--- title: "Hostify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hostify the right Vacation Rental solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/183332/Hostify/reviews/" page_type: "reviews" language: "en" --- Hostify 4.6 (70) [View alternatives](https://www.capterra.com/p/183332/Hostify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 22nd, 2026 # Reviews of Hostify Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews JL Joseph L Founder and Chief Executive OfficerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “We also love the feature that allows us to prioritize certain guests and conversations, which enables our team to resolve issues very quickly.“ July 5, 2026 KK Ksenia K Property ManagerHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “There are frequent technical issues, and at times messages sent through Hostify do not reach clients.“ May 23, 2026 Md Imran H AnalystApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Clear calendar view, easy scheduling, and useful tools for handling bookings.“ March 5, 2026 SG Saurav G Software EngineerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Not once, not twice, almost every other day, we would discover glaring issues with our listings, such as fees dropped, calendar dates unblocked, blatantly incorrect room layouts (a 2 bedroom property showing up as a 4 bedroom), missing amenities (properties showing up without a pool), and missed messages across all our channels.“ November 6, 2023 JL Joseph L Founder and Chief Executive OfficerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “For a platform that delivers such robust, all-in-one hotel management capabilities, it genuinely offers fantastic value for money.“ July 5, 2026 SG Saurav G Software EngineerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “I highly doubt they do any sort of QA or regression testing on their product, as the issues we experienced using Hodtify could have been easily discovered with a quick test of their product before they released breaking changes.“ November 6, 2023 DB Diane B Residence ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Hostify has proven to be the best solution for managing our multiple single-unit properties.“ September 15, 2025 BH Belinda H AdminHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “However, I have noticed that sometimes there are periodic sync issues.“ June 12, 2025 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Juan Miguel D. CEO Hospitality Used the software for: Less than 6 months ### "Great support and constant improvements" August 7, 2025 5.0 Pros Hostify is a great all-in-one PMS with integrations to some of the top partners in the vacation rental market. However, in my experience, its greatest value lies in the responsiveness of the support team, its adaptability, and the endless possibilities for personalized solutions that it offers. Cons There's always room for improvement but I know they are already working in a few things that I was missing like the guest app, which will be launched very soon, so I can say I'm happy with everything so far. Review Source Response from Hostify.com November 14, 2025 Hi Juan Miguel, thank you so much for your thoughtful review! We’re thrilled to hear that you value Hostify’s adaptability and our support team’s responsiveness, and it is great to know that Hostify’s integrations and flexibility have met your expectations. Your feedback truly motivates us to keep improving. We’re continuously working to enhance our platform, the guest app is just one of the many updates on the way. Thank you for trusting Hostify to support your business growth! MM Maud M. Co-founder Hospitality Used the software for: 2+ years ### "Very Happy Hostify Customer!" December 16, 2022 5.0 We have been working with Hostify from an early stage and both our company and Hostify has been growing over the past years. It has been a great collaboration, in which we are always able to reach out with any doubts, questions or feedback. The support is very good and we are always helped swiftly (even on weekends if there is an emergency). We use the software every day and are super content with how everything works, the ease for the team to use the multi-inbox, multi-calendar view and more. Pros Easy to use multi-calendar view and amazing customer support. Cons It would be great if some points that are important for local Portuguese regulations, have this more automated (payment of municipality taxes and passport registration). I know they are working on this already though! Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Smoobu was more a fit as a channel manager, not too much as a full PMS. Review Source Response from Hostify.com December 27, 2022 Thank you so much for your review Maud! We are trying to adapt more and more to the different markets and all the regulations, and we will try to add more new functionalities. CC Claire C. Director Hospitality Used the software for: 6-12 months ### "Buggy, inadequate customer service" March 9, 2024 2.0 I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their policy on account cancellation; it cannot be done online and requires manual intervention. Despite being told that the sales support team would contact me regarding this, I've received no communication. As a result, I'm now forced to involve my bank to pursue a chargeback. Pros The aspect that appealed to me the most was the favourable pricing. Cons The customer service was appalling, with a