--- title: "Fonvirtual Virtual PBX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fonvirtual Virtual PBX Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/183353/Fonvirtual-Virtual-PBX/" page_type: "product" language: "en" --- # Fonvirtual Virtual PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Fonvirtual Virtual PBX ## What is Fonvirtual Virtual PBX? The virtual PBX is a telephone system that is hosted in the cloud, so it does not require any device or software or hardware installation. It works from an internet connection, and its function is to manage the incoming and outgoing calls of a company in order to provide good customer service. ## What is Fonvirtual Virtual PBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Softphone](https://www.capterra.com/softphone-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fonvirtual Virtual PBX?[Manage this product listing](https://www.g2.com/products/fonvirtual-virtual-pbx/claim_requests/new?auto=true) ## Fonvirtual Virtual PBX Overview Updated August 2026 AI summary Fonvirtual Virtual PBX equips businesses of all sizes with cloud-based telephony and unified communications tools, including VoIP, call routing, IVR, call recording, and reporting. It supports multi-channel communication through live chat, conferencing, and CRM integration. With compatibility across web and mobile platforms, Fonvirtual helps teams manage multiple calls, extensions, and customer interactions efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fonvirtual Virtual PBX 0.0 VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price Contact vendor Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (503) Value For Money 0.0 (0) Value For Money 4.2 (429) Customer Service 0.0 (0) Customer Service 4.0 (397) ## Fonvirtual Virtual PBX alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Fonvirtual Virtual PBX Overview ### What company size and specific industries is Fonvirtual Virtual PBX built for? Fonvirtual Virtual PBX is designed for companies that need to handle more than one call at the same time, especially small and mid-sized businesses with growing phone traffic. It suits teams that need individual extensions for users to transfer calls and manage multiple simultaneous conversations. Features and Usability ### What are the key features of Fonvirtual Virtual PBX? Fonvirtual Virtual PBX offers VoIP and unified communications with call routing, IVR, ring groups, queue management, call recording, and call reporting. It also includes multi-channel communication features such as live chat, chat/messaging, audio/video conferencing, file sharing, CRM integration, access controls/permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does Fonvirtual Virtual PBX integrate with? Fonvirtual Virtual PBX integrates with 17 third-party tools, including CRM and support platforms such as HubSpot CRM, Salesforce Platform, Pipedrive, Zoho CRM, Copper, Freshdesk, Zendesk Suite, Help Scout, Front, Gorgias, Kustomer, Re:amaze, Shopify, Slack, Zapier, noCRM, and Operations Hub. Getting Started and Support ### What training and onboarding options does Fonvirtual Virtual PBX offer? Fonvirtual Virtual PBX provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars can cover key product topics for groups, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Fonvirtual Virtual PBX offer? Fonvirtual Virtual PBX provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback about support experience is available here, so user sentiment on response times, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 2,215 Telephony reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**54%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**39%**) Fonvirtual Virtual PBX supports all three of the features reviewers rate most important: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses manage inbound and outbound calls more efficiently, direct conversations to the right teams faster, and maintain visibility into call activity, allowing teams to improve response times and deliver more consistent customer service. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio/Video Conferencing Audio/Video Conferencing Auto-Dialer System that automatically dials calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Fonvirtual Virtual PBX 49 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio/Video Conferencing: Audio/Video Conferencing - Auto-Dialer: System that automatically dials calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Caller Profiles: Store caller information within an accessible database - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Negative Feedback Management: Identify, track, and respond to negative feedback - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Recording: Automatically record calls at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Spam Blocker: Filters used to determine different types of malware threats - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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