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Pros
A really good tool to work on with good customer support. Price is the advantage over other RPA tools.
It proves that ElectroNeek is adhered to the best user experience and does the best to make it as smooth as it’s possible.
From a technical perspective, their product is as good as the top three and their framework compatibility with tensorFlow makes them a very strong player in the cognitive area.
On top of that, their support is very good and has been very responsive to any questions that we've had.
Cons
I guess the fact that ElectroNeek does not support Mac OS can be a drawback for many.
To work with lists or arrays, one needs to invoke Javascript code, difficult to find errors in the invoked code in js.
There is no documentation. It takes time to get ananswer to your question.
As the platform develops, some rare specific functions are not yet implemented, it takes the developers time to add the missing functionality. Full functionality only with Google Chrome.
Showing Most Helpful
Showing 25 of 26 reviews
"Great RPA tool for SMBs looking to modernize their business processes"
Pros: Electroneek is a great RPA tool for SMBs to use largely because it offers many of the features of the bigger RPA offerings for a fraction of the price. My team has been able to develop both simple and complex bots that have been very useful to our business. On top of that, their support is very good and has been very responsive to any questions that we've had. Highly recommend!
Cons: Their knowledge base could be more expansive, but they are very easy to reach over email and are very responsive.
"Unlimited bot runner with law code no code development"
Overall: A really good tool to work on with good customer support. Price is the advantage over other RPA tools
Pros: I am a developer and architect with this product. Our clients are more preferred with the price. Most of the RPA tools have the same type of features but electroneek is giving more benefits for pricing.
Cons: On-Prem deployment is not easy with Electroneek since it is a cloud-based product.
"Unmet Expectations and Support Challenges with ElectroNeek"
Overall: The worst, people smiling and saving give us more chance, give us more chances and then completely wasting your time.
Pros: I thought this would be a good system to save time and money but the implementation time was overwhelming.
Cons: I wanted to share some feedback on my experience with ElectroNeek. When I signed up, I was looking for a robust support system, but instead, I've been met with a series of disappointments. First off, I was told I needed to complete Core Training before I could get any real support. The training itself was filled with a bunch of fluff about AI history that didn't help me use the software. To make matters worse, my user profile wasn't set up correctly, so I couldn't even complete the training tasks. This cost me hours of time. Then, despite already paying a hefty subscription fee, I was told it would cost an extra $5,000 for training to use the software effectively – it felt like a bait-and-switch. And the limitations! I had no idea there was a cap on AI usage per month, and using up half of my allotment on test processes was a shock. Plus, I was under the impression that the professional services I paid for would include them building processes, not just one-on-one support. After jumping through hoops to complete the training, I was blocked from getting development support because I supposedly didn't have the right subscription package. Booking support sessions turned into a circus too – I could only book an hour at a time and had to wait to see if I was "eligible" for more. The one hour of support I did get wasn't enough to complete a simple task of saving a PDF to Dropbox with the right file name – I had to spend another two hours figuring it out myself. And to top it all off, the system itself has been a headache. The Chrome extension wasn't in the store, picking web elements wasn't intuitive, and I kept hitting error messages. Not being able to open projects from older versions of the software really shakes my confidence in its reliability. I really hoped for a better experience with ElectroNeek, and I believe there's a lot of room for improvement in transparency, support, and system usability.
"RPA - SMEs"
Overall: I have automated 10-12 processes by now and have got amazing results.
Pros: Great product! Best for automating your business processes.
Cons: Pricing was a little high before, but now it's fine
"electroNeek RPA "
Overall: We have been overloaded with paperwork at this office and 3 or 4 people "touch" the same paperwork over a period of approximately 3 months. electroNeek RPA is allowing us to automate this completely and reduce the amount of time spent handling the documents.
Pros: Affordable cost of the platform, a good set of tools for automating various processes, responsive technical support.
Cons: The rapid development of the product and the addition of new functionality, in some cases requiring time for changes to existing algorithms. After refinement, the updated algorithms do work better and faster.
"Feedback "
Overall: I think is a tool with high potential, but I guess that there is needed more maturity in the components of development, also in training resources should improve in the aspect of include more detail about functionality of the commands.
Pros: I like the business process analyze tool, because most of RPA vendors does not offer at this time. Also I liked how easy is to install development tool and the integration with Orchestrator.
Cons: I did not like that there are not so much commands for development, some commands are unstable specially those that interacts with web apps, in general I guess that develop bots for business users is difficult with the maturity of the tool at this time.
"Quickly, efficiently, at a reasonable price!"
