# Crew Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Crew Control the right Lawn Care solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183299/Crew-Control/reviews --- Crew Control 4.8 (100) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Crew Control Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews HG Heather G Customer Service and BillingConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “It's a complete package, from setting up estimates, managing our crews, invoicing customers, and keeping track of inventory/services provided, all the while, using customized communication with everyone involved!“ May 27, 2026 MB Matt B Director of OperationsConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The other thing that often bothers ours customers about the automatic notification is that there is not a way to automatically tell them what type of service is being performed. Whether is be routine maintenance, pine straw, weed control, etc.“ May 29, 2026 AB Alyssa B Owner AdministrativeEnvironmental Services, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is user‑friendly for both our crews and our clients, and customers appreciate the convenience of paying their invoices through the provided link.“ May 28, 2026 JE Jay E Managing PartnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “There does not appear to be a clear or streamlined method for billing the remaining balance, which can create additional administrative work and confusion during the payment process.“ May 29, 2026 NK Nathan K ownerUtilities, 2 - 10 employeesUsed the software for: 1-2 years. “We use it regularly throughout the busy season and even during slower months because it helps save time and keeps communication and daily tasks much more efficient.“ June 1, 2026 JS Janice S Office ManagerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Some of our customers pay the 3% convenience fee and do not realize that it does not apply to bank transfers or personal check. “ May 28, 2026 DP Damian P OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Crew Control is THE best job scheduling and customer database app for small contracting business, hands-down.“ June 1, 2026 JE Jay E Managing PartnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “One challenge is that photos taken by technicians in the field do not always upload successfully.“ May 29, 2026 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LT Lem T. agriculture Facilities Services Used the software for: 1-2 years ### "Very Pleased" May 27, 2026 5.0 I have tried other crm systems and this one has been hands down the best. We are working hard to utilize the entire platform Pros The billing, tracking and invoicing are outstanding. The system has been easy to operate, so its been easy to. train staff how to use. Cons When the customer pays make those funds available more quickly. With Quickbooks you can process to get funds instantly. We have to wait up to 7 days for ach payments Alternatives considered [Jobber AR Software](https://www.capterra.com/p/199198/Jobber-AR-Software/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Crew Control The most complete system for what I do, hands down. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Ease of function and implementation. I can train new staff quickly Review Source LK Lisa K. Office Manager Consumer Services Used the software for: 2+ years ### "The best software for our Landscape Company!" May 30, 2026 5.0 Great experience with the software and the support is awesome! We have definitely grown how we use it as we learn more and more! Pros We love that we can schedule and monitor our jobs so easily. The invoicing is simple and we have had no problems keeping up with our payments and balances due. The Crew Control Office Hours are always very informative and they are constantly improving the processes and developing the product. I have contacted support several times for assistance and they are always helpful and responsive. For the money, this product is the best! Cons What's not to like? We have had not serious issues using the software and continue to use it for our daily work and billing. Switched from [GroundsKeeper Pro](https://www.capterra.com/p/2044/GroundsKeeper-Pro/) More flexibility and job scheduling is superior Review Source eR edward R. vice president Construction Used the software for: 2+ years ### "Crew control 2026" May 27, 2026 4.0 There could always be more bells and whistles but that would take away from other ASPIRE products. Good product for starting off. Pros great scheduling and time management. I also enjoy the time tracking for the teams, it makes payroll easier Cons Not enough viable reports and the product is limited in its current growth potential. I need a more robust system Review Source JS John S. President Consumer Services Used the software for: 1-2 years ### "Simply Professional System" May 31, 2026 5.0 I am very happy with crew control. It has allowed me to keep my business organized and my crew accountable. The clients love the pre visit notifications and being able to keep their cards on file. It has made my operation much more professional. Pros I like how simple of a system that crew control is. Teaching my crew how to use it is ridiculously simple. The texting customers feature the day of service is a time saver. Cons I do not like the client side of the system. The save card on file button is hard to find for customers. I would also rather have a different payment processing system like stripe that clients may trust more. Alternatives considered [Yardbook](https://www.capterra.com/p/207272/Yardbook/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Crew Control Simplicity of the software and the rate increases with the crews. Also I appreciate no hidden fees. Review Source CC Caitlyn C. Co-Owner and CEO Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Crew Control is everything your business needs! 