--- title: "HelloAsso Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HelloAsso Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/183414/HelloAsso/" page_type: "product" language: "en" --- # HelloAsso Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HelloAsso ## What is HelloAsso ? HelloAsso is a free payment solution for French clubs and non-profits. It helps more than 250 000 non-profits manage all their campaigns online: raise funds, organize events and crowdfunding, manage members and collect money. The recognized company ESUS (Solidarity Company of Social Utility) is based on a unique alternative economic model: no fees or commissions are applied, donors choose to leave a voluntary contribution at the time of their payment who finance the platform development. ## What is HelloAsso used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 104 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HelloAsso ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.helloasso.com&name=HelloAsso ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HelloAsso 4.6 (104) VS. [4.8 (494)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (104) Ease Of Use 4.8 (872) Value For Money 4.8 (84) Value For Money 5.0 (775) Customer Service 4.6 (86) Customer Service 4.9 (752) ## HelloAsso alternatives [4.5 (1,475)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183414/HelloAsso/alternatives/) ## FAQs about HelloAsso Overview ### What problems does HelloAsso solve? HelloAsso solves the administrative burden and payment friction that nonprofits and associations face when collecting donations, memberships, event registrations, and merchandise sales. It centralizes donor and member records, automates receipts and tax documents, reduces check handling and payment errors, and gives treasurers, presidents, and volunteers clear visibility into incoming funds. Answer based on 94 reviews Overview ### Which roles and teams benefit most from HelloAsso ? HelloAsso is most used by nonprofit leaders, including presidents, directors, and board administrators, who oversee fundraising, memberships, and event registration. Finance teams such as treasurers rely on it to track payments and donations, while secretaries, coordinators, and project leads use it to manage administrative workflows and supporter communications. Answer based on 104 reviews Overview ### What company size and specific industries is HelloAsso built for? HelloAsso is designed for nonprofits, clubs, and foundations on the French market. It is best suited to organizations of any size in the nonprofit and membership-based sectors that need a tool for managing donations, memberships, and related activities. Features and Usability ### What are the key features of HelloAsso ? HelloAsso offers core features for nonprofits such as payment processing, donation management, event management, and membership management. Key differentiators include crowdfunding campaigns, event ticketing with barcode or QR code scanning, customizable forms and branding, donor dashboards with contribution tracking, and website integrations through widgets and API access. Answer based on 49 reviews Getting Started and Support ### What training and onboarding options does HelloAsso offer? HelloAsso provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced instructional content. Answer based on 9 reviews Getting Started and Support ### What customer support options does HelloAsso offer, and how do users rate the experience? HelloAsso offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as easy to reach, responsive, and professional, with quick resolutions by phone or email. Some mention occasional delays, but overall the help experience is viewed as effective and attentive. Answer based on 17 reviews Features and Usability ### How well does HelloAsso handle payment processing? HelloAsso handles online payments well for associations that want simple card payments, donations, memberships, and ticketing in one place. Many small nonprofits value the clear interface, easy refunds, and reduced check handling, though some report confusing optional contribution prompts, limited payment flexibility, and occasional issues with account management or payment visibility. Answer based on 49 reviews Features and Usability ### How good is HelloAsso for event management? HelloAsso supports association event management with easy ticketing, registration forms, QR code check-in, and simple setup for many event types. Cultural groups, sports clubs, and local nonprofits often find it saves time and reduces admin work, though some want better role permissions, editable attendee records, and clearer information when problems occur. Answer based on 17 reviews Features and Usability ### Is HelloAsso good for crowdfunding? HelloAsso works well for crowdfunding by giving associations an easy way to launch donation campaigns and collect funds online. Small nonprofits and community groups often like the simple setup, donor-friendly payment flow, and campaign support, though some teams want more page customization, easier discovery, and faster access to collected funds. Answer based on 13 reviews ## Who uses HelloAsso ? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,076 Membership Management reviews Capterra reviewers point to these as the top priorities when choosing membership management software: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) HelloAsso supports all three features that reviewers rank highest: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records organized, and handle transactions in one place, allowing teams to run membership operations more efficiently and maintain a smoother experience for members. Payment Processing 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Campaign Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contribution Tracking 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View donor contribution history, track how much money have been raised over time and measure progress Donor Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Donation Tracking 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Event Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings HelloAsso 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Management: Track/record financial donations made by members, along with the issuance of tax receipts/documents - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Alumni Associations: Designed for alumni organizations and associations - For Religious Organizations: Primarily serving churches and religious organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - List Management: Manage contacts across multiple mailing lists - Member Accounts: Accounts held by members of an organization - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Support Ticket Management: Allow customers/users to submit support queries and service requests - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (104) 4.4 Based on 104 reviews ## Pricing Value for money 4.8 (84) ### Starting price Free trial not available Value for money 4.8 (84) 4.8 Based on 84 