--- title: "Square Appointments Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Square Appointments Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/170263/Square-Appointments/" page_type: "product" language: "en" --- # Square Appointments Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Square Appointments ## What is Square Appointments? Square Appointments is an online booking software that manages appointments, staff availability, and services in one calendar. It offers a free booking site where clients can view availability and book services with team members. The system syncs with Google Calendar to avoid double-bookings and assigns resources like rooms or stations to services. It supports single session and recurring class bookings. The platform integrates payment processing, accepting cards, digital wallets, QR codes, and payment links. Businesses can save customer cards to secure appointments, manage prepayments, and charge cancellation fees. Automated email and SMS confirmations and reminders are included, with waitlists filling cancellations. Features include AI-powered messaging, customer profiles, and form collection during booking. It connects with the Square Go marketplace for client discovery and supports selling service packages and products alongside appointments. ## What is Square Appointments used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 262 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 3% Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Medical Spa / 2026 - Appointment Reminder / 2025 - Barbershop / 2025 - Reservations / 2025 - Salon / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... - Appointment Reminder / 2026 - Appointment Scheduling / 2026 - Barbershop / 2026 - Calendar / 2026 - Fitness / 2026 - Maid Service / 2026 - Marketing Automation / 2026 - Massage Therapy / 2026 - Medical Scheduling / 2026 - Medical Spa / 2026 - Payment Processing / 2026 - Pet Grooming / 2026 - Physical Therapy / 2026 - Reservations / 2026 - Salon / 2026 - Scheduling / 2026 - Spa / 2026 - Time Clock / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Square Appointments 4.5 (262) VS. [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (261) Ease Of Use 4.8 (1,172) Value For Money 4.3 (210) Value For Money 4.6 (1,067) Customer Service 4.3 (201) Customer Service 4.7 (1,031) ## Square Appointments alternatives [4.7 (3,657)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,483)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (345)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/170263/Square-Appointments/alternatives/) ## FAQs about Square Appointments Overview ### What problems does Square Appointments solve? Square Appointments solves double-booking, phone-tag scheduling, missed reminders, and disconnected booking and payment workflows by giving clients self-service online booking, automated texts and emails, calendar sync, and prepayment options. Salons, therapists, wellness practices, photographers, and solo service providers benefit most from faster scheduling, fewer no-shows, and clearer team availability. Answer based on 217 reviews Overview ### Which roles and teams benefit most from Square Appointments? Square Appointments is most used by small-business owners, salon and spa professionals, and wellness practitioners who need simple scheduling, client management, and payments in one system. Office managers and assistants use it to coordinate calendars and reminders, while executives and operators rely on it to streamline bookings, reduce no-shows, and track daily revenue. Answer based on 258 reviews Overview ### What company size and industries is Square Appointments built for? Square Appointments is built primarily for small businesses in health, wellness, and fitness, which account for 92% of reviewers and 15% of users by industry. It serves beauty salons, barbershops, nail salons, spas, tattoo studios, med spas, fitness centers, and related consumer services, with cosmetics and consumer services each at 10%. Answer based on 262 reviews Features and Usability ### What are the key features of Square Appointments? Square Appointments includes core scheduling features like online booking, appointment scheduling, calendar sync, and automated email and SMS reminders. Reviewers also highlight client management with client profiles and booking history, plus differentiating payment features such as payment processing, invoicing, deposits, and POS integration in the same workflow. Answer based on 182 reviews Pricing ### How much does it cost and what fees or limitations are included? Square Appointments offers a free plan for solo users, with paid tiers at $49/month for Plus and 149/month for Premium. A free trial is available. Reviewers often like the no-cost solo option and fair pricing, but some say processing fees feel high and multi-employee setups can get expensive. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Square Appointments integrate with? Square Appointments integrates with Google Calendar, Square Payments, Square Point of Sale, Square Invoices, and PayPal. It also supports over 20 integrations from its catalog, including Wix, ClassPass, Homebase, and BigCommerce, covering scheduling, payments, ecommerce, and business operations. Answer based on 49 reviews Getting Started and Support ### What training and onboarding options does Square Appointments offer? Square Appointments provides videos as its training option. Videos can support self-paced learning by showing setup steps, feature overviews, and common workflows for teams getting started with the software. Answer based on 6 reviews Getting Started and Support ### What customer support options does Square Appointments offer, and how do users rate the experience? Square Appointments offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, polite, and sometimes quick to resolve issues, but others report slow follow-ups, difficulty finding the right contact path, and unresolved feature or account problems. Answer based on 45 reviews Security ### How does Square Appointments handle data security and access control? Square Appointments uses login credentials, card-on-file requirements for no-show protection, and anti-spam security, while keeping client communication tied to customer consent. Reviewers also report notable gaps: repeated logins, customers re-entering card details, cards removable after booking without notice, and occasional concerns about unauthorized account access. Answer based on 14 reviews ## Who uses Square Appointments? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Square Appointments supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate, and let customers reserve time online, allowing teams to manage appointments more efficiently and deliver a smoother booking experience. Appointment Management 4.5 (47) 70.21% of 47 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.4 (77) 77.92% of 77 reviewers that rated this feature as important or highly important It gives you the ability to let clients book, reschedule, or cancel appointments online from any device. Users think this streamlines scheduling, reduces phone calls, and is easy for clients to use, though some wish for more customization and better route optimization for mobile businesses. Confirmations/Reminders 4.5 (76) 84.21% of 76 reviewers that rated this feature as important or highly important Square Appointments offers automated confirmations and reminders via text and email, helping you and your clients stay on track. Reviewers indicate this reduces no-shows, saves time, and is highly valued for keeping both providers and clients informed about upcoming appointments. Mobile Access 4.6 (63) 84.13% of 63 reviewers that rated this feature as important or highly important With mobile access, you can manage appointments and send confirmations from any device, including phones and tablets. Reviewers appreciate the flexibility to schedule and update appointments on the go, noting it works smoothly across devices and makes daily operations more convenient. Client Database 4.2 (41) 75.61% of 41 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.5 (58) 70.69% of 58 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Square Appointments 133 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Offer to rent a booth to freelance professionals Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage various distribution channels, build relations with channel partners, and track their performance Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Record client information and feedback Track employees' arrival and departure timings for payroll purposes A way to visually represent data where different categories of items are marked with different colors Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Square Appointments offers automated confirmations and reminders via text and email, helping you and your clients stay on track. Reviewers indicate this reduces no-shows, saves time, and is highly valued for keeping both providers and clients informed about upcoming appointments. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Provide online support for your customers through live chat or help desk functionality Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Allows customers to check out with wallet payment methods that digitally store credit and debit cards Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Track and measure time worked for employees Create and securely store digital patient records A list of events with their respective dates Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Specific use for barbershops Designed for medical spas Designed specifically for physical therapy practices Specific for use in spas and salons Designed for yoga and pilates studios Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Transactions that typically involve face-to-face interactions between the payer and the payee Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage and track all job information and associated tasks Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Contact members listed in the database through email, SMS, social, phone, etc. Database of members to track personal information of individuals and families With mobile access, you can manage appointments and send confirmations from any device, including phones and tablets. Reviewers appreciate the flexibility to schedule and update appointments on the go, noting it works smoothly across devices and makes daily operations more convenient. Notifications via mobile devices Access the system via a mobile application Mobile pet grooming business that can work from different locations Clients can submit payments via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Track and monitor patient no-show rates Track and organize on-call shifts It gives you the ability to let clients book, reschedule, or cancel appointments online from any device. Users think this streamlines scheduling, reduces phone calls, and is easy for clients to use, though some wish for more customization and better route optimization for mobile businesses. Accept and process online payment transactions Integration with payment gateways to facilitate online transactions Send clickable links via text or email to collect payments from customers Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Monitor wait time and abandonment for incoming requests that have not been routed Track/optimize rates in relation to usage Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan daily routes to optimize employee scheduling and provide directions Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Database containing accurate and up-to-date information on all operational services Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Create treatment plans that document interventions and outcomes to track patient progress Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (260) 4.2 Based on 260 reviews ## Pricing Value for money 4.3 (210) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/170263/Square-Appointments/pricing/) Square Plus $49.00 Flat Rate,Per Month It includes: - Tap, Dip, or Swipe Processing Fee: 2.5% + 15¢ - Online Processing Fee: 2.9% + 30¢ - Everything in Square Free - Cancellation Policy and No-show Fees - Multi-staff Appointment Booking - Waitlist Square Premium $149.00 Flat Rate,Per Month It includes: - Tap, Dip, or Swipe Processing Fee: 2.4% + 15¢ - Online Processing Fee: 2.9% + 30¢ - Future Bookings Report - Service Cost Tracking - Resource Management Value for money 4.3 (210) 4.3 Based on 210 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ When I Work](https://www.capterra.com/p/121248/When-I-Work/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (201) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (201) 4.3 Based on 201 reviews ## User reviews Overall rating 4.5 Based on 262 reviews Filter by rating 5(177) 4(47) 3(30) 2(1) 1(7) Mentioned topic Sorted by most recent Nikki C. OFFICE MANAGER Construction ### "Easy to Use and Keeps Scheduling Organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 Overall, my experience with Square Appointments has been positive. It is easy to learn and use, and it does a good job keeping appointments, calendars, and client information organized. The scheduling process is convenient for both staff and customers, and it saves time compared to managing appointments manually. There are occasional bugs and some limitations with more advanced features, but overall it is a reliable and convenient scheduling solution. Pros What I like most about Square Appointments is how easy it is to use and how much it simplifies scheduling and appointment management. The calendar is straightforward, making it easy to see upcoming appointments, make changes, and keep everything organized. It also makes it easy for clients to schedule appointments without having to go back and forth with us. Overall, it saves time, keeps our scheduling organized, and is very user-friendly. Cons The biggest downside is that some of the more advanced features can feel limited, especially when managing multiple staff members or more complex scheduling needs. There can also be occasional glitches with calendar syncing or notifications, which can be frustrating when you rely on it for day-to-day appointment management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bree B. Administrative Assistant Fishery ### "Great to get started!