--- title: "Square Point of Sale Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Square Point of Sale Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/275802/Square-Point-of-Sale/" page_type: "product" language: "en" publication_date: "2026-10-27" --- # Square Point of Sale Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Square Point of Sale ## What is Square Point of Sale? Square Point of Sale is the POS system that enables business of all sizes and industries to sell in-person, online, over the phone, or out in the field. It helps track customer preferences and feedback with every sale. Use your POS’s built in sales and inventory reports to see how the business is doing. ## What is Square Point of Sale used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 3,036 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Streamlined operations and setup Flexible POS for small businesses Frequent glitches and limited support Reliance on stable connectivity Starting price $49 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Online Ordering / 2025 - Payment Processing / 2025 - Point of Sale / 2025 - Restaurant POS / 2025 - Retail POS System / 2025 Our "Best of" badge program showcases products with the highest ratings... - Bakery / 2026 - Mobility / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Square Point of Sale?[Manage this product listing](https://www.g2.com/products/square-point-of-sale/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Square Point of Sale 4.6 (3,045) VS. [4.6 (3,392)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $49 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3,019) Ease Of Use 4.5 (26,806) Value For Money 4.5 (2,254) Value For Money 4.3 (20,623) Customer Service 4.3 (1,957) Customer Service 4.2 (20,881) ## Square Point of Sale alternatives [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/275802/Square-Point-of-Sale/alternatives/) ## FAQs about Square Point of Sale Overview ### What problems does Square Point of Sale solve? Square Point of Sale solves delayed or cash-only checkout, scattered sales records, and manual reconciliation by accepting card, contactless, online, and invoice payments from phones, tablets, or registers. Small retailers, mobile vendors, service providers, nonprofits, and event teams benefit from item tracking, receipts, sales reports, tax records, and remote visibility into daily revenue. Answer based on 1947 reviews Overview ### Which roles and teams benefit most from Square Point of Sale? Square Point of Sale is most used by business owners, CEOs, presidents, and founders who manage daily sales, payments, and business performance. Managers and office operations teams handle checkout, staff activity, and transaction records, while photographers, artists, designers, teachers, and consultants accept client payments for services, classes, and products. Answer based on 3002 reviews Overview ### What company size and industries is Square Point of Sale built for? Square Point of Sale is built primarily for small businesses, which represent 89% of reviewers, including retailers, bakeries, delis, and hairdressers. It also serves larger organizations, with enterprise and midsize businesses comprising 6% and 5%. Retail leads adoption at 12%, followed by Health, Wellness and Fitness at 8% and Food & Beverages at 6%. Answer based on 3040 reviews Features and Usability ### What are the key features of Square Point of Sale? Square Point of Sale includes payment processing for in-person, online, and mobile payments, keeping transactions and sales activity in one system. It also provides sales reports for reviewing sales, taxes, and fees, plus invoice creation and online invoicing for sending payment requests, reminders, receipts, and deposits. It also covers PCI Compliance. Answer based on 529 reviews Pricing ### How much does it cost and what fees or limitations are included? Square Point of Sale offers a free version and free trial, charging 2.6% plus 15¢ for in-person payments and 3.3% plus 30¢ online. Square Plus costs $49/month and Square Premium costs 149/month, reducing in-person rates to 2.5% and 2.4%. Reviewers value low startup costs but often find transaction fees high, especially for small or high-volume businesses. Answer based on 325 reviews Integrations ### Which third-party tools and platforms does Square Point of Sale integrate with? Square Point of Sale integrates with over 20 third-party tools, including QuickBooks Online and Xero for accounting; Acuity Scheduling for bookings; Mailchimp for customer outreach; and DoorDash for delivery. Website and commerce connections mentioned by users include Wix, Weebly, and Squarespace. Answer based on 169 reviews Getting Started and Support ### How easy is it to onboard and train a team on Square Point of Sale? Square Point of Sale offers live online sessions, webinars, documentation, and videos to support training. Reviewers report that cashiers, field staff, and volunteers often learn basic payments in minutes with minimal instruction. Administrators and less technical users may need more time for inventory, reporting, customization, and back-office settings. Answer based on 57 reviews Getting Started and Support ### What customer support options does Square Point of Sale offer, and how do users rate the experience? Square Point of Sale offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users report helpful representatives, quick troubleshooting, and fast issue resolution. Others describe long waits, delayed responses, difficulty reaching support for urgent account or payment matters, and inconsistent follow-through on complex cases. Answer based on 447 reviews Security ### How does Square Point of Sale handle data security and access control? Square Point of Sale uses encryption for payments, user codes that let volunteers collect funds without sharing a main login, and optional two-step security that requires details to be re-entered every 90 days. Transaction scrutiny and audits can delay service. Some reviewers also report concerns about account-access attempts and password security. Answer based on 116 reviews ## Who uses Square Point of Sale? