Cons

Nothing to hate or dislike about the product.

Review Source

Response from Ninth Floor Technologies

September 27, 2022

Thank you for your positive review. We're glad to hear that you find Sales Cookie highly intuitive and hassle free - that is what we strive for! Thank you!

EL

Erik L.  
Business Development & Digital Marketing  
Computer Software  
Used the software for: I used a free trial

### "Comprehensive solution for commission administration"

July 14, 2020

5.0

Pros

An easy-to-use solution for managing and automatically calculating sales incentives. Setting up your workspace is fast and smooth. You could easily go from trial to complete implementation within a day's time. The platform does a great job communicating the comprehensive functionalities in such a simple way that anyone can use it. Highly recommend Sales Cookie for any team spending too much time calculating commissions.

Cons

Nothing! Could not find anything that I disliked or a feature that I thought was missing.

Review Source

AA

Ashley A.  
Licensed Insurance Advisor  
Insurance  
Used the software for: Less than 6 months

### "Sales Cookie Reivew"

November 3, 2021

5.0

Excellent

Pros

It's so simple to use, I did not have to ask ANY questions the first time I used it. It's straight to the point.

Cons

I honestly haven't found anything that I do not like yet

Review Source

Response from Ninth Floor Technologies

November 16, 2021

Hi Ashley - thank you so much for your review. We're happy to hear that you find Sales Cookie easy to use and on point. Thank you once again for taking the time to review Sales Cookie!

AH

Amanda H.  
Health Insurance Advisor  
Insurance  
Used the software for: Less than 6 months

### "Take A Bite Outta Sales Cookie "

November 16, 2021

5.0

Good

Pros

How organized it seems to be and How much organization it will have once we are using all parts of the software.

Cons

Getting the training we need to utilize it

Review Source

Response from Ninth Floor Technologies

November 23, 2021

Hi Amanda - thank you for reviewing Sales Cookie. We appreciate that you find the solution well organized. Here is our generic rep dashboard orientation: https://www.youtube.com/watch?v=HwMK4L0aO9E&t=19s Thank you once again for your review!

JD

Jeremy D.  
Sales Manager  
Financial Services  
Used the software for: 6-12 months

### "A great view of my commissions and how I got there"

October 28, 2021

5.0

It has been a great tool to let me see exactly how I am paid and why

Pros

I like how easily it breaks my commissions down and shows a good month over month so that I can watch my trends.

Cons

I wish it wasn't limited in the payout data per page

Review Source

Response from Ninth Floor Technologies

November 7, 2021

Hi Jeremy - thank you so much for your review. We're happy that you love the month over month trending and we look forward to continuing to serve you.

VR

Verified Reviewer  
Research And Teaching Assistant  
Higher Education  
Used the software for: I used a free trial

### "Startup? Sales cookie is the best way to save you large chunks of your time"

February 19, 2019

5.0

Pros

Automating the sales compensation process! Actually interesting product that can save startup owners a lot of time and money, allowing them to focus on business development. Sales is hard, working with people and managing their pay? Even harder. This takes the stress out of accounting and compensation, and lets you focus.

Cons

No complaints yet! Clear cut design, and novel automation and dataflow process.

Review Source

CC

Cole C.  
Sales Manager  
Insurance  
Used the software for: Less than 6 months

### "Visual Reporting is important"

November 24, 2021

4.0

Beneficial for our teams to gauge success and have a visual representation of trends.

Pros

Love the visual tools that SaleCookie provide.

Cons

The original sign up was somewhat confusing.

Review Source

Response from Ninth Floor Technologies

November 30, 2021

Hi Cole - thank you for reviewing Sales Cookie! Your feedback will help us improve and if there is anything we can do to help, please don't hesitate to reach out. Thank you once again!

SB

Scott B.  
Senior Account Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Sales Commissions Done Right!"

February 24, 2019

5.0

This is a great commission management solution at a reasonable price! Lots of bells and whistles, Looking forward to future enhancements as well.

