# Icecream Screen Recorder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Icecream Screen Recorder the right Screen Recording solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183296/Icecream-Screen-Recorder/reviews

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Icecream Screen Recorder

4 (33)

[View alternatives](https://www.capterra.com/p/183296/Icecream-Screen-Recorder/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Icecream Screen Recorder

Ease of use

4.2

Customer Service

3.6

## Pros and Cons in Reviews

Sheikh Sumon J

Lead generation specialistInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I can act quickly thanks to the user-friendly UI if I want to take a screenshot of something or a crucial section of the videos I watch.“

January 28, 2023

DA

Dana A

OwnerEntertainment, Self-employedUsed the software for: More than 2 years.

“Their customer service was horrible, they do not ask nicely for things, and they offer you more expensive solutions.“

February 9, 2022

SH

Syed Sarosh H

Bachelors in Dental SurgeryHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“Helpful especially when recording your gameplays or tutorials.“

May 18, 2021

DA

Dana A

OwnerEntertainment, Self-employedUsed the software for: More than 2 years.

“They would not send me my money back and they did not care that I was going to write them a bad review.“

February 9, 2022

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JAZE P.  
Systems Administrator  
Architecture & Planning  
Used the software for: 1-2 years

### "Icecream Screen Recorder (In My Opinion)"

August 18, 2021

5.0

For an entry-level software, it checks all the boxes. I had fun with it and it taught me a lot about screen casting in general.

Pros

The product was great because it taught me how to do screen recordings for the first time. It was easy to use and quite addictive once I got the hang of it. It also comes with a neat screen capture feature that comes in handy a lot when you're browsing the web. It's available on Windows and Mac so either way, you're good to go. Another big fact about the software is that it is the most inexpensive and you pay just one time fee instead of renting it like most software nowadays.

Cons

There aren't that many collaborative tools that you can use on the software. I can't change my background when livestreaming which makes my setting look boring so that was a bummer. Lastly, I think the video quality when screen recording is good but could be much better.

Alternatives considered

[XSplit Broadcaster](https://www.capterra.com/p/164141/XSplit-Broadcaster/)

Reason for choosing Icecream Screen Recorder

You can buy Icecream Screen Recorder at a once-off fee versus paying a subscription for Xsplit Broadcaster. Plus Icecream has a trial version you can use indefinitely.

Switched from

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

I was making a comparison between the two software, ended using Icecream due to its fluidity.

Review Source

Ogochukwu O.  
Blogger, Paid Content Writer, Affiliate Marketer and Enthusiast  
Marketing and Advertising  
Used the software for: 2+ years

### "The Screenshot feature is probably the best"

October 1, 2021

4.0

I haven't seen any software that is good at taking quick and high-quality screenshots like this software, and it allows you to target the areas that you want to screenshot, and get it done. I love this software but as a female gamer, I recommend Wondershare filmora screen for correct video and video game recording with high-quality and no issues.

Pros

I love the screenshot feature, because it allows me to take quick screenshots of the things that I want, sometimes for my blog post, and sometimes to share images to friends, maybe in form of a tutorial. Though the software is not the best when you talk about video game streaming and recording, but it does record at it's best, and is very good for mostly YouTubers and online teachers.

Cons

Inability to screen record or stream a video game, and sometimes would hang your screen or disconnect itself.

Switched from

[Filmora](https://www.capterra.com/p/186540/Filmora/)

Wondershare filmora screen is the best video game recording software I've ever seen. Good at audio recording, video streaming, video game recording and also has the ability to edit your recorded videos and export them anywhere online.

Review Source

VR

Verified Reviewer  
Physician  
Medical Practice  
Used the software for: 1-2 years

### "2X Install Limit For Pro Version - Find Another Screen Recorder"

September 9, 2022

1.0

Pros

It worked when by the grace of the developers you were allowed to use the software you paid for.

Cons

When you buy the Pro version of this software, you are only buying the right to install the software a total of TWO times. Due to my computer breaking and needing to be reset/replace hard-drives a couple of times, I have reached this limit, and can no longer use the software I paid for. The developers WILL NOT give me a working license key to use the software I paid for, as the one I received when I purchased it now gives an error message. As seen in the attached email they grill you on how many people are using this software, and then never reply to help fix the situation. They need to do what every modern software package does when it comes to licenses, and allow you to remove devices that a license is attached to or verify with an internet connection that a license is only being used by one device at a time. This company is shady, and you shouldn't do business with them.

Review Source

Hithesh T.  
Application Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Screen recording is done simpler and effectively along with audio and webcam recording "

March 10, 2021

4.0

Screen recording is done simpler and effictively, well suitable for online session recording.

Pros

The user interface is user friendly, which is very helpful to control the screen recording functionality. Long duration online meeting screen recording is done perfectly with complete system audio.

