# PaperSurvey Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PaperSurvey Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/183252/PaperSurvey

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# 

 PaperSurvey Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PaperSurvey

## What is PaperSurvey?

PaperSurvey.io is a cloud-based paper form recognition software that enables businesses to create, print and upload paper-based questionnaires for automated data extraction fast and effortlessly. PaperSurvey.io uses OMR (optical mark recognition) to recognize answers from choice boxes and HTR (handwritten text recognition) to digitize handwritten text responses as well as ICR OCR where needed | GDPR compliant | Free trial

## What is PaperSurvey used for?

[Survey](https://www.capterra.com/survey-software/)[Data Entry](https://www.capterra.com/data-entry-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$20

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PaperSurvey

4.8 (30)

VS.

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (30)

Ease Of Use

4.7 (1,549)

Value For Money

4.7 (30)

Value For Money

4.5 (1,211)

Customer Service

4.9 (30)

Customer Service

4.5 (1,143)

## PaperSurvey alternatives

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[5.0 (1)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/)

Starting price

$20.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/183252/PaperSurvey/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Customizable Questions

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Survey Builder

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Create and manage surveys

Data Capture and Transfer

4.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Import, collect, and capture data from multiple sources

Reporting/Analytics

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Branding

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

PaperSurvey 41 features

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Scan barcodes to ensure accurate pricing and label tracking

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Analyze survey results via statistical testing or crosstabs directly within the software

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Establish guidelines about how much and what kind of data can be stored in the repository

Process of copying and storing data in more than one site or node

Search and find data in a structured format

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents

Convert paper files into digital images

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Digitally sign online documents

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Process images and automatically scan for data

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Ability of websites, web applications, or mobile applications to function without an active internet connection

Practice of collecting data and responses for market research/surveys without an internet connection

Ability to recognize printed or written text within digital images or scanned documents

Streamlining repetitive tasks and activities through automated and predefined workflows

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Randomize the displayed order of questions and answer options

Capture data electronically

View and track pertinent metrics to find patterns and gain insights from data

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Allow media to be embedded in the question or answer options

Create and manage surveys

Gauge satisfaction and receive information for improvement and success

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.7 (30)

4.7

Based on 30 reviews

## Pricing

Value for money

4.7 (30)

Free Trial

[View pricing plan details](https://www.capterra.com/p/183252/PaperSurvey/pricing/)

Standard

$20.00

Flat Rate,Per Month

It includes:

-   16 Question Types
-   Dropbox Sync
-   Handwritten Text Recognition (up to 3000 Fields/Month)
-   ICR (Intelligent Character Recognition)
-   OMR (Optical Mark Recognition)
-   Unlimited Questions
-   Unlimited Surveys
-   Unlimited Web Survey Submissions
-   Upload up to 1000 Pages/Month
-   Webhooks
-   Zapier

Enterprise

$50.00

Flat Rate,Per Month

It includes:

-   16 Question Types
-   1 Team
-   Add Your Own Logo
-   Dropbox Sync
-   Handwritten Text Recognition (up to 9000 Fields/Month)
-   ICR (Intelligent Character Recognition)
-   Images
-   Multilingual Surveys
-   OMR (Optical Mark Recognition)
-   Prioritized Data Processing
-   Team Access (5 Users)
-   Unlimited Questions
-   Unlimited Surveys
-   Unlimited Web Survey Submissions
-   Upload up to 5000 Pages/Month
-   Webhooks
-   White Label Surveys
-   Zapier

Enterprise Plus

$125.00

Flat Rate,Per Month

It includes:

-   16 Question Types
-   1 Team
-   Add Your Own Logo
-   API Access
-   Connect to BI (Business Intelligence) Software
-   Custom Domain for Web Surveys With SSL Certificate
-   Dropbox Sync
-   Handwritten Text Recognition (up to 18000 Fields/Month)
-   ICR (Intelligent Character Recognition)
-   Images
-   Multilingual Surveys
-   OMR (Optical Mark Recognition)
-   Phone Support
-   Prioritized Data Processing
-   Priority Support
-   Team Access (15 Users)
-   Unlimited Questions
-   Unlimited Surveys
-   Unlimited Web Survey Submissions
-   Upload up to 10000 Pages/Month
-   Webhooks
-   White Label Surveys
-   Zapier

Value for money

4.7 (30)

4.7

Based on 30 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (30)

4.9

Based on 30 reviews

## User reviews

Overall rating

4.8

Based on 30 reviews

Filter by rating

5(24)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Sva s.

Admin Assistant

Mental Health Care

### "Thankful to have found Papersurvey.io"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2026

A very helpful application! I appreciate having so many options to customize, the combination of handwritten and mark sense responses, and the customer service is really friendly and quick!

Pros

I am grateful for an application that allows for a combination of handwritten and mark sense "bubble" questions. The "dictionary" and "similar answers" feature help streamline the handwritten sections.

Cons

The shortcuts for data verification don't seem to work with the num pad on my laptop. When I use ctrl -num pad key, the input is read as a chrome shortcut rather than within the webpage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2026

Thanks for the suggestion! We will add improvement in the next release so the numpad keys would work directly (no Ctrl needed).

Lai Yue A.

Team Leader

Education Management

### "Papersurvey - Great people to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2026

We've been using Papersurvey for 5-6 years and the technical support is excellent. Thank you for that.

