--- title: "PaperSurvey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PaperSurvey Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/183252/PaperSurvey/" page_type: "product" language: "en" --- # PaperSurvey Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PaperSurvey ## What is PaperSurvey? PaperSurvey.io is a cloud-based paper form recognition software that enables businesses to create, print and upload paper-based questionnaires for automated data extraction fast and effortlessly. PaperSurvey.io uses OMR (optical mark recognition) to recognize answers from choice boxes and HTR (handwritten text recognition) to digitize handwritten text responses as well as ICR OCR where needed | GDPR compliant | Free trial ## What is PaperSurvey used for? [Survey](https://www.capterra.com/survey-software/)[Data Entry](https://www.capterra.com/data-entry-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PaperSurvey?[Manage this product listing](https://www.g2.com/products/papersurvey/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PaperSurvey 4.8 (30) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (30) Ease Of Use 4.6 (1,781) Value For Money 4.7 (30) Value For Money 4.4 (1,409) Customer Service 4.9 (30) Customer Service 4.3 (1,340) ## PaperSurvey alternatives Highest Rated [5.0 (5)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) [View all alternatives](https://www.capterra.com/p/183252/PaperSurvey/alternatives/) ## FAQs about PaperSurvey Overview ### Which roles and teams benefit most from PaperSurvey? PaperSurvey is most used by researchers, program evaluation teams, and academic staff who collect field data, run surveys, and analyze results efficiently. Nonprofit leaders, executives, and administrative teams use it to manage forms and reporting, while IT, development, and marketing professionals support deployment, workflow setup, and stakeholder feedback collection. Answer based on 30 reviews Overview ### What company size and industries is PaperSurvey built for? PaperSurvey is built primarily for small businesses, which make up 73% of reviewers, and for non-profit organizations at 20%. It also serves academic and research institutions, reflected in Education Management at 17% and Research at 7%, with midsize firms at 10% and enterprises at 17%, mainly for surveys. Answer based on 30 reviews Features and Usability ### What are the key features of PaperSurvey? PaperSurvey offers data extraction, optical character recognition, and document imaging for capturing information from paper forms. It also includes survey builder, forms creation and design, customizable questions, and customizable templates, plus data validation, reporting and analytics, workflow automation, and API access for data transfer. Pricing ### How much does it cost and what fees or limitations are included? PaperSurvey starts at $20 per month for the Standard plan, with Enterprise at $50 and Enterprise Plus at $125. The pricing excludes VAT, and a free trial is available. Standard includes unlimited surveys, 1,000 pages per month, Dropbox Sync, Zapier, and handwritten text recognition up to 3,000 fields monthly. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does PaperSurvey integrate with? PaperSurvey integrates with 6 third-party tools, including Dropbox, Gmail, Google Drive, Google Sheets, Microsoft Word, and Zapier. These integrations cover file storage, email, productivity, and automation, giving PaperSurvey connections to common document and workflow platforms used for survey handling and data movement. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does PaperSurvey offer? PaperSurvey provides live online sessions and documentation for team training. Live online sessions support guided setup and direct instruction, while documentation gives written reference material for self-paced review of features and steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does PaperSurvey offer? PaperSurvey provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as friendly, quick, and prompt, with technical issues often resolved fast and feedback sometimes leading to rapid product changes. Some also note occasional uncertainty around more complex setup questions. Answer based on 8 reviews Ease of use ### Is PaperSurvey easy to use? PaperSurvey feels easy to use for most teams, with simple survey setup, clear form design, and quick onboarding. Small business teams, researchers, and field project staff often mention minimal training and helpful support, though some users find survey creation or advanced customization a bit harder at first. Answer based on 11 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) PaperSurvey supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful feedback, and build forms more efficiently, allowing teams to gather better insights and make more informed decisions. Customizable Questions 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Capture and Transfer 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Customizable Branding 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding PaperSurvey 46 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Replication: Process of copying and storing data in more than one site or node - Data Retrieval: Search and find data in a structured format - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents - Document Imaging: Convert paper files into digital images - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Image