--- title: "Host Tools Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Host Tools Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/183382/Superhost-Tools/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Host Tools Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Host Tools ## What is Host Tools? Host Tools is a channel manager and property management system for short-term rental hosts and small property managers. It connects to Airbnb, Vrbo, and Booking.com through certified partner APIs rather than iCal links, so calendars, rates, and guest messages move between channels in seconds instead of on a sync schedule. The software automates guest and cleaner messaging, sends review requests on a timer you set, answers booking inquiries with AI trained on your own past conversations, adjusts nightly rates and minimum stays with pricing rules, and issues a smart lock code for every reservation. It also includes a branded direct booking site that charges guests through your own Stripe account, a Google Vacation Rentals connection, iOS and Android apps, and a public API with webhooks. Pricing starts at $28 a month for one listing and scales with the number of properties you enable. Onboarding is free at any size and the 14-day trial does not ask for a credit card. ## What is Host Tools used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 183 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $28 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Host Tools?[Manage this product listing](https://www.g2.com/products/host-tools/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Host Tools 4.8 (183) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $28 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (183) Ease Of Use 4.6 (1,623) Value For Money 4.8 (172) Value For Money 4.6 (1,549) Customer Service 4.7 (155) Customer Service 4.7 (1,591) ## Host Tools alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183382/Superhost-Tools/alternatives/) ## FAQs about Host Tools Overview ### What problems does Host Tools solve? Host Tools solves repetitive vacation-rental communication, missed check-in or checkout instructions, slow inquiry responses, and manual review follow-ups. It schedules personalized messages across the guest journey and sends reminders to cleaning teams. Airbnb hosts, boutique hotel operators, and managers of multiple short-term rentals benefit most from reduced messaging workload and more consistent guest information. Answer based on 113 reviews Overview ### Which roles and teams benefit most from Host Tools? Host Tools is most used by vacation-rental owners, Airbnb hosts, and property managers who coordinate guest communication, booking operations, and day-to-day property tasks. Managers and directors use it to oversee multiple listings and staff workflows, while business owners, founders, and CEOs monitor operational consistency as rental portfolios grow. Answer based on 182 reviews Overview ### What company size and industries is Host Tools built for? Host Tools is for small businesses, which represent 95% of reviewers, and hospitality teams, its top industry at 42%. It is designed for independent short-term rental hosts and small property managers managing 1 to 134 listings worldwide. Reviewers also include real estate firms (20%) and leisure, travel, and tourism businesses (4%), primarily for vacation rentals. Answer based on 183 reviews Features and Usability ### What are the key features of Host Tools? Host Tools includes core automated messaging, customizable templates, and scheduled reminders for guest communications across booking, check-in, stay, checkout, and review stages. Its rate management supports flexible pricing rules, while calendar management, multi-property management, and channel management help hosts coordinate reservations, availability, and cleaning communications. Answer based on 63 reviews Pricing ### How much does it cost and what fees or limitations are included? Host Tools offers Messaging at $28 per month for one listing when billed annually, or 30 monthly, and Pro at 30 annually or 32 monthly. Both include a 14-day, no-credit-card trial; costs scale by enabled listings. Reviewers value flexible pricing rules, though some report a learning curve and limited pricing automation. Answer based on 63 reviews Integrations ### Which third-party tools and platforms does Host Tools integrate with? Host Tools integrates with 10 third-party tools and platforms, including channel, pricing, lock, payment, and automation services such as August, PriceLab, PriceLabs, RemoteLock, Stripe, Touch Stay, Turno, Vrbo, Zapier, IFTTT, and Tidy. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Host Tools offer? Host Tools provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning and feature review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Host Tools offer, and how do users rate the experience? Host Tools offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users often describe the team as responsive, friendly, and helpful, with same-day resolutions and quick replies. However, some users report delayed or unhelpful responses, particularly when connection issues or software bugs require follow-up. Answer based on 38 reviews Message sending ### How well does Host Tools automate guest messages? Host Tools automates scheduled, personalized guest communication for inquiries, bookings, check-ins, follow-ups, and cleaner coordination. Vacation rental hosts value message templates, timing