# Page 5 | Host Tools Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Host Tools the right Vacation Rental solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183382/Superhost-Tools/reviews --- Host Tools 4.7 (157) [View alternatives](https://www.capterra.com/p/183382/Superhost-Tools/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Host Tools ## Showing most helpful reviews Showing 101-125 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use lM linda M. Director Food Production Used the software for: Less than 6 months ### "Awesome software to manage your rental" December 8, 2020 5.0 Awesome Pros Easy to use. Set up once and the fully automated. It updates the two sites I host my holiday home so I don’t have to do anything Cons I can’t add notes to the software so I can’t see when I’ve booked out if it’s a personal booking or for someone else Reason for choosing Host Tools Recommendations Review Source BB Brian B. Property Manager Hospitality Used the software for: 6-12 months ### "Best tool for Airbnb hosts" March 8, 2019 5.0 Pros I think I like CSR the most. I'm not much of a techie and he's been very patient with me. He even sent me a video showing me how to make a message on my account. Thanks CSR. Keep up the great work. Cons None, I'm very happy with superhosttools Review Source tB takesha B. Owner Broadcast Media Used the software for: Less than 6 months ### "Affordable and Customizable" May 29, 2019 5.0 Pros I really like the fact that this software has customization to fit my needs and very easy to use. I dint have any issues using the software and is it priced at an affordable rate you can't beat that! Cons I dint have any issues with this software Review Source RG Ralph G. Owner Hospitality Used the software for: Less than 6 months ### "Makes Managing AirBnB Easy" March 1, 2019 4.0 Pros I like being able to put AirBnB on auto-drive. It was easy to set up templates to welcome my guests, communicate with them before and during their stay and instruct them about what to do on check-out day, as well as leave a review. Most of my guests are five-star, but I scheduled the review to appear after I have had the chance to inspect the unit to make sure they were five-star. And if they weren't, I would have time to change the review. Cons The pricing tools. They didn't work. This could have had something to do with AirBnB's Smart Pricing, which isn't all that great either. Review Source JC Johnny C. Operations Manager Retail Used the software for: Less than 6 months ### "You can't go wrong with this software!" May 30, 2019 5.0 Overall is a great tool , a huge time saver for sure. It has a lot more positives than it does negatives. I would highly recommended to other hosts. Pros It will for sure save you time and time is money. The Software is newbie friendly and easy to use and understand. Great support! You will get answers to your questions. The messaging system is pretty good as well. It allows for great communication with your guests. Cons Nothing major really. Like all other automation tools there are always bugs here and there that could make things a bit easier. It feel it requires follow ups to make sure things are working properly. Review Source jG julie G. manager Writing and Editing Used the software for: I used a free trial ### "usefull tool" July 8, 2019 5.0 Pros Hi use this tool to save time in communicating with guests. I think guests appreciate the reminders Cons some features are limited. The pricing tool didnt work for me as too dependant on airbnb prices which are volatile and really bad Review Source JS Jason S. CEO and Founder Real Estate Used the software for: Less than 6 months ### "Best Automated platform for the money... " March 4, 2019 5.0 It saves lots of time sending and responding to messages. I can't live without it in my STR business. Pros The automation is reliable and easy to use. I highly recommend it. Cons No Cons I can think of at this point. It works well for all my current needs. Review Source DO Daniel O. Host Marketing and Advertising Used the software for: 6-12 months ### "Save time, make money" April 17, 2019 5.0 I'm currently saving valuable time by not worrying about reading dozens of messages a week. Pros Superhost is very easy to use, inexpensive, and provides excellent support if needed. Cons The user interface could use tweeks to make it more user friendly. Review Source SR Shanna R. Owner Design Used the software for: Less than 6 months ### "Amazingly Well Done App" March 7, 2019 5.0 I absolutely love this app. It is very easy to understand and has been very well thought out. It works perfectly and it will allow us to add more properties to our portfolio. Pros I like that the app is very user-friendly. Cons Wished it worked with other host platforms. Review Source IW Ivan W. Designer Graphic Design Used the software for: 2+ years ### "Invaluable tool for any host" March 8, 2019 5.0 Setting up simple reminder messaging helps keep communication between host and guests clear. Pros It allows you to set up several rules snd automate a lot of basic communication with guests, to ensure that they have a good experience Cons I really have nothing bad to say. Review Source PC Paul C. Property manager Hospitality Used the software for: Less than 6 months ### "Great tool !" May 24, 2019 5.0 Amazing experience, from signing