Capture: Process images and automatically scan for data - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multilingual Surveys: Allows for creation of surveys in different languages and advanced survey translation. - OCR: Converts scanned or image-based documents into searchable, screen-reader-compatible text. - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Randomization: Randomize the displayed order of questions and answer options - Remote Data Capture: Capture data electronically - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Word Clouds: Visual representations of words that give greater prominence to words that appear more frequently - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.7 (30) 4.7 Based on 30 reviews ## Pricing Value for money 4.7 (30) Free Trial [View pricing plan details](https://www.capterra.com/p/183252/PaperSurvey/pricing/) Standard $20.00 Flat Rate,Per Month It includes: - 16 Question Types - Dropbox Sync - Handwritten Text Recognition (up to 3000 Fields/Month) - ICR (Intelligent Character Recognition) - OMR (Optical Mark Recognition) - Unlimited Questions - Unlimited Surveys - Unlimited Web Survey Submissions - Upload up to 1000 Pages/Month - Webhooks - Zapier Enterprise $50.00 Flat Rate,Per Month It includes: - 16 Question Types - 1 Team - Add Your Own Logo - Dropbox Sync - Handwritten Text Recognition (up to 9000 Fields/Month) - ICR (Intelligent Character Recognition) - Images - Multilingual Surveys - OMR (Optical Mark Recognition) - Prioritized Data Processing - Team Access (5 Users) - Unlimited Questions - Unlimited Surveys - Unlimited Web Survey Submissions - Upload up to 5000 Pages/Month - Webhooks - White Label Surveys - Zapier Enterprise Plus $125.00 Flat Rate,Per Month It includes: - 16 Question Types - 1 Team - Add Your Own Logo - API Access - Connect to BI (Business Intelligence) Software - Custom Domain for Web Surveys With SSL Certificate - Dropbox Sync - Handwritten Text Recognition (up to 18000 Fields/Month) - ICR (Intelligent Character Recognition) - Images - Multilingual Surveys - OMR (Optical Mark Recognition) - Phone Support - Prioritized Data Processing - Priority Support - Team Access (15 Users) - Unlimited Questions - Unlimited Surveys - Unlimited Web Survey Submissions - Upload up to 10000 Pages/Month - Webhooks - White Label Surveys - Zapier Value for money 4.7 (30) 4.7 Based on 30 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (30) 4.9 Based on 30 reviews ## User reviews Overall rating 4.8 Based on 30 reviews Filter by rating 5(24) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sva S. Admin Assistant Mental Health Care ### "Thankful to have found Papersurvey.io" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 A very helpful application! I appreciate having so many options to customize, the combination of handwritten and mark sense responses, and the customer service is really friendly and quick! Pros I am grateful for an application that allows for a combination of handwritten and mark sense "bubble" questions. The "dictionary" and "similar answers" feature help streamline the handwritten sections. Cons The shortcuts for data verification don't seem to work with the num pad on my laptop. When I use ctrl -num pad key, the input is read as a chrome shortcut rather than within the webpage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2026 Thanks for the suggestion! We will add improvement in the next release so the numpad keys would work directly (no Ctrl needed). Lai Yue A. Team Leader Education Management ### "Papersurvey - Great people to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2026 We've been using Papersurvey for 5-6 years and the technical support is excellent. Thank you for that. Pros Customer service is fantastic because we (in Australia) get a prompt response to our issues inspite of different time zone. Also the product is easy to use. Cons Nothing, I can think of. Our assessments are still paper-based due to various reasons but Papersurvey meets our requirements. Switched from [TeleForm](https://www.capterra.com/p/178743/TeleForm/) Organisation management decision at that time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Seth W. Research Assistant Higher Education ### "Excellent Bespoke Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Excellent. Our research project required a reliable method to process thousands of paper surveys after our legacy software provider discontinued support. PaperSurvey filled that need perfectly! Pros The support/development team is top-notch. We have been using PaperSurvey for a little over 3 years now. In that time, we have processed over 40,000 paper surveys with no downtime. The developer is always responsive to feedback and willing to add new features or guide you through how to use the product. The few bugs I have experienced with this software are always fixed within 24 hours of submitting a request (Google can't even accomplish that). The API is also excellent. We have been able to integrate it seamlessly with our other software products! Cons The survey builder is unique, so there is a slight learning curve when you get started. Support is always willing to assist, and there is copious help documentation and prebuilt templates to learn from. Switched from [TeleForm](https://www.capterra.com/p/178743/TeleForm/) The product was terrible and expensive. The license was locked to a single user per computer. The data recognition was terrible and the surveys were difficult to customize. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Anna M. Sales and Marketing Manager Construction ### "Great company to automate the consolidation of paper feedback forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2024 Very positive. A great value tool when paper forms need to be used to gather information; reduces the time it takes to consolidate the information. Pros The surveys are easy to set up, review and amend as needed. The upload process works well and most handwriting is read easily without needing to make changes. The support team are really quick to respond. Cons Very little. Most requests for changes or amendments to a workflow were accommodated. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reasons for choosing PaperSurvey Not applicable but I can't leave this box empty Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Andrea B. Epidemiologist Hospital & Health Care ### "Very effective and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2024 We used PaperSurvey to send personalized questionnaires to our patients to collect information about their habits. Patients can respond either by mail (paper) or via their mobile phone by scanning the QR code. We initially planned to use it for just one month, but we are now considering an annual subscription. The only thing we haven't been able to find is the option to have mailing lists and send the links directly for patients to complete the questionnaire online on a PC Pros The software is definitely easy to use, and even if it weren’t, it has a help center that quickly solves any issues. PaperSurvey does exactly what we needed, and it does it very well. As far as I know, there’s no other software like PaperSurvey Cons the option to have mailing lists and send the links directly for patients to complete the questionnaire online on a PC is missing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Maria A. Teacher Education Management ### "Great experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2024 Overall, the experience was great. All the times I used it, I don’t have any issues or burdens. Pros I absolutely adored the costume service! And the facility that it brings to the costumer to use it. Cons Sometimes, the preview made me confused and it glitched the work Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TA Trenton A. CEO Philanthropy ### "Met our meets, great support, responsive!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 5, 2024 It was by far the best option for our needs. Pros Had the main features we needed, modern interface, and responsive support. Cons There were some minor bugs and annoyances in some of the question formatting, but most of these were quickly fixed. The handwriting recognition could have been a little better too. Reasons for choosing PaperSurvey Seemed the best option for digitizing paper surveys. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KM Kebakaone M. Research Officer Non-Profit Organization Management ### "Papersurvey Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 15, 2023 Pros It saves a lot of time, especially with capturing data. It used to be expensive to manually enter data and hire people for that. Cons There are consistent issues with unrecognised surveys. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Karen R. doctoral student - working on spiritual education resource Writing and Editing ### "Survey for my Doctoral Work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 30, 2023 PaperSurvey saved me so much time and headache on my doctoral project! I am so glad I found the product and have recommended it to fellow students who have needs to collect data offline. Pros I needed a way to conduct pre- and post-class surveys with a group of students I was teaching during a trip to Kenya. We have little to no access to technology during our time together. I was expecting data from between 60 and 80 participants and I dreaded the idea of manually tabulating all that data. I knew how much time it could take and the opportunities for error. PaperSurvey eliminated those problems! It was easy for me to create my surveys, print them, and scan them back for analysis. In spite of the time the spent in my backpack, being passed around, being filled out in less than ideal conditions, the accuracy of processing was outstanding. Cons The printed forms could have been a little more concise, giving me a smaller packet to pass out. This was my first survey though and I did not have much time to explore formatting features, so it my inexperience could have contributed to that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Michael A. Diretor Alternative Medicine ### "Avaliando a ferramenta paper Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 Foi uma experiência eficiente na realização de pesquisas. Pros Gostei do PaperSurvey por sua facilidade de uso, praticidade e opção de versão impressa dos questionários. A leitura precisa das respostas facilitou a análise dos dados coletados. Cons O que menos gostei no PaperSurvey foi a necessidade de preencher manualmente as respostas em papel. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183252/PaperSurvey/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [UmfrageOnline vs PaperSurvey](https://www.capterra.com/compare/183252-201674/PaperSurvey-vs-Enquetes-Maken)