# Zoon Event Management Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoon Event Management Software the right Event Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183328/Zoon-Corporate-Event-Management/reviews

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Zoon Event Management Software

4.3 (15)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Zoon Event Management Software

Ease of use

3.9

Customer Service

4.7

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NB

Niklaus B.  
Senior Marketing Manager  
Telecommunications  
Used the software for: 2+ years

### "Perfect all-in-one solution also for complex applications"

November 15, 2022

5.0

Pros

What I really like about this software is that it can cover any registration use case, no matter how complex. Quotas, waiting lists, break-out sessions, special conditions ... - if you know how to use it, everything is possible with this tool.The usability is really good, the overview is celar and simple and the customer support (managed service) is outstanding.

Cons

Loading could be a bit faster plus I'm looking forward to seeing more KPIs on the analytics dashboard.

Switched from

[evenito](https://www.capterra.com/p/176183/evenito/)

Better uptime. Better customer support. More customization.

Review Source

MB

Michael B.  
Sales & Marketing Assistant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoon a great modular solution for event management "

February 25, 2020

5.0

We use Zoon in the variant of the Enterprise Community Module and are enthusiastic about it. In cooperation with the extremely helpful and competent team of Swisscom Event & Media Solutions, we were able to put the fully responsive web event portal into operation within a very short time. With the Zoon Enterprise Community Module, we are now able to unite our employees and teams across departments for continuous learning offers and company events even more easily and attractively. In conclusion, for us a very user-friendly platform that provides access to the company's event marketplace as well as support for the continuous promotion of corporate culture

Pros

The very successful setup and the structures within the event management module deserve special mention. It is made as easy as possible for the user in every respect to inform himself about upcoming offers or to give free rein to his own ideas and share the specially created events with the community. Zoon's strengths include not only professional on-boarding, but also a competent support desk, which provides assistance with any problems or challenges that may arise.

Cons

At this point we have no significant negative aspects. Possibly in the future an app would be worthwhile but not mandatory.

Review Source

LL

Levi L.  
Mediamatiker EFZ  
Media Production  
Used the software for: 6-12 months

### "Time Consuming and tiring but useful"

November 14, 2022

2.0

I would recommend to use Zoon if there is no other option. If you have a choice dont do it

Pros

The Software is handy to manage Events. There are many features and most of them work good.

Cons

The use of this software is extremely time consuming and frustrating. Everything is complicated and on some days the Servers are down for 2+ hours. You need to be taught everything you do with this software. Nothing is self explaining.

Reason for choosing Zoon Event Management Software

I had no choice

Review Source

Response from Swisscom

November 15, 2022

Hello Levi, thank you very much for your evaluation. It is a pity that our solution could not bring you any added value yet. You can contact our support at any time if you need assistance with the operation of Zoon. We are not aware of any downtime of our servers. We also publish releases without interruption. Could you let our support know when you noticed this disruption? Thank you, your Zoon team.

LH

Larissa H.  
Management Assistant  
Environmental Services  
Used the software for: 6-12 months

### "My Review of Zoon Corporate Event Management"

November 11, 2022

4.0

Pros

I like how easy the handling with the tool is. It is very simply structured, so I didn't have to learn the processes over a long time.

Cons

I would say that there is no "Preview" button. Instead, you have to call up the preview in a roundabout way. If I want to publish a call for entries on Zoon, I would also like to see how it would look to others shortly beforehand. From my point of view, this function should definitely be visible on the front page when you are in edit mode.

Review Source

Response from Swisscom

November 15, 2022

Hello Larissa, thank you for your feedback. We are happy to take it on board for our product development. You can also submit ideas at any time in our support portal.

BG

Barbara G.  
Management Assistant  
Telecommunications  
Used the software for: 2+ years

### "Zoon User Review"

November 14, 2022

5.0

If you don't use Zoon on a regular base everytime you have to set up an event you start from scratch as the tool is not that self-explanatory. The "handbook" is huge.Once the event has been sent out the handling of it is quite cool.

Pros

Users are able to register and cancel their subscription to en event themselves. Easy to do the check-in onsite and get data regarding no-shows.

Cons

When setting up an event as an admin it is not obvious what features have what influence on the event invitation / registration. Some features seem to have the same effect in the background but they don't.

