--- title: "Page 2 | RealPage Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is RealPage the right Digital Asset Management solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/183247/Real-Page/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- RealPage 4 (131) [View alternatives](https://www.capterra.com/p/183247/Real-Page/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Page 2 - Reviews of RealPage ## Showing most helpful reviews Showing 26-50 of 131 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use General Manager Used the software for: 3-5 years ### "Good Product for Property Functions" May 31, 2017 4.0 Pros Easy to see and use to look up resident information and accounts. Onesite software has an easy functionality to look up account information when residents or prospects may call inquiring about various parts of information needed for their lease. There is a function to upload documents to each account to minimize the amount of paper used on-site. Cons No html capability when sending e-mails out. When sending out e-mails, residents/prospects, are more prone to open e-mail's that are formatted in html instead of text function. Review Source Assoc Regional Property Manager Used the software for: 3-5 years ### "Love Onesite!" May 29, 2017 5.0 If you are looking for a great software for conventional or affordable, Onesite is the way to go! Highly recommend this software. I have used it for almost 10 years and couldn't be happier Pros Pros for Onesite are ease of use, ease of correction if an error is made on certifications, ledger and resident information. It is very user friendly for someone who does not have computer experience. Cons If you do not set it up correctly, then there are tweaks that have to be made and their customer support will help resolve those issues. Review Source Senior Accountant & Special Projects Coordinator Senior Accountant & Special Projects Coordinator Used the software for: 3-5 years ### "Great software that is very user friendly!" June 5, 2017 4.0 Overall, the best feature of the software is the simplicity of accessing different modules and being able to easily navigate through the system without any issues. Pros \- Easy to navigate - Budget formulation is direct and concise - Bank reconciliation process is straight forward - System features updated periodically Cons \- Needs improvement on report functionality options - Customer Service was not the most helpful - I do not like how the Leasing and Accounting roles are on two different platforms Review Source Leasing Agent Used the software for: 1-3 years ### "Simple, Clear, and Useful" May 29, 2017 4.0 It's a 1998 2 door Ford Escort: it won't win any awards for its looks but it gets you from A - B just fine. Pros The tools are fairly simple and are quick to learn. The design is useful and functional, presenting a clear and simple picture of the information you care about. You have a lot of control over your data and there are also more tools that I could ever hope to use. Cons My only complaint is that the UI appears incredibly outdated. It looks like one of those houses built in the 70s with shag carpet and popcorn ceilings - not attractive. This also causes work flow issues. And doesn't work in Chrome? Come on guys. Review Source Realtor/Broker Used the software for: 3-5 years ### "Streamline property management solution" September 7, 2017 4.0 Pros Easy to use, seamless transitions between leases, work orders, owner information, etc., excellent reporting features that can be tailored or customized depending on our need. Available on any device so we're able to pull information on the go. Cons The mobile apps have been slower to sync with the desktop which do not always correspond with real time information if we're trying to pass it along between offices. Review Source Software Platform Analys Used the software for: 3-5 years ### "Easy to use and very intuitive" June 5, 2017 5.0 I love how RealPage has so many different products that integrate with OneSite making our day to day tasks easier to accomplish and manage. Pros Always being updated and is very straight forward. You can learn your way around this software very quickly. Cons Some settings locations are not where you think they should be and you then start searching to see where they are. Sometimes in a place you would never think to look. Review Source community manager Used the software for: 3-5 years ### "Product is great" May 29, 2017 4.0 Pros The product is great and easy to use. It is easy to customize for your needs. Almost anything you need to know is in the reports! Cons The customer service is hit or miss. Sometimes when you call the person is able to help you right away, other times they are not able to and it takes a while to solve the problem. Some information you need in a report doesn't exist. Review Source Community manager Community manager Used the software for: 3-5 years ### "Overall great" June 12, 2017 4.0 Pros Easy to use, pretty self explanatory, appreciate being able to move payments easily and having the ability to track the changes Cons Don't like the exporting reports functionality to excel. Unless it's exported as csv, you have a horrible format you have to deal with in excel... And I'm convinced the csv and excel reports do not match 100% Review Source Portfolio Manager Used the software for: 1-3 years ### "Good, Budget Conscious Product" May 22, 2017 5.0 The product is great, easy to roll out to new users and well worth the costs associated. I found it to be budget friendly as well, which is always a plus! Pros Product is easy to use and very user-friendly. I enjoy working with real-time features, and the reporting functionality is easy to utilize. Cons Connectivity issues related to server connection problems, lack of ability to reach knowledgeable customer service techs was frustrating at times, however, ultimately the issues were resolved in a timely manner. Review Source Tina W. Assistant Property Manager Used the software for: 3-5 years ### "Love this software " December 8, 2025 5.0 Overall, I have had a great experience and could highly recommend this software to others. 