support team that appeared to be unfamiliar with their own subject matter. The application is riddled with bugs, the API is non-functional, and synchronization is unreliable. Review Source Response from Hostify.com June 18, 2024 Hi Claire, Thank you for sharing your detailed feedback. We take your concerns seriously and are committed to improving our service. Our team is actively working on addressing any issues and enhancing the API functionality. Regarding the account cancellation process, we ensure that there is intervention from our team to properly disconnect the account without any risk for you. However, our policy is flexible, allowing you to leave at any time you choose. We will continue to work on making the necessary improvements. Thank you for sharing your experience; we hope your future interactions with our PMS are significantly more beneficial for your business. JC Janos C. Booking Channel and IT Manager Hospitality Used the software for: 1-2 years ### "Where professionalism and proactivity delivered via friendliness" April 11, 2024 5.0 I have never experienced such a great attitude, proactivity and professionalism at any multi-national company that all are packed together with real human values by not hiding behind templates and "over-done" formal communication. They listen, respond and deliver what the user needs. Pros Their direct and friendly communication makes the co-operation to be hassle-free, and the customer / user feels that his voice is heard and there will be a response on it. Cons There are some reliability issues that they still need to work on it but with their attitude it will definitly happen, they need time only to do it. Switched from [Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[GuestWisely](https://www.capterra.com/p/117297/GuestWisely/) To have available customer service at one platform 24/24 with more accounting, payment management, automated messaging and notification functionalities, and also, for being more budget friendly. Review Source Response from Hostify.com April 18, 2024 Thank you for sharing your feedback, Janos! Your satisfaction is our priority, and we're delighted to know that you've had a positive experience with Hostify. We appreciate your trust in us and look forward to continuing to exceed your expectations. SB Santiago B. General Manager Hospitality Used the software for: 6-12 months ### "Excelente value for money!" August 24, 2022 4.0 Very satisfied with the product, it does what I need and a lot more which I slowly discover as my business grows. Pros Value for money is very high point! Customer service is always helpful. Cons Development of new features or correcting some issues can be slow. It should be a proper app. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Reason for choosing Hostify Customer service (sales person ( \[SENSITIVE CONTENT\])FeaturesPrice Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Terribly expensive Review Source Response from Hostify.com August 29, 2022 Many thanks for your review Santiago! We are working to accelerate the speed of releasing new features! Your account manager should be contacting you soon with great news! AG Anjan G. CEO Hospitality Used the software for: 6-12 months ### "Poor experience using Hostify" November 24, 2023 1.0 Our overall experience with Hostify was TERRIBLE. We picked it because of the 5\* reviews they had online. Clearly the reviews must have been doctored or written by someone who had not used the software. PMS software is an integrate part of a vacation rental business and the cost of replacing can be high. So you must make the correct decision in selecting this it. We clearly failed in that and were fooled by the reviews. I sent a message to their CEO regarding the problems we had with the software, but I suspect that it is either beyond his ability to fix or he simply not a priority for him. So finally we decided to switch over to another vendor and that has been a better experience and we can now focus on growing our business instead of constantly trying to manage problems created by our PMS vendor. Pros Availability of App on Mobile Device was one of the reasons we picked the product Cons Hostify has probably been the worst decision we made in our software selection process. I am embarrassed at the poor quality of this software. There were constant flow of bugs which caused us endless headaches. We kept reporting them and every time they fixed something they broke something else. They were constantly dropping our properties from the various channels (mainly VRBO) causing us to lose 10's of thousands of dollars in bookings. Even worse, they propagated incorrect information to the channels (our 2BR properties were showing up as 4BR) which caused us embarrassment with our guests. It got so bad that we had to have a full time person checking the information on all our properties on the various channels. I even reached out to their CEO to explain to them the problems we were having. However, his response was less than satisfactory. He blamed the integration with 3rd parties like VRBO etc. However, my conclusion was that this was a poorly written software that may have scaled prematurely. The support team was sympathetic to our problems but were fairly ineffective. