# Page 2 | Crew Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Crew Control the right Arborist solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183299/Crew-Control/reviews --- Crew Control 4.8 (75) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Crew Control ## Showing most helpful reviews Showing 26-50 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OA Oluwaseun A. Information technology Information Technology and Services Used the software for: 6-12 months ### "A Simple and Efficient Scheduling Solution for Field Service Businesses" February 24, 2025 5.0 Crew Control distinguishes itself through its comprehensive, user-friendly features tailored to the needs of field service contractors, enabling efficient scheduling, enhanced communication, and improved financial management. Pros Its user-friendly interface and comprehensive features make it a standout solution for businesses aiming to enhance efficiency and profitability. Cons Crew Control may not integrate with a wide range of third-party software, limiting workflow automation for businesses using multiple tools. Review Source PB Phyllis B. Admin Ass't Construction Used the software for: 2+ years ### "Terrible Customer Service!" February 11, 2025 2.0 CC does what it is supposed to do except that it keeps stalling. Each time I enter a command, I have to hit the ALT key to get it to work. Pros Before Aspire took over Crew Control it was totally reliable. Over the past year we've had a recurring problem which Crew Control cannot fix, so they are blaming it on our equipment. Cons Customer service in addressing a problem that they told us to see if our IT guy could diagnose. We paid him to do just that and he found nothing wrong with our system. In fact, CC worked just fine the first 2 years we used it. Review Source BB Brian B. Owner Environmental Services Used the software for: 1-2 years ### "Crew Control is great for new businesses" September 19, 2024 4.0 We've been really happy with it overall. As we continue to grow I think we'll be looking for more features - really dialing in profitability, etc. - but for our size right now Crew Control meets our needs. I'm sure we'll move up to Aspire at some point. Pros Features I want and a pricing plan that's small business friendly Cons Biggest issue is that there was zero on-boarding when I signed up. Customer support was always friendly and willing to answer questions, but I really would've appreciated someone walking me through setup. I felt like I was left to figure it all out on my own. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing Crew Control Seemed to have better user interface. Talked to a couple of large companies that switched from LMK to Aspire and they recommended Aspire Review Source JN Jeff N. Owner Chemicals Used the software for: 2+ years ### "Helps me be efficient and earn more money" September 17, 2024 5.0 Happy overall. I am much more efficient and have more fully scheduled and productive days. I have been able to take on more jobs and make more money with the help of crew control Pros The way it texts customers and helps me to be efficient. Before crew control I would end up getting busy on the weekend and not setting up work for Monday now that it automatic every day is scheduled the way I want it to be. Cons You can not physically see all the customers on a map and group them together for routing. I also wish it would do chemical reporting records. Alternatives considered [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) Reason for choosing Crew Control reel green was way too expensive for just 1 guy Switched from [GroundsKeeper Pro](https://www.capterra.com/p/2044/GroundsKeeper-Pro/) for the customer notifications and routing each day Review Source MS Matthew S. Project Engineer Construction Used the software for: 6-12 months ### "Solid and Usable" February 11, 2025 4.0 Pretty solid, but didn't stand out. I think some features could be added. Pros Real time location of crews. This is a must for our industry and Crew Control is very seamless to track our assets. Cons You have to pay extra for additional features. This could be a strength for some companies that want the bare-bones, but if you pay for the add-ons then you should probably go with a more expensive option off the bat. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Pricing and exploring new options. ConnectTeam was the legacy software and I hoped to find something better. Review Source VR Verified Reviewer Owner CEO Construction Used the software for: 2+ years ### "Excellent Product" November 13, 2024 5.0 Pros Super simple to use--has cut down my scheduling, routing, and estimating time by untold hours. Cons I do wish there were a few more visual tools, or other ways to see reports on financials and hours vs. budgets, etc.... and a way to bulk-download my photos from jobs. Alternatives considered [LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing Crew Control Pricing was way better and I just couldn't justify the additional cost for LMN Review Source CJ Clarence J. Director Facilities Services Used the software for: 1-2 years ### "Best So Far " November 18, 2024 5.0 It checked most of our boxes and we are happy with it Pros It fits most of our needs when we set out we were looking for something where we could do everything and send our tech notes and the clients we love it Cons I wish that it actually GPS tracing through a mobile app s we could track our techs and see who is the closest for a call Alternatives considered [Aspire](https://www.capterra.com/p/161544/Aspire/) Reason for choosing Crew Control Good product checked most our boxes we were able to get setup with ease Review Source KS Kevin S. Owner Construction Used the software for: 1-2 years ### "Kevin Schofields review" November 17, 2024 5.0 Very good, have recommended to multiple people already Pros Easy to use, good customer service, has greatly streamlined our communication with our customers and our scheduling for our crew. Cons Some messaging functions are only available with a template and dont allow you to do a custom message Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Crew Control Ease of use, functionality, ease of implementation Review Source TP Thomas P. Owner Consumer Services Used the software for: 2+ years ### "Crew Control has helped our company become more efficient and prepared for each day!" September 17, 2024 5.0 Great customer service from day one. Willingness to take suggestions. Always trying to make improvements. Pros We love being able to dispatch each crew and add changes on the fly. It is so easy to move the schedule around. Cons The overall "appearance" of the platform is a bit dated and basic. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[SynkedUP](https://www.capterra.com/p/228695/SynkedUP/)[LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing Crew Control It's more basic for our needs. But we are still looking at those other options Review Source WL Will L. President Construction Used the software for: 1-2 years ### "Game Changer " September 24, 2024 5.0 Excellent. easy to use and very convienent. if you ever have an issue they are quick to respond. Pros I love how i can keep my client list all in one platform. I can keep my customers organized and i like how it reminds me about the jobs i need to do. Cons I cant say i dont like anything about it. Crew control has been a blessing for me Switched from [Joist](https://www.capterra.com/p/230138/Joist/) I needed a better way to organize my clients Review Source SD Shannen D. Owner Food & Beverages Used the software for: Less than 6 months ### "Crew comtrol review" January 19, 2025 5.0 Overall experience is great i have no compliants at the moment once ive been using a little bit longer if i fimd any i will update it here at a later time Pros I love that i can keep.track of crew and time management. I love the w asy to use navigation and user friemdly platform Cons Just started using this platform inwill update later if i find that i have any issues later while using platform Review Source DH Daniel H. President Construction Used the software for: 2+ years ### "Crew Control ! Highly recommend." September 18, 2024 5.0 It has been great! The updates and ongoing upgrades are helpful and the support when i have ever had an issue is A+ Pros The only software I use for scheduling, billing And routing and keeping track of time in the filed by crews.No more paper to turn in or keep asking for. Cons A little costly depending on how many crews you have. Review Source CC Christopher C. President Construction Used the software for: 1-2 years ### "Awesomeness" August 7, 2024 5.0 I have been with Crew Control since the early stages of development. I could not run my business with out it Pros Crew Control is very simple and easy to use. You can get up and running in minutes compared to these other programs where you need a degree in computer science. Cons There is nothing I dislike about Crew Control. Alternatives considered [LibreOffice](https://www.capterra.com/p/158981/LibreOffice/) Reason for choosing Crew Control Inexpensive to get started, no implementation Switched from [LMN](https://www.capterra.com/p/142064/LMN/) Very hard to get started. Need to be a computer genius to use program Review Source BF Bree F. Owner Farming Used the software for: 6-12 months ### "We love Crew Contol!" November 14, 2024 5.0 Its been great! I love being able to see my schedule visually and its been extremely user friendly and easy to learn! Pros I enjoy the ability to be able to create and track our work schedule. Cons I wish there was an app to download for the crew to log into daily. Review Source FA Firoz A. Design Apparel & Fashion Used the software for: I used a free trial ### "Good all of these " February 17, 2025 5.0 Pros Drag-and-drop scheduling for quick adjustments. Real-time updates to keep crews informed. Mobile accessibility so teams can access schedules from anywhere. Review Source BD Bob D. Owner Construction Used the software for: 1-2 years ### "We Love Crew Control" August 6, 2024 5.0 It was a challenge to get our foremen on board to use it. Now, they wouldn't want it any other way. They have their schedule sent to them early in. the day and changes can be made on the fly. After the learning curve and the ongoing updates as made it so much better. Thanks you!!!! Pros Keeping schedules organized and the ease of changing when the weather isn't cooperative on getting work done. The ease for customers for their deposits and payments. It definitely helps to keep cash flow going smoothly. Cons There isn't much. I would say that it does not work in bad cell reception areas, which is expected. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing Crew Control We liked the per crew pricing and it seemed to be the best fit for our company Review Source GF Gisele F. Founder and Head of Brand Market Research Used the software for: Less than 6 months ### "Soft for safty" February 18, 2025 5.0 It is a user-friendly interface and has the best data encryption Pros It helps much in field and teamwork management in money control Cons I haven't found any challenges with this software Switched from [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) Though their work alike it is alittle more expensive Review Source SM Sherry M. Owner Consumer Services Used the software for: 1-2 years ### "Best Scheduling service for Lawn Care companies." August 6, 2024 5.0 Been with then since the beginning. They always took our recommendation on adding something to the app. Pros To be able to keep a schedule of my lawns to cut for my customers. Cons It works best if you have Quickbooks online only. Review Source ER Eric R. Webmaster Wholesale Used the software for: 6-12 months ### "Dock Guys review for Crew Control" August 6, 2024 5.0 Highly positive and encouraging with the pace of new releases Pros Ease of use matched with powerful features. Mobile speed is excellent Cons Lack of sorting, mass editing of customers. Alternatives considered [DealerCenter](https://www.capterra.com/p/71935/DealerCenter/) Reason for choosing Crew Control Features, ease of setup, routing management Review Source LA Leo A. Owner Construction Used the software for: 1-2 years ### "experience" August 6, 2024 5.0 "I would recommend it to someone who is just starting out." Pros "Easy-to-pay invoices" capture outstanding balance owed Cons "I would like to request a change to Net30 payment terms for special projects." Review Source GM Gary M. President Construction Used the software for: 1-2 years ### "Highly recommended product for landscapers and lawn care professionals." April 30, 2024 5.0 Pros Crew control makes communication with our clients simple uniformity. It allows our text in the field to alert our clients when they're in route or when their job has been completed. It helps us budget and save time on job sites and track performance of our staff. It allows us to send quick easy estimates from the field. House receiving payments in a timely fashion. Cons Anytime we have ran across a feature that we think would work better for our business we send in a future request they review it and if it is beneficial as a whole they make changes and updates to their site to help all customers so at this time we're currently is not something that we like the least about. Other than photos being more accessible to other crews in the field and staying with the property versus currently you have to download them from each site. Review Source mC matt C. owner Consumer Services Used the software for: 6-12 months ### "Loving Crew Control" March 27, 2024 5.0 Absolutely fantastic! I would recommend and have recommended this to others. The text message alerts to customers as a reminder is what our customers like the best. Pros Price is excellent. The customer service is the best I have ever encountered. The options as the constant addition to new features is always a plus Cons There are some things that I look forward to having available with Crew Control but, they are always welcoming to suggestions. Alternatives considered [LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing Crew Control Price, and customer service. The ease of use and available features was a bonus. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) customer service was terrible. Cost didn't match to service, when it worked! Review Source Response from ServiceTitan April 11, 2024 Matt, Thank you for your glowing review of Crew Control! We're thrilled to hear you love our pricing and top-notch customer service. Your feedback on our text message alerts is much appreciated! We're committed to continuously improving and adding new features based on your suggestions. Thank you for choosing Crew Control over QuickBooks Online. We're here to provide you with the best service at an affordable price. SC Shaunna C. Office Manager Construction Used the software for: Less than 6 months ### "Happy Customer" March 27, 2024 5.0 My overall experience with Crew Control has been an A++. I would highly recommend this program to anyone who needs a customer database system for