--- title: "ZibMEDS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZibMEDS Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more." source_url: "https://www.capterra.com/p/183301/Online-Pharmacy-Platform/" page_type: "product" language: "en" --- # ZibMEDS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ZibMEDS ## What is ZibMEDS? ZibMEDS is a White-Labelled online pharmacy platform suitable for mid-level to large pharmacy chains. Some of the unique features are Voice-based Ordering, User management, Order fulfillment, Users activity-based promotions, Refills, Pill Reminders, etc. ZibMEDS supports both on-premise and cloud versions ZibMEDS platform consists of 1. Consumer Apps and Consumer portal for users, 2. Merchant App for Pharmacies, 3. Backend Administration Portal for Admins 4. CRM App for Pharmacists. ## What is ZibMEDS used for? [Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Pharmacy](https://www.capterra.com/pharmacy-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZibMEDS?[Manage this product listing](https://www.g2.com/products/zibmeds/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZibMEDS 4.5 (2) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $10000 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.0 (2,029) Value For Money 4.0 (2) Value For Money 3.9 (1,618) Customer Service 4.5 (2) Customer Service 3.8 (1,721) ## ZibMEDS alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) Highest Rated [Stockagile](https://www.capterra.com/p/186100/StockAgile/) [4.7 (11)](https://www.capterra.com/p/186100/StockAgile/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186100/StockAgile/) ## FAQs about ZibMEDS Overview ### What company size and specific industries is ZibMEDS built for? ZibMEDS is designed for mid-level to large pharmacy chains and individual pharmacies with large operations and customer bases. It is built for the pharmacy sector, especially organizations that need a customer app, merchant app, and CRM in a white-labeled package. Features and Usability ### What are the key features of ZibMEDS? ZibMEDS offers CRM and EDI as core features, plus prescription processing, e-prescribing, claims management, and inventory management. It also includes point of sale (POS), order management, barcode/label management, online refills, reporting and analytics, user management, and workflow management for pharmacy and store operations. Getting Started and Support ### What training and onboarding options does ZibMEDS offer? ZibMEDS provides in person training, live online sessions, and webinars to help teams get started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote setup, and webinars offer scheduled training presentations for learning product features and workflows. Getting Started and Support ### What customer support options does ZibMEDS offer? ZibMEDS provides email/help desk, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 3,064 Pharmacy reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) ZibMEDS supports all three of the features reviewers rate highest: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, keep purchasing organized, and maintain clear stock visibility, allowing teams to manage day-to-day operations more efficiently and reduce fulfillment delays. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automatic Refills Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period Barcode/Label Management Print and scan barcode or labels Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Claims Management Process of submitting and following up on claims with insurance companies ZibMEDS 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automatic Refills: Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Claims Management: Process of submitting and following up on claims with insurance companies - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - E-Prescribing: Transmit prescriptions to pharmacies electronically - Forms Management: Store, manage and track all forms in a centralized location - Inventory Management: Track and manage inventory levels to maintain proper supply - Medication Database: Find and verify prescription medications by color, shape or imprint - Mobile Access: Access software remotely via mobile devices - Multi-Store: Manage multiple teams and operations from a central location - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Product Catalog: Present a catalog of inventory that customers can view - Purchase Order Management: Create, send, and track purchase orders and their statuses - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) Free Trial Basic $10,000 One Time Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AI adib I. IT Pharmaceuticals ### "zibMeds review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 11, 2020 Pros the reports and dashboard is pretty nice to use. Cons the chat feature has quite difficulties to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Devy M. COO Consumer Services ### "Friendly apps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 11, 2020 Pros Easy to use, fast response customer service Cons For iphone there’s a time lapsed Especially on weekend Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.