--- title: "Hostify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hostify the right Vacation Rental solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/183332/Hostify/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Hostify 4.6 (71) [View alternatives](https://www.capterra.com/p/183332/Hostify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Hostify Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews JL Joseph L Founder and Chief Executive OfficerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “We also love the feature that allows us to prioritize certain guests and conversations, which enables our team to resolve issues very quickly.“ July 5, 2026 KK Ksenia K Property ManagerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “There are frequent technical issues, and at times messages sent through Hostify do not reach clients.“ May 23, 2026 JL Joseph L Founder and Chief Executive OfficerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “For a platform that delivers such robust, all-in-one hotel management capabilities, it genuinely offers fantastic value for money.“ July 5, 2026 SG Saurav G Software EngineerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Not once, not twice, almost every other day, we would discover glaring issues with our listings, such as fees dropped, calendar dates unblocked, blatantly incorrect room layouts (a 2 bedroom property showing up as a 4 bedroom), missing amenities (properties showing up without a pool), and missed messages across all our channels.“ November 6, 2023 JL Joseph L Founder and Chief Executive OfficerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “It provides an easy to use and intuitive environment that gives our team peace of mind as we scale our portfolio.“ July 5, 2026 SG Saurav G Software EngineerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “I highly doubt they do any sort of QA or regression testing on their product, as the issues we experienced using Hodtify could have been easily discovered with a quick test of their product before they released breaking changes.“ November 6, 2023 KK Ksenia K Property ManagerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “I also appreciate the responsive technical support team, which is generally available when help is needed.“ May 23, 2026 BH Belinda H AdminHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “However, I have noticed that sometimes there are periodic sync issues.“ June 12, 2025 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Juan Miguel D. CEO Hospitality Used the software for: Less than 6 months ### "Great support and constant improvements" August 7, 2025 5.0 Pros Hostify is a great all-in-one PMS with integrations to some of the top partners in the vacation rental market. However, in my experience, its greatest value lies in the responsiveness of the support team, its adaptability, and the endless possibilities for personalized solutions that it offers. Cons There's always room for improvement but I know they are already working in a few things that I was missing like the guest app, which will be launched very soon, so I can say I'm happy with everything so far. Review Source Response from Hostify.com November 14, 2025 Hi Juan Miguel, thank you so much for your thoughtful review! We’re thrilled to hear that you value Hostify’s adaptability and our support team’s responsiveness, and it is great to know that Hostify’s integrations and flexibility have met your expectations. Your feedback truly motivates us to keep improving. We’re continuously working to enhance our platform, the guest app is just one of the many updates on the way. Thank you for trusting Hostify to support your business growth! MM Maud M. Co-founder Hospitality Used the software for: 2+ years ### "Very Happy Hostify Customer!" December 16, 2022 5.0 We have been working with Hostify from an early stage and both our company and Hostify has been growing over the past years. It has been a great collaboration, in which we are always able to reach out with any doubts, questions or feedback. The support is very good and we are always helped swiftly (even on weekends if there is an emergency). We use the software every day and are super content with how everything works, the ease for the team to use the multi-inbox, multi-calendar view and more. Pros Easy to use multi-calendar view and amazing customer support. Cons It would be great if some points that are important for local Portuguese regulations, have this more automated (payment of municipality taxes and passport registration). I know they are working on this already though! Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Smoobu was more a fit as a channel manager, not too much as a full PMS. Review Source Response from Hostify.com December 27, 2022 Thank you so much for your review Maud! We are trying to adapt more and more to the different markets and all the regulations, and we will try to add more new functionalities. CC Claire C. Director Hospitality Used the software for: 6-12 months ### "Buggy, inadequate customer service" March 9, 2024 2.0 I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their policy on account cancellation; it cannot be done online and requires manual intervention. Despite being told that the sales support team would contact me regarding this, I've received no communication. As a result, I'm now forced to involve my bank to pursue a chargeback. Pros The aspect that appealed to me the most was the favourable pricing. Cons The customer