--- title: "Mission Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mission Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/183397/Mission-Suite/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # Mission Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mission Suite ## What is Mission Suite? Mission Suite is a CRM and marketing automation platform that helps business owners, sales people and sales teams book more sales appointments and close more business using automation. We combine a easy to use contact database, task and opportunity management and powerful email and task automation to ensure that you never lose a deal because you forgot to follow up or it slipped through the cracks. Simply put, Mission Suite uses automation to drive your pipeline and help you close deals. ## What is Mission Suite used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $30 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mission Suite?[Manage this product listing](https://www.g2.com/products/mission-suite/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mission Suite 4.5 (51) VS. [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $30 Flat Rate, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (51) Ease Of Use 4.5 (912) Value For Money 4.7 (46) Value For Money 4.7 (831) Customer Service 4.8 (45) Customer Service 4.8 (851) ## Mission Suite alternatives [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (151)](https://www.capterra.com/p/130149/creatio-ai-crm/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Mission Suite Overview ### What problems does Mission Suite solve? Mission Suite solves scattered customer data, disconnected marketing tools, and manual handoffs by combining contact management, lead tracking, email drip campaigns, reporting, and workflow automation in one system. Sales teams, marketers, account managers, and small businesses benefit from clearer opportunity pipelines, automated onboarding, scheduled follow-ups, and visibility into customer activity. Answer based on 26 reviews Overview ### Which roles and teams benefit most from Mission Suite? Mission Suite is most used by business owners, presidents, and CEOs who oversee company operations, client relationships, and growth priorities. Sales and marketing teams use it to manage leads, campaigns, and customer communication, while operations, office, and program managers coordinate daily tasks, production work, and cross-functional projects. Answer based on 51 reviews Overview ### What company size and specific industries is Mission Suite built for? Mission Suite is designed for small to mid-sized businesses, especially business owners, sales teams, and individual salespeople that need help booking more sales appointments and closing more deals through automation. The description does not name specific industries, so it appears suited to general sales-focused organizations across sectors. Features and Usability ### What are the key features of Mission Suite? Mission Suite includes core CRM features such as contact databases, customer segmentation, lead scoring, opportunity management, and SMS marketing. Reviewers frequently discuss email marketing, customizable contact records, and workflow automation for drip campaigns, follow-ups, and task reminders. Campaign reporting and lead tracking support marketing and sales activities. Answer based on 27 reviews Pricing ### How much does it cost and what fees or limitations are included? Mission Suite starts at $30 per month for 150 contacts or less, plus a $200 setup fee. Other flat-rate plans include $50 for 500 contacts, $125 for 2,500, $200 for 5,000, $300 for 10,000, and $350 for 25,000 contacts. Core setup is $200; basic setup is $400 on some plans. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Mission Suite integrate with? Mission Suite integrates with Zapier. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on Mission Suite? Mission Suite offers live online training, webinars, and documentation to help teams get started. Reviewers say many team members, including nontechnical users, learn core features quickly with guided support. New CRM users and admins configuring databases, workflows, or custom processes may need more time to learn the interface and automation settings. Answer based on 21 reviews Getting Started and Support ### What customer support options does Mission Suite offer, and how do users rate the experience? Mission Suite offers chat support. Users generally describe the support team as responsive, helpful, and hands-on, with quick answers to questions, effective setup assistance, and training for new features. Some users note that limited documentation and complex automation or reporting issues can require additional guidance. Answer based on 27 reviews User interface ### Is Mission Suite easy to use? Mission Suite offers a functional, customizable interface that many small business and marketing teams learn quickly. Dashboards, search tools, and built-in help support daily work, but some users find navigation, button placement, formatting, and automation setup less intuitive. Training and responsive support help teams manage the learning curve. Answer based on 17 reviews ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to these CRM features as the highest priorities for buyers: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Mission Suite focuses on other CRM capabilities that reviewers also rate as important, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store contact details, organize relationships, track interactions, and keep customer information easier to manage across daily sales and outreach work. Contact Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Calendar/Reminder System 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Document Storage 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Email Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Interaction Tracking 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Mission Suite 39 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - API: Application programming interface that allows for integration with other systems/databases - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Document Storage: Store and organize documents in a centralized system - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (51) 4.5 Based on 51 reviews ## Pricing Value for money 4.7 (46) [View pricing plan details](https://www.capterra.com/p/183397/Mission-Suite/pricing/) 150 contacts or less $30.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 500 contacts or less $50.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 2500 contacts or less $125.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 5000 contacts or less $200.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 10,000 contacts or less $300.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 25,000 contacts or less $350.