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neatCal

Reviews of neatCal

4.7 (10)
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Showing 10 of 10 reviews

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Vinit S. avatar
Vinit S.
Co Founder
Education Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 16, 2020

"Amazing features and great support"

Overall: Ability to offer online classes with our tutors across globe

Pros: Ability to provide various classes, one time, recurring, long term course Integration with various app Excellent Support

Cons: I would like to see MS Teams Integration soon and maybe an LMS

Crystal F.
Admin & Teacher
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 19, 2019

"Best calendar system there is! Highly recommend!"

Overall: NeatCal is simply the best! It is a simple calendar tool with a fantastic user interface. NeatCal fills the gaps of other calendar/scheduling systems. It allows multi-day event scheduling, multiple payment options, and two events to be scheduled at the same time with shared staff calendars (Calendly lacks all of these features). On top of that, NeatCal is easy to use, simplistically elegant and has the best customer service anywhere. For any business that needs to schedule multi-day events or classes, NeatCal is the PERFECT calendar system. Thumbs up for NeatCal!

Pros: Before finding NeatCal, I had purchased subscriptions to 3 or 4 different calendar systems; all of them were a disappointment. NeatCal offers quite literally everything that I was looking for. And with excellent customer service to boot! NeatCal allows multi-day event scheduling, multiple payment options, customizable emails to invitees, a beautifully simple calendar interface, shared staff calendars, a customizable events page, and the most unbelievably FANTASTIC customer service. When I joined NeatCal, I was unsure of how to set up our classes (as it was the first calendar that actually allowed us to schedule multi-day events). Representative at NeatCal scheduled a full hour to help me set up all of my classes. I HIGHLY recommend this product to anyone who is less than satisfied with the lack of features provided by other calendar systems. NeatCal is a highly flexible calendar made simpler. Highly recommend.

Cons: Nothing. Nothing at all. It provides all of the features that were lacking with Calendly and other similar calendar systems.

Switched From: Calendly
Reasons for Switching to neatCal: I used to deal with Calendly before switching to NeatCal. Calendly lacks a frustrating amount of features for organizers of multi-day events or classes of any type. NeatCal fills those gaps; it allows multi-day event scheduling, multiple payment options, and two events to be scheduled at the same time on a shared calendar (none of these features are available on other calendar systems.) Additionally, Calendly stopped responding to customer requests for multi-day event scheduling back in 2017. They didn't even bother to respond since that time. That was 2.5 years ago. Feel free to go look at the thread on Calendly's support forum here: https://help.calendly.com/hc/en-us/community/posts/115001910428-Multi-day-Events
Maddie W.
Manager
Mental Health Care, 1-10 employees
Used the software for: 1-2 years
Overall Rating
2.0
Ease of Use
1.0
Customer Service
3.0
Features
4.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
March 15, 2021

"Review"

Overall: My overall experience with Neatcal has been average, however a year later I can see that they have improved. Functions and features and requests from myself have been fixed and implemented into the program. I can see that they will continue improving user experience into the future.

Pros: Multiday booking feature zoom integration feature

Cons: Clunky Confusing to learn and explain to staff

Switched From: Calendly
Reasons for Switching to neatCal: Because Calendly did not have multi day classes feature
Jalal M.
Founder
Biotechnology, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 26, 2020

"Brilliant"

Overall: Cool!

Pros: Hey you, yes you! You're a coach, You want your clients to have a brilliant experience. It's easy on the eyes, sexy design, easily embedded, and plenty of useful integrations. NeatCal is yours to command!

Cons: Lack of documentation, although customer support would be more than happy to spend the day with you trying to give you what you want, as an entrepreneur I understand how time-consuming us, customers, can be with our requests.

Alternatives Considered: Eventbrite
Reasons for Choosing neatCal: Easy to embed, chique look, and customer centric.
Switched From: Eventbrite
Reasons for Switching to neatCal: Embedded
‪Idan N.
Owner, CEO
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 22, 2020

"Great alternative to Calendly!"

Overall: I love the product so far. They really want to improve it. I created some accounts so far. The owners/support are really open-minded and want to be excellent in this market

Pros: Flexibility, many more options in the free plan - and in general

Cons: The service is new and they are some things about ease of use, but I know they are working on it

Switched From: Calendly
Reasons for Switching to neatCal: Calendly started to limit some features in the free plan. Also, there are features that they don't offer
David F.
Director
Music, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 23, 2019

"Super slick scheduling website"

Pros: The Neatcal front end is very user friends. It's clean and gets the job of bookings and appointments done with a minimal amount of steps.

Cons: The site feels a little new so I'm sure there will be further enhancements in the future.

Switched From: Google Sheets
Reasons for Switching to neatCal: Google sheets and calendar no longer sustainable for a business of our size.
Taha Z.
Founder
Mental Health Care, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 18, 2019

"The Most Seamless & Visually Appealing Booking Application Out There!"

Overall: neatCal has been an absolute delight and one of the better decisions I've made. It has greatly improved the booking flow on my website, made it visually appealing and helped me grow by improving the conversion rate!

Pros: I've tried over half a dozen scheduling applications so far but none of them even come close neatCal in terms of the visual aesthetics and seamless flow. Three things that stand out for me: - The frontend is very intuitive for the customer/end user and distraction free - The process is optimized and has a plethora of customization options for each service - The support is unparalleled with turn around times of under 4 hours The application has provided a seamless experience to my customers and significantly improved my conversions!

Cons: The product lacks some features like round-robin allocation of new bookings but nothing that I couldn't live without!

Switched From: Calendly
Adrienne E.
Founder
Health, Wellness and Fitness, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 22, 2021

"Excellent Product and Customer Service"

Overall: I am able to allow my participants to book their classes easily and I can view and manage that attendance list as needed. It has been pretty easy to use-- once you get used to the location of functions and work flow, the system is easy to use.

Pros: As a new fitness professional, I was looking for a system that was cost-effective, but still had all of the functionality I needed. neatCal is it! Amazing features that fitness professionals need and they are continuing to develop their product regularly. Their customer service has been top notch. I have asked several questions throughout my set up process, and they have been extremely gracious and kind through helping me solve each one.

Cons: I do wish there was a mobile app that connected to the system... but I am sure this is under development.

Reasons for Choosing neatCal: neatCal has more functionality at a great price. The others were priced well, but were missing key features that I needed.
Reasons for Switching to neatCal: I wanted a more automated and organized registration process and customer management.
Katherine Y.
Director
Health, Wellness and Fitness, Self-employed
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 24, 2021

"Business made easier!"

Pros: Easy to set up! Very user friendly for both the service provider and the customer. The online support is also an excellent feature. Love that it integrates with my google calendar straight away. The fact you can change timezones on the customer side is also a great tool.

Cons: Initially would have preferred more customized appearance for interface for customers. But really, no complaints. There were some initial lags with google calendar but it was sorted quickly

Reasons for Choosing neatCal: Free option for a smaller business. Have referred so many people to try neatcal!
Victor K.
CTO
Medical Devices, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 22, 2021

"Custom support"

Overall: Could not be more happy with the experience. I does exactly what we want. The customized code works flawlessly on our website.

Pros: Ease of use. Customized code for embedding into website Great customer support, very proactive and professional

Cons: Some of the editing features are not obvious

Reasons for Choosing neatCal: Easy of use, tailored for my application, price point, customer support
Reasons for Switching to neatCal: Easy of use, tailored for my application, price point Squarespace did not have functionality that we needed