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Due to the various problems we encountered with Hostify Review Source Response from Hostify.com January 23, 2024 Dear Anjan, we sincerely apologize for the challenges you faced during your time with Hostify. We take your feedback seriously and acknowledge the issues you've raised. We understand the impact this had on your operations and revenue, and we genuinely regret any inconvenience caused. We are committed to continuous improvement and are actively addressing the root causes of the issues you've mentioned. Our development team is working diligently to enhance the software, and improving integration with third-party channels to prevent similar issues in the future. Thank you for your candid feedback. If there's anything more you'd like to share or discuss, please feel free to reach out. VR Verified Reviewer Analyst Apparel & Fashion Used the software for: Less than 6 months ### "Useful Platform for Managing Reservations and Schedules" March 5, 2026 5.0 Overall a practical tool for managing bookings and schedules. Easy to organize reservations and staff tasks once everything is set. Pros Helpful platform for managing reservations and rooms. Clear calendar view, easy scheduling, and useful tools for handling bookings. Cons Initial setup takes some time. Some advanced reporting options feel limited. Interface could be smoother on mobile. Review Source Giuseppe D. Co-Founder Hospitality Used the software for: 6-12 months ### "Excellent and Versatile to escalate your Business Model!" February 1, 2023 5.0 Every time we had an issue, their response was almost immediately...when cases were more complicated, we came to a solution in 24-48 hours max. Pros Customer Support ENG/SPA, always developing new futures, stay in touch of new tendences, great human team and professionals! Cons CRM, Whatsapp integration, Accountant and Owner portal Review Source Response from Hostify.com September 12, 2023 Thank you so much for your review Giuseppe! We are working to add more new functionalities to improve your experience. Enrique A. Co-CEO Real Estate Used the software for: 2+ years ### "Save time with Hostify" August 24, 2022 5.0 As a CEO who has tried 6 differents PMS I find in Hostify the software that allows me to control all the aspects of my business. Moreover, thanks to Hostify I can automate the main processes and have more time to design the revenue management strategy. Pros \- Multicalendar friendly and useful. - Connects with the main channels (B.com, Airbnb, VRBO, Tripadvisor). - One inbox for all the messages. - Best Customer Service. - Control easily your Housekeeping and Maintance. - Best PMS accounting model. - Integration with the main Vacational Software (Rentals United, Stripe, Pricelabs,...) - Automatic Messages for the guests - You can dowload any report - Customer and Owner platfform - Modern design website - Checkin form Hostify gives you all the features that yu need to be a succesful property manager. Cons Hostify needs to improve their CRM and Rating area. Review Source Response from Hostify.com May 7, 2024 Thanks for sharing your experience, Enrique. We're thrilled to hear Hostify is streamlining your property management operations. We're constantly enhancing our features, and your feedback about CRM and ratings is duly noted. Thank you for your support. Ludger H. General Manager Hospitality Used the software for: 1-2 years ### "powerful PMS with swift customer service" June 2, 2020 5.0 Pros swift customer service, available 24/7 incl weekends. Reply rate is usually within an hour, which is phenomenal for a customer service in this industry! hostify itself has all necessary features to manage multiple properties across all essential OTAs and allows to integrate with most of the existing services in the industry (pricing tools, upsell services, etc). Realtime sync between calendars on different channels, no double bookings issues. You can meet them in person on trade shows and request features to be implemented. Using hostify since 2019. Cons no app/no push notifications - current workaround by receiving emails to stay up to date about incoming bookings Review Source Response from Hostify.com May 7, 2024 Thank you for sharing your experience with Hostify, Ludger. We're thrilled to hear that you find our customer service swift and available 24/7, with good reply rate. It's fantastic to know that Hostify meets your needs for managing multiple properties across various OTAs and integrates smoothly with industry services. Also, you can explore our app features here: https://hostify.com/features/app. and stay updated on all other news. Thank you for choosing Hostify since 2019. Johan V. Operaciones Hospitality Used the software for: 1-2 years ### "Excelente PMS" February 17, 2026 5.0 Excelente PMS con todo lo necesario para gestionar tus propiedades y unificar procesos. 100% recomendado! Pros Interfaz muy buena y fácil de usar. App móvil muy buena para realizar tareas donde sea que estés. Integración por API con muchas apps útiles Cons No he encontrado desventajas, si existe algún problema te ayudan a resolverlo rapidamente. Las integraciones funcionan muy bien y la asistencia es fiable Switched from [FantasticStay](https://www.capterra.com/p/175865/FantasticStay/) Necesitaba mejoras en el sistema y mejor asistencia Review Source Response from Hostify.com February 23, 2026 Hi Johan! Thank you so much for your review! We truly appreciate your kind words and your trust in us. If you ever run into any issues, just know that we’ve got your back and will always work with you to find a solution as quickly as possible. Thanks again for being part of Hostify! 