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referra - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users Value for money 4.7 (46) 4.7 Based on 46 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (45) 4.8 Based on 45 reviews ## User reviews Overall rating 4.5 Based on 51 reviews Filter by rating Counts reflect reviews available in this feed. 5(31) 4(17) 3(2) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Vice President of Sales and Marketing Used the software for: 3-5 years ### "Effective Marketing Automation Platform with Excellent Value" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2019 The Mission Suite was selected by our organization after evaluating several other marketing automation platforms because of its ability to: Offer great value for our investment; deliver all the key functionality we needed; provide excellent customer service. None of the other platforms were able to hit this combination as effectively. We’ve enjoyed great success using The Mission Suite as critical component of our go-to-market efforts. Pros The Mission Suite provides all of the key functionality a mid-sized organization requires to deploy, monitor, and manage marketing/demand generation campaigns. It enables our small marketing team to accomplish more by centralizing our outreach to one platform - we can send emails, track event registrations, offer "free" downloads, etc, to our target prospects and while tracking effectiveness. The built in CRM also provide the necessary functionality for our sales executives to quickly access target information, log activities, and see "hot" prospects. Customer service is excellent - The Mission Suite team is always very responsive to any inquires and we're almost always speaking to someone who is highly knowledgeable about the system. Cons As a long-time customer (2+ years), we’ve seen the platform evolve and improve, but the user interface can take some learning. It’s functional, but not always intuitive. From a pure UX perspective, it’s not the most attractive or elegant of interfaces – which is a bit of a superficial criticism, but the reality is that many “creatives” are not technology experts and we’ve learned that it take a bit of time to not feel overwhelmed with learning the system. While The Mission Suite provide a generally complete set of the “essentials” – we’d like to see it continue to add tools around emerging marketing techniques – like increasing it’s ability to utilize social media and facilitate ABM. There are some rudimentary component here, so we expect to see more in this area. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Consulting Used the software for: 1-3 years ### "Perfect Tool for Marketing and Connecting with Customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 22, 2019 Pros Very easy to learn. It is a cloud product and has not had any significant downtimes or impacts on the business. My team was able to come up to speed quickly. It is more intuitive than Hubspot or Marketo and cost less. It is a no-frills marketing automation tool that suits most of my client's needs. I like and recommend the product for small marketing teams. Cons Getting data out can be a real pain. The system lets you download the basic data but nothing of value that other marketing tools could use. The permissions process to download data is unworkable. Documentation is limited, and very little community support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Production Manager Used the software for: Less than 1 year ### "Not worth the time " 2.0 March 15, 2019 Not overly impressed Pros Lots of features you will never need things that only come up if you are a software team Cons Adaption by ALL team members is the only way it works at any level Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Mission Suite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2019 Mission Suite has provided for me a platform that allows me functionality to capture contact data, respond quickly to those prospects and follow up with them. It also allows me functionally to communicate to my contacts through email and newsletters - it helps me stay in contact with my prospects and clients. Pros I am not a software guy - not big on technology - Mission Suite gives me the functionality I need to grow and drive my business. A representative is there when I have questions or run into a technical issue. I am really please with the functionality Mission Suite offers and I can't wait to learn more and dive deeper into the functionality! Cons I really like the software, it is user friendly and has so much functionality - I have to say it does get intimidating at times with so much functionality but \[SENSITIVE CONTENT HIDDEN\] is there to walk you through it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Great CRM for my business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2019 Pros I love the customization of this CRM for my company. In getting a CRM, I needed functionality as well as affordability for my business and an opportunity for it to grow with us. I have been a customer for 3 years now and I can say, Mission Suite provides all three of these needs. The best part of this software is the customer response from \[SENSITIVE CONTENT HIDDEN\] to help answer questions and training for me and my manager. Cons I am not very "tech savvy" so my learning curve is high with any CRM. The hardest part for me is understanding the ins/outs of workflow and such within the system, but I can't critique the system for that. Its a "user-error" issue for me. We have had some glitches that we couldn't tell if it was our server or the software server, but we have had a quick response to sort through that in the past. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Crystal F. Office Assistant Used the software for: 1-3 years ### "Mission Suite" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 6, 2021 my overall experience was positive this software is very user friendly and helped the business grow. Pros what i liked most about this software was jow simple it was to set up and start marketing and gaining Cons what i liked least about was the formatting at times make it a bit difficult to navigate through areas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Bang for your buck!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2019 Overall we've been super satisfied with our experience. We've built it in to a lot of the functionality on our website and it's been awesome! Pros I've been using Mission Suite for about 20 months now. It offers us all the features and functionality of a much more expensive solution at a price we can afford as a small business. The other thing that I really like is that I can talk to someone about any issues that pop up. The training and the service is second to none. Cons I'm really in it for the functionality but if I had to give some criticism it would be that it's not the sexiest to look at. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "The entire package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2019 Ian was fantastic. He is extremely responsive and guided us through the whole process for set up and implementation. Pros We consolidated our marketing platform with our CRM system and reduced our costs. The system is robust and allows us to perform complex automations. Cons At first it is not as user-friendly as other systems, but once you learn the basics you can customize it as you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Vice President - Sales & Client Relations Used the software for: 1-3 years ### "VZP Digital Review - Mission Suite" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2019 Operating efficiencies are great. It helps me recall dates, topics, follow-ups that are due. Pros \- Easy to use - Depth of each field - Contacts, Communication, etc. - Overall Value for the Money Cons \- It may be my lack of knowledge using Mission Suite correctly, but I find it cumbersome to add new contacts from an existing account. For example, if my only contact at XYZ TV is John Smith. Then I add Mary Brown to XYZ I have to add all of the info that should be the same - address field, phone number field, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer LDP Used the software for: Less than 1 year ### "MissionSuite Staff Improves" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2019 Pros One of the main things I like about Mission Suite is the willingness of the staff to try and improve the service and tailor it to your companies needs. Webinars are also great. The software does the job, wish there were a few more features, but it does good enough. Cons I believe Mission Suite could improve its report pulling functions, being able to pull excel reports on specific leads etc. More functionality on following a lead process, giving timings, etc. More data basically. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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