Superhost Tools

Superhost Tools


5 / 5
63 reviews

Who Uses This Software?

Airbnb hosts all over the world


Average Ratings

63 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
  • Pricing Details
    $5/month/listing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online

Vendor Details

  • Superhost Tools
  • superhosttools.com
  • United States

About Superhost Tools

An automated messaging tool & pricing engine for Airbnb hosts. Improve your guest's experience and increase your 5-star reviews.


Superhost Tools Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Superhost Tools Reviews Recently Reviewed!


Messaging

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I'm a 68 year-old woman and not very computer skilled, but I've found Superhost easy to use. What I use most is the messaging. It is customizable. I've chosen to write my own messages when I first receive a reservation, but if it is a last-minute reservation I have Superhost set to send a welcome message. I've also set Superhost to send a message the morning after the guests' first night to ask if they have everything they need, and then the night before departure to remind them how to check out. This saves a lot of time and scheduling on my part, and most guests seem to feel that I am being attentive.

Cons: I haven't had any problems with it. I haven't used the pricing software yet.

Overall: It just makes communication easier and more professional.

Amazing time saving tool !

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Saves hours of messaging, quick response time ( handy when we get messages at 3am) ensures all import messages are sent ( directions, check in, check out) automates the time consuming reviews .

Cons: There was a couple of minor improvements I thought would be useful when I first started using it, I send a message to them, expecting no reply or the usual thank you note, support team came back to me more or less by return agreed with me and 2 days later had made the improvement, great service.

Thinking about it, I guess the only improvement would be to have several feedback comments loaded that are selected at random.

Overall: We have 120 properties on airbnb since it started and we have bbeen Superhost's for the last year since using Superhost tools, I really believe without this amazing app we would not be a Superhost, it answers all your message within a minute , so speeds up response time, sends out feedback positive prompts so ensures your feedback is great, just get it Basta !

Saves us unbelievable amount of time and improves service

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple to construct event driven (checking, check out, settled in, inquiry, etc) from templates and edit those messages if necessarybin advance. Messages to coordinate services providers such as self-checkins, cleaners, cleaners etc never get overlooked or contain typing errors. We have two AirBnB's and this communication overhead is very significant.

Cons: We don't use the pricing feature as much yet.

Overall: Excellent overall experience with this tool. It does what it is supposed to reliably and we can get on with our other Airbnb services :)

Huge Help for Airbnb Mgmt: Still Some Missing Features

Mar 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Automated messaging has hugely streamlined my client management processes. The support team was readily available to answer my questions in a timely manner. The trial period provides a generous introduction to the tool.

Cons: I had issues with the pricing tools. I will continue to do this manually on the platform. I had issues with automated reviewing of customers-it seems I will have to do this manually (although I'd rather not). I would really like to be able to automatically send a customized .pdf neighborhood guide attached to a message or email to my guests (but unfortunately cannot).

Overall: Overall great experience. If I could see the few features I've mentioned added I would be eager to continue with the service. Without these services I may try other offers. But overall I'm very happy with the tools.

Life Saver

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: This tool is honestly a life saver. I went from managing an airbnb all day every day, to barely having to do anything now except just over seeing and making sure everything is running smoothly.

Cons: I LOVE the fact that you can have it text the cleaning people to have them schedule the cleanings and it reminds them the morning of, however that feature stopped working for awhile and hasn't been texting my cleaning lady. Thankfully i reached out to her to make sure she was good for all the cleanings this month, and her response was "what cleanings?". It would have been a nightmare had I not reached out to her!!! So as much as I'd like to fully rely on this tool, I still have to over see everything and stay on top of everything so nothing gets missed.

This software saves a bunch of time and headache.

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's almost set it and forget it hosting tool. Love the letter/notes scheduling tool. The pricing tool is a little wonky and not super intuitive. But once you figure it out it's pretty awesome.

Cons: The pricing tool has a few bugs, so you have to really keep an eye on your pricing.

Overall: Where once I need to spend about a half hour a booking setting up emails and schedule follow ups. It now takes about 10 minutes a books. The auto generated letters and notice are a godsend. Once you've done your setup your letters and pricing tool you can just about forget about everything else. It's a giant time saver.