Pros

Customer service is fantastic because we (in Australia) get a prompt response to our issues inspite of different time zone. Also the product is easy to use.

Cons

Nothing, I can think of. Our assessments are still paper-based due to various reasons but Papersurvey meets our requirements.

Switched from

[TeleForm](https://www.capterra.com/p/178743/TeleForm/)

Organisation management decision at that time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Seth W.

Research Assistant

Higher Education

### "Excellent Bespoke Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2025

Excellent. Our research project required a reliable method to process thousands of paper surveys after our legacy software provider discontinued support. PaperSurvey filled that need perfectly!

Pros

The support/development team is top-notch. We have been using PaperSurvey for a little over 3 years now. In that time, we have processed over 40,000 paper surveys with no downtime. The developer is always responsive to feedback and willing to add new features or guide you through how to use the product. The few bugs I have experienced with this software are always fixed within 24 hours of submitting a request (Google can't even accomplish that). The API is also excellent. We have been able to integrate it seamlessly with our other software products!

Cons

The survey builder is unique, so there is a slight learning curve when you get started. Support is always willing to assist, and there is copious help documentation and prebuilt templates to learn from.

Switched from

[TeleForm](https://www.capterra.com/p/178743/TeleForm/)

The product was terrible and expensive. The license was locked to a single user per computer. The data recognition was terrible and the surveys were difficult to customize.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Anna M.

Sales and Marketing Manager

Construction

### "Great company to automate the consolidation of paper feedback forms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2024

Very positive. A great value tool when paper forms need to be used to gather information; reduces the time it takes to consolidate the information.

Pros

The surveys are easy to set up, review and amend as needed. The upload process works well and most handwriting is read easily without needing to make changes. The support team are really quick to respond.

Cons

Very little. Most requests for changes or amendments to a workflow were accommodated.

Alternatives considered

[BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)

Reasons for choosing PaperSurvey

Not applicable but I can't leave this box empty

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Andrea B.

Epidemiologist

Hospital & Health Care

### "Very effective and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2024

We used PaperSurvey to send personalized questionnaires to our patients to collect information about their habits. Patients can respond either by mail (paper) or via their mobile phone by scanning the QR code. We initially planned to use it for just one month, but we are now considering an annual subscription. The only thing we haven't been able to find is the option to have mailing lists and send the links directly for patients to complete the questionnaire online on a PC

Pros

The software is definitely easy to use, and even if it weren’t, it has a help center that quickly solves any issues. PaperSurvey does exactly what we needed, and it does it very well. As far as I know, there’s no other software like PaperSurvey

Cons

the option to have mailing lists and send the links directly for patients to complete the questionnaire online on a PC is missing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Maria A.

Teacher

Education Management

### "Great experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2024

Overall, the experience was great. All the times I used it, I don’t have any issues or burdens.

Pros

I absolutely adored the costume service! And the facility that it brings to the costumer to use it.

Cons

Sometimes, the preview made me confused and it glitched the work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TA

Trenton A.

CEO

Philanthropy

### "Met our meets, great support, responsive!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 5, 2024

It was by far the best option for our needs.

Pros

Had the main features we needed, modern interface, and responsive support.

Cons

There were some minor bugs and annoyances in some of the question formatting, but most of these were quickly fixed. The handwriting recognition could have been a little better too.

Reasons for choosing PaperSurvey

Seemed the best option for digitizing paper surveys.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kebakaone M.

Research Officer

Non-Profit Organization Management

### "Papersurvey Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 15, 2023

Pros

It saves a lot of time, especially with capturing data. It used to be expensive to manually enter data and hire people for that.

Cons

There are consistent issues with unrecognised surveys.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Karen R.

doctoral student - working on spiritual education resource

Writing and Editing

### "Survey for my Doctoral Work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 30, 2023

PaperSurvey saved me so much time and headache on my doctoral project! I am so glad I found the product and have recommended it to fellow students who have needs to collect data offline.

Pros

I needed a way to conduct pre- and post-class surveys with a group of students I was teaching during a trip to Kenya. We have little to no access to technology during our time together. I was expecting data from between 60 and 80 participants and I dreaded the idea of manually tabulating all that data. I knew how much time it could take and the opportunities for error. PaperSurvey eliminated those problems! It was easy for me to create my surveys, print them, and scan them back for analysis. In spite of the time the spent in my backpack, being passed around, being filled out in less than ideal conditions, the accuracy of processing was outstanding.

Cons

The printed forms could have been a little more concise, giving me a smaller packet to pass out. This was my first survey though and I did not have much time to explore formatting features, so it my inexperience could have contributed to that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Michael A.

Diretor

Alternative Medicine

### "Avaliando a ferramenta paper Survey"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2023

Foi uma experiência eficiente na realização de pesquisas.

Pros

Gostei do PaperSurvey por sua facilidade de uso, praticidade e opção de versão impressa dos questionários. A leitura precisa das respostas facilitou a análise dos dados coletados.

Cons

O que menos gostei no PaperSurvey foi a necessidade de preencher manualmente as respostas em papel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/183252/PaperSurvey/reviews/)

Popular comparisons

[UmfrageOnline vs PaperSurvey](https://www.capterra.com/compare/183252-201674/PaperSurvey-vs-Enquetes-Maken) 

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