service was appalling, with a support team that appeared to be unfamiliar with their own subject matter. The application is riddled with bugs, the API is non-functional, and synchronization is unreliable. Review Source Response from Hostify.com June 18, 2024 Hi Claire, Thank you for sharing your detailed feedback. We take your concerns seriously and are committed to improving our service. Our team is actively working on addressing any issues and enhancing the API functionality. Regarding the account cancellation process, we ensure that there is intervention from our team to properly disconnect the account without any risk for you. However, our policy is flexible, allowing you to leave at any time you choose. We will continue to work on making the necessary improvements. Thank you for sharing your experience; we hope your future interactions with our PMS are significantly more beneficial for your business. JC Janos C. Booking Channel and IT Manager Hospitality Used the software for: 1-2 years ### "Where professionalism and proactivity delivered via friendliness" April 11, 2024 5.0 I have never experienced such a great attitude, proactivity and professionalism at any multi-national company that all are packed together with real human values by not hiding behind templates and "over-done" formal communication. They listen, respond and deliver what the user needs. Pros Their direct and friendly communication makes the co-operation to be hassle-free, and the customer / user feels that his voice is heard and there will be a response on it. Cons There are some reliability issues that they still need to work on it but with their attitude it will definitly happen, they need time only to do it. Switched from [Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[GuestWisely](https://www.capterra.com/p/117297/GuestWisely/) To have available customer service at one platform 24/24 with more accounting, payment management, automated messaging and notification functionalities, and also, for being more budget friendly. Review Source Response from Hostify.com April 18, 2024 Thank you for sharing your feedback, Janos! Your satisfaction is our priority, and we're delighted to know that you've had a positive experience with Hostify. We appreciate your trust in us and look forward to continuing to exceed your expectations. KT Kay T. Project manager Hospitality Used the software for: I used a free trial ### "Sales and marketing manager" October 16, 2024 5.0 Pros The ease of using the product. It’s very simple and user friendly. Cons If I had to pick something it would be a larger US visibility. I want to see more marketing and adds in the states. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Hostify The price , WhatsApp integration, and customer support, amazing experience and free onboarding. Review Source Response from Hostify.com May 29, 2025 Thank you for your review! We’re glad to hear that you find Hostify simple and user-friendly, and that features like WhatsApp integration, dedicated support, and free onboarding have made a positive impact on your experience. Thank you for choosing Hostify — we’re excited to continue supporting your success! — The Hostify Team SB Santiago B. General Manager Hospitality Used the software for: 6-12 months ### "Excelente value for money!" August 24, 2022 4.0 Very satisfied with the product, it does what I need and a lot more which I slowly discover as my business grows. Pros Value for money is very high point! Customer service is always helpful. Cons Development of new features or correcting some issues can be slow. It should be a proper app. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Hostify Customer service (sales person ( \[SENSITIVE CONTENT\])FeaturesPrice Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Terribly expensive Review Source Response from Hostify.com August 29, 2022 Many thanks for your review Santiago! We are working to accelerate the speed of releasing new features! Your account manager should be contacting you soon with great news! VR Verified Reviewer Analyst Apparel & Fashion Used the software for: Less than 6 months ### "Useful Platform for Managing Reservations and Schedules" March 5, 2026 5.0 Overall a practical tool for managing bookings and schedules. Easy to organize reservations and staff tasks once everything is set. Pros Helpful platform for managing reservations and rooms. Clear calendar view, easy scheduling, and useful tools for handling bookings. Cons Initial setup takes some time. Some advanced reporting options feel limited. Interface could be smoother on mobile. Review Source Response from Hostify.com August 19, 2026 Thanks for taking the time to share your experience! 🙌 We’re really glad to hear that the calendar, scheduling, and booking tools are helping you stay organized. We also really appreciate the honest feedback on the initial setup, reporting, and mobile experience. This kind of feedback is super valuable for us, and we’ll definitely keep it in mind as we continue improving Hostify. Thanks again for choosing Hostify and for helping us make it better! 