10/10 way to go! Pros I like the ease of use. It was an easy platform to learn and I am all about making my life easier. Highly recommend Cons There are time the software didn’t sync right away with the other software we use, so I would like it to work a little faster Review Source GH Gloria H. Leasing Agent Used the software for: 1-3 years ### "A Decent Industry Standard for Unit Pricing, But Needs Improvement" October 13, 2025 3.0 It's alright! It syncs with our other systems and website for pricing but it feels a bit clunky to use overall. Pros I use the LRO "lease rent options" portion of RealPage for our daily unit pricing. I like how it synthesizes the unit prices and details and is always accurate with our Yardi system. I like that you can look at the detailed breakdown prices with different lease lengths! Cons The pricing is not always accurate, and it does not have accurate square footage for each unit. It is a bit slow and refreshes and signs me out frequently. I am unsure of what a lot of the main screen means, even after a year of using it. Review Source Housing Manager Used the software for: Less than 1 year ### "Can I get a human being please?" March 20, 2025 1.0 Their sales team is likely 25 times the size of their customer support team, and it shows. There is no human interaction when it comes to asking them for help, which is very common due to their broken interface. Pros It consolidates several things into one HUB. Cons No customer service. No human beings to interact with whatsoever. You get a buggy and broken platform to work with and access to a chat bot and handful of "training videos". Good luck. Review Source OHS Officer Used the software for: Less than 1 year ### "Company is a Fake" March 27, 2025 1.0 I would say overall rating is very poor i would not recommend anyone using this platform for the company is dishonest, they treat you very poorly and no manners at all. I feel sorry for the people that have joined them and invested large amounts for this site will be closing soon and they will lose their money for i was on a similar website doing exactly the same and when they got to a certain amount, they closed site and moved with the people's money Pros I like the simplicity of the website and thats about all that is good Cons There managers treat you like a baby. Then i asked for another manager doesnt read my messages then they blocked my account and removed me from the group. I have invested in this Company and i did not get my refund back nor my commission that i am supposed to get daily Review Source Community Manager Used the software for: Less than 1 year ### "Real Page WOWS with add on features that make renting easier" June 24, 2025 4.0 Overall, my experience with Real Page was a positive experience where I was able to connect more easily with both prospects and current residents. Pros Real Page allows me to email/text my current residents and future residents with ease. It also keeps track of my emails/texts. Cons We have to manually remove former residents when it should just integrate with the system automatically. Review Source JL Josephine L. Manager Used the software for: 1-3 years ### "RealPage Realness" January 2, 2025 3.0 My overall experience with RealPage was mediocre. It does have a lot of really good features and integrates with a lot of other products but learning it was not as easy as other products. Pros The help center was my favorite thing about RealPage. While learning to use the system it was wonderful to be able to navigate to the help center to get all my questions answered. Cons RealPage was one of the more confusing programs to learn. Once you've learned how to do something it gets easier, but it wasn't as user friendly as other similar products. Review Source Julia G. Assistant Community Manager Used the software for: Less than 1 year ### "A Great Software for Applicant Tracking" February 18, 2025 4.0 It has been a positive experience. I have been able to accomplish what is needed. Pros Great for lead tracking and communication, which is a very important part of the job. Cons There is a bit of a learning curve and it can be more difficult to teach, but once you get the hang of it you're good to go. Review Source DB DONNA B. account admin lead Used the software for: 1-3 years ### "Realpage for the win" January 7, 2025 5.0 When I have had issues their customers service was very helpful Pros the visibility of my user status, being able to see all my customers Cons learning to navigate the site was a bit tricky but once I learned it its a breeze Review Source Assistant Property Manager Used the software for: 3-5 years ### "Where's Entrata When You Need It?" October 29, 2024 3.0 RealPage is a below average-to-average quality Property Management Software (PMS). The overall quality is equal to the cost, which is not much. I'd recommend this software for companies who are looking to expand for the first time. After a certain point, you will need something better, and less clunky. Pros RealPage has a lot of well formatted bulk settings. This enables property management workers at larger sites an easier way to complete daily, weekly, and monthly tasks quickly. Cons RealPage is overly compartmentalized. Whil creating a category for everything is a great function, if you manage multiple properties, you will have to select each property individually to access the information of the residents at that site. The issue is that directly competes with their best features - bulk settings. Review Source Commercial Property Manager Used the software for: 3-5 years ### "Annual Renewal" June 13, 2024 3.0 The price has increased so much over the past two years without much changes in the programs capabilities on the commercial side or reporting side. I am not happy with the increases as they seem excessive. Pros Setting up leases are pretty easy but putting in renewals/terminations etc are difficult Cons The first 2 years they locked your increases in at 3%. The third year I received notice that they were increasing the cost by 5% or CPI whichever was greater. Again this year I was notified of a 5% or CPI increase whichever is greater. Majority of my Common Area Maintenance charges are capped at 3% so we are losing 2% annually that I cannot pass on to my tenants. Make sure that you insist they put a cap on their increases prior to signing the contract. Reasons for choosing RealPage We felt it met our needs at the time at an affordable price. Review Source President Used the software for: 1-3 years ### "User ...." August 22, 2022 4.0 The Cost / Benefit equation has worked out well. Pros Functionality of Dashboard is good once it's property set up. Cons Platform is clunky and not particularly intuitive for the casual user. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Functionality - Simplicity - Cost Review Source Leasing Consultant Used the software for: 3-5 years ### "Perfect for all of your apartment pricing needs" December 9, 2019 5.0 In the three years that I have been using RealPage, I have had few gripes with the software. We have used 2 separate iterations of RealPage Yieldstar and both have strengths and weaknesses. Everyone at my office has had a great experience using this software. Their team is also very helpful if you have any questions or problems. Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry. Pros Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts. Cons Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard. Review Source Owner Used the software for: 3-5 years ### "Customer Service is horrible" May 10, 2024 1.0 Not good, I which communication and support are just not there. We can't sit on hold for 45+ minutes each time we need to call. Or wait days or weeks for a reply to emails. Pros The software is pretty easy to use and has all the features that we need. Cons Customer is horrible, long hold times, support takes days and even weeks to reply to emails. Review Source Property Manager Used the software for: 3-5 years ### "RealPage OneSite Leasing & Rents and Accounting" December 19, 2017 3.0 After using Yardi, OneSite, and AppFolio, I've feel AppFolio far and above is the more successful software. Their portal is SO user-friendly. In the one year, I've been using AF, they've really made a ton of improvements as well. They really seem to listen to their users and try to make adjustments based on our needs. If you're able, I'd suggest taking some tutorials on how their software operates and take some notes. I think AppFolio users are very happy. Pros The ability to store all relevant information, schedule follow up, attached scanned files, and link from Leasing & Rents to Accounting. At first, we had to have 6 different property groups, but eventually, they were able to combine all six into one. I worked at Landmark Properties, for reference, when this occurred. Cons The navigation was a bit out-dated when I used it. (To be fair, I have not used the software in a few years. My current company uses AppFolio). The accounting portal and the leasing & rents portal were not as well-integrated as they could have been. There was a lot of manual "pushing" reports from one to the other. It would make more sense for both to be in the same portal. Review Source Account Manager Used the software for: 3-5 years ### "Your clients HATE companies that use this for " May 26, 2022 1.0 Pros Absolutely nothing. It is close to impossible to get good assistance. Newsflash, if you bought into this software to make your life easier, you are in turn causing your clients such a hassle and many hours of wasted time. Cons It is constantly a battle to get good help. I upload insurance documentation and the person on the other end can never follow it since they are not educated properly how to read insurance documents. If items do not match up word for word they are unable to see that it is still valid. They have a checklist and if it does not meet the checklist they say it is wrong. That is wrong, it is just different verbiage based on an insurance contract that will not always match up with what they have on their end, but getting anyone to understand this takes multiple phone calls and emails. I end up wasting the equivalent of 8 hours for something that should take no more than 30 minutes. Review Source Justin H. Marketing Director Used the software for: 3-5 years ### "Grass is greener?" May 31, 2017 3.0 It would be great to get a Functionality Audit team together and finally fix a lot of the issues we face on a daily basis. the software is great but needs the attention to detail on a property level. Some of the "enhancements" are not enhancements for the community, in fact makes it more difficult most times. Pros Accounting products are great. They have most if not all solutions for property management software to help onsite teams and management companies get their job done. They see good products and buy them. Cons Most of the products Onesite purchases and projects they take on are completed to about 80% then the 20% lacking functionality leads to inefficiencies on most of their products. The products they buy are not 100% integrated ever and the customer service and promises are always unfounded. The company is so big they lack in communication. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.