# Lark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lark Software - reviews, pricing plans, popular comparisons to other Team Communication products and more. Source: https://www.capterra.com/p/183358/Lark --- # Lark Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lark ## What is Lark? Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Consolidating chats, workflows, emails, documents, sheets, project management, and meetings in one place, Lark helps your team plan, execute, and sync on work without disruption and focus on what matters to your business. ## What is Lark used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Starting price $0.01 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bytedance.com/en&name=Lark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lark 4.4 (33) VS. [4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $0.01 Per Year Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (33) Ease Of Use 4.6 (10,987) Value For Money 4.3 (26) Value For Money 4.5 (6,729) Customer Service 4.3 (27) Customer Service 4.4 (6,479) ## Lark alternatives [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183358/Lark/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Management 4.1 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression File Sharing 4.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access 4.4 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Chat 4.6 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Collaboration Tools 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Project Planning/Scheduling 3.2 (6) 0.00% of 6 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Lark 64 features Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Group collaboration to solve ideas in a productive and concentrated manner. Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Pre-designed layouts that can be customized to match preferences and requirements Online forums/groups where users can ask questions, share ideas, best practices, etc. Makes changes to document features such as text, fonts, formatting, etc. Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Plan an event's time and location Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Group messaging lets multiple people carry on a group conversation Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Track interaction history by documenting conversations for contacts Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Access software remotely via mobile devices Allow users to create, edit, and sort multiple notes A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Share and present designs Arrange tasks based on the level of priority or urgency Send messages to selected individual(s) from the entire audience Plan and coordinate all the resources, costs and time needed to execute assignments Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Allow users to collaborate and ask questions regarding folders and/or documents within the system Preview and make real-time changes in the web content Engage in direct, instant messaging with customers, users, etc. Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Log and record hours worked and costs spent to assist in billing and invoicing Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Profiles of users providing basic information Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (33) 4.4 Based on 33 reviews ## Pricing Value for money 4.3 (26) Free Version Basic $0.01 Per Year Value for money 4.3 (26) 4.3 Based on 26 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (27) 4.3 Based on 27 reviews ## User reviews Overall rating 4.4 Based on 33 reviews Filter by rating 5(22) 4(7) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent MJ Marc J. Marketing Manager Marketing and Advertising ### "All in one app for teamwork" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 22, 2025 I have used Lark to communicate with clients and customers. They could share files and it's very convenient and compatible with other platforms. It's good to have a all you can use platform with everything at once. Pros Lark is quite smooth and it combines chat, meetings and documents in one place, so it's easy to use different tools. The interface is modern and clean. A lot of features for free. I like the calendar integration and collaboration in documents that make it easy to work with a team. Cons Some features are hard to find and it takes time to get used to the layout. Video calls are good but not as good as other platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Romina B. Content designer Consumer Services ### "Effective communication app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2025 It is a great and effective way to communicate in a company space. Pros It is a very complete application of communication for a company. Cons It could make unnecessary spam with a lots of chats. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Meetings and video conference multiple chats Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Mia Z. Student Education Management ### "The best powerful all-in-one platform for every one." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Overall, Lark is a very super all-in-one platform with all useful features in one place which can significantly enrich our creativity and effitiency. Pros Lark meetings, docs, calendar are all perfect for my use cases. Cons Nothing, I love all the features on Lark. SUPER Helpful! Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) My organization's decision to do the switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ KRISTINE JOY P. Trainer Accounting ### "THUMBS UP!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 16, 2024 I use it everyday for team conference, updates , and even calendar management.You can also view documents using lark. Pros it is easy to use and very effective for team conversation and privacy. Cons none so far since it is very useful for me so far . no issues encounter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Pablo L. ceo Retail ### "Can't even access and not clear" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2023 too bad, no customer support, they make you download a huge app, and then the sign in works really bad, there is no back button, if you try to sign in using google you just stay there trying to remember your password. Pros nothing, I signed up on the website using google sign up, then I had to download the app, then I tried to sign in using google and it asked me for the password, why would you use google sign in if you ask for a password. Cons you can't access the app, and you can-t contact support, only an AI bot. To "contact us" you have to go to the app, but you can't access the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LN lahoucine n. CSR Telecommunications ### "reviewing lark software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 2, 2023 i can say it is overall ok not bad Pros i can say that the best thing in lark is screen sharing and video conference Cons i like only when we have video conference or meeting or if i want to share my screen for my presentation or project looks better Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) because new product is good Reasons for choosing Lark because it is company's product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Francisco A. Innovation Lead Internet ### "The best for chat and working from home" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 11, 2023 Is the best one I used, besta than slack and teams Pros The chat is the best one I ever used. File sharing and mentioning is excellent for Team working Cons The limited add-ons or the Chinese support language Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Cassia Aparecida d. Gestora Facilities Services ### "Lark is an excellent business communication and collaboration app!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 8, 2023 I joined one of the projects of the company where I work as a freelancer, and this project brought together professionals from different parts of the country and the app Lark enabled and facilitated our training and communication as it allows the holding of virtual meetings through high quality video conferencing with up to 100 participants. Multiple collaboration tools like real-time document editing, image annotations and shared whiteboards allow teams to work together on projects in real time. Since the beginning of my work there has never been a bug or system failure in the app, and that is why I recommend everyone to use the app. Pros Lark is an excellent business communication and collaboration application that offers a wide range of features to help teams work together more efficiently. What I like most about it is that in addition to enabling real-time communication, it allows users to create to-do lists, assign tasks to team members, and track task progress. Lark also allows users to share files of up to 2GB and documents with other people on the team. Cons I have nothing negative to say about the program as it has always perfectly met my needs and the needs of the entire team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CTO Marketing and Advertising ### "Good collaboration platform in particular for startups due to its free tier up to 50 users" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2023 overall a really good fully featured suite for work Pros the free tier is really good already and let you use it up to 50 users. It is a really complete suite of softwares and also customizable Cons the onboarding sometimes is a bit complicated in particular the account creation and if you want to use Lark as webmail Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday gives less than lark for a much higher cost Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) [ClickUp](https://www.capterra.com/p/158833/ClickUp/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing Lark it is the most complete because of the chat and the most inexpensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kevin E. Inside Sales Manager Consumer Electronics ### "Useful for communicating overseas to places like China, but Google Work Suite does this better" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 December 22, 2022 Overall, my experience with Lark was not the best. I would not recommend it, and would instead recommend another solution like the Google Work Suite. Pros I like that Lark integrates multiple tools all into one. Lark integrates chat, video conferencing, file sharing, and even expense reporting all into one tool. This is useful and saves time. Cons What I liked least are the security concerns which prevented me from putting this on my personal mobile device, and the cumbersome nature of file sharing where permissions issues slowed down the pace of work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183358/Lark/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Lark](https://www.capterra.com/compare/168668-183358/Microsoft-Teams-vs-Lark) [Slack vs Lark](https://www.capterra.com/compare/135003-183358/Slack-vs-Lark)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)