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined operations and setup 93% positive reviews out of 1022 Most reviewers report ease of use enables quick onboarding, efficient training, and smooth daily business management. Don J. Sr. Director of IT, 51 - 200 employees. "From setup to daily use, navigating through its features is pretty straightforward, which is great for both new users and those with minimal tech experience." Frequent glitches and limited support 61% negative reviews out of 302 Some users report bugs, unreliable updates, and difficulty reaching knowledgeable support during technical problems. Kennedy K. Four Oaks Farm Staff Assistant, 11 - 50 employees. "Sometimes the app would glitch causing me to lose the progress made in my sale ." Flexible POS for small businesses 94% positive reviews out of 275 Most reviewers describe small business support as highly adaptable, affordable, and easy to set up and manage. Kory O. Owner, 1 employee. "Square provides great customer service and great tools to help small businesses continue to be successful. " Reliance on stable connectivity 69% negative reviews out of 131 Most users comment internet connection is essential, with weak or unstable signals causing transaction delays or failures. Joel B. Promotions Director, 2 - 10 employees. "It was sometimes difficult to use a spotty wifi connection, that was the only thing that impacted our sales." Intuitive and accessible design 94% positive reviews out of 94 Most reviewers find the user interface straightforward, making daily operations simple for users of all experience levels. Unreliable card reader hardware 49% negative reviews out of 102 Some users report the reader disconnects, is fragile, and often struggles with compatibility or connection issues. Carolyn B. Owner, President, 2 - 10 employees. "The NPC capability makes the (occasionally glitchy) readers obsolete." ## Features AI summary Based on 17,640 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Square Point of Sale supports all three of the features reviewers value most: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect transaction information, accept payments across digital channels, and process sales on the go, allowing teams to serve customers more efficiently and keep payment operations running smoothly. Data Security 4.6 (562) 66.73% of 562 reviewers that rated this feature as important or highly important With this capability, you benefit from robust encryption, tokenization, and multi-factor authentication to keep customer and business data safe. Reviewers indicate strong trust in Square’s security, noting compliance with standards and customizable access, though some mention minor notification issues. Online Payments 4.6 (586) 59.73% of 586 reviewers that rated this feature as important or highly important You can send invoices, accept payments via links, and integrate with websites for remote transactions. Reviewers appreciate the convenience, speed, and broad compatibility, though some mention occasional payment holds and rare online processing issues with certain platforms. Mobile Access 4.7 (101) 60.40% of 101 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Mobile Payments 4.7 (477) 61.64% of 477 reviewers that rated this feature as important or highly important Square Point of Sale gives you the flexibility to accept payments anywhere using your phone or tablet, making it ideal for mobile businesses and events. Reviewers appreciate its reliability, ease of use, and seamless card reader integration, though a few mention occasional app glitches. Payment Processing 4.7 (914) 67.94% of 914 reviewers that rated this feature as important or highly important Square Point of Sale offers fast, flexible payment processing for credit, debit, and cash, both in-person and online. Users think it’s easy to use, reliable, and supports multiple payment types, but some mention occasional fund holds and higher processing fees. Sales Reports 4.5 (303) 58.75% of 303 reviewers that rated this feature as important or highly important It helps you track sales trends, monitor inventory, and generate detailed reports for tax and business insights. Some reviewers find the real-time, customizable reports valuable for decision-making, though a few wish the dashboard and client lookup were easier to use. Square Point of Sale 108 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Track employees' arrival and departure timings for payroll purposes Tracking, calculating, and paying commissions and earnings to employees Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Order baked goods by combining ingredients and designs according to requirements Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications With this capability, you benefit from robust encryption, tokenization, and multi-factor authentication to keep customer and business data safe. Reviewers indicate strong trust in Square’s security, noting compliance with standards and customizable access, though some mention minor notification issues. Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage order deliveries until they are received by the customers Register and perform initial device setup Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Software used by Bakery shops and services Designed for bars, clubs, nightclubs, etc. Operate/access software on iPad Devices Software designed for use by liquor stores Serves restaurants For Retail Stores Identify and prevent suspicious activity Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items Access software remotely via mobile devices Access the system via a mobile application Square Point of Sale gives you the flexibility to accept payments anywhere using your phone or tablet, making it ideal for mobile businesses and events. Reviewers appreciate its reliability, ease of use, and seamless card reader integration, though a few mention occasional app glitches. Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Create, send, and view electronic invoices Tracks and processes online orders You can send invoices, accept payments via links, and integrate with websites for remote transactions. Reviewers appreciate the convenience, speed, and broad compatibility, though some mention occasional payment holds and rare online processing issues with certain platforms. Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Allow customers to make a partial payment on an invoice and track remaining debt Square Point of Sale offers fast, flexible payment processing for credit, debit, and cash, both in-person and online. Users think it’s easy to use, reliable, and supports multiple payment types, but some mention occasional fund holds and higher processing fees. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Estimate or forecast of a future scenario based on the study of present trends Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Information about revenue from sales of a particular product in the past. It helps you track sales trends, monitor inventory, and generate detailed reports for tax and business insights. Some reviewers find the real-time, customizable reports valuable for decision-making, though a few wish the dashboard and client lookup were easier to use. Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and control the security aspects of an organization's digital assets, resources, and operations Generate separate bills for various meals and combos within a complete order Send promotional campaigns or transactional messages via text messages Distribute a bill into multiple payers according to the proportion suggested by the payers Manage the buying, selling, and holding of stocks Assign waitstaff and coordinate the table services Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.5 (3,018) 4.5 Based on 3,018 reviews ## Pricing Value for money 4.5 (2254) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/275802/Square-Point-of-Sale/pricing/) Square Free $0.00 It includes: - Tap, dip, or swipe processing fee: 2.6% + 15¢ - Online processing fee: 3.3% + 30¢ - POS app for any payment - Online site - Item library - Invoicing - Booking - Checking and savings accounts Square Plus $49.00 Other,Per Month It includes: - Tap, dip, or swipe processing fee: 2.5% + 15¢ - Online processing fee: 2.9% + 30¢ - Everything in Square Free - POS features for every industry - Lower processing fees - Loyalty rewards program - Email and text message marketing - Staff management Square Premium $149.00 Other,Per Month It includes: - Everything in Square Plus - 24/7 priority support - Advanced reporting - Lowest processing fees - More text message marketing - No gift card load fees - Tap, dip, or swipe processing fee: 2.4% + 15¢ - Online processing fee: 2.9% + 30¢ Value for money 4.5 (2,254) 4.5 Based on 2,254 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Paymo](https://www.capterra.com/p/137033/Paymo/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Poptin](https://www.capterra.com/p/165478/Poptin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (1957) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (1,957) 4.3 Based on 1,957 reviews ## User reviews Overall rating 4.6 Based on 3,036 reviews Filter by rating Counts reflect reviews available in this feed. 5(2206) 4(631) 3(131) 2(33) 1(35) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner Used the software for: 3-5 years ### "Straightforward business management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 2, 2026 Overall, my experience with Square Point of Sale has been very positive. I find it to be a reliable, convenient, and user-friendly system that makes managing daily business operations much easier. From processing payments and tracking sales to managing inventory and reviewing financial reports, Square provides useful tools that help keep everything organized and running efficiently. I especially appreciate how simple the platform is to navigate and how well it accommodates the needs of a small business. Although the transaction fees, additional costs for certain features, and occasional customer support issues can be frustrating, the benefits outweigh the drawbacks. Overall, I would recommend Square Point of Sale to other business owners looking for an efficient and straightforward payment processing and business management solution. Pros What I like most about Square Point of Sale is how user-friendly, convenient, and efficient it is for managing everyday business operations. The system makes it easy to process payments, track sales, manage inventory, and access detailed reports all in one place. I especially appreciate the simple dashboard, the ability to accept multiple payment methods, and how easily it integrates with other business tools. Square helps save time, keeps transactions organized, and makes running a small business much more manageable. Cons What I dislike most about Square Point of Sale is the transaction fees, which can add up quickly, especially for small businesses processing a high volume of payments. Another drawback is that some of the more advanced features require additional paid subscriptions, making the overall cost higher than expected. Customer support can sometimes be