Who Uses This Software?

E-commerce, Multinational Companies, Telecommunications or electronic products companies, Financial or banking entities, Insurance companies, Travel and tourism agencies, Citizen care companies... These companies must have a call center service so that their clients can contact them and resolve any doubts or queries they may have. This service also reduces costs and minimizes occupational risks.


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Product Details

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About Fonvirtual Call Center

The call center software is a service hosted in the cloud and diversified locally. It is not necessary for all call center agents to be in one place, as calls are managed from any location. This way, the call center software allows the workforce to operate comfortably and efficiently from separate locations. It integrates an ACD system that distributes incoming calls to agents based on previously configured automatisms.


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Fonvirtual Call Center Features

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