# Page 2 | RealPage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RealPage the right Lease Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183247/Real-Page/reviews --- RealPage 4 (128) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of RealPage ## Showing most helpful reviews Showing 26-50 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sajid F. Management Broadcast Media Used the software for: 6-12 months ### "“Simple and Practical, but Limited in Scope”" April 14, 2026 4.0 Positive experiences: Easy and fast payments or salary processing Simple user interface for basic transactions Useful for businesses managing payroll or bulk payments Convenient tracking of payment history Pros Active discussions about trains, rail networks, and transport updates Real-time sightings and updates from members across different regions Photos and trip reports that give a ground-level view of rail operations Knowledge sharing between hobbyists and industry professionals Cons Outdated interface design in some areas, which can feel less modern compared to newer forums or apps Strict moderation at times, where discussions can feel tightly controlled depending on topics Niche focus, meaning it’s excellent for rail enthusiasts but not very useful outside that interest Heavy discussion threads, where long technical posts can be hard for casual users to follow Review Source BH Bryan H. VP Real Estate Used the software for: 2+ years ### "RealPage provides Options" December 8, 2025 5.0 My experience over the last 20 years has been great. They have continued to develop and improve their products for their customers and the industry. Pros provides an entire suite of products for a property management company to utilize to manage the properties, which can streamline processes and reduce overall training and increase adoption of products. Cons At times, responses can be slow or the expectations of implementation time frames are not communicated appropriately. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing RealPage More options and the selection of different integrations Review Source RT Rebecca T. Property Manager Real Estate Used the software for: 2+ years ### "RealPage Real Good" August 1, 2025 5.0 I really like that the software was able to offer so many options to make managing a property more efficient. Not needing to go to multiple sites for assistance is definitely something that we all need. Pros The ease of use. I had never used it before and it was very easy to learn. The customer service was great. THe products offered like document storage, integrated resident portal, compliance all great to have in one place Cons Using their compliance department was difficult. They seemed to be following from prompts and not well versed in actual property management laws and affordable housing. Review Source MA Meghan A. Property Management Facilities Services Used the software for: 2+ years ### "Friendly and Easy to use for Everyone " January 15, 2026 5.0 My overall experience with is an excellent one. Being a property manager has become easier with this app it keeps many things in one place so you don't lose important information. Pros The thing I like the most about the app is it helped me keep different properties organized. Cons The thing I like the least about was it was hard to access one time in the country there was no service to access the app, other than that it is great to use everyday. Review Source GH Gloria H. Leasing Agent Real Estate Used the software for: 1-2 years ### "A Decent Industry Standard for Unit Pricing, But Needs Improvement" October 10, 2025 3.0 It's alright! It syncs with our other systems and website for pricing but it feels a bit clunky to use overall. Pros I use the LRO "lease rent options" portion of for our daily unit pricing. I like how it synthesizes the unit prices and details and is always accurate with our Yardi system. I like that you can look at the detailed breakdown prices with different lease lengths! Cons The pricing is not always accurate, and it does not have accurate square footage for each unit. It is a bit slow and refreshes and signs me out frequently. I am unsure of what a lot of the main screen means, even after a year of using it. Review Source TW Tina W. Assistant Property Manager Real Estate Used the software for: 2+ years ### "Love this software " December 6, 2025 5.0 Overall, I have had a great experience and could highly recommend this software to others. 10/10 way to go! Pros I like the ease of use. It was an easy platform to learn and I am all about making my life easier. Highly recommend Cons There are time the software didn’t sync right away with the other software we use, so I would like it to work a little faster Review Source JL Josephine L. Manager Real Estate Used the software for: 1-2 years ### "RealPage Realness" December 27, 2024 3.0 My overall experience with was mediocre. It does have a lot of really good features and integrates with a lot of other products but learning it was not as easy as other products. Pros The help center was my favorite thing about . While learning to use the system it was wonderful to be able to navigate to the help center to get all my questions answered. Cons was one of the more confusing programs to learn. Once you've learned how to do something it gets easier, but it wasn't as user friendly as other similar products. Review Source CL Clarice L. HR Generalist Medical Practice Used the software for: 6-12 months ### "It could work better." January 16, 2026 2.0 It could be an overall value for your money with the right tweaks from the software builder instead of paying more for things. Pros What I liked most about was security, customer support, performance and speed, tenant management, and small business use. Cons What I liked least about was the property management portion of the software that was implemented. Review Source JG Joe G. Property Manager Real Estate Used the software for: 2+ years ### "RealPage is a B+" December 28, 2024 4.0 It doesn't take long to learn any of the software. I have used OneSite and OnSite for their property management software. I also used AIRM and Yieldstar for daily pricing. Once you spend a few weeks working with their products, they are very easy to use. Pros It was user-friendly and they were constantly updating the application to improve their product. Cons Although I love that they are constantly trying to improve, constant changes were kind of irritating. I wish they would at least have calls or short videos to walk through the changes they made. Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) The company I was with wanted to save some money. Review Source CAB Carol Ann B. Property Manager Real Estate Used the software for: 2+ years ### "Easy peasy" December 30, 2025 4.0 Bill page is user friendly. Although it always has been, again I will assume that continued use and makes things even easier Pros Not sure if it is easier to navigate or if i have just gotten better at navigating. I guess it's like most things the more you use it the easier it is Cons I don't really have any dislike. As property managers we are programmed to acclimate ourselves with various programs. Review Source BR Brian R. Housing Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Can I get a human being please?" March 19, 2025 1.0 Their sales team is likely 25 times the size of their customer support team, and it shows. There is no human interaction when it comes to asking them for help, which is very common due to their broken interface. Pros It consolidates several things into one HUB. Cons No customer service. No human beings to interact with whatsoever. You get a buggy and broken platform to work with and access to a chat bot and handful of "training videos". Good luck. Review Source JS Johann S. OHS Officer Construction Used the software for: Less than 6 months ### "Company is a Fake" March 26, 2025 1.0 I would say overall rating is very poor i would not recommend anyone using this platform for the company is dishonest, they treat you very poorly and no manners at all. I feel sorry for the people that have joined them and invested large amounts for this site will be closing soon and they will lose their money for i was on a similar website doing exactly the same and when they got to a certain amount, they closed site and moved with the people's money Pros I like the simplicity of the website and thats about all that is good Cons There managers treat you like a baby. Then i asked for another manager doesnt read my messages then they blocked my account and removed me from the group. I have invested in this Company and i did not get my refund back nor my commission that i am supposed to get daily Review Source JG Julia G. Assistant Community Manager Real Estate Used the software for: 6-12 months ### "A Great Software for Applicant Tracking" February 14, 2025 4.0 It has been a positive experience. I have been able to accomplish what is needed. Pros Great for lead tracking and communication, which is a very important part of the job. Cons There is a bit of a learning curve and it can be more difficult to teach, but once you get the hang of it you're good to go. Review Source CW Colby W. Community Manager Real Estate Used the software for: 6-12 months ### "Real Page WOWS with add on features that make renting easier" June 23, 2025 4.0 Overall, my experience with Real Page was a positive experience where I was able to connect more easily with both prospects and current residents. Pros Real Page allows me to email/text my current residents and future residents with ease. It also keeps track of my emails/texts. Cons We have to manually remove former residents when it should just integrate with the system automatically. Review Source TS Tracy S. Insurance agent Insurance Used the software for: Less than 6 months ### "Real page." April 9, 2026 5.0 Pros I love how useful and easy it is to use. It helps me keep my work organized and it’s an overall great software. Cons I have no dislikes on this software. I highly recommend this software to anyone who is having any second doubts. Review Source DB DONNA B. account admin lead Construction Used the software for: 1-2 years ### "Realpage for the win" January 6, 2025 5.0 When I have had issues their customers service was very helpful Pros the visibility of my user status, being able to see all my customers Cons learning to navigate the site was a bit tricky but once I learned it its a breeze Review Source AM Andrew M. President Consumer Services Used the software for: 6-12 months ### "RealPage is a nightmare for vendors" August 4, 2024 1.0 I'm a vendor who was requested by a P.M. company to sign up with . I wish I said no in the beginning. I paid the $200 to get my profile upgraded. Then I paid $109 to get the P.M. company listed on my account. I filled out R.P.'s outdated W-9 online, then they emailed me that they needed an "updated" W-9, not the one that is supplied in THEIR website. I submitted the new one via email, they still send emails stating that they need it... Another major negative is that I paid $109 to get the P.M. listed on my account, but the P.M. is requiring $1M liab + $1M excess liab/umbrella + $1M auto with additional riders. All totaling over $10K in additional insurance premiums over what I currently carry ($1M gen liab/$500k auto, no excess/umbrella). The job was only going to pay $8k gross, that wouldn't even cover the insurance costs, much less the time and labor. After all is said and done, I'm out of the prospect and $309 for this experience. They don't offer refunds. I turned off the auto renewal. I hope ZRS prop mgt reads this. Pros Nothing at all. They need to offer refunds. Cons Their 5 platforms don't work well with each other so it's hard to navigate between them. They need to update their W-9 on their site and stop wasting peoples time by having them submit new ones. You don't know what the PM requirements for insurance are unless you pay $109 to find out. Review Source VR Verified Reviewer Commercial Property Manager Commercial Real Estate Used the software for: 2+ years ### "Annual Renewal" March 5, 2024 3.0 The price has increased so much over the past two years without much changes in the programs capabilities on the commercial side or reporting side. I am not happy with the increases as they seem excessive. Pros Setting up leases are pretty easy but putting in renewals/terminations etc are difficult Cons The first 2 years they locked your increases in at 3%. The third year I received notice that they were increasing the cost by 5% or CPI whichever was greater. Again this year I was notified of a 5% or CPI increase whichever is greater. Majority of my Common Area Maintenance charges are capped at 3% so we are losing 2% annually that I cannot pass on to my tenants. Make sure that you insist they put a cap on their increases prior to signing the contract. Reason for choosing RealPage We felt it met our needs at the time at an affordable price. Review Source MB Molly B. Assistant Manager Real Estate Used the software for: 2+ years ### "Could be