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 1, 2026 Overall, Square Appointments was a good starting point and worked well for managing a smaller charter operation. It was simple to learn, easy for customers to use, and integrated nicely with our Square payments. However, as our booking needs became more complex, we ultimately moved to another platform, which was a better fit for a fishing charter business. Pros rom a charter fishing business perspective, Square Appointments was a really easy way to keep our bookings and availability organized. It worked well for scheduling trips, managing customer information, and keeping our calendar up to date. Customers could book online without calling or emailing, which was especially convenient during the busy season. Since Square also handled our payments, having scheduling and payment information connected made things easier to manage from the business side. Cons As our charter business grew, Square Appointments started to feel more like a general appointment-scheduling tool than something designed specifically for fishing charters. We needed more flexibility around trip types, availability, booking logistics, and managing the unique scheduling needs of charter customers. That eventually became the biggest limitation for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cami B. Owner Alternative Medicine ### "Reliable and Simple Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Square Appointments is reliable and easy to use. The UI is also easy for all ages and demographics. It simple to use on all devices as well. Pros I found Square Appointments very easy to navigate and use. I also found it seamless for clients. I never ran into any bugs or issues with it nor did I use it with more than one provider or team member. Cons There isn’t anything that stands out that I did not like about Square Appointments. If I had to choose something it would be the lack of branding options. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Arketa/) Reasons for choosing Square Appointments Arketa took 6% of each purchase, on top of their growing annual fee (no warning of). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jaela L. Team lead Financial Services ### "Square Appointments is easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 9, 2026 Pros The thing that I like most about square appointments is that it is very user friendly for both me and my clients. Cons My least favorite thing about square appointments is there is limited customization options especially when it comes to design. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FE Fatemeh E. Data Analyst Retail ### "Easy to Use and Saves Time for Booking Appoinment" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 19, 2026 Pros I liked that it was easy to use and helped me manage appointments and scheduling. The interface was simple and saved me time. Cons I didn’t like that some features felt limited, and it could take a little time to find certain settings. More customization options would make it better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Samantha B. Agent Consumer Services ### "Great tool for small businesses " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 8, 2026 Overall it is a great tool for payments as well as scheduling appointments. Square is a leader in this area. Pros There is a little but of a learning curve but I did like how easy it is to click and be directed to the appointment info. Cons I wish it didn’t abbreviate within text message reminders as that can be confusing for some users or customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Vanessa L. Owner Retail ### "Would be my second choice" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 April 18, 2026 My overall experience was good, but it lacked some of the features that I actually needed within the platform Pros I like that the platform was easy to use and affordable. Had most of the features that I needed to run my business. Cons What I like the least was that it didn’t have a referral program or a program for forms for the clients to fill out ahead of time Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reasons for choosing Square Appointments The platform was free and it became highly recommended by a friend Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zameeya J. Administrator Health, Wellness and Fitness ### "Square Appointments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2026 I find my experience with Square Appointments to me efficient, accessible when necessary and beneficial to help manage all business needs. Pros I love how easy, simple and concise it is to navigate. The operative performance is user-friendly and efficient. Cons There honestly is not anything to notate here that I dislike about the Square Appointments interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kaitlyn K. Hairstylist Cosmetics ### "Simple and user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 12, 2026 This app was easy to use and I used it for around 8 years with no real issues or glitches. I’m grateful for how simple it is. Pros Very simple and easy to use. Straight forward an had many options. I didn’t have any formal training on it and picked up on everything very quickly. Cons I didn’t enjoy that the price continued to rise, and it felt like the value for the price did not go up equally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Milagros G. Content creator and Social Media Manager Individual & Family Services ### "Excelent for your bussiness " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 I've found it to be an intuitive and reliable platform that makes really easier our schedule, clients comunication, reminders, gift card, and more Pros What i like more about square appointments so far is how simple and organize it makes the entire booking experience, both for the business and our clients. I really loves that my clients can book easily online, receive reminders while our team can manage their schedules, clients history and all this in one place Cons I really like it so much to say I have cons, but is hard for me to have a presentable booking link on instagram, i always ended w/ two differents like lnks, i dont know why. Also I would say is when having larger teams, customization options can be limites with the schedule, i would love the will continue improveving new features every day Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) I needed an app that would allow me to keep track of my salon's accounting at the same time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/170263/Square-Appointments/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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