# TextP2P Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TextP2P the right Appointment Reminder solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183310/Text-P2P/reviews --- TextP2P 5 (125) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of TextP2P Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews GA Gloribel A Consultant- DesignerDesign, 51 - 200 employeesUsed the software for: Less than 6 months. “I manage my own sales where saving time is so important; having text, email and phone services combined in one app/service is so convenient, and it’s time saver.“ November 28, 2025 BF Brian F OwnerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “I think it’s still a little pricey.“ October 9, 2023 TT Tayson T Technical Operations For Team Karl MaloneAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “This text-based P2P service has transformed how our managers communicate critical information in an automated text based fashion.“ July 25, 2025 DH Dana H Online Wellness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “I didn’t love that I had to get a new phone number to use the service because some of my clients know my personal number-“ February 3, 2023 TB Tiffany B OwnerMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “What I love most is that it saves me hours each week while still allowing me to build relationships and keep momentum high across my organization. Whether I’m promoting a webinar, sharing weekly check-ins, or last minute incentives, TextP2P makes it simple, reliable, and scalable. And the customer service is top-tier—responsive, helpful, and truly invested in helping my business succeed. If you're a business owner looking to grow efficiently without dropping the ball, this is the platform you need.“ April 30, 2025 LR Lindsey R Chief Marketing Officer Marketing and Advertising, Self-employedUsed the software for: Less than 6 months. “I wish they had a mobile app, logging in via the web in mobile feels clunky.“ February 24, 2023 TT Tayson T Technical Operations For Team Karl MaloneAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “The direct, P2P setup means messages stay private and never touch centralized servers—a major plus for data security and compliance.“ July 25, 2025 TF Theo F FarmerFood Production, 2 - 10 employeesUsed the software for: Less than 6 months. “I've lost half completed email campaigns when the software logged me off after I went to another task.“ July 9, 2022 ## Showing most helpful reviews Showing 1-25 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use William T. Owner Operator Construction Used the software for: Less than 6 months ### "Best way for my customers to communicate on with me on my website." July 22, 2022 5.0 Nice when custome need quick answers and it goes directly to my phone. Pros Easy to use and inexpensive for what I need for communication with my customers. Cons Nothing at the moment. Only used for about 2 months but seems to be perfect for what I need. Switched from [GoSite](https://www.capterra.com/p/206097/GoSite/) Way cheaper over all. I built my own websites instead of having someone host them. Used this product to help with communication with customers. Review Source GA Ginger A. New Mexico Legal Aid Graduate Research Intern Legal Services Used the software for: Less than 6 months ### "TextP2P is a Valuable Resource for Non-Profit Orgs" July 1, 2024 5.0 Our overall experience with has been great. While we are still preparing to launch our project, our first month of membership has been really great in terms of uploading our client list via a CSV file, obtaining preliminary information programming survey questions, and signing up for the account. TextP2P was working with us for a while prior to our organization opting to start our subscription, so we definitely appreciate the company working with us during our project research phase before we subscribed! Thank our TextP2P. Pros Our nonprofit vetted many SMS text services and selected based on affordability, great customer service, and data protection policies, all of which were a fit for our survey project. TextP2P is packed with step-by-step tutorials which makes it very user friendly. We are thrilled with the capability to launch a list campaign to a little under 1000 recipients efficiently and expediently. Cons While each MMS message for our survey costs 2 credits, we had to create a formula specific to our project's estimated response rate, which was a little technical in terms of solidifying a cost estimate for our project budget. However, credit costs are reasonable and there is an auto-replenish option that's convenient for keeping the project on track. Additionally, there have been some bonus credit incentives from the company which we are very thankful for, such as the 100 credits for starting a subscription. Alternatives considered [RumbleUp](https://www.capterra.com/p/184046/RumbleUp/)[GetThru](https://www.capterra.com/p/10017834/GetThru/)[Drift](https://www.capterra.com/p/227417/Drift/) Reason for choosing TextP2P In 2022 product research was conducted that compared with several other peer to peer SMS text provides and TextP2P was chosen over those competitors. Review Source EC Emily C. Receptionist Mental Health Care Used the software for: Less than 6 months ### "Awesome product for therapy clinics!" October 10, 2024 5.0 We’ve been using for the last month and our experience has been positive. The customer service is excellent and quick to respond to any questions or concerns. Pros The software is incredible easy to utilize for appointment reminders, communicating with clients, and boosting our attendance at our therapy clinic. Cons I think it’s great and wouldn’t change anything! Alternatives considered [Google Business Review Link Generator](https://www.capterra.com/p/205038/Google-Business-Review-Link-Generator/) Reason for choosing TextP2P The cost for the same functionality and ease of use. Review Source SV Sean V. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Outstanding service" March 11, 2026 5.0 Pros First time using a texting service, extremely easy to implement! Price was very fair and \[sensitive content hidden\] is awesome to work with! Cons I don’t have any complaints it’s been seamless to integrate into my business as the platform was easy to use Review Source KS Kathy S. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "TextP2P was THE solution" January 15, 2024 5.0 Exceptional! This platform offers easily use and great customer service. Pros Everything! The platform is great and the customer service is excellent Cons I haven’t found any yet. This is exactly what I needed and was looking for. Reason for choosing TextP2P I used them before and found that they were easy to use and the customer service was exceptional. Never should’ve left them. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Lack of customer service, and previous system was too difficult to learn Review Source TF Theo F. Farmer Food Production Used the software for: Less than 6 months ### "Simplified Community Notifications" July 9, 2022 5.0 We notify farm share owners and association members of food deliveries at their drop point, and Text P2P works very well for this purpose. One contact db is great, if someone quits they can be deleted from all communication easily. Contacts can be added to multiple lists. Customers can pause/resume their delivery texts if they're out of town by replying STOP/START. Pros The contact management organizational capabilities are far superior to the program I was using before. Customer support for this app is very responsive. I use it from my browser in the office then the phone app on the road. Cons I've lost half completed email campaigns when the software logged me off after I went to another task. An auto draft save feature would be nice on drafts. When I think of new features that would be nice, sometimes they already are in there and it's my failure to read the help. I haven't looked to see if I can prevent or delay logoff. Switched from [ClickSend](https://www.capterra.com/p/175783/ClickSend/) Their contact management features were miserable. Review Source CF Carrie F. Health & Fitness Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "game changer" October 17, 2021 5.0 Pros I love that I can schedule my messages and set up workflow automations - it’s transformed my onboarding process and my clients love it! Cons Nothing I can think of - I am still learning but so far it’s all be incredible Switched from [Textmagic](https://www.capterra.com/p/147342/TextMagic/) This tool provides so much more - workflow automatics specifically Review Source CC Cameron C. Managing partner Food & Beverages Used the software for: Less than 6 months ### "Great tool for SMS/MMS marketing" May 9, 2022 5.0 Great experience overall. Pros This tool is so easy to use, and to update the list for follow up messaging.. Cons It was a little hard to figure out the shot code, but once it was done there were no issues. Switched from [Sender](https://www.capterra.com/p/139770/SENDER/) I was unable to send messages via sender, and couldn't get the support I needed to actually send messages. Review Source Dr. Sherri Y. Professional Speaker & Published Author Professional Training & Coaching Used the software for: 6-12 months ### "The Most Effective Relationship Marketing and Connection Tool Ever!" February 14, 2019 5.0 Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience. Pros Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience. Cons It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated). Review Source Scott L. Founder Insurance Used the software for: Less than 6 months ### "Simple, affordable, effective platform. " May 28, 2022 5.0 Pros The platform is extremely simple and I have full control of the messaging. Cons \[SENSITIVE