Cons

Only a few screen cropping ratio are available, sometimes software crashes without showing any notification.

Switched from

[Bandicam](https://www.capterra.com/p/188396/Bandicam-Screen-Recorder/)

Screen cropping is done as per user requirement.

Review Source

Sheikh Sumon J.  
Lead generation specialist  
Information Technology and Services  
Used the software for: 2+ years

### "The easiest yet most powerful screen recording software."

January 28, 2023

5.0

It is an easy-to-use piece of software that lets you record anything you want in excellent quality. With this program, you can complete your task quickly and effectively. As a result, you can work more efficiently as you won't need to constantly remind yourself how to utilize the tools, as you would with more complex apps. So far, this program has succeeded. I'm hoping you'll have the same outcomes as me.

Pros

I can act quickly thanks to the user-friendly UI if I want to take a screenshot of something or a crucial section of the videos I watch. I could submit my own work that I had recorded using this software to my YouTube channel, my colleagues, or brand-new recruits as a tutorial. The recording equipment was rudimentary and user-friendly. This is the app I advise using if you need to record tutorial videos or programs that you want to watch again later.

Cons

I can hardly find any issues with this software. I would feel safer if this program included privacy settings. But that's not an issue I can't work with.

Switched from

[Powtoon](https://www.capterra.com/p/140321/PowToon/)

Wanted to try simpler application.

Review Source

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: 2+ years

### "Don't Buy this App, because of bad Customer Service and horrible sound quality"

February 9, 2022

1.0

I bought this app because I had tried it in the past and was happy with the 5 minute limit they offered me. When I needed a longer time to use the recording I decided to purchase the software. When I recorded the video the sound was brassy, echoey and it sounded terrible overall and not something I would send to anyone. I contacted them right away and explained the issue to them. Their customer service was horrible, they do not ask nicely for things, and they offer you more expensive solutions. In my case, they told me to use a microphone, which I know did not resolve the issue. They would not send me my money back and they did not care that I was going to write them a bad review. Don't waste your hard-earned money on them. They are not worth it. You are better off with audacity if you are trying to record audio, as it lets you record from your computer.

Pros

It was easy to install the software on my computer

Cons

Customer Service and quality of the recording

Switched from

[Audacity](https://www.capterra.com/p/214605/Audacity/)

Bad customer service, high price and terrible recording quality

Review Source

VR

Verified Reviewer  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Convert and edit your long videos with ease like a Pro"

September 16, 2021

5.0

Focus my recordings on the what, where, when, how and why - leaving out all the other clutter. This saves me time and space on my storage media. My videos once edited go straight to the point keeps the content focused.

Pros

In the event that I get into long video meetings, and need to catch a break, I can always go back later to review what I may have missed. Has made my work a breeze in capturing only the important video clips in need from YouTube, convert them to MP4, save or upload to other channels.

Cons

I have not had any cons for the past years I have used it.

Review Source

Ruth H.  
ASsociate Project Manager  
Human Resources  
Used the software for: 1-2 years

### "The easiest-to-use screen recorder I've ever known"

January 19, 2020

4.0

It has helped me a lot for didactic exercises that I have done for my colleagues and clients, so I take the opportunity to add annotations and zoom in on the videos to improve the understanding of a process. I think that taking video is better than taking a thousand screenshots and a huge time saver at the end.

Pros

With Icecream Screen Recorder I can record all areas of my computer easily and convert videos to different formats, including MP4. It is very intuitive in all its aspects, the edition is very friendly so I can have pretty decent results to be able to share my videos on a professional level without any problem. Many new features for video editing have been added, so these improvements in the software are greatly appreciated.

Cons

It is almost useless in its free version, since it adds a watermark that reduces the professionalism of the video. Likewise, it has very few video formats in any of its versions, so it is very limited in that aspect. Sometimes the audio gets distorted when I edit the video, so I find it difficult to correct the segments I need.

Review Source

VR

Verified Reviewer  
freelancer  
Real Estate  
Used the software for: 1-2 years

### "A very easy to use software"

September 25, 2020

4.0

Pros

This software is very simple because it can be easily run on computers & laptops. It operates in any configuration.

Cons

I will be the first to say that is good in this software. It can be easily recorded with this software. However, in that software, can't record more than 10 minutes continuously, which I didn't like.

Review Source

Verónica M.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Excellent screen recorder but many limitations in the free version"

September 29, 2019

5.0

The software is useful to show a specific procedure in much more detail to my clients or colleagues. The use of this software is very casual and more in its free version.

Pros

Record videos easily due to the very good interface it offers. Its organization makes it very easy to use, even for users not very experienced in the field. I can record any area of my screen or save screenshots. It is an app that stands out for being very intuitive and very lightweight, it also keeps constantly updated.