scheduling. Pros The \[sensitive content hidden\] of the company cannot stop raving about Crew Control. We have tried multiple databases and this is by far the best one we have used. It is very user-friendly and easy to navigate. Cons There is nothing that I do not like about Crew Control. Reason for choosing Crew Control We chose Crew Control because it did everything that we needed a program to do at an affordable price. Switched from [Orcatec](https://www.capterra.com/p/119837/orcatec/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[CLIPitc](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/) We needed a more user-friendly database that did everything we needed it to do in one program. For example, we needed to be able to make customer schedules and send pre and post-notifications. Review Source Response from ServiceTitan April 11, 2024 Dear Shaunna, Thank you for sharing your experience with Crew Control! We're thrilled to hear your team loves our user-friendly platform. Your A++ rating and recommendation mean a lot to us! We're glad Crew Control meets your needs at an affordable price. Thank you for choosing us as your scheduling solution. KN Kyle N. Owner Consumer Services Used the software for: 2+ years ### "Scheduling is a breeze" February 3, 2024 5.0 I would say my overall experience has been very good especially when I used to manage multiple crews. The pictures can be seen in real time that a crew will take on a job site and send through the app. Pros I used to be against the online software management and used the ole pen and paper for everything. I saw this software in a industry magazine and decided to give the free trail a try. I am so glad I made the move as this has made management tasks easier than before. No more paper trail to go through trying to find information on clients. Cons I wish the customer service sometimes had a live person to call instead of through chat. With always on the go running a business. a phone conversation can be easier than chat. Review Source Response from ServiceTitan February 7, 2024 Kyle, we are glad to hear that the Aspire platform has made task management much easier for you. Thank you for your continued partnership and trust. BM Benjamin M. Production Manager Environmental Services Used the software for: 1-2 years ### "Functional" March 28, 2024 4.0 Overall, I've had a good experience with this program. It's made my planning and scheduling of the work much, much easier and quicker than the old pen-and-paper method I used to use. I no longer have to keep all the houses and scheduling in my head and now have a nice calendar view for all of our jobs to be done. Pros This service was exactly what I was looking for. I run a landscape maintenance company, and we provide weekly service to roughly 200 clients. This program allowed me to set up reoccurring job cards for each client, and allowed me to split the clients amongst my crews. I can easily see the progress of my crews throughout the day which is crucial for me. I also was looking for a program that would optimize the route for the day, to get my guys to the houses in the most efficient manner. I like the calendar view and the ability to easy move job cards between days or crews. I do a lot of shifting of schedules on the admin side, and it has all worked seamlessly for me. I no longer have to use excel to manage the schedule which has saved me a ton of time. I also like that the program allows my guys to leave notes and pictures on the job card for anything they see during their time at the house. I can then see these on the admin side and address them as needed. Cons I would like things to be a bit more customizable. There are various functions I would like to be able to do specific to the way I manage things that aren't possible with the current program. I would like an offline mode to be incorporated into the program as well. With everything operating on a website, if the guys don't have service at a house, the time won't log and it will sit on the job card window until they get service. Reason for choosing Crew Control It had the scheduling functionality and optimizing of routes that I was looking for. Review Source Response from ServiceTitan April 11, 2024 Benjamin, Thank you for sharing your experience with Crew Control! We're delighted to hear that our service has been exactly what you needed for your landscape maintenance company. It's fantastic to know that Crew Control has streamlined your scheduling process and allowed you to efficiently manage your crews and client appointments. We're thrilled that features like recurring job cards, crew progress tracking, and route optimization have been instrumental in enhancing your workflow. Your feedback regarding customization options and offline functionality is duly noted. We're continuously working on improving our platform, and your insights help us prioritize our development efforts. We're honored to have earned your trust and to be your preferred scheduling solution. 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