5/5 stars! " May 27, 2026 5.0 We were looking for service titan originally and ended up using crew control instead. We are so happy we picked crew control and we have no plans on using any other platform. Crew Control is great and we recommend them to all of our local contractor buddies. Pros I like how easy it is to use for scheduling, invoicing, quotes, and managing my team. It is a one stop shop for everything we need. Cons Not really a con, but sometimes it would help our technicians if it pulled up the customers history when visiting a customers home again. If they can quickly see what was done in the past, it would greatly help. This may already be a feature and we just don't know about it. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square was more expensive and we didn't always get great support from them. They always wanted us to spend more and do more steps to get the same results that crew control gives us. Review Source CC Christopher C. President Facilities Services Used the software for: 2+ years ### "Awesome tool" May 29, 2026 5.0 Excellent service and upgrades keep coming to make it even better. Every week there is an upgrade that makes the system better and better. Pros Crew Control is the easiest and best software we have used. We have used 3 or 4 other software and nothing compares to Crew Control Cons There is nothing we don't like about Crew Control. I cant think of any issues with this software. We never have problems. Switched from [Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/) Service auto pilot was horrible. It didn't work correctly Review Source MC Matthew C. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Tool" May 27, 2026 5.0 Pros Easy to quote, schedule and collect on every job. Crew Control makes running our business a lot easier and keeps us organized. Cons I wish the job board was a little more advanced to track jobs in an easier way. Useful features like being able to make a checklist and job notes would go a long way. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Crew Control Way cheaper option and gave us what we needed to run our business. Review Source AE Aimee E. Owner Telecommunications Used the software for: 2+ years ### "Crew Control for all our NEEDS. " May 28, 2026 5.0 We have been using Crew Control for 4 plus years and have had peace of mind because of this app. It is reliable and the customer service is trustworthy, people always respond we have any questions. I have recommended this app to other users and they have also been happy with it. Pros It is easy to navigate in this app and it keeps track of everything we need. We can add pictures and it stores it instead of filling up our phones or computers. I can customize in the app everything I need the crew to include for billing. Cons I cannot find a Con. I seriously have had zero issues. I like the value we get and that after using it for years they don't spike the price. Review Source BR Bernadette R. Service Coordinator Mechanical or Industrial Engineering Used the software for: 2+ years ### "2+ year very satisfied Crew Control user" May 28, 2026 5.0 We have really enjoyed our assistance from \[sensitive content hidden\] , who is now a Project Manager. We like the system, and while we may eventually need to upgrade to Service Titan once we grow larger, we are very pleased with this product. We have great comfort with the scheduling, billing, and ease of use that we get from Crew Control Pros User-friendly system. Ease of tracking of invoices and payments. Rapid response time for service tickets requested. Cons We had to learn the hard way to adjust the way we entered clients with multiple locations, in order to keep them separate and accurate. This was a short lived issue that we were able to adjust (in terms of data entry) and so now it is a moot point. Aside from that, we cannot really think of other cons that we have dealt with so far. Review Source HG Heather G. Customer Service and Billing Consumer Services Used the software for: 2+ years ### "Best Relevant Company Crew Software " May 27, 2026 5.0 My experience with Crew Control has been extremely positive. It has been a joy to know that I can help operate our company with this tool that is not just software, but another team that we are collaborating with that has our best interests at heart. They take pride in their work and it shows. Pros Crew Control is extremely user friendly and they have an amazing customer support team. We have used their software to grow our company over the past four years and it has been a very positive experience. It's a complete package, from setting up estimates, managing our crews, invoicing customers, and keeping track of inventory/services provided, all the while, using customized communication with everyone involved! I highly recommend Crew Control to anyone starting up a new business, or to someone looking for organization and value for their money. Cons It's hard to think of negatives with Crew Control. They are constantly working on software development and are extremely effective in communicating improvements and working on new areas that might be an issue. Review Source JN Jeff N. Owner Chemicals Used the software for: 2+ years ### "Helps me be efficient and earn more money" September 17, 2024 5.0 Happy overall. I am much more efficient and have more fully scheduled and productive days. I have been able to take on more jobs and make more money with the help of crew control Pros The way it texts customers and helps me to be efficient. Before crew control I would end up getting busy on the weekend and not setting up work for Monday now that it automatic every day is scheduled the way I want it to be. Cons You can not physically see all the customers on a map and group them together for routing. I also wish it would do chemical reporting records. Alternatives considered [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) Reason for choosing Crew Control reel green was way too