--- title: "Lark Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lark Software - reviews, pricing plans, popular comparisons to other Team Communication products and more." source_url: "https://www.capterra.com/p/183358/Lark/" page_type: "product" language: "en" --- # Lark Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lark ## What is Lark? Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Consolidating chats, workflows, emails, documents, sheets, project management, and meetings in one place, Lark helps your team plan, execute, and sync on work without disruption and focus on what matters to your business. ## What is Lark used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Starting price $0.01 Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bytedance.com/en&name=Lark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lark 4.4 (33) VS. [4.7 (24,180)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $0.01 Per Year Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (33) Ease Of Use 4.6 (11,105) Value For Money 4.3 (26) Value For Money 4.5 (6,827) Customer Service 4.3 (27) Customer Service 4.4 (6,582) ## Lark alternatives [4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (6,093)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,128)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [View all alternatives](https://www.capterra.com/p/183358/Lark/alternatives/) ## FAQs about Lark Overview ### Which roles and teams benefit most from Lark? Lark is most used by executives, operations leaders, and cross-functional teams that need one place for communication, planning, and execution. Product, marketing, sales, and creative roles use it to coordinate projects and share updates, while developers, analysts, and administrators rely on it for documentation, collaboration, and day-to-day workflow management. Answer based on 33 reviews Overview ### What company size and industries is Lark built for? Lark is built for distributed teams of any size, with strongest adoption among small businesses at 67% and Marketing and Advertising at 15%. It also serves midsize businesses at 18% and enterprises at 15%, with additional use in Internet and Information Technology and Services, each representing 6%. Answer based on 33 reviews Features and Usability ### What are the key features of Lark? Lark offers chat/messaging, video conferencing, audio calls, and screen sharing for team communication, plus calendar management, event scheduling, and reminders for coordination. Its project management features include task management, Gantt/timeline view, workflow management, reporting/project tracking, document editing, file sharing, and version control. Integrations ### Which third-party tools and platforms does Lark integrate with? Lark integrates with Google Calendar and Google Docs. Google Calendar supports scheduling and calendar syncing, while Google Docs adds document collaboration within the platform’s workspace tools. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Lark offer? Lark provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled presentations, documentation gives written reference material, and videos provide self-paced learning and feature walkthroughs. Answer based on 3 reviews Getting Started and Support ### What customer support options does Lark offer? Lark offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users report mixed support experiences: some say help is missing or hard to reach, while others note that technical issues are patched quickly after contact with support. Answer based on 2 reviews Ease of use ### Is Lark easy to use for daily team work? Lark makes everyday team work easy for many users by combining chat, meetings, calendar, and documents in one place. Small business teams and global collaborators like the clean layout and quick learning curve, though first-time users may need time to adjust and some menus, bots, file sharing, and meeting controls can feel confusing. Answer based on 11 reviews ## Features AI summary Based on 17,845 Team Communication reviews Capterra data shows that buyers of team communication software rank the following features as their top priorities: - **Mobile Access** (**52%** of reviewers rated this feature as critical) - **Meeting Management** (**50%**) - **Real-Time Chat** (**51%**) Lark supports all three of the features reviewers value most: **Mobile Access**, **Meeting Management**, and **Real-Time Chat**. Together, these capabilities give teams a simple way to stay connected from any device, coordinate meetings more efficiently, and communicate instantly as work moves forward, helping businesses improve responsiveness, reduce delays, and keep collaboration on track. Mobile Access 4.4 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Chat 4.6 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Collaboration Tools 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.1 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Calendar Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar File Sharing 4.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Lark 64 features ### All Features - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audio Calls: Ability to make voice calls within the system - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Event Scheduling: Plan an event's time and location - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Group Messaging: Group messaging lets multiple people carry on a group conversation - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Interaction Tracking: Track interaction history by documenting conversations for contacts - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Notes Management: Allow users to create, edit, and sort multiple notes - Office Suite: A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Prioritization: Arrange tasks based on the level of priority or urgency - Private Chat: Send messages to selected individual(s) from the entire audience - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Profiles: Profiles of users providing basic information - Version Control: Track revisions and updates made to files and navigate between different versions - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (33) 4.4 Based on 33 reviews ## Pricing Value for money 4.3 (26) Free Version Basic $0.01 Per Year Value for money 4.3 (26) 4.3 Based on 26 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (27) 4.3 Based on 27 reviews ## User reviews Overall rating 4.4 Based on 33 reviews Filter by rating 5(22) 4(7) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent MJ Marc J. Marketing Manager Marketing and Advertising ### "All in one app for teamwork" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 22, 2025 I have used Lark to communicate with clients and customers. They could share files and it's very convenient and compatible with other platforms. It's good to have a all you can use platform with everything at once. Pros Lark is quite smooth and it combines chat, meetings and documents in one place, so it's easy to use different tools. The interface is modern and clean. A lot of features for free. I like the calendar integration and collaboration in documents that make it easy to work with a team. Cons Some features are hard to find and it takes time to get used to the layout. Video calls are good but not as good as other platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Romina B. Content designer Consumer Services ### "Effective communication app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2025 It is a great and effective way to communicate in a company space. Pros It is a very complete application of communication for a company. Cons It could make unnecessary spam with a lots of chats. