# Zubtitle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zubtitle the right Video Editing solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183309/Zubtitle/reviews

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Zubtitle

4.8 (10)

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Last updated March 13th, 2026

# Reviews of Zubtitle

Ease of use

4.7

Customer Service

4.3

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Elysia V.  
Owner, Social Media Manager  
Writing and Editing  
Used the software for: 2+ years

### "If you're a content creator, you need to be using Zubtitle"

June 12, 2023

5.0

When I first started using Zubtitle, I was pleased with how easy it is to create videos and TikToks/Reels.

Pros

Zubtitle is by far the best software/app available for video content creators.

Cons

At this time, I cannot think of anything I don't like. About 5 months ago, maybe. But Zubtitle has recently started offering features I once longed for. Such as AI and Timelines.

Reason for choosing Zubtitle

Zubtitle gets it right more often than not. Also, I am able to modify where my text is displayed.

Review Source

Lisa S.  
Owner  
Online Media  
Used the software for: Less than 6 months

### "Love this software for videos!"

December 3, 2019

5.0

I loved using Zubtitles and signed up immediately for their subscription. I have made 4 so far and will continue to use their software for my videos.

Pros

I love how easy it is to use the software for making closed captions and titles on my videos. It took me less than 5 minutes to upload, edit and download the video. I love the options as you can choose your own fonts and colors.

Cons

There was nothing I did NOT like about this software from Zubtitles. It was a fabulous program from the start to the finish and the price was very affordable too.

Reason for choosing Zubtitle

I had been using Rev but loved the ease of use and time saving software from Zubtitles.

Review Source

Response from Zubtitle

April 10, 2020

Thank you Lisa! Thanks for the kind words. If you ever need anything, you can reach out support team at support@zubtitle.com.

RK

Rey K.  
Videographer & Social Media Coordinator  
Insurance  
Used the software for: 2+ years

### "Sadly won't be recommending them anymore. "

January 25, 2022

5.0

I really liked Zubtitle, I had it implemented at my previous job and when I moved to this one, it was the first software I asked for. At the first company, I remember getting awesome customer service. That really stuck with me and was the main reason I recommended them to anyone looking for a solution to add captions to their videos. Now here's where my thoughts changed. We purchased an annual subscription with 120 credits and only ended up using 28 in the entire year. The membership auto-renewed, but PremierePro had added this feature so I wasn't planning on renewing. I reached out expecting the great customer service that made me choose and recommend Zubtitle in the first place, and was extremely disappointed. I asked for a refund since we hadn't used almost any of our credits in the year we had it. They responded telling me it had been used once since it was renewed and I was offered a 20% refund. 20% was not ideal since we have zero use for it now, but better than nothing right? So I said sure. Then, when I accepted it - they said they misread my message and that they couldn't refund us at all. "Their hands are tied." Now we have 212 credits for a software we don't need and are out the annual cost. I think keeping clients tied into something they don't need or use does more harm than good. I really liked you guys, but this was really disappointing.

Pros

Easy to use, makes adding captions easy, has customization options for fonts and such.

Cons

They weren't willing to refund us at all or honor the 20% refund they offered us when we asked to cancel our subscription. We used less than 25% of our plan all last year. We were left with over 200 credits that we don't need (almost 100 of those just being rollover from last year).

Reason for choosing Zubtitle

Their customer service is the reason I chose them, but it's also the reason I won't choose them or recommend them anymore.

Review Source

VR

Verified Reviewer  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Great tool for adding subtitles and captions to your content."

February 28, 2021

4.0

Pros

It has save my time alot because I had a hard time thinking of the captions for my videos and photographs for my online business. It is easy to use and has many useful features and functions. I gives effortless results for your videos.

Cons

The only con I find is that it can not resize the videos and also it cuts the videos where the subtitles are added which does not look ,much appealing to the eye

Review Source

JA

Joe A.  
Owner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Must have for content creators"

April 20, 2021

5.0

For someone that creates a bunch of content on LinkedIn, Zubtitle makes it easy to showcase certain teasers and clips in a way that professionals (who may be in the office and unable to turn on the sound) can still reap the full benefits of watching. Fully recommend it for ease of use and convenience!

Pros

Simple UI, but lots of options to take advantage of if you so desire. Like that you can include your own personal branding. The transcript and SRT file download options are extremely convenient if you want to turn your video into a blog post. The pricing model is fair and buying the full software is a no-brainer once you use it one time.

Cons

You can't subtitle more than 30 mins with even their most expensive plan. Not a huge issue, but I could see the market wanting 60+ mins in certain sectors.

Review Source

Rob M.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "Dead simple easy to use"

February 11, 2019

5.0

Really pleased with zubtitle overall. One of the founders even messaged me on intercom (the actual person not the bot) and helped me getting my video sized properly for Instagram stories.

Pros

I use Zubtitle about once a week to add captions to my videos before I post them to Instagram. I love the automatic transcribing (which is shockingly good!) and the caption editing is super easy.

Cons

It could use a few more style options for the captions, but the ones that are there work just fine.

Review Source

CB

Cliff B.  
Self-Employed  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Customer Support is Awesome"

January 27, 2021

4.0

Supported, cared for, nothing is too much to ask

Pros

As a beginner I have received nothing but immediate, helpful, patient support everytime I have needed it - which has been a lot! I am a beginner to the digital world and the team at Zubtitle has stepped up every time to help me.

Cons

Could do with a couple of options found in other products - such as multi-coloured titles

Review Source

UA

Uwais A.  
Senior Financial Consultant  
Accounting  
Used the software for: Less than 6 months

### "Zubtitle Review"

July 22, 2019

5.0

The experience has been very good so far. I cannot complain about anything.

Pros

Ease of use of simply uploading a video and being able to get it transcribed automatically with very few errors is extremely convenient. Other software does not allow you to edit the subtitles

Cons

On a 10MB (fairly consistent) ADSL line, uploading videos can take a while, but this is not a software issue. I think more people would use it if it was a bit cheaper (especially for me as I am from South Africa and the US Dollar can be quite expensive)

Review Source

Response from Zubtitle

July 24, 2019

Thanks for the review Asmal! We appreciate your business and hope to see you back using Zubtitle for video captioning.

YK

Yvonne K.  
Content Strategist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "perfect for Instagram"

March 12, 2020

5.0

Pros

So simple and yet does exactly what I want and need for Instagram, and does it well--it looks great.

Cons

none it works well I'm only 1 week in but thrilled

Review Source

VR

Verified Reviewer  
Brand Marketing Consultant  
Graphic Design  
Used the software for: Less than 6 months

### "Let's You Add Captions to Your Video Effortlessly"

February 11, 2019

5.0

Pros

I love how fast the service is. It fully transcribes the audio from your​ video and converts it to subtitles that match up with the speech in your video. Definitely saves a lot of time doing it myself or even hiring someone else to do it for me. The pricing is very reasonable too.

Cons

Some more style customization options would be nice, but it still looks great without it.

Review Source

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