Reason for choosing Zoon Event Management Software

it's our own product

Review Source

JP

Jonas P.  
Digtales Marketing  
Medical Devices  
Used the software for: 6-12 months

### "Great software with a bright future"

November 14, 2022

5.0

The management of our Events that were usually done with standard Webforms and excel has been much easier thaks to Zoon. The support team was very motived and helpful.

Pros

Several layers of events. Very good Value for the price if u have irregular Events like us (one every two years)

Cons

Since its just in a rather early stage of developement, there were a few minor features missing.

Reason for choosing Zoon Event Management Software

I chose Zoon because there was the option to create organised sub events (or in our case lectures) which the users can choose on registration and which can be put to limited capacaty.

Review Source

MH

Matthias H.  
Digital Experience Manager  
Telecommunications  
Used the software for: 2+ years

### "Very helpfull"

November 11, 2022

5.0

Pros

The look & feel is top and easy to use. Perfect!

Cons

The management of target groups is separated

Review Source

MM

Marc M.  
Head of Events  
Events Services  
Used the software for: 1-2 years

### "A better way to organise your events"

December 29, 2022

5.0

Powerful software and great customer support.

Pros

I like the flexibility and seamless integration of the event journey, from invitation to registration and check-in. It really helps you saving time.

Cons

For certain analyses, even more detail would have helped us.

Review Source

AP

Arianna P.  
Marketing Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "overall good"

November 21, 2022

4.0

good, happy with the outcome and features

Pros

easy user experience, wide range of features

Cons

some features are not so intuitive and need research on where to find them/how to use them correctly

Review Source

CW

Céline W.  
Cloud Solution Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "A small app that can a lot!"

November 14, 2022

4.0

An easy way to manage some events without a big work to do to check who will attend...

Pros

They are so a lot of possibilities! Really you can do everything.... you just need to know how!

Cons

The first time you are using it, you just try and don't see what you can really do. The HELP functions are not well documented....Never try to work in Zoon with two languages....

Review Source

AK

Andrea K.  
Head Events  
Hospital & Health Care  
Used the software for: 2+ years

### "ZOON Teilnehmermanagement"

January 13, 2023

3.0

Registrationstool, welches uns imTeilnehmermanagement unterstützt. Schnittstelle zu Kaltura und zurück wäre toll.

Pros

Der schnelle Support durch \[SENSIBLE INHALTE\] der einfach super ist.

Cons

Das Tool dürfte noch einfacher und anwenderfreundlicher werden. Vorallem die Statistiken sind nicht eindeutig und komplex raus zu holen. ist zu kompliziert. Müsste auf Knopfdruck erfolgen können.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Zoon Event Management Software

MT (Medical Tribune) hat mich ZOON gearbeitet und darum haben wir es übernommen.

Review Source

MB

Milan B.  
CEO  
Information Services  
Used the software for: Less than 6 months

### "Tolle SaaS für Schweizer Bedürfnisse"

October 18, 2022

5.0

Sehr gute Software, welche für unseren Event mit 150 Teilnehmer perfekt gepasst hat.

Pros

Die Möglichkeit alles aus einer Hand zu erhalten, von Einladungsmanagement bis hin zur Registration am Event.

Cons

Die Individualisierungsmöglichkeiten beim Mailversand. Kann man aber mit eigenen Tools ersetzten.

Reason for choosing Zoon Event Management Software

Super schneller Verkaufs- und Kundenservice.

Review Source

MM

Marceline M.  
Executive Assistant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Mittelmässig"

November 14, 2022

4.0

Dank unserem Zoon Support durch \[SENSIBLE INHALTE\], ging das einfach über die Bühne. Ohne sie hätte ich es nicht geschafft, denn Event zu veröffentlichen

Pros

Teilnehmer selber anzumelden, Warteliste eröffnen

Cons

Die Funktionalität um eine Audienz zu erstellen und sehr Nutzer-unfriendly

Reason for choosing Zoon Event Management Software

Ist bei uns Standard

Review Source

MM

Michael M.  
Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "Complete, clear and user-friendly"

September 17, 2021

5.0

Pros

The software covers today's needs very well.

Cons

As with all new products, it takes a certain amount of time until everything is adjusted to your own company.

Review Source

GA

Gaelle A.  
Mediamatician  
Media Production  
Used the software for: Less than 6 months

### "Newsletter with Zoon"

November 11, 2022

4.0

Pros

It's easy to understand and the results looks good !

Cons

You don't have a lot of choices to design a newsletter and it's hard to understand how to import contacts.

Review Source

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