--- title: "Mission Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mission Suite Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/183397/Mission-Suite/" page_type: "product" language: "en" --- # Mission Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mission Suite ## What is Mission Suite? Mission Suite is a CRM and marketing automation platform that helps business owners, sales people and sales teams book more sales appointments and close more business using automation. We combine a easy to use contact database, task and opportunity management and powerful email and task automation to ensure that you never lose a deal because you forgot to follow up or it slipped through the cracks. Simply put, Mission Suite uses automation to drive your pipeline and help you close deals. ## What is Mission Suite used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $30 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mission Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.themissionsuite.com/&name=Mission Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mission Suite 4.5 (51) VS. [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $30 Flat Rate, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (51) Ease Of Use 4.5 (908) Value For Money 4.7 (46) Value For Money 4.7 (827) Customer Service 4.8 (45) Customer Service 4.8 (847) ## Mission Suite alternatives [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (6,080)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Freshsales](https://www.capterra.com/p/155563/Freshsales/) [4.5 (623)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155563/Freshsales/) [Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/) [4.7 (150)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130149/bpm-online-CRM/) ## FAQs about Mission Suite Overview ### What problems does Mission Suite solve? Mission Suite solves scattered customer data, missed follow-ups, and disconnected marketing, sales, and event workflows by centralizing contacts, notes, activities, drip campaigns, reporting, and automations in one system. Small marketing teams, sales teams, service teams, and growing businesses benefit most from better lead tracking, task accountability, and faster onboarding. Answer based on 40 reviews Overview ### Which roles and teams benefit most from Mission Suite? Mission Suite is most used by business owners, presidents, CEOs, and other executive leaders who need a centralized way to manage client relationships, outreach, and growth activities. Marketing, account, and customer-facing teams benefit from campaign execution, contact management, follow-up tracking, and reporting that supports stronger engagement and operational visibility. Answer based on 51 reviews Overview ### What company size and specific industries is Mission Suite built for? Mission Suite is designed for small to mid-sized businesses that want to support business owners, sales teams, and individual sales professionals. It is not tied to a specific industry, so it fits sales-driven companies in many sectors that need automation to book more appointments and close more deals. Features and Usability ### What are the key features of Mission Suite? Mission Suite includes core CRM and marketing automation features such as contact management, email marketing, drip campaigns, and workflow automation. Differentiating capabilities include lead scoring, customer segmentation, opportunity management, and website integration. Reviewers also frequently mention customizable fields, activity tracking, reminders, and reporting for managing outreach and follow-up. Answer based on 27 reviews Pricing ### How much does it cost and what fees or limitations are included? Mission Suite starts at $30 per month for 150 contacts or less, plus a $200 setup fee. Other flat-rate plans include $50 for 500 contacts, $125 for 2,500, $200 for 5,000, $300 for 10,000, and $350 for 25,000 contacts. Some plans add a $400 basic setup or upgrade. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Mission Suite integrate with? Mission Suite integrates with Zapier, connecting to thousands of third-party apps through automated workflows. This catalog integration gives Mission Suite access to a broad range of business tools for data transfer and task automation across connected systems. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on Mission Suite? Mission Suite offers live online training, webinars, and documentation, which gives teams several ways to learn. Most users describe onboarding as fairly quick once the basics are covered, especially small teams and everyday users. Nontechnical users, creatives, and admins handling setup, workflows, or customization usually need more time and guidance. Answer based on 21 reviews Getting Started and Support ### What customer support options does Mission Suite offer, and how do users rate the experience? Mission Suite offers chat support. Users generally describe support as fast, hands-on, and helpful during setup, training, troubleshooting, and ongoing tweaks. Reviewers often mention quick responses and knowledgeable staff, though a few note limited documentation and occasional need for developer help when more complex automations or integrations run into issues. Answer based on 27 reviews User interface ### Is Mission Suite easy to use? Mission Suite offers a functional interface that many small teams learn quickly, especially with training and support. Users often like the dashboards, search tools, and built-in workflow views, but some find navigation, button placement, and automation setup less intuitive at first, especially for creative or less technical users. Answer based on 17 reviews ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Mission Suite supports all three features that reviewers identify as most important: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each sales stage, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and drive more consistent sales activity. Contact Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Calendar/Reminder System 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Document Storage 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Mission Suite 37 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - API: Application programming interface that allows for integration with other systems/databases - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Document Storage: Store and organize documents in a centralized system - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (51) 4.5 Based on 51 reviews ## Pricing Value for money 4.7 (46) [View pricing plan details](https://www.capterra.com/p/183397/Mission-Suite/pricing/) 150 contacts or less $30.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 500 contacts or less $50.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 2500 contacts or less $125.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 5000 contacts or less $200.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 10,000 contacts or less $300.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referral Bench and Booking Calendar Confirmations - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users 25,000 contacts or less $350.00 Flat Rate,Per Month It includes: - Automated Networking Follow up System - Clients - Email Templates for Networking Follow up - Keeping in Touch With Your Referra - Leads - Networking Follow up - Our Automated Referral Bench System - Referral Bench - Unlimited Training and Support - Unlimited Users Value for money 4.7 (46) 4.7 Based on 46 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (45) 4.8 Based on 45 reviews ## User reviews Overall rating 4.5 Based on 51 reviews Filter by rating 5(31) 4(17) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent BM Bikram M. VP of Operations Environmental Services ### "Mission Suite's Awesome Product and Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2021 We are utilizing Mission Suite for a number of offerings, check their products and pricing...you'll see why we chose them! Pros Ease of use, implementation, cost, and most importantly, customer service! Cons Nothing yet! It has been quite the unexpectedly awesome experience! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Crystal F. Office Assistant Telecommunications ### "Mission Suite" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 5, 2021 my overall experience was positive this software is very user friendly and helped the business grow. Pros what i liked most about this software was jow simple it was to set up and start marketing and gaining Cons what i liked least about was the formatting at times make it a bit difficult to navigate through areas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kurt M. Consulting Computer Software ### "Perfect Tool for Marketing and Connecting with Customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 20, 2019 Pros Very easy to learn. It is a cloud product and has not had any significant downtimes or impacts on the business. My team was able to come up to speed quickly. It is more intuitive than Hubspot or Marketo and cost less. It is a no-frills marketing automation tool that suits most of my client's needs. I like and recommend the product for small marketing teams. Cons Getting data out can be a real pain. The system lets you download the basic data but nothing of value that other marketing tools could use. The permissions process to download data is unworkable. Documentation is limited, and very little community support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Gerri P. Owner Professional Training & Coaching ### "The entire package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2019 Ian was fantastic. He is extremely responsive and guided us through the whole process for set up and implementation. Pros We consolidated our marketing platform with our CRM system and reduced our costs. The system is robust and allows us to perform complex automations. Cons At first it is not as user-friendly as other systems, but once you learn the basics you can customize it as you need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RP Robert P. President Management Consulting ### "Easy to add contacts and setup followup" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 15, 2019 Pros The interaction and follow up tools with clients and prospects work well. They charge by number of clients and not users which is atypical. Cons The software assumes familiarity with CRM so there is some learning curve in figuring out how the features work and how to automate some functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2019 Hi Robert, thanks for the review! I saw your note about the learning curve and completely understand. For that reason we provide all of our training for free, so if you ever want to book an online screenshare session with us to walk through any questions you may have to shorten that learning curve, you're always welcome to! Just shoot an email to support\[at\]themissionsuite\[dot\]com and we'll set up some time for you! CG Carl G. Vice President of Sales and Marketing Information Technology and Services ### "Effective Marketing Automation Platform with Excellent Value" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 15, 2019 The Mission Suite was selected by our organization after evaluating several other marketing automation platforms because of its ability to: Offer great value for our investment; deliver all the key functionality we needed; provide excellent customer service. None of the other platforms were able to hit this combination as effectively. We’ve enjoyed great success using The Mission Suite as critical component of our go-to-market efforts. Pros The Mission Suite provides all of the key functionality a mid-sized organization requires to deploy, monitor, and manage marketing/demand generation campaigns. It enables our small marketing team to accomplish more by centralizing our outreach to one platform - we can send emails, track event registrations, offer "free" downloads, etc, to our target prospects and while tracking effectiveness. The built in CRM also provide the necessary functionality for our sales executives to quickly access target information, log activities, and see "hot" prospects. Customer service is excellent - The Mission Suite team is always very responsive to any inquires and we're almost always speaking to someone who is highly knowledgeable about the system. Cons As a long-time customer (2+ years), we’ve seen the platform evolve and improve, but the user interface can take some learning. It’s functional, but not always intuitive. From a pure UX perspective, it’s not the most attractive or elegant of interfaces – which is a bit of a superficial criticism, but the reality is that many “creatives” are not technology experts and we’ve learned that it take a bit of time to not feel overwhelmed with learning the system. While The Mission Suite provide a generally complete set of the “essentials” – we’d like to see it continue to add tools around emerging marketing techniques – like increasing it’s ability to utilize social media and facilitate ABM. There are some rudimentary component here, so we expect to see more in this area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mark G. Client Services Director Financial Services ### "Mission Suite is Great!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2019 We track all of our outside and inside sales activity within Mission Suite. The automated reminders and emails keep us on top of everything. Pros Rep is amazing and always ready to help if I need him. The software is easy to work in and customized to our needs. I have used other CRM's over the years and Mission Suite is by far the best. Cons That i wasn't using it for the last 14 years! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Communications Director Oil & Energy ### "Learning a new system is never easy!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 14, 2019 Pros The customer service for MissionSuite is incredibly hands-on and responsive. We would never be able to make this transition without Ian! Cons It's hard to set up and learn a new database and CRM system. We're still working out the kinks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jesse S. Vice President of Swisstrax Retail ### "Satisfied Customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 13, 2019 Experience has been great as it prompts the staff to stay on task being we are in a sales related business. The Mission Suite easily payed for itself within the first month or two! Pros The price and ease of the software is great. Not as robust as many out there which is great for a small company like ours. Cons There seems to be a lot of redundancy within the opportunities and activities. It could be even that much more simple which would make this CRM wonderful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2019 Thanks for the review Jesse! As far as the redundancies between opportunities and activities, it sounds like that's a challenge based on the original setup of your account. It might be worth connecting with us to do a full review of the way you're account is set up and see if we can streamline it a bit more! DG Daniel G. Founder & President Non-Profit Organization Management ### "Great CRM with Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2019 As a non-profit, Mission Suite is helping us nurture our Donor Base better than ever! Pros It's a full service CRM with great customer service. Cons As with any CRM, there is a learning curve, but it's not that bad. I think the email templates could be updated to compete with Mailchimp and Constant Contact. But it is still an excellent software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183397/Mission-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.