# HELLO Messenger Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HELLO Messenger Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/183235/HELLO-Messenger

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# 

 HELLO Messenger Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HELLO Messenger

## What is HELLO Messenger?

HELLO Messenger provides a secure audio & video calling, messaging and more! Together with the HELLO 2 device, Solaborate HELLO bring all communication tools and services to you and the people you need to stay productive with and get things happen!

## What is HELLO Messenger used for?

[Team Communication](https://www.capterra.com/team-communication-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for HELLO Messenger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.solaborate.com&name=HELLO Messenger)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HELLO Messenger

3.8 (5)

VS.

[4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (5)

Ease Of Use

4.6 (22,658)

Value For Money

3.4 (5)

Value For Money

4.5 (15,231)

Customer Service

4.0 (5)

Customer Service

4.4 (13,493)

## HELLO Messenger alternatives

[4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/183235/HELLO-Messenger/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Chat

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Alerts/Notifications

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Discussions/Forums

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Online forums/groups where users can ask questions, share ideas, best practices, etc.

File Sharing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Video Conferencing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Audio Calls

Ability to make voice calls within the system

HELLO Messenger 10 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Ability to make voice calls within the system

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Public or private sharing of digital files such as documents, audio/video, images, and more

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Engage in direct, instant messaging with customers, users, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Connect with meeting participants remotely over video

Create, design and manage workflows for repetitive tasks

Features

3.0 (5)

3.0

Based on 5 reviews

## Pricing

Value for money

3.4 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.4 (5)

3.4

Based on 5 reviews

## Support, customer service and training options

Customer Service

4.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (5)

4.0

Based on 5 reviews

## User reviews

Overall rating

3.8

Based on 5 reviews

Filter by rating

5(1)

4(2)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NG

nestor G.

gnestor153@gmail.com

Education Management

### "Alternativa sofisticada de messenger"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 15, 2022

Lo utilizo como crédito de trabajo y tareas ,lo cual es 99% efectivo on line ,así que mi experiencia es ,rutina estar en la nube

Pros

Que altera la viabilidad de la comunicación,de forma específica y justo a tiempo.... Entonces el ida y vuelta de los mensajes y archivos son : un exito

Cons

Sus funciones son flexibles pero la capacidad de memoria debería variar sin programar su uso

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vadiraja T.

Project Engineer

Information Technology and Services

### "A good one, but will be crushed if they don't step up"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

July 15, 2021

Currently, I was trying this as to check the alternative of whatsapp and telegram due to the low security levels, but this doesn't come close where they have to work more to get that kind of UI and experience.

Pros

As already mentioned in the review, this app has a better video calling quality and minimalistic UI which I personally like.

Cons

The file sharing is the worst here and the sign in issue during some times and low update rate and high glitches makes user not to use this much.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Chief Operating Officer

Information Technology and Services

### "Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 10, 2019

Great so far. Yet to test fully.

Pros

It’s nicely done. Featured. Convenient. Works seamlessly with hello device.

Cons

Nothing much. The device video quality is not as good as the polycom.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Patrick B.

Manager

Real Estate

### "Great boardroom solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 25, 2019

Overall it seems to work well however if you dont touch it for a month or so between uses its a little slow to get up and running again.

Pros

The Hello messenger is a great option for people looking to turn any TV into a meeting room hub. We have one set up in our boardroom with a 55" TV and it has been fantastic for skype and zoom meeting of which we do a lot of.

Cons

sometimes the software seems a little buggy

Reasons for choosing HELLO Messenger

all in one solution that plugged directly into the TV

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RA

Rubens A.

Owner

Computer Software

### "Good & affordable option for conference call system"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 12, 2019

I’m using it at home, so overall functionality is good for me. I’m hoping it becomes easier to use over time, and would definitely appreciate a higher-end (physical) camera.

Pros

Hello is packed with features: it provides its own conference system (similar to BlueJeans, etc), which is very good, plus things like direct calls, camera streaming, live streaming and so on. It uses an Android OS, which means it comes also with all sorts of apps (Skype, BlueJeans, every other communication app out there, plus Netflix, etc). Tech support is great: always available and helpful 24x7 on chat, and even on live video calls! Impressive, never seen support like this.

Cons

It’s clearly still under development: some features are missing (you can’t position the device upside down, only recently it was possible to turn off an annoying front light), others are complex (interaction between device and app is very complicated), and I was a bit disappointed with the camera: zoom is by software only, so focusing on a person means image quality is gone. Software seems to be under active development, though, so hopefully missing/complex features will improve over time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2019

Hello Ruben, Thank you very much for the review. Your points are all vaild and it is true that we are heavly investing on developing all the features required from users. Cons you mentioned: "position the device upside down". The software allows you to rotate the device and the picture will rotate. "interaction between device and app is very complicated" we are working on simplifying the interaction of the app with the device as much as possible.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)