--- title: "Square Point of Sale Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Square Point of Sale Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/275802/Square-Point-of-Sale/" page_type: "product" language: "en" --- # Square Point of Sale Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Square Point of Sale ## What is Square Point of Sale? Square Point of Sale is the POS system that enables business of all sizes and industries to sell in-person, online, over the phone, or out in the field. It helps track customer preferences and feedback with every sale. Use your POS’s built in sales and inventory reports to see how the business is doing. ## What is Square Point of Sale used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 3,037 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Streamlined operations and setup Flexible POS for small businesses Frequent glitches and limited support Reliance on stable connectivity Starting price $49 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Online Ordering / 2025 - Payment Processing / 2025 - Point of Sale / 2025 - Restaurant POS / 2025 - Retail POS System / 2025 Our "Best of" badge program showcases products with the highest ratings... - Bakery / 2026 - Mobility / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Square Point of Sale 4.6 (3,037) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $49 Other, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3,011) Ease Of Use 3.8 (26,639) Value For Money 4.5 (2,247) Value For Money 3.6 (20,478) Customer Service 4.3 (1,951) Customer Service 3.6 (20,736) ## Square Point of Sale alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,661)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Stripe](https://www.capterra.com/p/123889/Stripe/) [4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123889/Stripe/) [View all alternatives](https://www.capterra.com/p/275802/Square-Point-of-Sale/alternatives/) ## FAQs about Square Point of Sale Overview ### What problems does Square Point of Sale solve? Square Point of Sale solves missed in-person sales, slow checkout, and clunky payment setups by turning phones and tablets into mobile registers that accept cards, tap, invoices, and online payments. Small retailers, event vendors, nonprofits, and field service teams use it to track inventory, receipts, transactions, and shared sales activity with minimal training. Answer based on 1929 reviews Overview ### Which roles and teams benefit most from Square Point of Sale? Square Point of Sale is most used by business owners, executives, and operations managers who need to run daily sales, track inventory, and monitor performance across locations. Front-office teams use it to process payments and manage customer transactions, while creative and service-based professionals rely on it for simple checkout and business administration. Answer based on 2995 reviews Overview ### What company size and industries is Square Point of Sale built for? Square Point of Sale is built primarily for small businesses, which make up 89% of reviewers, and retail, its top industry at 12%. It also serves some enterprises and midsize businesses, with common use across health, wellness and fitness at 8% and food and beverages at 6%, including bakeries, delis, and hairdressers. Answer based on 3033 reviews Features and Usability ### What are the key features of Square Point of Sale? Square Point of Sale includes core features for payment processing and sales management, including card payments, mobile payments, invoicing, and digital receipts. Differentiating features include inventory tracking, customer accounts with transaction history and notes, real-time reporting, multi-location access, and restaurant tools like menu management and item-level sales tracking. Answer based on 1173 reviews Pricing ### How much does it cost and what fees or limitations are included? Square Point of Sale offers a free plan with no monthly fee, plus payment processing at 2.6% + 15¢ in person and 3.3% + 30¢ online. Paid plans include Plus at 49/month and Premium at 149/month, and a free trial is available. Reviewers call pricing transparent, though some say fees and hardware can feel high. Answer based on 325 reviews Integrations ### Which third-party tools and platforms does Square Point of Sale integrate with? Square Point of Sale integrates with Shopify, Squarespace, Weebly, Wix, WooCommerce, WordPress, QuickBooks Online, and Xero. It also connects with tools such as Acuity Scheduling, Mailchimp, DoorDash, and ClinicSense. With approximately 20 cataloged connections, Square Point of Sale supports over 20 integrations across ecommerce, accounting, scheduling, and marketing. Answer based on 199 reviews Getting Started and Support ### How easy is it to onboard and train a team on Square Point of Sale? Square Point of Sale is generally quick to onboard, with live online sessions, webinars, documentation, and videos available for training. Reviewers say frontline staff, volunteers, and nontechnical users often learn basic selling and payments in minutes, while admins need more time for inventory, reports, customization, and browser-based setup. Answer based on 57 reviews Getting Started and Support ### What customer support options does Square Point of Sale offer, and how do users rate the experience? Square Point of Sale offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, patient, and effective for setup, hardware, and refund issues, but experiences are mixed: some report long wait times, limited availability, and difficulty reaching the right representative quickly. Answer based on 447 reviews Security ### How does Square Point of Sale handle data security and access control? Square Point of Sale uses encrypted payment processing, user codes for sharing access without giving out a main login, and optional two-step security that requires re-entry every 90 days. It also applies strict transaction reviews and audits, though some users say these checks can feel excessive, cause delays, or leave them wanting stronger account security. Answer based on 116 reviews ## Who uses Square Point of Sale? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined operations and setup 93% positive reviews out of 1022 Most reviewers report ease of use enables quick onboarding, efficient training, and smooth daily business management. Don J. Sr. Director of IT, 51 - 200 employees. "From setup to daily use, navigating through its features is pretty straightforward, which is great for both new users and those with minimal tech experience." Frequent glitches and limited support 61% negative reviews out of 302 Some users report bugs, unreliable updates, and difficulty reaching knowledgeable support during technical problems. Kennedy K. Four Oaks Farm Staff Assistant, 11 - 50 employees. "Sometimes the app would glitch causing me to lose the progress made in my sale ." Flexible POS for small businesses 94% positive reviews out of 275 Most reviewers describe small business support as highly adaptable, affordable, and easy to set up and manage. Kory O. Owner, 1 employee. "Square provides great customer service and great tools to help small businesses continue to be successful. " Reliance on stable connectivity 69% negative reviews out of 131 Most users comment internet connection is essential, with weak or unstable signals causing transaction delays or failures. Joel B. Promotions Director, 2 - 10 employees. "It was sometimes difficult to use a spotty wifi connection, that was the only thing that impacted our sales." Intuitive and accessible design 94% positive reviews out of 94 Most reviewers find the user interface straightforward, making daily operations simple for users of all experience levels. Unreliable card reader hardware 49% negative reviews out of 102 Some users report the reader disconnects, is fragile, and often struggles with compatibility or connection issues. Carolyn B. Owner, President, 2 - 10 employees. "The NPC capability makes the (occasionally glitchy) readers obsolete." ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Square Point of Sale supports all three of the features reviewers value most: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect transaction information, accept payments across digital channels, and process sales on the go, allowing teams to serve customers more efficiently and keep payment operations running smoothly. Data Security 4.6 (560) 66.61% of 560 reviewers that rated this feature as important or highly important With this capability, you benefit from robust encryption, tokenization, and multi-factor authentication to keep customer and business data safe. Reviewers indicate strong trust in Square’s security, noting compliance with standards and customizable access, though some mention minor notification issues. Online Payments 4.6 (584) 59.59% of 584 reviewers that rated this feature as important or highly important You can send invoices, accept payments via links, and integrate with websites for remote transactions. Reviewers appreciate the convenience, speed, and broad compatibility, though some mention occasional payment holds and rare online processing issues with certain platforms. Mobile Access 4.7 (101) 60.40% of 101 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Mobile Payments 4.7 (472) 61.23% of 472 reviewers that rated this feature as important or highly important Square Point of Sale gives you the flexibility to accept payments anywhere using your phone or tablet, making it ideal for mobile businesses and events. Reviewers appreciate its reliability, ease of use, and seamless card reader integration, though a few mention occasional app glitches. Payment Processing 4.7 (911) 67.84% of 911 reviewers that rated this feature as important or highly important Square Point of Sale offers fast, flexible payment processing for credit, debit, and cash, both in-person and online. Users think it’s easy to use, reliable, and supports multiple payment types, but some mention occasional fund holds and higher processing fees. Sales Reports 4.5 (302) 58.61% of 302 reviewers that rated this feature as important or highly important It helps you track sales trends, monitor inventory, and generate detailed reports for tax and business insights. Some reviewers find the real-time, customizable reports valuable for decision-making, though a few wish the dashboard and client lookup were easier to use. Square Point of Sale 108 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Track employees' arrival and departure timings for payroll purposes Tracking, calculating, and paying commissions and earnings to employees Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Order baked goods by combining ingredients and designs according to requirements Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications With this capability, you benefit from robust encryption, tokenization, and multi-factor authentication to keep customer and business data safe. Reviewers indicate strong trust in Square’s security, noting compliance with standards and customizable access, though some mention minor notification issues. Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage order deliveries until they are received by the customers Register and perform initial device setup Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Software used by Bakery shops and services Designed for bars, clubs, nightclubs, etc. Operate/access software on iPad Devices Software designed for use by liquor stores Serves restaurants For Retail Stores Identify and prevent suspicious activity Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items Access software remotely via mobile devices Access the system via a mobile application Square Point of Sale gives you the flexibility to accept payments anywhere using your phone or tablet, making it ideal for mobile businesses and events. Reviewers appreciate its reliability, ease of use, and seamless card reader integration, though a few mention occasional app glitches. Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Create, send, and view electronic invoices Tracks and processes online orders You can send invoices, accept payments via links, and integrate with websites for remote transactions. Reviewers appreciate the convenience, speed, and broad compatibility, though some mention occasional payment holds and rare online processing issues with certain platforms. Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Allow customers to make a partial payment on an invoice and track remaining debt Square Point of Sale offers fast, flexible payment processing for credit, debit, and cash, both in-person and online. Users think it’s easy to use, reliable, and supports multiple payment types, but some mention occasional fund holds and higher processing fees. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Estimate or forecast of a future scenario based on the study of present trends Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Information about revenue from sales of a particular product in the past. It helps you track sales trends, monitor inventory, and generate detailed reports for tax and business insights. Some reviewers find the real-time, customizable reports valuable for decision-making, though a few wish the dashboard and client lookup were easier to use. Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and control the security aspects of an organization's digital assets, resources, and operations Generate separate bills for various meals and combos within a complete order Send promotional campaigns or transactional messages via text messages Distribute a bill into multiple payers according to the proportion suggested by the payers Manage the buying, selling, and holding of stocks Assign waitstaff and coordinate the table services Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.5 (3,010) 4.5 Based on 3,010 reviews ## Pricing Value for money 4.5 (2247) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/275802/Square-Point-of-Sale/pricing/) Square Free $0.00 It includes: - Tap, dip, or swipe processing fee: 2.6% + 15¢ - Online processing fee: 3.3% + 30¢ - POS app for any payment - Online site - Item library - Invoicing - Booking - Checking and savings accounts Square Plus $49.00 Other,Per Month It includes: - Tap, dip, or swipe processing fee: 2.5% + 15¢ - Online processing fee: 2.9% + 30¢ - Everything in Square Free - POS features for every industry - Lower processing fees - Loyalty rewards program - Email and text message marketing - Staff management Square Premium $149.00 Other,Per Month It includes: - Tap, dip, or swipe processing fee: 2.4% + 15¢ - Online processing fee: 2.9% + 30¢ - Everything in Square Plus - 24/7 priority support - Advanced reporting - Lowest processing fees - More text message marketing - No gift card load fees Value for money 4.5 (2,247) 4.5 Based on 2,247 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Paymo](https://www.capterra.com/p/137033/Paymo/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Poptin](https://www.capterra.com/p/165478/Poptin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1951) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,951) 4.3 Based on 1,951 reviews ## User reviews Overall rating 4.6 Based on 3,037 reviews Filter by rating 5(2207) 4(630) 3(132) 2(33) 1(35) Mentioned topic Sorted by most recent Cynthia M. CEO Consumer Goods ### "Incorrect IRS reporting and NO Customer Support for that" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 19, 2026 I like the system but their failure to amend the tax forms for my small business--which MUST come from their end, not mine, not the IRS'-- causes me to question whether they are the right system for our small business. The 1099K incorrectly recorded shop income as my personal income. There is a system for asking for an amended form but apparently it doesn't work as there has not been one change in two MONTHS. Pros Square has me in trouble with the IRS--I like the system but the customer service for my business is non-existent so you might consider any other system than this one. Cons They incorrectly reported thousands of dollars in business income as my personal income. IRS would like a few thousand dollars from me because of that. I followed their instructions from Square to submit amended reports but 7 weeks later--and multiple calls and emails to them--have resulted in NOTHING and I am at risk of having a big tax bill go to collection. This is NOT money I owe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jacqueline D. Mission Coordinator Non-Profit Organization Management ### "Fast Processing for Payments!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 We love using this app on the go as our primary point of tracking sales. We have been able to load all of our products and process expediently. Pros Our non-profit uses this application to process payments and invoicing due to how easy it is to use to manage our clients orders. We haven’t had any bugs or issues that would require customer support. The app is definitely worth the money! Cons We use the app and rely on the nearby wi-Fi, so if we do not get a good solid connection, we are unable to process payments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. John L. Office Manager Construction ### "The absolute WORST customer service. " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 12, 2026 I think that once I have paid off my last loan, we will never use Square again. I would never trust them ever again. Pros I liked how easy it was to get the customer's payments taken care of. It was also very simple to apply for Square Capital Loans. Cons The customer service is horrendous. It used to be great. In fact, we had a dedicated account specialist. Then they got rid of him and now they have gotten rid of all office workers. They no longer have managers, supervisors, or account specialists. They do not protect you or back you up for a charge back even when you follow all of their suggestions and requirements. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reasons for choosing Square Point of Sale Just for ease of access. I did not have to call anyone to set it up as opposed to Clover. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gary D. Director Hospitality ### "Square stole our money" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 4, 2026 Horrendous. We need to pay, wages, rent and taxes. Time to come out of hiding Square. Appoint a senior case manager and return our funds immediately. Pros The Square System has potential, we were really looking forward to using it, however the fact that Square have dissappeared with our funbds and failed to communicate if and when the funds will be returned I could NOT RING A LOUDER WARNING BELL! If this has happended to our business it can happen to yours too. Cons But they have witheld (illegally retained / stolen) approximately $20,000 in our operationg funds. This is niot a KYC issue, it is simply a stuff up internally at Square and yet we are still waiting on the funds. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Looking for more functionality and better integrations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF christopher F. Software Systems Consultant Computer Software ### "Square Point of Sale works for day-to-day work with Square Point of —" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 14, 2026 I use Square Point of Sale as a current, working tool for day-to-day work with Square Point of Sale, not as a trial I dipped into last year. Friday reconciliation that used to take the better part of an hour now lands in about fifteen minutes. I would not skip the downsides. Support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. Taken together, it is a fit for how we actually work week to week. Pros In the months we have been using it day to day I have used Square Point of Sale almost every working day for day-to-day work with Square Point of Sale. Having more than one way for a client to fund the payment means we are not stuck when someone refuses to create a new account. Contractor payouts that we used to batch on Mondays now go out the same afternoon we approve the hours. Notifications are noisy on a busy day, but they are reliable — I would rather clear a few extras than miss a failed send. Cons Support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. Instant-transfer fees add up on weeks we need the cash the same day instead of waiting on the standard deposit. It has not stopped us from using it; it just adds a few extra steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Shannon C. Owner Design ### "Square Measures Up" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 20, 2026 I have had a positive and overall good experience with Square. I would recommend to other small business owners. Pros The ease of use for the average user makes the experience positive. It’s nice to be able to plug and play. Or use just your phone. Cons If you havent used Square in a while you often have to update or re link it to your phone. Sometimes linking it and updating can be arduous. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Javier S. Event planner Architecture & Planning ### "A “Resolved” Issue That Ended Up Causing Serious Financial Damage" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 20, 2026 OVERALL EXPERIENCE: This situation caused real damage to my life. That $1,447 was reserved for something extremely important with a strict deadline attached to it. Because I did not receive the money in time, I am now facing serious financial consequences and problems with institutions that were expecting that payment. What hurts the most is that I acted immediately and trusted the reassurance given by Square support, only to later discover the issue had never actually been fixed. A mistake like this is not “just a delay.” When people depend on these funds for urgent responsibilities, errors like this can create devastating consequences. I honestly feel abandoned by a platform I trusted with my business and my money. Pros PROS: The platform itself is easy to use and initially gave me confidence to manage my business payments and transfers quickly. Cons CONS: Customer support completely failed me during a serious financial issue. I made a $1,447 transfer after updating my payout account from Chase to Wells Fargo. The moment I noticed the transfer still appeared connected to my old bank account, I contacted support immediately, within about 10 minutes. The representative assured me everything had already been fixed, that the old bank account had been removed, and that my new Wells Fargo account was correctly updated. Days later, I discovered the money had still been sent to the old account anyway. What shocked me even more was that when I contacted support again later, I was told there was no record of the previous conversation where I had supposedly been helped. That is extremely disturbing for a financial platform handling people’s money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bridget B. Director Education Management ### "Great Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Square Point of Sale has been a great tool in streamlining our daily operations. Training time is minimal. Pros My staff are able to process payments without issue. Additionally, new staff members are able to learn the system quickly. Cons At this moment in time my staff and I do not have any issues with using Square Point of Sale. We are quite content. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Square Point of Sale Square had ease of use and ease of purchase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Anna B. Kinesiologist Health, Wellness and Fitness ### "Great Experience with Square " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 I would defenitely recommend it if you see a lot of clients per day or need to make many transations as it gives your clients more payment options. Very quick to use. Pros I like how easy it is to use. Its compatible with my iphone and makes transactions a brease. Very user friendly interface and simple to navigate. Cons They take a big cut from the sales which is an inconvinence and the additional costs of buying the square for physical tap also adds cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Shawn H. Lead Therapist, Owner Health, Wellness and Fitness ### "Easy, Straightforward and FREE!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 13, 2026 Overall I'm very pleased and it's exactly what my small business needs to be successful! I can use it to check people out, keep people engaged and communicating, process payments professionally and easily and the website was a big bonus! I was using a different booking and checkout system before this and this one is much less complicated without all of the unnecessary bells and whistles that I was paying for and didn't even use Pros I work in an office where they use PayPal POS and was running Vagaro for a booking system but the Square POS does just about everything I needed to do and for FREE! The website (free) builder was seamless and results look professional and fluid Cons I had a bit of a learning curve with the onboarding but it all worked out fine and was actually easier to setup than other booking systems I've used Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) I was paying so much a month for services that are free with Square. And a lot of those services with my previous POS were things I didn't use anyways! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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