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Meetings and video conference multiple chats Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Mia Z. Student Education Management ### "The best powerful all-in-one platform for every one." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Overall, Lark is a very super all-in-one platform with all useful features in one place which can significantly enrich our creativity and effitiency. Pros Lark meetings, docs, calendar are all perfect for my use cases. Cons Nothing, I love all the features on Lark. SUPER Helpful! Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) My organization's decision to do the switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ KRISTINE JOY P. Trainer Accounting ### "THUMBS UP!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 16, 2024 I use it everyday for team conference, updates , and even calendar management.You can also view documents using lark. Pros it is easy to use and very effective for team conversation and privacy. Cons none so far since it is very useful for me so far . no issues encounter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Pablo L. ceo Retail ### "Can't even access and not clear" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2023 too bad, no customer support, they make you download a huge app, and then the sign in works really bad, there is no back button, if you try to sign in using google you just stay there trying to remember your password. Pros nothing, I signed up on the website using google sign up, then I had to download the app, then I tried to sign in using google and it asked me for the password, why would you use google sign in if you ask for a password. Cons you can't access the app, and you can-t contact support, only an AI bot. To "contact us" you have to go to the app, but you can't access the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LN lahoucine N. CSR Telecommunications ### "reviewing lark software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 2, 2023 i can say it is overall ok not bad Pros i can say that the best thing in lark is screen sharing and video conference Cons i like only when we have video conference or meeting or if i want to share my screen for my presentation or project looks better Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) because new product is good Reasons for choosing Lark because it is company's product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Francisco A. Innovation Lead Internet ### "The best for chat and working from home" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 11, 2023 Is the best one I used, besta than slack and teams Pros The chat is the best one I ever used. File sharing and mentioning is excellent for Team working Cons The limited add-ons or the Chinese support language Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Cassia Aparecida D. Gestora Facilities Services ### "Lark is an excellent business communication and collaboration app!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 8, 2023 I joined one of the projects of the company where I work as a freelancer, and this project brought together professionals from different parts of the country and the app Lark enabled and facilitated our training and communication as it allows the holding of virtual meetings through high quality video conferencing with up to 100 participants. Multiple collaboration tools like real-time document editing, image annotations and shared whiteboards allow teams to work together on projects in real time. Since the beginning of my work there has never been a bug or system failure in the app, and that is why I recommend everyone to use the app. Pros Lark is an excellent business communication and collaboration application that offers a wide range of features to help teams work together more efficiently. What I like most about it is that in addition to enabling real-time communication, it allows users to create to-do lists, assign tasks to team members, and track task progress. Lark also allows users to share files of up to 2GB and documents with other people on the team. Cons I have nothing negative to say about the program as it has always perfectly met my needs and the needs of the entire team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CTO Marketing and Advertising ### "Good collaboration platform in particular for startups due to its free tier up to 50 users" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2023 overall a really good fully featured suite for work Pros the free tier is really good already and let you use it up to 50 users. It is a really complete suite of softwares and also customizable Cons the onboarding sometimes is a bit complicated in particular the account creation and if you want to use Lark as webmail Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Monday gives less than lark for a much higher cost Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [ClickUp](https://www.capterra.com/p/158833/ClickUp/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing Lark it is the most complete because of the chat and the most inexpensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kevin E. Inside Sales Manager Consumer Electronics ### "Useful for communicating overseas to places like China, but Google Work Suite does this better" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 December 22, 2022 Overall, my experience with Lark was not the best. I would not recommend it, and would instead recommend another solution like the Google Work Suite. Pros I like that Lark integrates multiple tools all into one. Lark integrates chat, video conferencing, file sharing, and even expense reporting all into one tool. This is useful and saves time. Cons What I liked least are the security concerns which prevented me from putting this on my personal mobile device, and the cumbersome nature of file sharing where permissions issues slowed down the pace of work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183358/Lark/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Lark](https://www.capterra.com/compare/168668-183358/Microsoft-Teams-vs-Lark) [Slack vs Lark](https://www.capterra.com/compare/135003-183358/Slack-vs-Lark)