--- title: "HELLO Messenger Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HELLO Messenger Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/183235/HELLO-Messenger/" page_type: "product" language: "en" --- # HELLO Messenger Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HELLO Messenger ## What is HELLO Messenger? HELLO Messenger provides a secure audio & video calling, messaging and more! Together with the HELLO 2 device, Solaborate HELLO bring all communication tools and services to you and the people you need to stay productive with and get things happen! ## What is HELLO Messenger used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HELLO Messenger?[Manage this product listing](https://www.g2.com/products/salespad-customer-order-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HELLO Messenger 3.8 (5) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (5) Ease Of Use 4.7 (11,136) Value For Money 3.4 (5) Value For Money 4.5 (6,854) Customer Service 4.0 (5) Customer Service 4.6 (6,608) ## HELLO Messenger alternatives [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [View all alternatives](https://www.capterra.com/p/183235/HELLO-Messenger/alternatives/) ## FAQs about HELLO Messenger Overview ### What company size and specific industries is HELLO Messenger built for? HELLO Messenger is designed for small to medium businesses that need communication and collaboration tools. It is suited to organizations that want encrypted messaging and digital whiteboards for everyday teamwork, without being tied to a specific industry or sector. Features and Usability ### What are the key features of HELLO Messenger? HELLO Messenger offers workflow management plus communication features such as real-time chat, audio calls, and video conferencing. It also includes discussions/forums for team conversations, file sharing for document exchange, meeting management for scheduling, and alerts/notifications and reminders to track updates across mobile access. Getting Started and Support ### What training and onboarding options does HELLO Messenger offer? HELLO Messenger provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and feature lookup as needed. Getting Started and Support ### What customer support options does HELLO Messenger offer? HELLO Messenger provides 24/7 Live Rep support for users who need direct assistance at any time. Support quality details are not available here, so the offering can only be described as always-on live help through a real person. ## Features AI summary Based on 17,996 Order Management reviews Capterra data shows that buyers of Team Communication software rank the following features as their top priorities: - **Meeting Management** (**50%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Real-Time Chat** (**51%**) HELLO Messenger includes all three features reviewers consider most important: **Meeting Management**, **Mobile Access**, and **Real-Time Chat**. Together, these capabilities help teams coordinate meetings, stay connected from any location, and communicate instantly, allowing businesses to keep work moving and respond faster across day-to-day conversations. Real-Time Chat 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Alerts/Notifications 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Discussions/Forums 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online forums/groups where users can ask questions, share ideas, best practices, etc. File Sharing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Video Conferencing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Audio Calls Ability to make voice calls within the system HELLO Messenger 10 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audio Calls: Ability to make voice calls within the system - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (5) 3.0 Based on 5 reviews ## Pricing Value for money 3.4 (5) ### Starting price Free trial available Value for money 3.4 (5) 3.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (5) 4.0 Based on 5 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(1) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent NG nestor G. gnestor153@gmail.com Education Management ### "Alternativa sofisticada de messenger" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 15, 2022 Lo utilizo como crédito de trabajo y tareas ,lo cual es 99% efectivo on line ,así que mi experiencia es ,rutina estar en la nube Pros Que altera la viabilidad de la comunicación,de forma específica y justo a tiempo.... Entonces el ida y vuelta de los mensajes y archivos son : un exito Cons Sus funciones son flexibles pero la capacidad de memoria debería variar sin programar su uso Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vadiraja T. Project Engineer Information Technology and Services ### "A good one, but will be crushed if they don't step up" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 15, 2021 Currently, I was trying this as to check the alternative of whatsapp and telegram due to the low security levels, but this doesn't come close where they have to work more to get that kind of UI and experience. Pros As already mentioned in the review, this app has a better video calling quality and minimalistic UI which I personally like. Cons The file sharing is the worst here and the sign in issue during some times and low update rate and high glitches makes user not to use this much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Chief Operating Officer Information Technology and Services ### "Great Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 10, 2019 Great so far. Yet to test fully. Pros It’s nicely done. Featured. Convenient. Works seamlessly with hello device. Cons Nothing much. The device video quality is not as good as the polycom. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Patrick B. Manager Real Estate ### "Great boardroom solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 25, 2019 Overall it seems to work well however if you dont touch it for a month or so between uses its a little slow to get up and running again. Pros The Hello messenger is a great option for people looking to turn any TV into a meeting room hub. We have one set up in our boardroom with a 55" TV and it has been fantastic for skype and zoom meeting of which we do a lot of. Cons sometimes the software seems a little buggy Reasons for choosing HELLO Messenger all in one solution that plugged directly into the TV Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Rubens A. Owner Computer Software ### "Good & affordable option for conference call system" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 12, 2019 I’m using it at home, so overall functionality is good for me. I’m hoping it becomes easier to use over time, and would definitely appreciate a higher-end (physical) camera. Pros Hello is packed with features: it provides its own conference system (similar to BlueJeans, etc), which is very good, plus things like direct calls, camera streaming, live streaming and so on. It uses an Android OS, which means it comes also with all sorts of apps (Skype, BlueJeans, every other communication app out there, plus Netflix, etc). Tech support is great: always available and helpful 24x7 on chat, and even on live video calls! Impressive, never seen support like this. Cons It’s clearly still under development: some features are missing (you can’t position the device upside down, only recently it was possible to turn off an annoying front light), others are complex (interaction between device and app is very complicated), and I was a bit disappointed with the camera: zoom is by software only, so focusing on a person means image quality is gone. Software seems to be under active development, though, so hopefully missing/complex features will improve over time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 14, 2019 Hello Ruben, Thank you very much for the review. Your points are all vaild and it is true that we are heavly investing on developing all the features required from users. Cons you mentioned: "position the device upside down". The software allows you to rotate the device and the picture will rotate. "interaction between device and app is very complicated" we are working on simplifying the interaction of the app with the device as much as possible. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.