Overall: The new product from electroNeek has become the most demanded from our customers. It has the best price among all of its competitors and has extensive functionality and a fast deployment speed in the customer’s IT infrastructure. Literally, in two weeks you can automate almost any process, without writing too many lines of code and without the need for an API of other software. In addition, our developers are very pleased with electroNeek, because the studio’s interface for developing robots is intuitive. The product itself has sufficiently powerful tools for integrating various office applications and, if necessary, the electroNeek team is able to quickly implement new functionality at the platform level, if requested.
Pros: Can utilize OCR, Microsoft products, Google and other services; Ability to connect to neural networks and handle fairly complex logic; Having expirience working with other automation products, this is the best interface we have used; Very fast and friendly product support from the developer; Detailed product instructions and manuals; JavaScript programming language, which many high skilled developers and software engineers are used to working with.
Cons: As the platform develops, some rare specific functions are not yet implemented, it takes the developers time to add the missing functionality; Full functionality only with Google Chrome; Does not utilize Orchestrator yet, but developers promise it in the near future.
"Review of ElectroNeek as a Partnering company and system implementor/integrator"
Pros: ElectroNeek is a v exciting and dynamic company in a very dynamic and exciting area of emerging technologies namely Robotic Process Automation. Being a small company and a startup, I feel very positive about being associated with them as a system partner and a product implementor. So far, all my interactions with them have been very positive and I feel very strongly about their capabilities and the direction they have chosen to traverse. From a technical perspective, their product is as good as the top three and their framework compatibility with tensorFlow makes them a very strong player in the cognitive area. Personally, I believe their transformation from a regular RPA product company to a strong contender in the cognitive, machine learning and AI areas is only a few months away. Their current RPA product is very suitable for small and medium businesses whom I deal with both in the Healthcare and Oil and Gas Upstream areas here in Houston. I am looking forward to many years of fruitful and productive association with ElectroNeek both in the areas of RPA and Cognitive technologies.
Cons: Being a startup product, I think it would be advisable to have the cognitive elements and features available soon. I would also like for open source compatibility and better availability of the BOTS to work on legacy platforms too.
"Powerful RPA"
Overall: Powerful software for any type of data extraction and data capture processes. We have built a robot in 12 days, and it works smoothly ever since.
Pros: I was genuinely impressed by the variety of functions within the platform. For our business, the automation of data recognition from scanned docs hugely impacted day to day life in the office. We now have more time to spend with our clients, closing more deals without concerns about paperwork. Also, the support team is always here to help, which is really helpful.
Cons: I’d love to see features for SaaS platforms. I know it’s in development, so I’m looking forward to trying them out!
"Amazing Product"
Overall: A great product and very versatile.
Pros: Easy to understand and use. Accepts workflow logic of any complexity.
Cons: The product works flawlessly and there are no issues with the product.
"Affordable and scalable solution for Automation"
Overall: So that's I did first within the platform: the automated data transfer between Google, Monday and CRM. Simple but daily process that takes around 2 hours a day. Planning to automate more processes as this solution doesn’t require additional payment for each bot, so the scalability is promising.
Pros: Top three strong sides of Electroneek:* Easier to use than some other solutions* Easy to switch to from more expensive (and usually more clunky) solutions* There is active community built around the platform and support is helpful
Cons: * Interface in help center can be improved* No monthly payment available
"Straightforward yet flexible solution for Automation"
Overall: Affordable pricing and short time-to-value differentiate solution from competitors.
Pros: Strong support by vendor at all stages makes experience smooth and easy. Application works fast in both execution of bots and workflow building.Lots of integrations via Zapier.
Cons: No Mac OS compatibility or support. Studio Pro is a downloadable app not cloudbased.
"ElectroNeek always thinks forward"
Overall: The thing I extremely like about ElectroNeek is that they always think forward. When we started using the product there was some functionality that we really found missing. Namely, the Studio canvas zoom capability. Surprisingly just after some time, we found out that this functionality had been added. It proves that ElectroNeek is adhered to the best user experience and does the best to make it as smooth as it’s possible.
Pros: Firstly, ElectroNeek is very easy in terms of building processes even if you are not a programmer. In our company we have some kind of rotation in employees tasks’, and it’s not an issue with ElectroNeek. It takes about 3 hours for a non-developer with some basic technical knowledge and about 30 minutes for an experienced IT specialist to build the first process. So it broadens the range of potential platform users and makes ElectroNeek highly adaptive to company changes. Secondly, the support is simply adorable. Of course, anyone who faces some technical issues expects a customer service team to revert back at the speed of light. With ElectroNeek it’s not something unrealistic. The guys are really fast in replies and responsive to any issues no matter the complexity. Last but not least is pricing. It is the most affordable price that I’ve met in the market, especially now with their no-bot-licenses model. Huge opportunities for scaling with almost no investment.