Become a super host on airbnb

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Save yourself hours of work using this tool.

Cons: well, I guess if there was any negativity it was the fact that I had to set it up initially.

Overall: I have freed up so much time allowing this tool to do the Airbnb message work. Anytime I needed help support was always there.

Great message automation

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The message automation is the best. It shows you a time line of the messages that will be sent and allows you to edit a message before it's sent. It will send the automated message at the prescribed time.

Cons: I wasn't sure how to use the automatic feedback tool. It didn't seem possible to leave less than 5 stars. I sometimes have to write a negative review and would love to have that automatically posted on the last day.

Overall: It's cut down on my work responding to messages and and helps me check-inwith guests during their stay automatically. It was hard to keep up with that.

Airbnb made easy

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This tool allowed us to enjoy our lives and get away from the computer keyboard.

Cons: There was a small learning curve we had to learn.

Overall: If you want to save hours each week answering emails from Airbnb, this is the program.

Much more flexible than smartpricing

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the flexibility and range of options you have with the pricing rules compared to the standard smart pricing on Airbnb. I'm a new host and it's helped me feel confident that I am getting fairly compensated for our space, since smart pricing was so low when we first listed.

Cons: It was a little intimidating at first to understand how to set up pricing rules. It would be helpful to have a package of rules recommended to start with since I didn't really know where to begin.

Overall: I am able to make more on the weekends but still offer lower prices and fill out the weekdays with superhost tools, I'm still getting use to it, but I feel like these tools will help me be most effective as an Airbnb host.

Great software

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to use. It is good because I can see progress of my work and get some benefits out of it.

Cons: There's nothing I like the least about this software.

The best Airbnb tool

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I no longer have to worry about emailing guests. Saves me hours of work.

Cons: nothing this is a perfect tool that we use daily.

Overall: very professional

Easy and convenient to use

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As I have some properties to manage on Airbnb, message automation was crucial to provide me a way to do a better job in hosting, whether sending messages for the guest, to the cleaning staff or for myself. One of my favorites messages is to remember guest to do a review, that is only sent if the guest did not do a review :)

Cons: I would like to see in future versions an area to manage all Airbnb hosting messages.

Best tool out there for my business

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automated messages are key to running a successful short term rental business. I get five star reviews on my communication because of this tool. It's very easy to use and I've told all my friends about it

Cons: I wish it integrated with other services like VRBO

Overall: It has made my life so much easier! My guests rave about my customer service and honestly it's all this tool doing everything. It has helped me manage three properties very easily

Efficient and effective

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've been using the Superhost Tools for one week now. It is It has an easy to follow integration with Airbnb - it makes my job much more efficient (saves time me time) and effective (allows me to communicate all the important info that the guest needs about my house, the city and the region)

Cons: I have not found anything bad about Superhost Tools.

Overall: Overall, the price you pay for this tool will help save your time and provide better service to your guests

A necessity!

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality, user friendly, takes care of all of my communication!

Cons: Sometimes guests ask questions when they book and my set message after a booking is clearly automated in these cases and I need to apologize to the guest for that... but this happens much less frequently than not.

Overall: Superhost tools has changed the game for me in terms of managing my Airbnb property. I live overseas and timing of communication has been a problem with the time difference. I love that everything is set for whatever response time I choose. And I especially love that it will send texts to my cleaning crew! Even if I were local, this service saves me loads of time in terms of communicating with each guest. I'm so happy to have found it!

Set it and forget it

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the only pricing tool I have found for Airbnb that actually gives me full control over my prices. Through pricing tweaks I have discovered that I can substantially increase my profits. Since my rules have been in place (and the developer is super responsive with helping to set them up if you have any questions- which I did!) I've been able to turn my attention elsewhere and have my prices auto update the way I want them to every day.

Cons: I was a little confused with setting up the pricing rules but the developer walked me through it and since they've been in place I don't have to touch them!