difficult to reach when immediate assistance is needed, and occasional payment holds or account restrictions can be frustrating. Although Square is convenient and easy to use, I feel that more transparent pricing, improved customer support, and fewer limitations on certain features would make the experience even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Convenient Payment Processing for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 26, 2026 Square Point of Sale is a convenient option for managing business transactions and accepting customer payments. The platform is straightforward and offers useful tools for keeping track of sales. Overall, it can be a practical solution for small businesses looking for a simple payment processing system. Pros I like how Square makes accepting payments simple and convenient. The interface is easy to navigate, and having payment processing, transaction records, and sales reporting in one place makes managing business payments more organized. Cons The transaction processing fees can add up, especially for a small business. While the platform is convenient, some additional features come at an extra cost, which can make it less affordable as business needs grow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Amber U. Bar Owner Used the software for: 1-3 years ### "Easy to Use, Even During a Busy Shift" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 26, 2026 Overall, Square is pretty straightforward and easy to work with. It's convenient for handling payments and keeping things organized. There are a few things that could be better, but it's a solid system for everyday business use Pros I like how simple Square is to use, especially when things get busy. It's easy to process payments and doesn't take a lot of time to figure out. I also like being able to keep track of sales and transactions in one place Cons The processing fees can add up, especially for smaller businesses. Some of the additional features also come at an extra cost, which can get frustrating Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kasey K. Director of Strategic Initiatives Used the software for: 3-5 years ### "Easy and Convenient for In-Person Event Payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Our overall experience with Square Point of Sale has been very positive. We primarily use it at meetings, networking functions, and other events to collect payments for tickets and registrations in person. It's easy to set up, simple to use, and makes the payment process quick and convenient for both our staff and attendees. Since we don't process in-person payments on a daily basis, we appreciate having a reliable solution that's available whenever we need it. It's been a great fit for our organization's needs. Pros What I like most about Square Point of Sale is how easy and convenient it is to use. We primarily use it at meetings and events to accept payments for tickets, registrations, and other purchases in person. It allows us to process payments quickly and efficiently without needing a complicated setup. It's especially helpful when we're managing multiple aspects of an event and need a simple, reliable way to collect payments on the spot. Cons The transaction fees can add up, especially since we primarily use Square for occasional meetings and events rather than everyday transactions. I also think the reporting and transaction tracking could be a little more user-friendly, particularly when trying to organize payments by specific events. Overall, there aren't many downsides for how we use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Great for my small businesses!" 5.0 October 21, 2026 Overall, I'm exceedingly pleased with the features and the version I get for not paying anything (except the fees included with the use of the payment gateway). I honestly evaluate whether I should upgrade for some of the paid features, but my businesses haven't needed them yet. Pros I use Square for two businesses. One is retail/commerce with in-person sales, and I use the Square Reader or the app on my iPhone to accept payments. The other business is service-based, and I use Square to send monthly invoices. Both processes help me keep my sales, records, and books running smoothly and keep my businesses functioning. The interface is easy to use, and the menus are fairly well organized, considering how much information it needs to keep. Cons The only thing I can think of right now is that I can't assign two (or more) email addresses to the client record to receive each and every invoice. I need to add the additional emails to each invoice, which can be a pain if I forget. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Human Resources Manager Used the software for: 3-5 years ### "Convenient and reliable POS for any occasion " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2026 Our overall experience with Square POS has been very positive. It is easy to use, reliable, and convenient for processing payments. One of the biggest benefits is that it works great for our outdoor events, allowing us to accept payments in areas where our main POS system cannot reach. This flexibility helps us serve customers more efficiently and keep transactions running smoothly during events. Pros 1\. Easy to use: User-friendly interface that is simple to learn and operate. 2. Quick payments: Accepts credit cards, debit cards, contactless payments, and mobile wallets. 3. Affordable setup: Offers options for businesses starting with limited upfront costs. 4. Sales tracking: Tracks transactions, sales totals, and payment history. 5. Inventory management: Helps businesses monitor products and stock levels. 6. Reporting tools: Provides sales reports and business performance insights. 