🚀 YA Yamile A. Gerente de E-commerce Hospitality Used the software for: 6-12 months ### "El mejor PMS para short term rental que he usado." November 11, 2024 5.0 Me encanta la atención por parte de soporte, también la interfás del sistema, y las posibilidades que te brinda. Pros Poder usar varias divisas al mismo tiempo. Cons Aún no le encuentro desventajas, es muy fácil de usar. Switched from [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) Por las limitantes que tenia el OMS anterior que Hostify si me provee. Por ejemplo múltiples divisas y múltiples cuentas de OTAS Review Source Response from Hostify.com May 29, 2025 Thank you for your fantastic feedback! It’s great to know that our support team and interface have made a positive impact on your experience. We’re committed to helping short-term rental businesses thrive, and your satisfaction means a lot to us. Thanks again for choosing Hostify! — The Hostify Team AR Abdul R. Operations Manager Hospitality Used the software for: 1-2 years ### "Great System to handle your properties Multiple properties" March 29, 2022 5.0 All ok i am using this software from last 1 year almost great and made our life easy to change rates stop sale or related issue Pros Option of Rate Change in bulk via multicalander Option of make duplicate properties without waisting time to do the copy pasy Te and make property life Cons Some price model and restrictions should be more advance. Reason for choosing Hostify More easy and convenient to use Review Source Response from Hostify.com May 2, 2022 Hi Abdul, thank you for your feedback! We are glad to hear that you have had a positive experience with our product. Sincerely, Hostify Team. KV Karla V. Facilites and a Recruitment Director Hospitality Used the software for: 2+ years ### "Love to work with Hostify" December 16, 2022 5.0 Working every day with hostify makes me feel efficient. Pros Is super friendly, easy going, and efficientI really like to work with hostify and the entire team feels like you dont need. Jch training to understand the tool Cons Sometimes get stressed when the prices are not syncronizing Review Source Response from Hostify.com December 27, 2022 We are so grateful for your review Karla! We are glad that our software is useful to you. We are constantly working to solve and respond to all of your requests! VR Verified Reviewer Front Desk Manager Hospitality Used the software for: 6-12 months ### "Review Hostify" April 13, 2021 5.0 Excelente. Como comente anteriormente es un software facil de utilizar, las funcionalidades son muy practicas y el soporte es excelente Pros las diferentes funcionalidades, el soporte 24/7 asi como su atencion es muy profesional. El inbox unificado facilita la comunicacion con los clientes. Cons Por ahora no he encontrado nada que no me guste de Hostify. Reason for choosing Hostify como comente anteriormente, el inbox unificado, el calendario multiple, el soporte y la facilidad para usar el sistema Review Source Response from Hostify.com May 7, 2024 Thank you for reviewing Hostify! We're delighted to hear you're enjoying the various functionalities, 24/7 professional support, and the convenience of our unified inbox. Your positive feedback reaffirms our commitment to providing an easy-to-use software with practical functionalities and excellent support. TH Tyler H. Owner Real Estate Used the software for: 1-2 years ### "Hostify is good" August 24, 2022 4.0 Pros We like most they they are always improving Cons No owner statements, when you are told something is coming, you might have to wait, and something have yet to come. Switched from [WebRezPro](https://www.capterra.com/p/113348/WebRezPro/) We were told there were owner statements Review Source Response from Hostify.com May 7, 2024 Thank you, Tyler, for sharing your thoughts. We truly value your feedback and are dedicated to improving our services every day. We will take into account your considerations to enhance our solution. We are glad that you are having a good overall experience with Hostify. PP Plamen P. Manager Real Estate Used the software for: 6-12 months ### "Great Vacation Renting Software for multiple managing properties" December 1, 2021 5.0 You will need a few days time might a week/two to become a pro with the software but then everything is almost on autopilot :). Pros The softer is very helpful and I highly recommended it if you are managing multiple properties and channels as Booking, Airbnb and others. defenses of your needs of course. Cons Easy to be used. Can be used from web and mobile Reason for choosing Hostify As I get good feedback. Great demo presentation. Great customer support available 7 days a week. Review Source Response from Hostify.com January 17, 2022 Hi Plamen. We appreciate you taking the time to provide a detailed review about your experience with Hostify. You can feel confident that we will work hard to keep adding more value to your business. All the best! BGS Bogdan Gabriel S. Admnistrativo Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Buen Pms" September 8, 2023 5.0 Todo bien Pros Equipo, equipo de venta, el control de las reservas, la creacion e anuncios Cons A veces la tardanza de dar solución el servicio tecnico Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Problemas tecnicos Review Source Response from Hostify.com September 12, 2023 Thank you so much for your review, Bogdan Gabriel! We will work hard on your demand. We always want to make sure you all receive the service and support you deserve. DR Domi R. Consultant Hospitality Used the software for: Less than 6 months ### "The best PMS you can have" February 16, 2023 5.0 I recommend the PMS to other property managers! Very easy to use and set up, good value for money. Sync almost instantly across multiple channels. With Hostify double bookings became a thing of the past. Pros \- Much more cheaper and with many wonderful automation tools that make my life easier!