# Page 2 | Lark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Lark the right Team Communication solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183358/Lark/reviews

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Lark

4.4 (33)

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Last updated March 13th, 2026

# Page 2 - Reviews of Lark

## Showing most helpful reviews

Showing 26-33 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abdelrahman A.  
Founder  
Education Management  
Used the software for: Less than 6 months

### "Our of Home of collaboration"

November 5, 2020

5.0

I wish lark exist earlier as it helped me finally stop jumping from platform to another.

Pros

I really like how each component works great with the rest of the software from docs, messenger to meetings and calendar. Enterprise-level-Administration given for for small teams. Connectors and automations that make everything goes smoothly

Cons

If your work is storage-sensitive you may run out of the 200GB cloud storage

Review Source

VR

Verified Reviewer  
Reviewer  
Publishing  
Used the software for: Less than 6 months

### "Excellent software for collaboration"

December 4, 2020

5.0

Lark is a very useful, easy-to-use software for collaborating with your team, conducting online video sessions, and sharing files and documents with your team in real-time. Scheduling and file sharing is easy. The calendars and notifications make sure you don't miss a meeting. I love the interface as well, and it is free!

Pros

Lark has everything I need in a collaboration platform. It has an excellent UI, easily understandable for beginners. Sharing documents and files among your team members and changing access settings are a breeze. Emojis and the ability to react to individual messages make group conversations a delightful experience. I also like that you can simply 'tick' a conversation that's over so your inbox doesn't seem crowded. The video conferencing works surprisingly well on low networks too. Most of all, it doesn't have a lot of hassle with signing up, and it is free!

Cons

My only slight problem was that while video conferencing, the chat interface is very small and difficult to navigate. Otherwise, I'm pretty much satisfied with everything else.

Review Source

DC

Daniele C.  
Consulente  
E-Learning  
Used the software for: I used a free trial

### "discriminati vecchi o non aggiornati PC e smartphone"

May 10, 2020

1.0

ho tentato tante volte con il mio imac del 2010, risposta sempre che stavano provvedendo ma a tutt'ora, da un mese e più, che attendo. deludente

Pros

senza limite di tempo e facilità di uso.

Cons

funziona SOLO i recenti pc o smartphone aggiornati (windows e imac) quindi sono discriminati. mancano opzione sottotitoli per chi ha probemi di udito (in altre app, li hanno)

Reason for choosing Lark

per il tempo illimitato e gratuito o a pagamento con un prezzo molto inferiore, non "40 minuti"

Review Source

Response from ByteDance

July 23, 2020

So sorry you had such an experience with Larksuite, we have been working very hard to take all the feedback and improve our product. You'll be happy to know we now have subtitles and support translations from over 100 languages and the interface itself is available in 11 languages. We are also backward integrating the app, so I'm pleased to share with you, that as long as there is a browser on the machine you can use Larksuite. I hope you will try Larksuite again, we hope this time you will see that you key requests have been addressed

MB

Morgan B.  
Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Enterprise software's best kept secret"

November 1, 2019

5.0

Since Lark has so much functionality, it took me a little bit to find all of the functionality it provides. With that said,, I couldn't be more glad that I found it. My productivity had undoubtedly been boosted and my team and I couldn't be more happy with this tool!

Pros

With all the context switching I have on a day to day basis, it can be hard to stick to my priorities and stay organized. Lark complements my workflow by centralizing conversations and information so I can focus on what really matters. This is a refreshing new paradigm to work and communication.

Cons

Some of the bots were a bit confusing to use.

Review Source

Response from ByteDance

July 23, 2020

Thanks Morgan, we have been working on improving our Bots to make them simpler to use, hope you find them easier to use now.

BF

Billy F.  
Director of Ops  
Media Production  
Used the software for: 6-12 months

### "Not just another productivity toolset"

July 14, 2020

5.0

With LARK, project collaboration is made easier. Reaching out to colleagues with the chat and video calling function is simple.

Pros

I really like using LARK Doc for its commenting capabilities. Video conferencing is easy to set up, and the A/V quality is stellar.

Cons

We had very minor formatting issues, but not big enough to take away the joy of enjoying the functionalities of the 'all in one' application.

Reason for choosing Lark

1\. Ease of use 2. Customized Application ( Leave Application )

Review Source

Response from ByteDance

July 23, 2020

Thanks Billy. Really glad you like Larksuite.

Imran K.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "Great Experience"

July 15, 2020

5.0

Best

Pros

File sharing, Making Presentation and Docs

Cons

Audio and video chat got dropped Repeatedly

Review Source

Response from ByteDance

August 3, 2020

Thanks Imram, we are working on improving our VC stability, local network stability is a key factor in this. We continue to work on your feedback.

RR

Rina R.  
Senior Account Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent Platform, Great UX, Awesome UI"

July 20, 2020

5.0

chat, video conference, cloud documents, calendar, meetings all in one platform, most importantly easy navigation,

Pros

Easy navigation, will benefit all ages, combines important features i.e calendar/meetings/documents under one platform

Cons

Side bar, if the contacts, chat, calendars can be swapped according to user preference

Review Source

Response from ByteDance

July 29, 2020

Thanks for the positive input.

LC

Levi C.  
ceo  
Telecommunications  
Used the software for: I used a free trial

### "great for team collaberation"

May 19, 2020

3.0

Pros

the team collab features are wonderful to keep everyone on their toes working from home, easy to navigate easy to chat id recommend this for team collab

Cons

difficult to set up lark meetings everything is everywhere the UX design could be simplified

Review Source

Response from ByteDance

May 25, 2020

Thanks for your input Levi. We are constantly working on improving Lark and adding new features to it too. I'd highly recommend you reach out to us on our social media platforms, we'd very happy to hear more input from you and your team, on what we could change, to make the experience smoother. FB: https://www.facebook.com/Lark-276857819678032/ LI: https://www.linkedin.com/company/larksuite TW: https://twitter.com/larksuite

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