Excellent Option for the Value Conscious

Mar 08, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Set it and forget it. Guests LOVE my communication - from sending check-in instructions to "checking in" with them during the stay. My reviews are full of positive comments about my communication.

Cons: Doesn't work on VRBO. I wish I could also integrate text messages to cleaners, etc as part of the messages.

Overall: Customer service offer EXCELLENT support and his ongoing developments are responsiveness to suggestions is amazing. I only wish this also worked with VRBO.

Big time saver!

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Really happy with the amount of time this tool has saved me.

Cons: I'm not sure, nothing I can think of right now.

Very useful

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: The automated messaging is really helpful. Also I use the automated feedback for my airbnb guests. Really helpful and a time saver.

Cons: I wish it had dynamic listing dates where you could limit the number of or day one day bookings but it opened up week of.

Great functionality and ease of use

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Great ease of use and intuitive interface, not confusing like other automation or management products out there - not to mention super cost-effective.

Cons: The only downside is it only works with Airbnb, but if that's all you use then it is perfect.

So easy

Mar 01, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's taken a lot of the work away from me. I can now convey exactly what I need to to my guests in a way that is easy to understand and comprehensive.

Cons: Timed emails can sometimes overlap and cause confusion. Depending on when the guest books. Until I worked out a better set of messages to send, it was very annoying.

Overall: Had to contact support once. It was fantastic. Got assistance and suggestions. When I log in it tells me what messages it's going to send to guests and give me the ability to see and edit as needed. Hone it in a little further. It makes contact super easy and worriless.

Awesome product

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automated messaging is a huge value add to my property.

Cons: The timing for last minute reservations sending out multiple messages gets out of order sometimes. For instance, when someone books the day before they come, they will get the property details message before they get the confirmed booking message.

Overall: Invaluable

Just what you need

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Not overloaded with features, easy to use

Cons: Can't attach photos to messages, can't queue in order messages wanted to send the same timr

Super easy to use

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Affordable and reliable service which really saves me time

Cons: Nothing - everything has been great so far. Also responsive support

Save time with SuperHost Tools

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Anything that saves me time and helps me keep my 5 star review is worth it!

The email responder is what I use most. Also can t beat the price.

Cons: I'm not using the pricing yet since I was with another service, but may try it out.

Overall: Save me time and I never miss sending emails with the automation tools.

Great service from Superhost customer support

Mar 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Great light-weight tool from superhost. Very easy to use. Customer support after and before subscription is awesome. Very cheaper compared to another provider.

Cons: I got an error message. But after asking help from technical support the fixed it. Everything is working fine now.

Overall: I am very much pleased by using superhost tool. It is very easy to use . Customer support is very friendly. I highly recommend this product.

Makes it easier to be a superhost

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The templated emails and automatic scheduling

Cons: I'm only filling this in because it's a mandatory field. N/A

Overall: This makes running the communication of my Airbnb profile much simpler. You can trust it to deliver personalised, schedule messages.

Reduces Workload Not Control

Mar 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good for automating sending of standard messages.

Cons: I wish there was a place holder for the last 4 digits of the guest's phone number since I use this for the guest's access code.

Overall: I use it for standard messages for three listings and for pricing of one of my listings. It allows me to ignore much that I used to have to deal with. I like that it reduces my workload while leaving me in control.

Great and unique idea

Mar 08, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that it works with Airbnb's smart pricing so that you can adjust rates across the board if you think Airbnb's suggested rates are too low.

Cons: I am very hands on with my vacation rental and I would like to see more functionality. I've recommended specific features to the support team.

Overall: My experience has been very good, it's a great platform and their customer service is very responsive.

Great idea for pricing vacation rentals

Mar 12, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that it is able to price our homes based on the Airbnb Smart Pricing which is almost always too low

Cons: I wish it had more options, but nothing is perfect!

Overall: It's been great to use and the customer support is lightning fast

Capterra loader

Great tool to automate Airbnb messaging

Mar 01, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up, saves time and trouble, great customer service

Cons: A bit expensive for multiple listings, message timing is not spot on

Fantastic time savings tools

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set-up and very flexible to allow you to automate 90% of your guest communication. If you have multiple listings on Airbnb this is invaluable.