7. Business flexibility: Suitable for retail stores, restaurants, salons, and small businesses. 8. Integration options: Connects with other Square tools for invoicing, appointments, and employee management. Mostly used in our outdoor events. Cons 1\. Transaction fees: Payment processing fees can add up, especially for businesses with high sales volume. 2. Additional costs: Advanced features, hardware, and certain subscriptions may require extra fees. 3. Internet dependency: Some features require an internet connection, and offline payments may have limitations. 4. Hardware compatibility: Some existing POS equipment may not work with Square. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Amee P. Owner Used the software for: Less than 1 year ### "Easy to Use" 5.0 September 27, 2026 It has been perfect for my small business and I even set it up for someone elses small business. It is easy to use for anyone and has lots of options for taking payments. Pros It is so easy to use. It has the greatest software and devices you can get. It is simple and does not crash. There is even a way now to take offline payments. It processes easily and the fees are not crazy expensive. Cons I don't have any complaints due to how easy it has been to use and the fact that it saves my clients so I can easily look them up next time as well as send invoicing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Incorrect IRS reporting and NO Customer Support for that" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 21, 2026 I like the system but their failure to amend the tax forms for my small business--which MUST come from their end, not mine, not the IRS'-- causes me to question whether they are the right system for our small business. The 1099K incorrectly recorded shop income as my personal income. There is a system for asking for an amended form but apparently it doesn't work as there has not been one change in two MONTHS. Pros Square has me in trouble with the IRS--I like the system but the customer service for my business is non-existent so you might consider any other system than this one. Cons They incorrectly reported thousands of dollars in business income as my personal income. IRS would like a few thousand dollars from me because of that. I followed their instructions from Square to submit amended reports but 7 weeks later--and multiple calls and emails to them--have resulted in NOTHING and I am at risk of having a big tax bill go to collection. This is NOT money I owe. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Mission Coordinator Used the software for: 1-3 years ### "Fast Processing for Payments!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2026 We love using this app on the go as our primary point of tracking sales. We have been able to load all of our products and process expediently. Pros Our non-profit uses this application to process payments and invoicing due to how easy it is to use to manage our clients orders. We haven’t had any bugs or issues that would require customer support. The app is definitely worth the money! Cons We use the app and rely on the nearby wi-Fi, so if we do not get a good solid connection, we are unable to process payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "The absolute WORST customer service. " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 16, 2026 I think that once I have paid off my last loan, we will never use Square again. I would never trust them ever again. Pros I liked how easy it was to get the customer's payments taken care of. It was also very simple to apply for Square Capital Loans. Cons The customer service is horrendous. It used to be great. In fact, we had a dedicated account specialist. Then they got rid of him and now they have gotten rid of all office workers. They no longer have managers, supervisors, or account specialists. They do not protect you or back you up for a charge back even when you follow all of their suggestions and requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PayPal Payments vs Square Point of Sale](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale)[Stripe Payments vs Square Point of Sale](https://www.capterra.com/compare/123889-275802/Stripe-vs-Square-Point-of-Sale)[Epos Now vs Square Point of Sale](https://www.capterra.com/compare/152638-275802/Epos-Now-vs-Square-Point-of-Sale)[Clover vs Square Point of Sale](https://www.capterra.com/compare/226864-275802/Clover-vs-Square-Point-of-Sale)[Gofrugal vs Square Point of Sale](https://www.capterra.com/compare/71693-275802/GoFrugal-POS-Software-vs-Square-Point-of-Sale)[Odoo vs Square Point of Sale](https://www.capterra.com/compare/135618-275802/Odoo-vs-Square-Point-of-Sale)[Lightspeed Retail vs Square Point of Sale](https://www.capterra.com/compare/120491-275802/Lightspeed-Retail-vs-Square-Point-of-Sale)[WooPOS vs Square Point of Sale](https://www.capterra.com/compare/165410-275802/WooCommerce-vs-Square-Point-of-Sale) [QuickBooks Enterprise vs Square Point of Sale](https://www.capterra.com/compare/174984-275802/QuickBooks-Enterprise-vs-Square-Point-of-Sale)[Revel Systems vs Square Point of Sale](https://www.capterra.com/compare/135040-275802/Revel-iPad-POS-vs-Square-Point-of-Sale)[POS Nation for Retail vs Square Point of Sale](https://www.capterra.com/compare/59952-275802/POS-System-vs-Square-Point-of-Sale)[authorize.net vs Square Point of Sale](https://www.capterra.com/compare/221412-275802/authorizenet-vs-Square-Point-of-Sale)[ready2order vs Square Point of Sale](https://www.capterra.com/compare/161173-275802/ready2order-vs-Square-Point-of-Sale)[Google Pay vs Square Point of Sale](https://www.capterra.com/compare/212826-275802/Google-Pay-vs-Square-Point-of-Sale)[Toast POS vs Square Point of Sale](https://www.capterra.com/compare/136301-275802/Toast-POS-vs-Square-Point-of-Sale)