Pros

Over the years, I've seen all types of commission statements. Most are confusing or inaccurate. Some are sent via emails as spreadsheets, others printed (so there is no historical record). Sales Cookie automates commissions so that you don't need to deal with any of that. I can verify crediting real-time and check rewards online. I can run reports to see what the team's performance is like. And they even auto-convert amounts between currencies.

Cons

Would like more options such as the ability to add a company logo to online statements. You can do it via announcements, but logo positioning should be configurable.

Review Source

SB

Simran B.  
Sales Directive  
Consumer Goods  
Used the software for: I used a free trial

### "Sales Cookie Review"

February 22, 2019

4.0

Pros

Sales Cookie acts as a easy to go solution for sales incentives. It is quite beneficiary for maintenance of sales incentives, the dashboard is easy and simple. And designed in such a way that any non expertise of finance can also increase there incentives. Thank you sales cookie for the great help.

Cons

Sales cookie has been a great platform and looking forward to more of facilities.

Review Source

JJ

Jeremy J.  
Licensed Health Benefits Advisor  
Insurance  
Used the software for: Less than 6 months

### "Easy Peasy!!"

December 1, 2021

5.0

Pros

Very user friendly. I'm able to see my commissions in detail which is nice!

Cons

I'm a new user and haven't found anything yet that I don't like.

Review Source

Response from Ninth Floor Technologies

December 3, 2021

Hi Jeremy - Thank you for taking the time to review Sales Cookie. We're happy to hear that our solution is user friendly and easy to use. Thank you!

LA

Layal A.  
Marketing  
Computer Software  
Used the software for: Less than 6 months

### "Sales Cookie"

March 30, 2023

5.0

Pros

Ability to see commissions that were coming in on a weekly basis, which motivates team to keep going for more!

Cons

I haven't experienced any challenges when working on Sales Cookie

Review Source

Response from Ninth Floor Technologies

April 8, 2023

Hello Layal - thank you for taking the time to review us. We appreciate knowing that your reps are energized to see their online incentive dashboards being updated daily. We are happy to streamline your admin overhead as well. Thank you!

PQ

Pablo Q.  
Licensed Medicare Agent  
Insurance  
Used the software for: Less than 6 months

### "Great Tool!"

November 10, 2021

5.0

Pros

It is easy to have access to and easy to understand

Cons

More options to compete with other agents

Review Source

Response from Ninth Floor Technologies

November 19, 2021

Hi Pablo - thank you for taking the time to review Sales Cookie. We're glad you find the solution easy to access and understand. Thank you!

GB

Giraffe B.  
Salesperson  
Arts and Crafts  
Used the software for: I used a free trial

### "Exceptional"

August 12, 2022

5.0

Pros

Using it to reach out to other businesses and make connections

Cons

I think the process of integration could be improved

Review Source

Response from Ninth Floor Technologies

September 7, 2022

We're excited to hear that you found Sales Cookie exceptional! Thank you very much for your feedback.

LK

Lindsay K.  
Insurance Agent  
Insurance  
Used the software for: Less than 6 months

### "Messy"

November 30, 2021

3.0

Pros

I can access while not at work. I don't like much.

Cons

My clients are in there 5 different times, they should be grouped together so I can see what I am being paid and how much.

Review Source

Response from Ninth Floor Technologies

December 10, 2021

Hi Lindsay - thank you for your review. Please review our email as we would love to address all your questions and comments timely. Thank you.

AO

Ahmed O.  
Business Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Awesome PMR software"

March 5, 2019

5.0

So far so good.

Pros

Its so user-friendly. Everything can be done in-house out of the box. No need for set-up and long hours of training or tutorials. You can set up users, managers, many different kinds of incentives and users can log-in to their dashboards to see what they have made, are making, and will make. Adding transactions is very easy, and giving credit where due is also easy.

Cons

Nothing really, b/c you are getting alot for the price and they are still adding on more features and functions.

Review Source

Response from Ninth Floor Technologies

April 9, 2019

Thank you for the positive review - we will definitely keep adding features. We just added support for HubSpot yesterday!

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