Cons: I guess the fact that ElectroNeek does not support Mac OS can be a drawback for many. However, for my team, it’s ok, as we use Windows.
"Best RPA tool for any kind of SMBs"
Overall: electroNeek is really easy to use RPA platform. What I love most about it is an affordable solution both in price and tech side. We tried to find a quick way to test some hypotheses regarding our sales automation. With electroNeek we did it within 1 month. You don't need a lot of time to set up your IT infrastructure, Javascript and pre-programmed functions allow your developers to become pro users in 2 weeks. I would highly recommend electroNeek RPA solution for your business.
Pros: Really quick RPA implementation and high-level technical support
Cons: Don’t have a lot of explanatory videos on the product
"This product extends the idea of automatization"
Pros: The interface of the system is user-friendly. Tasks can be solved by any user without developers' help, which is very convenient. Strong comunity. Automatization of routine work. The robot works 24/7. There are no errors in robot's operation.Optimization of company's budget.
Cons: There is no documentation. It takes time to get ananswer to your question. It works only in Chrome browser (not all companies are allowed to use it).
"Loving automation that actually make a difference in people’s lives, I fell in love with electroNeek"
Overall: Loving automations that actually make a difference in people’s lives, I fell in love with electroNeek. It mimics a human operating a computer, so it makes developing the bots very intuitive and straight forward. The electroNeek team is very responsive in helping on the technical side, and they are also rapid with developing new features to make their product even better, ongoingly. We have developed several bots using electroNeek’s application and we are looking forward to creating more in the near future.
Pros: Makes developing bots very intuitive and straight forward. The electroNeek team is very responsive.
Cons: I wish authenticated websites would allow the bot to work longer before timing out. There might be a workaround coming out soon.
"ElectroNeek is a easy to use"
Pros: Simple options and understandable and easy to get the values.
Cons: Could improve the interface a little bit more.
"Straightforward and Powerful"
Overall: Electroneek is a very intuitive platform. My first impression when doing development on their devtool was that the platform was robust. Creating robots on Electroneek it's great because they have the potential to last for longer periods of time without the need for maintenance because they have up to 3 different ways to identify objects on a web browser. On the other hand, the properties offered on each activity are just what you need, which allows you to be more efficient. I would define this platform as straightforward and powerful.
Pros: Straightforward and powerful. Nice background color.
Cons: Don't have a room of control. Debug mode not as intuitive.
"Light robot"
Overall: Robotic processes for accounting, data analysis and data acquisition.
Pros: Ease of use, great functionality, responsive technical support.
Cons: There are no comments. The products are very high quality.
"Great Automation Tool For Making Bots"
Pros: As an RPA developer there, tool is easy to use, was able to develop some simple and complex bot easily. Easy to install and get started with automation. The electroNeek team is helpful and have a great technical support and advise for the smooth automation process.
Cons: Don’t have a in depth training for their product.
"Ideal Vendor for Process Automation"
Overall: We needed electroNeek's toolset for extracting proprietary data from difficult sources. It took us less than a week to set up the system and we saw positive results within hours. The CEO personally reached out constantly to discuss how else they could be helpful. We couldn't have asked for a more streamlined support from a vendor.
Pros: Features & Functionality - 5/5. All the features you need in an automation toolset, and more. Customer Support - 5/5. Everyone from the CEO to the developers is personally engaged in customer support. Value for Money - 5/5. Closest competitor is exponentially more priced for a fraction of the value.
Cons: Like all process automation products, it always need more customization and maintenance than originally anticipated
"Emerging tool in the market"
Pros: Cost effective, Easy to implement solutions
Cons: As it is a new tool, Need to wait for new releases with more updates which electroneek team is currently working on
"EN RPA"
Pros: With the ElectroNeek platform, I've been able to develop powerful time saving robots that greatly improve efficiency for real world processes! The platform tools are easy and intuitive to use and provide a lot of flexibility in the kinds of tasks you can automate. I recommend anyone looking for RPA tools to give ElectroNeek a try!
Cons: Functionality can be slightly limited in certain cases, but team responds quickly and adds requested functions.
"Great RPA tool for companies that need RPA but are budget conscience "
Pros: Very Easy to work with compared to their competitors with plenty of functionality. Customer support is excellent, they seem to value their customers and partners. Cost effective.
Cons: Still not a completely developer free no code product. Could use more Brower’s and legacy support.
"Electroneek is a great alternative for small size projects"
Pros: Easy to start, good for web applications
Cons: to work with lists or arrays, one needs to invoke Javascript code, difficult to find errors in the invoked code in js