🚀 Giuseppe D. Co-Founder Hospitality Used the software for: 6-12 months ### "Excellent and Versatile to escalate your Business Model!" February 1, 2023 5.0 Every time we had an issue, their response was almost immediately...when cases were more complicated, we came to a solution in 24-48 hours max. Pros Customer Support ENG/SPA, always developing new futures, stay in touch of new tendences, great human team and professionals! Cons CRM, Whatsapp integration, Accountant and Owner portal Review Source Response from Hostify.com September 12, 2023 Thank you so much for your review Giuseppe! We are working to add more new functionalities to improve your experience. Enrique A. Co-CEO Real Estate Used the software for: 2+ years ### "Save time with Hostify" August 24, 2022 5.0 As a CEO who has tried 6 differents PMS I find in Hostify the software that allows me to control all the aspects of my business. Moreover, thanks to Hostify I can automate the main processes and have more time to design the revenue management strategy. Pros \- Multicalendar friendly and useful. - Connects with the main channels (B.com, Airbnb, VRBO, Tripadvisor). - One inbox for all the messages. - Best Customer Service. - Control easily your Housekeeping and Maintance. - Best PMS accounting model. - Integration with the main Vacational Software (Rentals United, Stripe, Pricelabs,...) - Automatic Messages for the guests - You can dowload any report - Customer and Owner platfform - Modern design website - Checkin form Hostify gives you all the features that yu need to be a succesful property manager. Cons Hostify needs to improve their CRM and Rating area. Review Source Response from Hostify.com May 7, 2024 Thanks for sharing your experience, Enrique. We're thrilled to hear Hostify is streamlining your property management operations. We're constantly enhancing our features, and your feedback about CRM and ratings is duly noted. Thank you for your support. Ludger H. General Manager Hospitality Used the software for: 1-2 years ### "powerful PMS with swift customer service" June 2, 2020 5.0 Pros swift customer service, available 24/7 incl weekends. Reply rate is usually within an hour, which is phenomenal for a customer service in this industry! hostify itself has all necessary features to manage multiple properties across all essential OTAs and allows to integrate with most of the existing services in the industry (pricing tools, upsell services, etc). Realtime sync between calendars on different channels, no double bookings issues. You can meet them in person on trade shows and request features to be implemented. Using hostify since 2019. Cons no app/no push notifications - current workaround by receiving emails to stay up to date about incoming bookings Review Source Response from Hostify.com May 7, 2024 Thank you for sharing your experience with Hostify, Ludger. We're thrilled to hear that you find our customer service swift and available 24/7, with good reply rate. It's fantastic to know that Hostify meets your needs for managing multiple properties across various OTAs and integrates smoothly with industry services. Also, you can explore our app features here: https://hostify.com/features/app. and stay updated on all other news. Thank you for choosing Hostify since 2019. joF jose octavio F. DIRECTOR GENERAL Hospitality Used the software for: 1-2 years ### "Una plataforma confiable y bien enfocada en el usuario" November 24, 2025 5.0 Pros Lo que más me ha gustado de Hostify es su simplicidad combinada con funciones profesionales. Es fácil de usar, muy estable y su equipo de soporte realmente escucha al cliente. La atención es rápida, personalizada y están abiertos a mejorar la plataforma según las necesidades reales de los usuarios Cons Lo único que mejoraría sería añadir algunas funciones avanzadas o más opciones de personalización para operaciones grandes. Pero en general la plataforma cumple muy bien y sigue mejorando constantemente. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Hostify El mejor calidad precio y excelente atención y onboarding Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) pésima atención al usuario. y mala resolución de problemas Review Source Response from Hostify.com December 1, 2025 Hi Jose Octavio, Thank you so much for taking the time to share your experience with Hostify! We’re thrilled to hear that you appreciate the balance between simplicity and professional-grade features. Our support team will be especially happy to hear their personalized assistance made a difference. Listening and evolving with our customers' needs is at the core of what we do. We also appreciate your thoughtful feedback regarding advanced features and customization for larger operations. This is exactly the kind of insight that helps us plan our next improvements! The good news is that our product team is already working on adding more power tools for high-volume property managers. So, your feedback is right on track with our roadmap. Thank you again for your trust and for helping us keep Hostify growing in the right direction! If you ever have specific feature requests, we’d love to hear them. BC Beatriz C. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great product and súper reliable customer service " December 23, 2023 5.0 Pros Fácil de usar, intuitivo, y cuenta con un equipo siempre disponible para ayudar con cualquier duda. Un placer contar con partners así para ampliar nuestro negocio de manera fiable y efectiva Cons Hasta el momento nada, una experiencia muy grata especialmente después de tener una experiencia nefasta con Kigo años atrás Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing Hostify Su equipo me pareció muy profesional, customer support siempre disponible y precio competitivo. Review Source Response from Hostify.com January 23, 2024 Thank you very much for your response, Beatriz! We're glad to know that you find our PMS the perfect ally for your business. We are always here to assist you with whatever you need. Thank you for trusting Hostify! EC Erick C. CEO Hospitality Used the software for: 6-12 months ### "Excelente servicio en todo " November 11, 2025 5.0 Pros Super intuitivo, y el customer service tambien super amable y te ayudan en toda consulta que puedas tener. Cons Quiza si tengo que elegir algo seria la manera que hay que likear la plataforma con sus aderidos, pero eso va mas de parte quiza de como digo las extras, mas que culpa de hostify en si. Review Source Response from Hostify.com November 14, 2025 Hi Erick, Thank you so much for your kind words! We’re delighted to hear that you find Hostify intuitive and that our customer service team has made a positive difference. Thank you for sharing your thoughts about the platform experience, we value all suggestions that help us make Hostify even more seamless for every user. BP Boris P. CEO Real Estate Used the software for: 2+ years ### "The best PMS we've used - great functionalities, awesome CS!" February 22, 2021 5.0 Our experience with Hostify has been amazing from day 1 and we were among their first customers - usually new software solutions come with their fair share of bugs, but that was not the case. Pros Hostify has all (maybe even more) of the core functionalities of its larger competitors, but it comes at a lower price and significantly better customer support. Apart from all the standard stuff like multicalendar, unified inbox, automations, etc., it also has a top notch Wordpress plugin, multiunit property handling and a Stripe integration with many useful features. Most of all, the live, friendly and FAST customer support is lightyears ahead of that of other PMS systems we've used in the past. Highly recommended! Cons Not much to add here, we're very happy with the service overall. What we like the least are the colours, but that's not really a problem. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Review Source Response from Hostify.com January 20, 2022 Hi Boris, Thanks so much for giving us five stars! It is a pleasure to work with you too! We are so pleased you found the right solution for your business. We are here to help you succeed in every way we can. All the best! nC nathan C. CEO Hospitality Used the software for: 1-2 years ### "Good team, in process of expansion." December 16, 2022 4.0 It´s been a good ride, good answer but some areas of opportunities so we can provide better experiences to the costumers. Pros The team is really friendly and willing to help. Cons New software so there are a few issues with the interaction, integrations and some minimum issues. Reason for choosing Hostify Personal service and price. Review Source Response from Hostify.com December 27, 2022 Thanks for your review Nathan! We are working in new features, to accelerate the speed of their releasing, as well as to solve all the minimal issues that can arise! KT Kevin T. CEO Real Estate Used the software for: 1-2 years ### "One of the best partners for a growing vacation rental company" September 10, 2023 5.0 No regrets for a growing vacation rental company like us - we’re looking forward to growing together. Pros Friendly and helpful support team despite our very different time zones. Cons The product is constantly growing and evolving, so the occasional bugs cannot be avoided Review Source Response from Hostify.com September 12, 2023 Thank you so much for your review, Kevin! We keep working hard to provide you with the best services and tools to boost your business management. EV Esther V. Revenue manager Real Estate Used the software for: 6-12 months ### "La herramienta todo en uno de gestion" October 13, 2021 5.0 Grstion sencilla y que ayuda a potenciar tu negocio de alquiler Pros Muy buenas funcionalidades y automatizaciones para centralizar toda la gestion Cons Por el momento cumple con todas mis expectativas Review Source Response from Hostify.com January 17, 2022 Muchas gracias por tu reseña Esther. Nos alegra ver que nuestro software cumple con tus expectativas. Continuaremos trabajando duro para seguir mejorando SS Stefanos S. IT Administrator Hospitality Used the software for: Less than 6 months ### "Amazing channel manager software!!!" September 24, 2021 5.0 It does take a bit of time to get everything set up correctly, but it is a one time job. The sales team help you with basic set-up, and I would highly advise to take notes as each channel has specific niches Pros Simply amazing, the channel manager met almost all our expectations and provided our work with so much automation. We are a small company managing 12 properties and Hostify gave us a centralised approach, this is the 3rd channel manager we have used, and are here to stay. We connected our properties to both airbnb and booking and all of the work is done from the hostify platform. We set up automated emails, payments, messaging system, price updates etc. Cons There are points where the software shows small bugs (just like any), but nothing major. There is always the support team which replies pretty fast. Reason for choosing Hostify we looked arround, but the online chat of their website probaply helped to seal the deal, they where so fast in responding that we closed the deal, while still waiting to hear from other products. Review Source Response from Hostify.com January 17, 2022 Hello Stefanos. Thank you for taking the time to review Hostify. We are glad to hear that you have had a positive experience with our support team. We will work on your suggestions to continue improving our product RJ Ray J. Owner Hospitality Used the software for: 1-2 years ### "Great software" August 23, 2022 5.0 Pros Centralized inbox, great multi calendar, many integration Cons Would be good if we have zapier integration Review Source Response from Hostify.com August 29, 2022 Many thanks for your amazing feedback Ray, actually Zapier is on our roadmap for next year, so we will give you more details by the end of this year. MH Matías H. Property Manager Real Estate Used the software for: Less than 6 months ### "Hostify has grown quickly and impressively" February 8, 2022 5.0 Pros Accounting module is impressive. Automation is so powerful. Cons It does not have push notifications yet. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reason for choosing Hostify SMS, Accounting module, price management Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Accounting module Review Source Response from Hostify.com February 10, 2022 Thanks Matías!! We are delighted that you have selected Hostify as the perfect solution for your business. We are very proud of our accounting module, glad you found it useful. We have taken note of your suggestions and we will work on it. Thanks for trust us! BE Bethany E. Real Estate Real Estate Used the software for: 6-12 months ### "Good for the Money" August 24, 2022 3.0 Pros Nice price for the system, Automations make it easy to send out notifications without having to think :) Cons Not very user friendly. Not an easy set up, have had to go to another user for help multiple times. Review Source Response from Hostify.com August 29, 2022 Many thanks for your feedback Bethany! We are working to improve our onboarding and the friendliness of the system to make it even easier to move around. PM Paulo M. Purchases Manager Consumer Goods Used the software for: Less than 6 months ### "Amazing software to manage your indivicual property" August 24, 2022 5.0 Pros What I most like about Hostify is the complete set of solutions and it is suitable if you have only one property to manage or several. I personally only have 1 apartment to rent and Hostify was the perfect solution for my needs. Cons The integration with some platforms are still hard to do and not straight forward, but I understand this is an opportunity also for the platforms to work to be more integrated with Hostify. Review Source Response from Hostify.com August 29, 2022 Hello Paulo! Thank you for such a great comment! So good to have such a happy clients :) aW ashley W. business owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Great Property Management Program" April 17, 2021 5.0 it helps me to respond to hosts inquires in a timely manner, since formulas are already in place and information is stored Pros The integration of the Air Bnb properties onto this program was easy. Once you understand where to find certain information it becomes user friendly. Joan, my account manager is always an email away. He always responds in a timely manner which is crucial to our business. Cons the time difference makes the response time from customer service longer. Review Source Response from Hostify.com January 19, 2022 Hello Ashley, Thank you for sharing your experience with Hostify. We are so glad to hear that you have had a positive experience with our team. We understand about the time difference and we take note, anyway remember that our support team is available 24/7. CL Chema L. Supply Manager Entertainment Used the software for: Less than 6 months ### "El mejor PMS en Relación calidad " April 13, 2021 5.0 Pros El precio por listing y el poder gestionar el mantenimiento Cons Hay que hacer desarrollos para nuevos países Review Source Response from Hostify.com January 19, 2022 Hola Chema, Muchas gracias por compartir tu experiencia. Nos alegra saber que Hostify es la herramienta que necesitabas para tus alquileres vacacionales. ¡Juntos seguiremos mejorando! Sebastian C. CEO Real Estate Used the software for: 2+ years ### "El mejor PMS de la industria. " July 23, 2026 5.0 He probado más de 5 pms en 6 años que llevo de anfitrión y hostify fue el que mejor se adaptó a mi operación, es perfecto para anfitriones que están iniciando porque es intuitivo y soporta muy bien más de 100 propiedades. Pros El onboarding más rápido de todos, soporte 24/7 en un chat en vivo, conexiones a OTAs limpias, y muy fácil de usar, es muy intuitivo. Cons Llevo 3 años usando el software y todos los problemas que he presentado se resuelven muy rápido. Intento acercarme a mi account manager directamente a problemas más complejos y realmente tienen muy buena atención. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Al sincronizar, me modificaron toda la informacion de mis anuncios y tuve que volver a hacer todos mis anuncios (+60 anuncios por canal) demás de que es muy caro, casi x3 más que hostify y las funcionalidades son exactamente las mismas. Review Source Response from Hostify.com August 19, 2026 Thanks so much for sharing your experience! 🙌 Knowing that after trying more than five different PMSs, Hostify was the one that best fit your operation really means a lot to us. We’re especially happy to hear that the onboarding, OTA connections, 24/7 support, and your Account Manager have made things easier for you over the past three years. Thanks for trusting Hostify as your go-to platform, and for recommending us to both new and experienced hosts. We’re really glad to have you with us! 🚀 Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.