Cons: Some parts of the design are a little raw but overall this doesn't affect performance.

Overall: Very positive - it is allowing me to scale my Airbnb hosting business at a very reasonable cost!

Great Tool for an Airbnb host!

Mar 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about Superhost Tools is that it saves me time. It also greatly aids in preventing bad situations with guests (e.g. forgetting to send instructions, etc). Very easy to use!

Cons: I wish Superhost Tools allowed for more programmability with some of the rules, overall it's not bad though.

Amazing tool

Mar 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automated messaging and great user friendly interface

Cons: Not very customizable

No notifications

Capterra loader

Great tool with good support

Mar 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This total automates a lot of the tasks I would have had to had done manually.

Cons: There are a few minor quirks, but they seem to get resolved pretty quickly. It would be nice to have a feature to send sms notifications to third parties, like cleaners, when new bookings are made.

Best tool for Airbnb hosts

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think I like CSR the most. I'm not much of a techie and he's been very patient with me. He even sent me a video showing me how to make a message on my account. Thanks CSR. Keep up the great work.

Cons: None, I'm very happy with superhosttools

Makes Managing AirBnB Easy

Mar 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like being able to put AirBnB on auto-drive. It was easy to set up templates to welcome my guests, communicate with them before and during their stay and instruct them about what to do on check-out day, as well as leave a review. Most of my guests are five-star, but I scheduled the review to appear after I have had the chance to inspect the unit to make sure they were five-star. And if they weren't, I would have time to change the review.

Cons: The pricing tools. They didn't work. This could have had something to do with AirBnB's Smart Pricing, which isn't all that great either.

Best Automated platform for the money...

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automation is reliable and easy to use. I highly recommend it.

Cons: No Cons I can think of at this point. It works well for all my current needs.

Overall: It saves lots of time sending and responding to messages. I can't live without it in my STR business.

Save time, make money

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Superhost is very easy to use, inexpensive, and provides excellent support if needed.

Cons: The user interface could use tweeks to make it more user friendly.

Overall: I'm currently saving valuable time by not worrying about reading dozens of messages a week.

Amazingly Well Done App

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that the app is very user-friendly.

Cons: Wished it worked with other host platforms.

Overall: I absolutely love this app. It is very easy to understand and has been very well thought out. It works perfectly and it will allow us to add more properties to our portfolio.

Great product for a competitive price

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It accomplishes nearly everything I expect in automatic my AirBnB host experience

Cons: Small features like automating feedback to cleaners don't yet exist

Overall: Superhost tools is a great product, and the team is responsive and very open to feedback!

Invaluable tool for any host

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It allows you to set up several rules snd automate a lot of basic communication with guests, to ensure that they have a good experience

Cons: I really have nothing bad to say.

Overall: Setting up simple reminder messaging helps keep communication between host and guests clear.

Fantastic tool

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the automated messaging. It has save me so much time. Highly recommend

Cons: I love it all No complaints here. Great service too.

Great Value

Mar 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This offers the same benefits as other similar services but at a fair price

Cons: Nothing. I wish I could apply it to Booking.com

A great alternative to most automation tools

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I had contact with the developer a couple of times and can say that this guy is great and really reacts to customer feedback.

Cons: I had it happen a couple of times that I didn't know which setting for which listing was active.

Also the mobile website is not rally responsive. it worked finde although when I requested the desktop version on my android phone

Overall: I would like to have a dashboard for every single listing with all activated automation settings.

An android app or mobile friendly interface

Superhost tools

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy to use and very effective as always on Air B and B

Cons: Nothing really but slightly hard to find at first where to go

Great software

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use, great price and support, time savings for me.

Cons: Finding out about it, free is always better

Couldn't live without it

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Automated all my messaging. That saves me 80% of the work

Cons: The Pricing algorithms could be better

I didn't use this software

Mar 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: All the features sound great and the price is right, but I had to move and am no longer an airbnb host, so I didn't have the opportunity to try it out.

Cons: I didn't use the software so I can't comment.

Overall: As I said, I haven't used the software, so I can't comment on it.