controls, and the ability to edit scheduled messages before sending. Some users find message setup and editing less intuitive, and note limitations around photo attachments, message ordering, and trigger options. Answer based on 53 reviews ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Host Tools supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability up to date across channels, reduce booking conflicts, and manage guest reservations more efficiently, allowing teams to save time and maintain smoother day-to-day operations. Calendar Management 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.5 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For Vacation Rentals 4.6 (24) 91.67% of 24 reviewers that rated this feature as important or highly important Designed for vacation rentals Guest Communications 4.5 (22) 90.91% of 22 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Guest Experience Management 4.4 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Host Tools 46 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Autonomous Task Execution: Completes tasks independently without constant human intervention - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Cross-system Integration: Works across multiple software systems or databases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - For Vacation Rentals: Designed for vacation rentals - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Property: More than one location - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Short/Long Term Rental: Length of rental - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (183) 4.6 Based on 183 reviews ## Pricing Value for money 4.8 (172) Free Trial [View pricing plan details](https://www.capterra.com/p/183382/Superhost-Tools/pricing/) Messaging $28.00 Usage Based,Per Month It includes: - All reservations on one multi-calendar - Automated cleaner notifications by SMS or email - Automated guest messages and review requests - Free personalized onboarding - Message translation on web and mobile - Unified inbox across Airbnb, Vrbo, Booking.com and Houfy - iOS and Android apps Pro $30.00 Usage Based,Per Month It includes: - AI guest replies trained on your past conversations - Automated smart lock codes for every reservation - Branded direct booking site with payments through your Stripe account - Everything in Messaging - Google Vacation Rentals listing - Multi-user access with custom permissions - Real-time calendar sync across channels - Rule-based pricing and availability automation Enterprise Contact Vendor for Pricing It includes: - Custom pricing for 134+ listings - Dedicated onboarding session - Everything in Pro - Priority support Value for money 4.8 (172) 4.8 Based on 172 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ IFTTT](https://www.capterra.com/p/186695/IFTTT/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ RemoteLock](https://www.capterra.com/p/266951/RemoteLock/)[ PriceLab](https://www.capterra.com/p/156311/PriceLab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (155) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (155) 4.7 Based on 155 reviews ## User reviews Overall rating 4.8 Based on 183 reviews Filter by rating 5(150) 4(26) 3(4) 2(1) 1(2) Mentioned topic Sorted by most recent OM orna M. owner Accounting ### "it can get better " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 October 4, 2026 some time its very helpful and other times its not or difficult to understand. on my very last time it was helpful. Pros The most i like about host tools is that you can see all your reservation from all the channels in the same place. Cons if i have a question i have to wait to make an appointment and its not always work for that day, most of the time goggle meet is not working and you can't Speake to no one , text or email. you just have to make another appointment. i have been trying for the 4th time now without any luck. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Matt C. Owner Hospitality ### "Host Tools is worth it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2026 Great support, great product, reasonable prices. Recommended for any host who has multiple properties Pros Host Tools is the easiest, most cost effective way for me to manage my listings across multiple platforms. The calendar sync, auto-pricing updates, message templating and auto scheduling, webhook automation ability, door code programming, and AI responses are all stellar and save me time and effort. Cons I'd like to be able to have a single place to manage my photos, listing amenities, descriptions, etc... Managing those individually on all the hosting sites is a pain, and I think Host Tools could solve it for me. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Tracy O. Owner Real Estate ### "I am a true believer in Host Tools!