# DonorHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DonorHub the right Fundraising solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183411/DonorHub/reviews --- DonorHub 4.8 (28) [View alternatives](https://www.capterra.com/p/183411/DonorHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DonorHub Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews MH Mark H President Religious Institutions, Self-employedUsed the software for: More than 2 years. “It helps you build a donor database that integrates with other services such as Mail Chimp and your online giving platform.“ November 4, 2020 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steve H. Director Religious Institutions Used the software for: 2+ years ### "DonorHub review" September 10, 2019 5.0 DonorHub and TNTconnect are tools I demo to entire groups at a time. (I'm sometimes called to give fundraising training to other organizations). in those demos, I show how I can so easily query any combo of contacts, how it integrates Mailchimp, how it so easily generates reports, even from a Mac into Numbers, and general tracking of the fundraising process. Pros Donor hub is thoughtful. It accomplishes what it's supposed to, but it's engineered thoughtfully from the user's perspective. What's most helpful has been the support, the combination of what's found on-line, and the options for connecting for support directly. Cons I can't access from my iPhone. I understand why though, given the architecture of the software. Review Source MM Maryellen M. Executive Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend!" November 5, 2020 5.0 Pros I love how Donor Hub allows me to monitor staff profiles. I can look at individual staff profiles or different groups of them. It's easy to group staff as needed and keep an eye on each of those groups. It's convenient for our country leaders to monitor the finances of those who also work in that country and coach them or help them if necessary. Our Director of Recruiting can keep track of how new staff are progressing on raising funds. Additionally, it's easy for staff themselves to monitor donations. They can track their progress and oftentimes know if they're missing a donation they expected. Its simplicity is sufficient for their needs and because of this, there's not much coaching or problems that arise from this software. Cons There is often some confusion with new staff about the discrepancies between differences in the "Donations" tab and the overall account balance. The "Donations" tab doesn't account for the expenses that come out each month from our staff account, but the tab that does account for those expenses doesn't update until the end of the month. However, this isn't a huge deal because it is easily explained to them how the portal works and they quickly come to the realization they don't have to be confused. Review Source Jen R. Contractor Religious Institutions Used the software for: 1-2 years ### "Multi-Functional" October 24, 2019 3.0 I do recommend it for those who use donor management systems, especially cloud-based platforms. The creator of this software has done a lot of work to integrate well-know donor management systems into DonorHub like SalesForce. Pros I like the support you get for this software. It was well-created and was originally used for a database called TnTConnect. Now it functions with all kinds of donor management software, like MPDX and I really like that it has such flexibility. Cons The difficulty of getting different ministries connected to Donor Hub for the integration into MPDX. I had a lot of back and forth trying to get that done. I believe it was a lack of education on how that needs to be done. Switched from [TntConnect](https://www.capterra.com/p/79189/TntMPD/) The company made the switch to accommodate their donor management needs. As a contractor, I helped facilitate the migration of the data from TntConnect via Donor Hub into MPDX. Review Source JK Joshua K. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Tool for Viewing Donations and Expenses" April 18, 2019 5.0 We've had a great experience with DonorHub. Executive provides excellent customer service. He assisted us when we made a major software shift. We would highly recommend this software to any organization that is wanting to allow their staff to see donations and expenses in a reader friendly manner. Pros This software makes it simple for our staff to view the people that have donated to their ministry, view and track expenses and quickly know their account balance. The software takes data from a more complicated system and turns it into easy to read data for the lay-person. Executive has provided great customer service throughout the whole process. Cons Sometimes we have a hard time registering people to use the software. However, we are usually able to work around the problems. Review Source PB Paul B. CEO Religious Institutions Used the software for: 1-2 years ### "Donor Hub - a Powerful Tool for our Missionary Agency" November 5, 2020 5.0 Pros We transitioned to DonorHub for donor processing and member accounting. The product allows us to track donations and donor information, as well as providing real-time account status to our members. We love the integration of Donor Hub with DonorWise, TnT Connect, and Givesite. These 4 products have streamlined our donor processing, member reporting, and website donations. TnT Connect gives our members a CRM designed for missionaries so that they can track their individual donors and receive updates on address changes and donations from Donorhub. Cons New updates to Donorhub are slow, but this is not a problem, especially in light of the value that we receive. Review Source ES Eric S. State Director Non-Profit Organization Management Used the software for: 2+ years ### "State Director" May 20, 2019 5.0 It allows for our book keeping staff to not get bogged down with reports. They can enter donations and staff can look them over at their leisure. Pros I like the ease of use. It allows my staff to see not only their donations, but what their expenditures were from month to month to better