expensive for just 1 guy Switched from [GroundsKeeper Pro](https://www.capterra.com/p/2044/GroundsKeeper-Pro/) for the customer notifications and routing each day Review Source SW Steven W. Owner Construction Used the software for: 2+ years ### "Problem Solver" June 12, 2026 5.0 I have enjoyed Crew Control from its inception. We actually worked with the creators from the the very beginning to help with insight regarding functionality and purpose. Its cool to see it in its current state. Its also pretty cool that this product was created to solve existing problems. Pros Its ease of use. The drag and drop. Maps incorporated in the overall functionality. Easy log in. Dispatch and real time adjustments. Cons Editing some of the behind the scene information is clunky. Its hard to find them and once you do its confusing how to make the edits. Review Source JP Jeremy P. Owner Consumer Services Used the software for: 6-12 months ### "The golden child accessory for landscaping success" January 30, 2025 4.0 Customer support is amazing too notch , scheduling is perfect and overall accessibility is perfect. Definitely a tool you need in your business arsenal Pros Scheduling interface was completely effortless. I couldn't ask for a more user friendly app Cons Limited customization and sporadic software lagging from time to time Review Source AS Aditi S. Co-Founder Consumer Goods Used the software for: 6-12 months ### "Saviour for manufacturing and dispatching units!" January 29, 2025 4.0 I have to say that I found this platform quite unexpectedly and it was a game changer for us. As a new e-commerce business we have a small team at our dispatching unit and having to do everything manually creates a lot of confusion but with Crew Control I'm able to manage my team so effectively. Pros This platform has everything you need to keep tabs on manual tasks and avoid confusion. The features are quite flexible and easy for everyone to understand and implement. My crew being new to this platform found it really convenient to operate and they have been using it quite frequently since. The Support is quite helpful for beginners to understand the process and the cherry on the cake is the integration that allows automation of the workflow. It's amazing to have everything kept in line on screen without having to worry about manually entering it. Cons So far the platform has been a boon for our business. We are new to the platform and we are still getting our business to pick the pace, so I'll come up with a criticism or suggestions when we have more experience. Review Source PS Priya S. Seo intern Market Research Used the software for: 6-12 months ### "For me this is the best aap" January 18, 2025 4.0 For me this is the best application i have ever used Pros This is one of the best app for influencers,brand ambassador, and creaters to build a relationship and campaign Cons Easy to use with excellent support and the part is strong focus on building campaign Review Source DV Dan V. Owner Consumer Goods Used the software for: 2+ years ### "My review of crew control" December 1, 2024 5.0 Excellent, by far one of my biggest tools Pros The ability to send crew leaders their schedules directly to their phone is awesome! Cons The inability to shift schedule from phone, unless I just don’t know how to. Review Source FA Firoz A. Design Apparel & Fashion Used the software for: I used a free trial ### "Good all of these " February 17, 2025 5.0 Pros Drag-and-drop scheduling for quick adjustments. Real-time updates to keep crews informed. Mobile accessibility so teams can access schedules from anywhere. Review Source DH Daniel H. President Construction Used the software for: 2+ years ### "Crew Control ! Highly recommend." September 18, 2024 5.0 It has been great! The updates and ongoing upgrades are helpful and the support when i have ever had an issue is A+ Pros The only software I use for scheduling, billing And routing and keeping track of time in the filed by crews.No more paper to turn in or keep asking for. Cons A little costly depending on how many crews you have. Review Source MC Mike C. Vice President of Business Development and Operations Construction Used the software for: 1-2 years ### "Absolutely love this program!" September 17, 2024 4.0 very positive. Crew Control has made my scheduling of team so much easier. Pros The simplicity of the program and ease of use. Cons some features on the desktop are not available on the mobile app. Map plotting of route feature. Review Source ER Eric R. Webmaster Wholesale Used the software for: 6-12 months ### "Dock Guys review for Crew Control" August 6, 2024 5.0 Highly positive and encouraging with the pace of new releases Pros Ease of use matched with powerful features. Mobile speed is excellent Cons Lack of sorting, mass editing of customers. Alternatives considered [DealerCenter](https://www.capterra.com/p/71935/DealerCenter/) Reason for choosing Crew Control Features, ease of setup, routing management Review Source BM Benjamin M. Production Manager Environmental Services Used the software for: 1-2 years ### "Functional" March 28, 2024 4.0 Overall, I've had a good experience with this program. It's made my planning and scheduling of the work much, much easier and quicker than the old pen-and-paper method I used to use. I no longer have to keep all the houses and scheduling in my head and now have a nice calendar view for all of our jobs to be done. Pros This service was exactly what I was looking for. I run a landscape maintenance company, and we provide weekly service to roughly 200 clients. This program allowed me to set up reoccurring job cards for each client, and allowed me to split the clients amongst my crews. I can easily see the progress of my crews throughout the day which is crucial for me. I also was looking for a program that would optimize the route for the day, to get my guys to the houses in the most efficient manner. I like the calendar view and the