Cons

It has too many limitations. I cannot record more than 5 minutes and it includes a watermark of the software. Apart from the limitations, the software offers very few formats and video codecs, so from my point of view it is preferable to opt for other solutions with more benefits.

Review Source

SR

Sunitha R.  
Software engineer II  
Computer Software  
Used the software for: Less than 6 months

### "Best application to record screen video and audio"

July 15, 2021

4.0

Over all excellent application for screen recordings with video and audio

Pros

Most like is it way to record screen recording with audio which is more helpful that just recording video of the screen

Cons

least like ,i do not see least like features ,I like almost all everything ,may be its way of defualt storage of recordings

Review Source

MDG

Maria Derly G.  
marketing de afiliados  
Higher Education  
Used the software for: 1-2 years

### "Me encanta grabar mis videos con Icecream recorder"

July 21, 2023

5.0

Existen otras aplicaciones en su genero muy complicadas en su configuracion y como resultado final la calidad no es de lo mejor

Pros

Lo recomiendo altamente por su precio y su facilidad para grabar en pantalla o con la webcam...mis videos son de alta calidad en cuanto a la imagen y al sonido se refiere...estoy muy contenta con la aplicacion!!...

Cons

No tengo quejas del producto...estoy muy satisfecha con esta aplicacion y la recomiendo muy altamente a quienes realizan grabaciones para venta de infoproductos y cursos a distancia que requieren alta calidad en imagen y sonido.

Review Source

HCK

Hashan Chandrasekara K.  
Asset Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Guide your Staff to the Right Direction through Icecream Screen Recorder "

October 29, 2019

5.0

Having this software helped to educate in house staff and staff who are located in different geographical areas and time zones. There are many instances we had to utilize this tool to guide finance and operation teams which are located in various countries. Moreover, This software helped our company to save our expenses on Air Travel, taxi, accommodation, and insurance. Simultaneously, inhibited repetition of training multiple times. I can assure you that this tool will never let you down.

Pros

1\. This software allows you to record your whole activity in your PC, without missing a single mouse pointer movement. 2. Never encountered gaps in the recorded videos or any sort of a glitch. 3. Does not interrupt your activity despite the recording has started, you will not even notice that there is a background recording occurring. 4. Once the recording is finished it quickly goes to a dashboard where it allows the user to decide how to deal with the final output. For Example whether to upload it to YouTube, google drive or Direct Dropbox. This is a plus point in this software. 5. Enable user to customize the region he wants to record, hence the user can utilize the other area to continue his other activities on PC.

Cons

1\. Audio quality sometimes not smooth but this is an area where the developers can easily improve the quality of the audio output. 2. Shortcut keys can assign to keyboard letters rather than using multiple keys at once. For example, you need to press Ctrl+Shift and C simultaneously just to do a copy. 3. The user always has some sort of a worry whether the recording saves in a third party location or a drive, hence developers need to find a way to increase customer reliability and satisfaction for the recording videos.

Review Source

ST

Sterling T.  
Senior Web Developer  
Education Management  
Used the software for: 1-2 years

### "Going beyond the Boundaries with Icecream Recorder "

November 25, 2019

5.0

Since I am into the Educational sector, this has become a fundamental tool in my office. Especially we have branches in our country, likewise outside the country; therefore to educate my subordinates and students in onshore and offshore, I never had to book a time slot or think of geographical distance because Icecream software has enabled me to eliminate all these obstacles and record some quality videos. My simple advice is, if you are into the educational sector and want to reach your students and teams, this is a must software in your office.

Pros

Very elegant software to use and I did not have to waste a single second to learn this fabulous software because it is quite user-friendly. So far never experienced a recording hiccups in terms of picture quality; hence giving a big thumbs up on this feature. Access to Video Dashboard and sharing a recorded video has never been this easy in my life.

Cons

While I am writing this, I badly want to find any negative points about this fascinating software, unfortunately, I hardly found anything, therefore, you guys won this game with me. Nothing much to say but few modifications can be done. For example, allow several PCs to add to the Pro version instead of limiting to few. Further, can reduce hotkeys to either 2 or 1 key.

Review Source

LG

Lotte G.  
Senior Project Manager  
Industrial Automation  
Used the software for: 6-12 months

### "Must Software in your PC if you are into Training a Team"

November 27, 2019

5.0

Since I am into a tacit knowledge-based industry I need to record the work I do to show my staff, thanks to Icecream software this activity has become very easy and neat; therefore I am over the moon with this software. I never received any concern about recorded videos because all clips delivered a great result. Thank you very much, developers.

Pros

Very useful software, as it can capture exactly what I experience on my interface. No blurry images or stuck moments throughout the work. I never had a disruptive situation with other running programs while recording the screen. Quick upload to Dropbox is a very handy feature. Finally, having the option to convert to GIF is always an Ice-breaking moment for the watching team.