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2026 I love the “off the charts” support I continue to receive from Host Tools. They are always working on ways to remain on the cutting edge which benefits all of us. They also have informative professional development emails which I have learned so much from: what’s not to love?! It’s truly a win, win model from every single angle. Pros Host Tools has quite literally changed my life! I am the owner of a property management company in Maui, Hawaii that specializes in vacation rentals. I discovered Host Tools over 6 years ago. Host Tools will work closely with you to analyze your current setup with another channel manager, set up everything for you (listings, calendars, message rules, locks, etc) and then get on an in-person call to go over everything so you can go “live” together. This means the transition is super smooth, and there is almost no down time when switching from one piece of software to Host Tools. Unbelievable product! Unparalleled customer support! A+++++ team approach! More action and less headaches! I highly recommend their affordable services to everyone! I am a much better host because of Host Tools. Cons There literally isn’t a single thing that I don’t like about Host Tools. They have proven year after year that they truly care about helping hosts succeed. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BR Boomer R. Owner Operator Hospitality ### "Responsive & So Valuable" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2026 I have been so pleased with the responsiveness of the support team. When I have a question or problem, I get an answer right away and they are so very helpful. Pros The value is excellent for all the tools and connections Host Tools includes. I also love the responsiveness of the support. The team is always adding new features that actually make the tool better. Cons The app does just enough to be helpful but I have to log into my account on my computer to make big changes. Usually not a big deal and about the only con to this outstanding tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alvaro A. Operational Manager Hospitality ### "Superb experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 19, 2026 It is a good experience. They solved all the issues we had. The curve of learning was easy and fast. Pros Learning curve, booking management and value for money. They always answer and solves any issue with the product. Cons They don't sync reservations with Expedia. You have to use the iCal method. But it works! You have to be patient. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. John S. Owner Real Estate ### "Full featured PMS and a great value." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 Small company, but always improving and adding features, which is important. Based in the US, which is uncommon these days. Pros Fantastic PMS. Good value, great support and easy to use features. Many features, like Al and smart lock integration that I have not taken advantage of yet. Cons No immediate phone support, but the founders answer all support requests, and you can schedule a video call. Alternatives considered [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Reasons for choosing Host Tools It started out as a free beta service, then became paid per property. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SW Shelly W. Property Manager Real Estate ### "5 Stars for Host Tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 I was looking for a system that would link to Airbnb & booking.com and came across Host Tools, once I set up the system it made y job so much easier Pros Host Tools is a simple program that is easy to navigate around and the program is very reliable with no double booking's Cons I do not have any negative comments about Host Tools; the system has everything that I need to manage my holiday houses Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Josh B. Owner Hospitality ### "Best Airbnb PMS system for small operators!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 The team has been great. The product is growing and is very robust and the ownership team is investing and doing a great job! Pros The PMS is robust and growing with features and is priced fairly. Big fan of the new AI tools and the messaging and lock management. Cons I wish I could pay by invoice by property and occasionally I wish the response times were a little faster but overall great value. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PP Patrick P. Financial Professional Financial Services ### "Host Tools - A partner for your properties" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 Overall its a great experience. I like the support you get from the team and any support tickets are quickly addressed. Pros Its easy to use and to manage multiple platforms with integration with price setting tools and door locks. The scheduled messaging and ability to handle dates across multiple platforms is a huge win for me. Cons Not being able to set native platform promotions from within the Host Tools calendar and instead you have to do them on Airbnb and VRBO individually. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Host Tools Pricing and currently I have only one property so Hostaway seemed overkill. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Jarrod G. Manager Facilities Services ### "An excellent system with plenty of bells and whistles" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 I've been a user for over 3 years. We managed our AirBnB remotely from 12000 miles away - a task that we simply could not have done without Host Tools Pros How easy it is to manage EVERYTHING for my property in one place. From door Locks, automatic messaging, through to auto reviews and integration of AI. Cons There's nothing that I don't like about Host Tools. They have thought of everything and are always responsive when something goes wrong. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Host Tools Price, functionality and innovation were all reasons. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. 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