ability to easy move job cards between days or crews. I do a lot of shifting of schedules on the admin side, and it has all worked seamlessly for me. I no longer have to use excel to manage the schedule which has saved me a ton of time. I also like that the program allows my guys to leave notes and pictures on the job card for anything they see during their time at the house. I can then see these on the admin side and address them as needed. Cons I would like things to be a bit more customizable. There are various functions I would like to be able to do specific to the way I manage things that aren't possible with the current program. I would like an offline mode to be incorporated into the program as well. With everything operating on a website, if the guys don't have service at a house, the time won't log and it will sit on the job card window until they get service. Reason for choosing Crew Control It had the scheduling functionality and optimizing of routes that I was looking for. Review Source Response from ServiceTitan April 11, 2024 Benjamin, Thank you for sharing your experience with Crew Control! We're delighted to hear that our service has been exactly what you needed for your landscape maintenance company. It's fantastic to know that Crew Control has streamlined your scheduling process and allowed you to efficiently manage your crews and client appointments. We're thrilled that features like recurring job cards, crew progress tracking, and route optimization have been instrumental in enhancing your workflow. Your feedback regarding customization options and offline functionality is duly noted. We're continuously working on improving our platform, and your insights help us prioritize our development efforts. We're honored to have earned your trust and to be your preferred scheduling solution. If you ever have further suggestions or need assistance, please don't hesitate to reach out. GM Gary M. President Construction Used the software for: 1-2 years ### "Highly recommended product for landscapers and lawn care professionals." April 30, 2024 5.0 Pros Crew control makes communication with our clients simple uniformity. It allows our text in the field to alert our clients when they're in route or when their job has been completed. It helps us budget and save time on job sites and track performance of our staff. It allows us to send quick easy estimates from the field. House receiving payments in a timely fashion. Cons Anytime we have ran across a feature that we think would work better for our business we send in a future request they review it and if it is beneficial as a whole they make changes and updates to their site to help all customers so at this time we're currently is not something that we like the least about. Other than photos being more accessible to other crews in the field and staying with the property versus currently you have to download them from each site. Review Source CO Chad O. Foreman Construction Used the software for: 2+ years ### "Crew Control is great!" August 4, 2022 5.0 Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use. Pros I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork. It’s nice to be able to upload our quotes as well so the guys can see exactly what is quoted Cons The only con, would be it’s a little bit trickier to navigate on a phone. I really like on an iPad or a computer. Review Source Response from ServiceTitan August 8, 2022 Chad, thank you for the positive review, comments and feedback. Really appreciate your sharing your experience using Crew Control on your phone vs iPad vs computer. Our team is always looking to improve the mobile experience. Happy to hear Crew Control has eased the operational side of business and makes information sharing easy. If you'd ever like to share specifics or other ideas, please let us know! Thanks. SD Steven D. Owner Construction Used the software for: 1-2 years ### "Definitely worth a look!" February 1, 2024 5.0 I started using Crew Control early in the development stages and have seen tremendous care in the system building and responsiveness to customer feedback. They were able to build something I was looking for a few years. Finding them was incredible and I have been a happy customer since. I always recommend to any of my field tech buddies. Pros I liked how easy it was to use and implement the system into our business. The usefulness speaks for itself. The customer service team was top notch during the whole process. Cons The billing area has work that needs to be done but considering they are always working on improvements, what they do have works good. Reason for choosing Crew Control It had the all the capabilities that I was looking for and a fair price. Review Source Response from ServiceTitan February 7, 2024 Thank you for your thoughtful response, Steven. We appreciate hearing this about our ease of use, and the effectiveness of our customer service team. We are committed to continually improving the Aspire platform. BM Brian M. President-Director of Operations Facilities Services Used the software for: 6-12 months ### "Easy way to share the route schedule and details of the service to the crews" December 15, 2021 5.0 The software is easy to use and visually helps understand what the schedule is for each crew each day. Pros That the software automatically texts the crew leader a link for the schedule/ service for the day and its Espanol. Cons I know it is still in the works, where we can create one-time jobs but a schedule for multiple days. Other than that, the software is good. Review Source Response from ServiceTitan January 7, 2022 Hi, Brian! Thanks for your feedback. We're pleased to hear you're enjoying Crew Control and have found it easy to use. Updates to scheduling one-time jobs for multiple days (and many more exciting new features) are coming soon. We plan to have this ready during the first part of the year. 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