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (86) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (86) 4.6 Based on 86 reviews ## User reviews Overall rating 4.6 Based on 104 reviews Filter by rating 5(67) 4(34) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent PM Pierre M. Président Performing Arts ### "Soyez vigilants compte non sécurisé" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2025 Au regard de notre expérience, il est difficile de décrire quoi que ce soit concernant l'utilisation du logiciel vu qu'HelloAsso a clôturé notre compte avant d'avoir pu l'utiliser... Pros Aucun! Nous avons utilisé ce logiciel en suivant les conseils d'une autre association pour organiser une collecte de fonds à l'occasion d'un festival jeune public dans les Bouches du Rhône et, au regard de notre expérience extrêmement négative, nous conseillons vivement de ne pas l'utiliser. Le compte n'est pas sécurisé. Cons HelloAsso a clôturé notre compte en amont de notre événement pour l'accorder à une association Homonyne. Il faut comprendre que toute notre communication pour notre campagne de dons, affiches et flyers, renvoyait vers le compte de l'autre association grâce au QR code fourni par HelloAsso. Lorsque nous avons identifié ce dysfonctionnement, nous avons alerté HelloAsso. HelloAsso n'a mis aucune action correctrice en oeuvre pour résoudre cette situation avant le festival, ni accordé de dédommagement depuis. Après 3 mois d'échanges avec HelloAsso, la responsable de l'équipe accompagnement nous a confirmé qu'aucun remboursement ne pourra être effectué". Conséquence pour notre association, nous avons reçu 0€ lors de notre collecte de fonds et 0€ de dédommagement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Alix D. Graphiste Food Production ### "Super outil 100% gratuit" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 22, 2023 Pros Outil utilisé pour la billetterie d'un événement : super service, modifications possibles en cours, possibilité de prévente. Rapide et efficace. Cons Aucun problème particulier par rapport à l'utilisation effectuée. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Aman H. Owner Restaurants ### "Experience and knowledge" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2023 I recommend it to everybody . If you need a POS and Clover system, ask \[sensitive content hidden\] they help you though the best they have experience and knowledge. Pros They are patient and they know what they ’re doing thereAsk about \[sensitive content hidden\] he going to help you he have all experience about it Cons They are very nice and patient with me all day with the a few experience with the POS and Clover. I can take over everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Clement F. Responsable de centre Sports ### "HelloAsso boost vos évènements" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 23, 2023 Pros Le gros point fort est la facilité pour l'utilisateur de prendre un billet pour un évènement créé par une association. Cons la case de don est automatiquement coché, ce qui peut surprendre si on est pas attentif. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK sanu K. Researcher Education Management ### "Non-profit organization and online fundraising platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 9, 2023 HelloAsso's user-friendly design and variety of templates and design tools make it accessible for people with a range of technical expertise. Additionally, the platform's real-time analytics and tracking tools provide users with valuable insights into their campaigns and audience. Pros 1- The platform's customizable templates and design tools allow users to create fundraising pages that are personalized to their campaigns and goals.2- Users appreciate how user-friendly HelloAsso is, and how easy it is to create and manage fundraising campaigns. Cons 1- users have reported that HelloAsso's features are limited compared to other fundraising platforms, and that certain advanced features are not available.2- HelloAsso does accept multiple currencies, some users have noted that the platform does not offer as many payment options as other platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Etudiant Telecommunications ### "HelloAsso - Avis" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 7, 2023 Pros Logiciel très pratique pour toutes les gestions liées aux associations. Il est facile de créer tous les types d’événements ou d'adhésions. Cons Le délai n'est parfois pas respecté, et l'application prend environ 4€ de l'adhérent s'il oublie de décocher une case (je souhaite soutenir HelloAsso). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA christian A. trésorier Sports ### "Sondage" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 7, 2021 du temps et de la manipulation de chèques Pros sa convivialité, sa facilité, les extractions Cons les contrôles lors du paiement, souvent le paiement est autorisé alors que la CB est périmée Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA sylvain A. Directeur du CFI Quimper Cornouaille Public Safety ### "Emploi d'HELLO ASSO par la SNSM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2021 Pros LA SNSM a choisi HELLO ASSO pour la simplicité de mise en œuvre, et la capacité d'extraction de données à postériori. Cons Jusqu'à présent aucune....L'ensemble des fonctions dont j'ai besoin existent... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DA David A. Responsable image publique Civic & Social Organization ### "Un service au top" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 6, 2021 C'est véritablement un outil formidable pour les associations. Ça nous aide dans notre quotidien, gain de temps, c'est efficace. Pros Les services sont complets, Faciles d'utilisation. On peut dupliquer les campagnes d'adhésion. C'est ergonomique Billetterie, adhésion, formulaire de dons La possibilité d avoir des Stat sur les adhérants Le suivi des versements Cons Il est parfois difficile d'intégrer des images aux liens de donations. On ne peut pas personnaliser véritablement les formulaires avec des logos, affiches. Alternatives considered [AssoConnect](https://www.capterra.com/p/194611/AssoConnect/) Reasons for choosing HelloAsso Le coût était le principal élément declencheur Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT Coralie T. secrétaire Civic & Social Organization ### "Super outil pour les asso sportives" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 6, 2021 La gestion des adhésions en début d'année et la vente de billet lors des tournois Pros Logiciel qui nous a facilité la gestion de nos adhésions en début de saison Plus de remise chèque à déposer à la banque, plus de dossier papier ... C'est génial Cons Manque quelques fonctionnalités, comme la possibilité d'utiliser plusieurs codes promo, ou la possibilité de modifier des dates de campagnes mais comme tout outil il est perfectible et se développera dans le temps Reasons for choosing HelloAsso Il est gratuit pour les associations loi 1901 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/183414/HelloAsso/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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