CONTENT\] was available both pre AND POST sale which is extremely rare in my experience. I knew exactly what I was purchasing beforehand so I haven't had any complaints. Review Source MJ Melissa J. Data Administrator Religious Institutions Used the software for: 2+ years ### "Highly recommend TextP2P" August 13, 2023 5.0 I actually use in my day to day job and in my volunteer position on a board of directors. I liked it so much at my job that when we were looking for a program for or board, I recommended TextP2P! Pros The product is easy to use. The texting is the best feature because we can have a conversation in real-time. Cons The only thing that we were disappointed with was that we couldn’t receive the emails in the platform. A minor inconvenience to go to an email program though. Reason for choosing TextP2P I was familiar with it and knew how it worked and the price was right. Review Source TP Taylor P. Wellness Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "I can keep track of clients better!" September 17, 2022 5.0 Overall, I’ve been very pleased with Text p2p! \[SENSITIVE CONTENT\] really over delivers in this product AND customer service! Pros I love being able to text many people at one time! I can text all my clients follow a specific nutrition or workout program at once to check in. I can text all my new coaches at one time to send a reminder about our weekly call. The automated workflows are helping keep track of clients who start on a different day than others. The ringlets voicemail is such a great way to personalize messages and make my clients fell connected. and if I ever got stuck with how it works, the Support Center resources and very helpful, and \[SENSITIVE CONTENT\] is very responsive! I’ve been looking for a system like this for awhile! Just what I needed! Cons It does take a bit of time in the beginning to figure out how it all works…this is nothing about the program itself. Just time investment in the beginning that will pay off when implemented. Review Source AC Adam C. Chief Problem Solver Internet Used the software for: Less than 6 months ### "Text P2p is easier to use then other platforms and worth the cost " August 27, 2023 5.0 I like overall it’s RVM system is the most effective and easy to use RVM system I have used in the past 3 years we have been sending RVMs Pros is super easy to use , from one screen you can create a voicemail for RVM select a list you previously loaded and send the messages you want to send , other RVMs require you to load multiply screen but textp2p saves me time and is super simple to use . I have used several other RVMs and textp2p is far easier to use also the customer service is from ……. Hold on ….. a real Person…. Yes real people still exist that work in customer service and I get actual answers to my questions that are to my specific question and not Canned copy and paste responses like from callfire or other lower quality providers . Cons is not the cheapest , there are others that cost less, but they don’t work nearly as well, some make it almost impossible to use the credits you buy , but with textp2p even though it’s not the cheapest it’s ok because it’s the easiest to use . Reason for choosing TextP2P It’s easier to use Review Source MB Megan B. Business Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Text P2P Owner Review" April 17, 2024 5.0 10/10 recommend to all my fellow entrepreneurs Pros Love being able to contact my customers real time as well as schedule texts to streamline efforts! Cons Haven’t found anything that I don’t like yet! Review Source DH Dana H. Online Wellness Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "This service SAVES me vital time! " February 3, 2023 5.0 So far it’s been going great. I haven’t used all the features yet- but know I will in time! Pros I love that it cuts my work time in half. I’m able to send one message but yet it goes to hundreds with one click. Eases my work stress but still does exactly what I need it to do. Cons As far as I can tell- it’s great! I didn’t love that I had to get a new phone number to use the service because some of my clients know my personal number- so it kinda confused them. Not a big deal tho! Review Source HH Holly H. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great asset to my business" March 6, 2023 5.0 This service helps me reach my customers and interact with them on a personal level (within the app). Pros is so easy to navigate. Being able to get messages to different contact lists in a timely manner is so great for my business. Cons Still learning how to navigate all the things available inside of Reason for choosing TextP2P Better overall services with a better price point Switched from [DialMyCalls](https://www.capterra.com/p/134493/DialMyCalls/)[Slybroadcast](https://www.capterra.com/p/233942/Slybroadcast/) Looking for better alternatives Review Source GA Greg A. Online health & fitness coach Health, Wellness and Fitness Used the software for: 1-2 years ### "I Love TextP2P! It's easy to use, very cost effective, and excellent customer support!" February 11, 2019 5.0 The #1 feature for me and my business is the bulk scheduling. It allows me to upload a spreadsheet of all my customer's who have a subscription product expiring this month and it will automatically schedule reminder text messages before their renewal date. This allows me to upgrade customers and to offer them better deals, and bring in more revenue. Pros I love the simplicity of the website and how it works on my computer or on my phone. I was able to create a list, upload all my contacts, and start sending personalized bulk messages within just a few minutes. I appreciate how they give you your own local 10 digit phone number, and how I could send text messages with pictures up to 1600 characters long. Cons I can't say there is anything I don't like about it. Review Source LB Laura B. Chief Administrative Officer Non-Profit Organization Management Used the software for: I used a free trial ### "Time saver & user friendly!" August 31, 2021 5.0 Without calling someone I was able to set up this platform and use it successfully in 15 minutes! Other platforms have had me at a standstill for months trying to discern the coding language and setup. is the tool my organization needed. I'm so excited for all the uses available to me! Pros Within 10 minutes of "setting" up my account I was able to make 3 of my contact lists which is such a huge win for my organization. I love that I can have different groups or campaigns and get the message out to my groups that need it in a timely and personal manner. Cons I know I have more to learn but currently unable to list anything. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Skipio](https://www.capterra.com/p/174028/Skipio/) Reason for choosing TextP2P tutorials and available tools Review Source CN Conner N. Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Very easy to use with great support! " February 19, 2022 5.0 Great experience Pros The easy if use and the great customer support Cons I wish there was a mobile app other than that it’s great Switched from [LionDesk](https://www.capterra.com/p/151891/LionDesk/) They changed the opt in rules Review Source DR Deborah R. Massage Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product" March 15, 2022 5.0 Great customer service, and very easy to use. Pros This text messaging platform is very easy to use, I love that my clients can respond back to me. I love that I can include emoji’s and pictures with the text messages. It’s very affordable, the customer service is awesome. Anytime I’ve had a question they’ve been very quick to respond and deal with any issue or question I’ve had with the product/service. This saves me a ton of time and is worth the money. Cons I dislike not being able to see how many people have opened my text message, and it would be really great if they could develop an app. Other than that it’s great, I’m sure that’s something they’ll develop in the future. Review Source MB Megan B. Nurse Practitioner/Health Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very Easy To Use!!" October 12, 2021 5.0 Very happy! Pros That I can set up so many workflows and have my people opt in automatically! Cons Just the tech part- I don’t love! I had my VA input everything! Reason for choosing TextP2P Cause I heard that Beachbody coaches were in mind when creating this txt software. Review Source EW Eric W. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Found the right P2P tool" January 31, 2024 4.0 Pros was simple to use, had a good interface, and came with easy to understand tutorials. Cons N/A. Review Source MP Mitzi P. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Text P2P has made client contact so much easier!" May 17, 2024 5.0 Pros I love being able to automate check ins with my clients on a weekly, biweekly, monthly basis. Using text P2P has made keeping in contact with a large volume of people much more efficient! Cons I don’t have any complaints. Everything that I need is there, it just takes ME learning! Review Source RR Rachael R. Realtor Real Estate Used the software for: 6-12 months ### "TextP2P" April 2, 2020 5.0 Excellent. The support system was always quick to respond and help me with my questions. Pros It has brought new tools for growth in my business moving forward. Cons Would love to have script ideas to use as auto text responds back to clients. Review Source SM Steve M. Vice president Furniture Used the software for: 6-12 months ### "P2P review" April 13, 2020 5.0 i would give it 10 Pros Very Easy to use and it keeps track of all my contacts Cons Simplicity and workflows automation and being able to create many lists is a bounus Reason for choosing TextP2P The customer service was awesome Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.