up to useage Pros It allows you to be hands-free and not remember to message guests or have to reply instantly- the tolls does it all for you Cons Nothing to dislike, it’s a great tool to use ! Review Source VR Verified Reviewer Captain Military Used the software for: 1-2 years ### "Great Automation Software for Hosting" August 15, 2020 5.0 Staple application for any host that doesn’t need the excessive features provided by other software Pros Very simple, straightforward, and barebones application for automating your messaging to guests and other parties involved with your vacation rental. Saves a lot of headache Cons Pricing component is a little complicated to use and not the most advanced. I prefer to use other software for pricing and calendar management. Review Source JG Jorge G. Owner Hospitality Used the software for: Less than 6 months ### "Hosttools " December 21, 2020 3.0 Very pleasant. Pros Reliable software to send messages automatically through Airbnb. Cons No app. If I wanted to vary from the timed messages it was a hassle. Now Airbnb offers it automatically. Review Source MI Martin I. Manager Real Estate Used the software for: 6-12 months ### "Host tools review" December 14, 2020 5.0 Excellent - completely reliable and great support from \[SENSITIVE CONTENT HIDDEN\] Pros Ease of use, better performance than Airbnb solution Cons Lack of integration with other solutions/smart home solutions Review Source GG Gustavo G. Consultor de vigilancia y seguridad Security and Investigations Used the software for: Less than 6 months ### "System operability." December 16, 2020 5.0 Pros I liked this operational level for its speed and optimization of its contents. Cons What I liked the least is that it sometimes gets slow and takes time to open the operating system. Review Source VR Verified Reviewer Owner Hospitality Used the software for: Less than 6 months ### "Superhost tools " May 24, 2019 5.0 I no longer have to worry about sending emails to guests. Pros Set it and forget it. I no longer think about my Airbnb communications. Cons No issues, it does what it is supposed to do. Review Source VR Verified Reviewer CEO Marketing and Advertising Used the software for: Less than 6 months ### "great help w b2b relationship" March 1, 2019 4.0 tools easy to use with booking Pros ease of use as an automated messaging tool & pricing engine for Airbnb hosts. Cons nothing I am fine with the services provided Review Source JR Joshua R. Director Retail Used the software for: Less than 6 months ### "Very simple and effective tool" May 21, 2019 5.0 Pros Very easy to use and did everything i wanted. Only took me 5 mins to setup. Cons Everything was great! We need to have a look at the latest order Review Source DB Donna B. Owner Hospitality Used the software for: Less than 6 months ### " Fantastic tool " March 1, 2019 5.0 Pros Love the automated messaging. It has save me so much time. Highly recommend Cons I love it all No complaints here. Great service too. Review Source TN Taylor N. Marketing Research Graphic Design Used the software for: Less than 6 months ### "Excellent software!" May 30, 2019 5.0 Pros I loved every feature that came with the software! Cons There was nothing that I did not like about the software, so no complaints here. Review Source MC Mathias C. lawyer Alternative Dispute Resolution Used the software for: 6-12 months ### "A great alternative to most automation tools" March 1, 2019 5.0 I would like to have a dashboard for every single listing with all activated automation settings. An android app or mobile friendly interface Pros I had contact with the developer a couple of times and can say that this guy is great and really reacts to customer feedback. Cons I had it happen a couple of times that I didn't know which setting for which listing was active. Also the mobile website is not rally responsive. it worked finde although when I requested the desktop version on my android phone Review Source TT Tem T. Manager Real Estate Used the software for: Less than 6 months ### "Great Value" March 1, 2019 4.0 Pros This offers the same benefits as other similar services but at a fair price Cons Nothing. I wish I could apply it to Booking.com Review Source sB sebastian B. Owner Real Estate Used the software for: 6-12 months ### "Superhost tools" March 12, 2019 5.0 Pros Easy to use and very effective as always on Air B and B Cons Nothing really but slightly hard to find at first where to go Review Source VR Verified Reviewer Accountant Accounting Used the software for: Less than 6 months ### "Amazing Tech" May 24, 2019 5.0 Pros Everything. This software has vastly made my company more efficient. Cons Nothing. It has surpassed all of my expectations Review Source ZL Zohar L. Owner Hospitality Used the software for: 1-2 years ### "Great tool to save time and improve reviews" December 21, 2020 5.0 Great tool User friendly Pros The time it saves me. Takes responsibility i had to do and does it automatically and personalized. Allows for fast guest inquiry response Cons Can't send a seasonal text to prior guests. Only have 30 days to text. Wish it had some AI lets say guest texts "early check in" Auto answer... Review Source Similar Products Featured ## Related categories [Vacation Rental](https://www.capterra.com/vacation-rental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.