- Amazing support staff!- Allows us to take direct bookings - Multi-calendar - A personal portal for the owners Cons I love the system, i think it's very complete Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Price Review Source Response from Hostify.com September 12, 2023 Thank you so much for your review, Domi! We keep working hard to provide you with the best services and tools to boost your business management. SL Susana L. owner Hospitality Used the software for: 6-12 months ### "great results in a short time" October 25, 2021 5.0 this software has been a real discovery for my company. Pros since we have started using this program our bookings have been "non-stop". Cons We needed to connect to an application and they were able to contact them and carry out the integration very quickly. Review Source Response from Hostify.com January 17, 2022 Hello Susana, Thanks so much for giving us five stars! We are very happy that you had a great experience and proud to be part of your business growth. YY Yovcho Y. Administrator Information Technology and Services Used the software for: 1-2 years ### "Outstanding technical support" December 19, 2019 5.0 Pros Very intuitive software with plenty of helpful features and automatons to save time. The technical support is really great! Cons I like to connect to more platforms and channels. Alternatives considered [iGMS](https://www.capterra.com/p/157033/iGMS/)[Guesty](https://www.capterra.com/p/159377/Guesty/) Review Source Response from Hostify.com May 7, 2024 Thanks for the review, Yovcho! We're glad you find Hostify intuitive with helpful features and great tech support. We'll consider your feedback about connecting to more platforms and channels. Again, thank you for using Hostify. JL Jash L. Revenue Manager Hospitality Used the software for: 6-12 months ### "Great customer service" December 12, 2019 5.0 Pros Customer service and speed and dynamism of the multi-calendar Cons occasional overbookings that require manual intervention Review Source Response from Hostify.com December 18, 2019 Thank you very much for the review! DF Daniel F. Developer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Congrats" July 23, 2021 5.0 Pros The book form to book any property is the best form in Internet Cons The API integration is the best form to integrate with Hostify Review Source Response from Hostify.com January 19, 2022 Thank you Daniel for taking the time to review your experience with Hostify KK Ksenia K. Property Manager Hospitality Used the software for: 2+ years ### "Usable but Unstable and Not Reliable for Daily Operations" May 23, 2026 2.0 Overall, the platform remains usable and performs its basic functions. However, due to poor stability, occasional slow performance, technical bugs, and low overall efficiency, the platform does not provide a reliable workflow. A critical issue is message delivery, where messages sometimes do not reach clients. With a high volume of reservations, this creates serious communication problems, confusion, and potential loss of revenue. For a system meant to improve efficiency, I would suggest looking for more stable alternatives with better speed, consistency, and reliability to improve your job performance. Pros What I like most is that it centralizes all reservations in one place, making management easier. I also appreciate the responsive technical support team, which is generally available when help is needed. Cons The main issue for me with this app is the stability of the Booking integration. There are frequent technical issues, and at times messages sent through Hostify do not reach clients. This creates uncertainty in communication and requires extra attention to ensure that important information has been successfully delivered. I have been working with this application for three years and can clearly see that these problems occur consistently over time. In addition, support is not always consistent - some issues are handled quickly, while in other cases responses are very slow or not followed up as promised. Review Source Sebastian C. CEO Real Estate Used the software for: 2+ years ### "El mejor PMS de la industria. " July 23, 2026 5.0 He probado más de 5 pms en 6 años que llevo de anfitrión y hostify fue el que mejor se adaptó a mi operación, es perfecto para anfitriones que están iniciando porque es intuitivo y soporta muy bien más de 100 propiedades. Pros El onboarding más rápido de todos, soporte 24/7 en un chat en vivo, conexiones a OTAs limpias, y muy fácil de usar, es muy intuitivo. Cons Llevo 3 años usando el software y todos los problemas que he presentado se resuelven muy rápido. Intento acercarme a mi account manager directamente a problemas más complejos y realmente tienen muy buena atención. Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) Al sincronizar, me modificaron toda la informacion de mis anuncios y tuve que volver a hacer todos mis anuncios (+60 anuncios por canal) demás de que es muy caro, casi x3 más que hostify y las funcionalidades son exactamente las mismas. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.