help them budget for the future. No longer do we need to run Quickbooks reports and email out tone of PDFs to our Staff they can see all that information with a click of the mouse. Cons Nothing! The software meets all of our staffing needs. It runs in the background and does it's work at night when the office is closed. I love it. Review Source VR Verified Reviewer Advancement Assistant Religious Institutions Used the software for: 2+ years ### "DonorHub" April 18, 2019 5.0 It helps keep our staff on top of their fundraising efforts since they are able to see in pretty real time, who has given and all of their information. Our previous solution was not mobile friendly, and it was cumbersome. Pros Works perfectly to connect Raiser's Edge to MPDX, and once set up, it maintains itself well. Cons Our fund/appeal code set up made it slightly complicated and was not as straight forward as others might be able to have, but rep was able to help us with a work around. Still not as ideal as we would like, but it works fine. Review Source VR Verified Reviewer Director of Home Office Religious Institutions Used the software for: 2+ years ### "Perfect migration, outstanding service" April 19, 2019 5.0 Outstanding. Donor Hub has delivered exceptionally well on its service, and it's one of the few times I can honestly stay I have no complaints or missed expectations. Pros Troy and Donor Hub simply created a product that works perfectly every time, and anytime there has been an issue they have had it resolved almost instantly (never past 24 hours). It's wonderful, simple, and user experience has been stellar. Cons There is absolutely nothing I do not like about this software. Review Source AJ Amy J. CFO Religious Institutions Used the software for: 1-2 years ### "Excellent Platform for Missionaries and Their Agencies" May 1, 2019 5.0 DonorHub has enabled our missionaries to have immediate worldwide access to financial and contact information, including data on ministry partners, current and historical account activity, and balances. All data can be downloaded and formatted according to user preference. DonorHub's link to TntConnect has assisted tremendously with missionary fundraising. The entire package has saved missionaries and office staff numerous work hours. We highly recommend all TntWare applications. Pros Real-time access to financial and contact information. Cons Training missionaries on software usage was challenging in a few cases. Review Source KH Kelton H. Finance Director Religious Institutions Used the software for: 6-12 months ### "A must have for support raising ministries" April 19, 2019 5.0 We are huge fans of DonorHub. I've had employees that have been with our organization for years tell me that our implementation of this tool has been the biggest benefit to them since they've been around. Pros Donorhub allows our staff to see their donors and the status of their fund accounts in real time, less a 24 hour lag. This has been a huge change for our ministry as in the past this kind of information was only available once a month in an excel spreadsheet. Cons I am excited to see what future developments TnTWare has down the road for this tool. I.e. online giving portal, UI upgrades, etc. Review Source DH DESMOND H. Administrative Director Religious Institutions Used the software for: 2+ years ### "Great Tool for Managing & Monitoring " April 30, 2019 4.0 Accessible to all our field staff and customised reports allow us to monitor the financial health of each staff as well as the overall financial health of the entire organisation. Pros Passionate people (the developers), Customised Reports (via Crystal Reports) for the management User Friendly Cons More integration ... to more accounting software. Review Source AT April T. Senior Accountant Education Management Used the software for: 2+ years ### "Great Software! " May 6, 2019 5.0 Pros We love that our missionaries can access their donations online at any time! The connections with other TNT applications is seamless, making is easy to share information. They have always gone above and beyond whenever we need any customer service. Cons This software does all we need it to do! Review Source CS Clay S. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Essential " April 18, 2019 5.0 This gives our administrators and staff access to the info they need, when they need it. Pros Great functionality, built with administrators and users in mind, provides accurate connectivity to critical data Cons Design is not glamorous and feels a bit dated, but works better than many platforms that look good. Review Source JS Jenna S. Executive Assistant/Finance Director Religious Institutions Used the software for: 6-12 months ### "DonorHub for a Church" November 4, 2020 4.0 Overall, working with DonorHub has been easy and seamless. Customer support has been amazing and the software has done exactly what we need it to! Pros This software allows our donor management software to connect to a platform that tracks gifts made to separate funds. DonorHub allows our church staff to track and see what gifts have come into their ministry fund. Cons The software doesn't work immediately, therefore there is a lag-time between gifts made and when they show up in the other platform. Reason for choosing DonorHub I was recommended DonorHub by another church who also uses it for the same reasons we do. Review Source AC Andrew C. Director of Finance and Administration Religious Institutions Used the software for: 2+ years ### "Good Reliable Solution" November 5, 2020 5.0 Pros I love how automated it is and the time it saves in running reports for all my support based staff. Cons It just works, when I needed to make some changes I was worried it would require a lot for work but it didn't. Currently I don't have a con. Review Source JA John A. Sr. Developer Non-Profit Organization Management Used the software for: 2+ years ### "Top notch" November 4, 2020 5.0 Pros DonorHub is essential for keeping our end user client software databases current. It's easy to configure, reliable, cost-effective. After initial setup, it just works. Cons There are really no cons that come to mind - we're very satisfied. Review Source MH Mark H. President Religious Institutions Used the software for: 2+ years ### "Extremely helpful for missionaries " November 4, 2020 5.0 DonorHub has always been helpful and easy to get help. There is a community that helps each other, but DonorHub is quick to make updates when needed. Pros This software has everything you need to stay organized and helps you to remember important tasks such as thanking donors. It helps you build a donor database that integrates with other services such as Mail Chimp and your online giving platform. It is the center of all your donor interactions. Cons Currently phasing out of Mac OS based software. I have used Mac for a long time and still have abilities to use, but have some glitches with it. Review Source WG WAYNE G. Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "DonorHub is a great resource for our ministry staff" April 18, 2019 5.0 DonorHub has given our staff direct access to the information regarding donations for their ministries. This has significantly reduced the workload for our bookkeeping team and made the information readily available for the rest of the staff. It is a win on all sides! Pros DonorHub comes with incredible customer service and support. The team at TnTWare has been incredibly responsive in customizing the application to work for our specific needs. Cons I honestly have no complaints at all about DonorHub. Review Source WJ Will J. Director of Operations Religious Institutions Used the software for: 1-2 years ### "Great product" April 19, 2019 5.0 DonorHub has outstanding and prompt customer support that has been felt on several occasions. Pros It does exactly what we need it to do. Our users find the up-to-date data extremely helpful. Cons Sometimes the onboarding process can be confusing for new users, but once they understand how it works, it's great. Review Source AH Abe H. Director of Advancement Non-Profit Organization Management Used the software for: 6-12 months ### "DonorHub has been a great program for us!" November 4, 2020 5.0 Donorhub helps us to quickly relay information to our workers. Rather than exporting reports from our gift-processing software and emailing them to workers one-by-one, we are able to give our workers access to a portal where they receive daily updates on new contributions to their ministries. Pros The biggest pros with DonorHub are how easy it is able to integrate to our gift-processing system, while allowing us to ensure that our workers only have access to the accounts and information that we want them to. The information is updated automatically, and can be accessed by our workers easily. It has been a big time saver. Cons Very few cons. Our organization tracks pledged money differently than this software, so we are unable to use that feature. Otherwise, it checks all of the boxes. Review Source VR Verified Reviewer Controller Non-Profit Organization Management Used the software for: 6-12 months ### "Great value for Blackbaud clients" April 19, 2019 5.0 Pros DonorHub is so easy to get set up, low-cost, and straightforward to use, it's really worth trying for any Raiser's Edge client. There are limitations as to what your users can get from Raiser's Edge. Plus, sometimes it is better to keep them out of the system and just give them snapshots of the data that's useful to them, without them having to get bogged down with the complexity of a full CRM. That is exactly what DonorHub does for us. Also, split gifts in RE have always given us challenges with reporting to our users, and DonorHub gets around that problem very well. Cons It's very basic and there aren't many options to tweak formatting. You get what you pay for, and the price is very low. Review Source VR Verified Reviewer Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "DonorHub" September 12, 2019 3.0 It helps track the progress and information about donors. Pros I enjoyed being able to track my fundraising progress and have notes, birthdays of my donors so I can more easily interact and know how to better communicate, and not forget important dates, or information. Cons It was difficult to upload contacts and sometimes they wouldn't come through so I would have to do them by hand. This was time consuming especially in the beginning when setting up the program. Review Source Response from TntWare September 13, 2019 Thanks for your review, although I get the feeling that you're talking about TntConnect, and not DonorHub. You can review TntConnect here: https://www.capterra.com/p/79189/TntMPD/ AB Artur B. Mobilization Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Tool to Manage Donations!" April 19, 2019 5.0 DonorHub has saved much time in issuing monthly donation reports, as well as it keeps our missionaries up-to-date in what's happening in terms of donations in real time. It has certainly be a great management tool! Pros DonorHub is an easy-to-use tool to manage all donations and share such information with our team. It makes the day to day work at a non-profit easier and keeps our out-of-office staff satisfied. Thank you, Rep, for your great customer care! Cons That I didn't start using it sooner! :) My life would be much easier if I had started using this tool from my very first day at work. Review Source JF John F. Executive Director Religious Institutions Used the software for: 6-12 months ### "Our best software purchase ever!" April 24, 2019 5.0 Pros DonorHub provides with a simple plug in what normally requires expansive custom software and at a fraction of the cost. Cons Phenomenal for the Price. No complaints. Review Source CM Carl M. Business Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "DonorHub Rocks" April 19, 2019 5.0 DonorHub has been great to work with. We love the automation it has brought our donation processing. The reps has been super responsive to our service requests. Pros I love the ease of use, the response time to help questions, has all the functionality you would ever want Cons We have no complaints. It works great!!! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.