# Fonvirtual Virtual PBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fonvirtual Virtual PBX Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/183353/Fonvirtual-Virtual-PBX --- # Fonvirtual Virtual PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Fonvirtual Virtual PBX ## What is Fonvirtual Virtual PBX? The virtual PBX is a telephone system that is hosted in the cloud, so it does not require any device or software or hardware installation. It works from an internet connection, and its function is to manage the incoming and outgoing calls of a company in order to provide good customer service. ## What is Fonvirtual Virtual PBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Softphone](https://www.capterra.com/softphone-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fonvirtual Virtual PBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fonvirtual.com/en/&name=Fonvirtual Virtual PBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fonvirtual Virtual PBX 0.0 VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (965) Value For Money 0.0 (0) Value For Money 4.2 (788) Customer Service 0.0 (0) Customer Service 4.0 (760) ## Fonvirtual Virtual PBX alternatives [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Fonvirtual Virtual PBX Overview ### What company size and specific industries is Fonvirtual Virtual PBX built for? Fonvirtual Virtual PBX is designed for small to mid-sized companies that need to handle more than one call at the same time. It suits businesses in any industry where multiple users must transfer calls, manage extensions, and keep several phone conversations active at once. Features and Usability ### What are the key features of Fonvirtual Virtual PBX? Fonvirtual Virtual PBX offers VoIP, call routing, IVR, call recording, call logging, and queue management for phone system control. It also includes call center management, auto-dialer, ring groups, voicemail, caller ID, access controls/permissions, reporting and analytics, and third-party integrations across unified communications. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Fonvirtual Virtual PBX integrate with? Fonvirtual Virtual PBX integrates with 18 third-party tools, including CRM and support platforms such as HubSpot CRM, Salesforce Platform, Pipedrive, Zoho CRM, Copper, and Freshdesk. It also connects with Intercom, Zendesk Suite, Slack, Shopify, Zapier, Gorgias, Help Scout, Front, Kustomer, Re:amaze, Operations Hub, and noCRM. Getting Started and Support ### What training and onboarding options does Fonvirtual Virtual PBX offer? Fonvirtual Virtual PBX provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does Fonvirtual Virtual PBX offer? Fonvirtual Virtual PBX provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the catalog data alone. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/Video Conferencing Audio/Video Conferencing Auto-Dialer System that automatically dials calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Fonvirtual Virtual PBX 49 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/Video Conferencing System that automatically dials calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Voice conversion to text Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Store caller information within an accessible database Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Identify, track, and respond to negative feedback Record the audio of phone conversations for quality assurance purposes A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitor wait time and abandonment for incoming requests that have not been routed Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Automatically record calls at predetermined times Plan availability and assign specific time slots for tasks and resources Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Filters used to determine different types of malware threats Gauge satisfaction and receive information for improvement and success Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Record and playback video calls Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.