Cons

Watermark is placed only in the default area where the developer has given. Developers can increase customer satisfaction by guaranteeing video is password protected by placing an option to put a password to open sharing files; however, this is just a suggestion only.

Review Source

BF

Brett F.  
NA  
Accounting  
Used the software for: 6-12 months

### "Take the warning - stay away"

April 15, 2023

1.0

Extremely poor

Pros

None. There is no way I would ever suggest anyone use this company.

Cons

I would not go anywhere near this company.

Review Source

VR

Verified Reviewer  
Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "If you corporate or decent sized business, don't buy it... "

December 16, 2021

2.0

Poor

Pros

Nothing great, even a Recording in power point can do the job

Cons

It's policy, that does allow you to use the product and support is damn poor

Review Source

EÖ

Eyüp Ö.  
Industrial Engineer  
Financial Services  
Used the software for: 6-12 months

### "Icecream Screen Recorder EO"

April 15, 2022

5.0

The software is very easy to use and understandable. It works fluently

Pros

I finish my work quickly as the recorded images and screenshots are of very high quality.

Cons

I'm experiencing a drop in quality when editing videos. The image is distorted

Switched from

[iFun Screen Recorder](https://www.capterra.com/p/230400/iFun-Screen-Recorder/)[Movavi Video Editor Plus](https://www.capterra.com/p/228422/Movavi-Video-Editor-Plus/)

Because of some tools in video edits

Review Source

MCG

Ma Cristina G.  
admin  
E-Learning  
Used the software for: 1-2 years

### "A Screen Recorder You Must Have"

November 24, 2021

5.0

Been using it for for about a year and a half and it has been helpful to my business.

Pros

This app is very easy to use. Recordings can be trimmed. The best I've used so far and very much satisfied with it. Can easily resize or customize screen size for capturing. Can be saved in different formats.

Cons

I just noticed that the recordings have audio delays but I seldom use audio so I have no problem with it. It must be something to do with the file format or something.

Reason for choosing Icecream Screen Recorder

Very user friendy, the functionality and features are really easy to use.

Review Source

Nahid M.  
Student  
Biotechnology  
Used the software for: 6-12 months

### "High quality recorder with simple Interface."

May 30, 2019

4.0

Perfect tool for recording screen in high resolution easily.

Pros

The thing I like most about Icecream screen recorder is it is very easy to use . Unlike other recorders it does not have a lot of buttons that confuses me about which one to use.

Cons

It slowed down my pc for the first few seconds at least two times. The cursor keeps blinking always, though this is not a big deal.

Review Source

EO

Eduardo O.  
Computer Technician  
Computer Hardware  
Used the software for: I used a free trial

### "A Starter Screen recorder"

May 21, 2022

4.0

i would recommend this software but overall it needs improvements

Pros

what i liked the most about this software is that it got me out of the tough times, it came in really handy

Cons

I do not like for a free trial you get a time limit of 10 minutes

Review Source

FG

Frans G.  
video-editor  
Publishing  
Used the software for: 1-2 years

### "Unreliable and clumsy software"

January 17, 2023

3.0

Recorded videos often show distortions at some moments. Small bits in the image look like you're magnifying a low resolution image very much so that the pixel structure replaces the original image in that area. I uninstalled the software from the computer and I use a different screenrecorder now which does the job without distortions.

Pros

Easy to use. Setting options for several items.

Cons

At random moments the recorded video shows pixel cubes in the image.

Review Source

IS

Ibrahim S.  
Designer  
Graphic Design  
Used the software for: I used a free trial

### "Simple tool for unprofessional recording work"

June 16, 2022

3.0

Pros

Great interface, capturing screen and recording video quality is okay.

Cons

Free version of the software is very limited, it adds watermark etc..

Review Source

MC

Michael C.  
Freelance Tutor  
Primary/Secondary Education  
Used the software for: I used a free trial

### "This Software Makes My Part-time Tutoring Work So Easy"

July 15, 2021

5.0

I love it. I can record simple lectures at my free time and share them with my students. Thanks Icecream

Pros

Icecream Screen Recorder has a great interface. Thus, I can record my whole screen so I get to share every activity I am demonstrating on the screen with my students. The recorded video can be saved in different formats for convenience. It is also very secure unlike other similar software that are prone to spying

Cons

How can I say anything bad about this software. One of my favorite among Icecream apps

Review Source

AA

Armin A.  
Team Lead  
Marketing and Advertising  
Used the software for: 1-2 years

### "Gets the job done"

June 17, 2022

5.0

Pros

Very easy to use, simple and gets the job done without the unnecessary fluff other tools have

Cons

Sharing the recording after completed could be more streamlined

Review Source

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