better" April 17, 2019 3.0 I've been disappointed with the software for what we are using this for. This may be perfectly practical for other apartment complexes, but for us in student housing, this has really made us struggle more than succeed. Pros When searching for residents it's nice to have the more option next to their name for quick access to features instead of clicking into view and scouring for information. Scanning payments goes fairly smoothly. Cons This system is not student housing friendly. The online leasing and guarantor process is a pain to toggle between their prospect portal for signing and generating their credentials to their applicant portal once they've signed. It's confusing for the customer to have 2 different log in credentials for signing and making payments. Sometimes you will receive an "Unable to Locate Account" alert and will need to manually deposit checks to the bank because real page experienced an error processing someone's check. To add, you cannot try to re-scan because the check will then be a duplicate entry, although it did not successfully go through. It will also charge a Non-Sufficient Funds fee when it isn't truly NSF. Sometimes functionalities stop working. For example, we are able to assign leasing consultants if an applicant selects "House". We have had this feature for over 3 years. When the functionality stopped working (on only some accounts), their IT department responded that this isn't a function although we had been using it daily. The overall look of real page feels dated. It's not user friendly. Review Source SS Shana S. Property Manager Real Estate Used the software for: 2+ years ### "A trusted companion for a decade." March 25, 2024 5.0 My experience with has been a good one. I love the continuing education opportunities that have been made available and the fact I can always reach someone on the phone to walk me through issues that I can't resolve on my own. Pros For a decade now, has been a trusted companion for me. From time to time, there are outages and bugs that have to be worked out, but the wonderful folks at Realpage always get us back up and going in a timely manner! Cons As with any software, I guess the only thing would be the outages and freezing up from time to time. Review Source DW Daniel W. President Real Estate Used the software for: 1-2 years ### "User ...." August 17, 2022 4.0 The Cost / Benefit equation has worked out well. Pros Functionality of Dashboard is good once it's property set up. Cons Platform is clunky and not particularly intuitive for the casual user. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Functionality - Simplicity - Cost Review Source WC Wilmer C. Owner Real Estate Used the software for: 2+ years ### "Customer Service is horrible" May 7, 2024 1.0 Not good, I which communication and support are just not there. We can't sit on hold for 45+ minutes each time we need to call. Or wait days or weeks for a reply to emails. Pros The software is pretty easy to use and has all the features that we need. Cons Customer is horrible, long hold times, support takes days and even weeks to reply to emails. Review Source DK Devin K. Property Manager Real Estate Used the software for: 2+ years ### "RealPage OneSite Leasing & Rents and Accounting" May 26, 2017 3.0 After using Yardi, OneSite, and AppFolio, I've feel AppFolio far and above is the more successful software. Their portal is SO user-friendly. In the one year, I've been using AF, they've really made a ton of improvements as well. They really seem to listen to their users and try to make adjustments based on our needs. If you're able, I'd suggest taking some tutorials on how their software operates and take some notes. I think AppFolio users are very happy. Pros The ability to store all relevant information, schedule follow up, attached scanned files, and link from Leasing & Rents to Accounting. At first, we had to have 6 different property groups, but eventually, they were able to combine all six into one. I worked at Landmark Properties, for reference, when this occurred. Cons The navigation was a bit out-dated when I used it. (To be fair, I have not used the software in a few years. My current company uses AppFolio). The accounting portal and the leasing & rents portal were not as well-integrated as they could have been. There was a lot of manual "pushing" reports from one to the other. It would make more sense for both to be in the same portal. Review Source KB Kelly B. Account Manager Insurance Used the software for: 2+ years ### "Your clients HATE companies that use this for " May 25, 2022 1.0 Pros Absolutely nothing. It is close to impossible to get good assistance. Newsflash, if you bought into this software to make your life easier, you are in turn causing your clients such a hassle and many hours of wasted time. Cons It is constantly a battle to get good help. I upload insurance documentation and the person on the other end can never follow it since they are not educated properly how to read insurance documents. If items do not match up word for word they are unable to see that it is still valid. They have a checklist and if it does not meet the checklist they say it is wrong. That is wrong, it is just different verbiage based on an insurance contract that will not always match up with what they have on their end, but getting anyone to understand this takes multiple phone calls and emails. I end up wasting the equivalent of 8 hours for something that should take no more than 30 minutes. Review Source JH Justin H. Marketing Director Real Estate Used the software for: 2+ years ### "Grass is greener?" May 30, 2017 3.0 It would be great to get a Functionality Audit team together and finally fix a lot of the issues we face on a daily basis. the software is great but needs the attention to detail on a property level. Some of the "enhancements" are not enhancements for the community, in fact makes it more difficult most times. Pros Accounting products are great. They have most if not all solutions for property management software to help onsite teams and management companies get their job done. They see good products and buy them. Cons Most of the products Onesite purchases and projects they take on are completed to about 80% then the 20% lacking functionality leads to inefficiencies on most of their products. The products they buy are not 100% integrated ever and the customer service and promises are always unfounded. The company is so big they lack in communication. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.