# Class Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Class Manager the right Fitness solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183418/Class-Manager/reviews

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Class Manager

4.8 (175)

[View alternatives](https://www.capterra.com/p/183418/Class-Manager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Class Manager

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

RR

Rebecca R

Dance teacher Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“We’ve found it easier to track payments and has made it easier to grow the dance school“

August 1, 2023

AH

Adam H

Director and TeacherPerforming Arts, 2 - 10 employeesUsed the software for: Less than 6 months.

“Instead of simplifying our workload, the system has created an endless stream of new problems, which has significantly increased the amount of time and effort we need to invest in managing day-to-day tasks.“

October 7, 2024

NB

Natasha B

Studio owner Sports, Self-employedUsed the software for: 1-2 years.

“Couldn’t run my business without class manager and what’s more my customers love it which is super important for me.“

August 1, 2023

AH

Adam H

Director and TeacherPerforming Arts, 2 - 10 employeesUsed the software for: Less than 6 months.

“What was meant to simplify our operations has resulted in increased workloads, stress, and countless hours spent trying to resolve issues that should never have occurred in the first place.“

October 7, 2024

MS

Matt S

DirectorSports, 11 - 50 employeesUsed the software for: 1-2 years.

“Being able to sign new customers up easily and grab all their details.“

August 1, 2023

AH

Adam H

Director and TeacherPerforming Arts, 2 - 10 employeesUsed the software for: Less than 6 months.

“The decision to switch to Class Manager has not only wasted our time and money but has also damaged our relationship with our clients, who have become increasingly frustrated with the system's failures.“

October 7, 2024

JD

Jessica D

Director Performing Arts, 2 - 10 employeesUsed the software for: 1-2 years.

“It’s fabulous for booking trial classes for new customers too!“

August 2, 2023

AH

Adam H

Director and TeacherPerforming Arts, 2 - 10 employeesUsed the software for: Less than 6 months.

“The system seems to fail at its most basic functions, often leaving us scrambling to fix issues it should have prevented in the first place.“

October 7, 2024

## Showing most helpful reviews

Showing 1-25 of 175 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jennifer R.  
Dance School Principal  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Revelation School of Dance Review of Class Manager"

June 15, 2020

5.0

This software is really easy to use. Its make the admin side of my business so much easier particularly when it comes to invoicing. The best part of Class Manager is the extremely helpful staff. Any problems that arise are resolved that day and somebody is always on hand to help. In a world of pre-recorded messages and company’s wanting you to email through with queries Class Manager is a breath of fresh air. Being able to pick up the phone and speak to one of their representatives who are so happy to help is worth every penny. Class Manager is excellent for Dance schools as you can do everything from registers to invoicing. I recommend them constantly to all of my dance teacher friends. They are also always to keen to hear opinions and suggestions from their clients.

Pros

Personally being able to pick up the phone and have somebody answer any questions straight away. The staff are so friendly and happy to help.

Cons

Honestly don’t have a bad word to say about this software.

Alternatives considered

[ClassForKids](https://www.capterra.com/p/141287/Class4Kids/)

Reason for choosing Class Manager

The training session for site sold it for me. It was so helpful and easy to use.

Review Source

RJ

Rohanna J.  
Principal  
Performing Arts  
Used the software for: 6-12 months

### "Excellent software with exceptional customer support!"

June 16, 2020

5.0

Excellent, their customer service is exceptional. Even with the time difference (I am in Australia and the support team is UK based) I find the responses prompt and efficient they follow up on issues as well to ensure all has been resolved. The overall branding, ease of use, customer support, and parent portal makes Class Manager an excellent system for dance schools. After the initial set up it, it will save you hours in admin time.

Pros

The overall interface of Class Manager is a simple easy to use menu option. The main menu homepage has a snapshot of the day's lessons, outstanding invoices and upcoming events/birthdays. Invoices are easy to bulk generate and simple to view send and track, for the user they are clearly itemized and easy to read. Class rolls are clear and easy to mark, children only need to be marked if they are absent which is a huge timesaver.

Cons

Initially, Class Manager lacked quite a few basic features needed to operate a simple roll system for a dance school. However, in the 9 months I have been subscribed to Class Manager almost all features have since been added, many thanks to their excellent support team. There are still a few minor things that could be improved, such as adjusting invoices after they have been generated (it is possible but quite involved), additional payment options to allocate a payment too. I also found the initial set up of classes very tedious, however, once created seasons can simply be copied to the next which saves a lot of time. Some feedback from staff is it can be hard to mark rolls after the day of classes, by this I think they mean that they have to manually search for the class within the system. Perhaps a setlist of each employer's classes to easily refer back to would be a solution to this issue. Lastly, for parents who are paying invoices off in installments, they cannot see the amount remaining from heir end only the total amount that was outstanding. This creates a lot of additional admin time for the administrator.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[DanceBiz](https://www.capterra.com/p/131208/DanceBiz/)

Reason for choosing Class Manager

1, Cost. 2, Referral by a fellow dance teacher. When I first joined Class Manager it was a very basic feature software, still excellent value for money but lacking a lot of basic features. As mentioned above 9 months later the amount of features that have been added has transformed it into a system that meets every need.

Review Source

AH

Adam H.  
Director and Teacher  
Performing Arts  
Used the software for: Less than 6 months

### "A complete disaster "

October 7, 2024

1.0

Our experience with Class Manager has been nothing short of disastrous, and we deeply regret our decision to switch to this software. It has proven to be the worst class management system we have ever encountered in over 20 years of running our business. What was promised to be a streamlined, efficient solution has turned out to be an unprofessional, clunky, and overly complicated platform, lacking many essential features that are critical for smooth business operations. From the very start, we faced numerous issues. The interface is incredibly user-unfriendly, making simple tasks unnecessarily complex. Instead of simplifying our workload, the system has created an endless stream of new problems, which has significantly increased the amount of time and effort we need to invest in managing day-to-day tasks. Payments are routinely mishandled—on multiple occasions, customers have been charged twice, leading to complaints and frustration from parents, and in some cases, refund requests. Error messages are a constant occurrence, and problems with invoicing and payment processing have become a regular headache. The system seems to fail at its most basic functions, often leaving us scrambling to fix issues it should have prevented in the first place. We were completely misled during the sales process. The features that were promised to us either don’t exist or are so poorly implemented that they are unusable. The customer service has only exacerbated the situation. Despite reaching out numerous times for support, we are often met with either no response or unhelpful answers that fail to address the core issues we are facing. It’s clear that this company does not prioritize customer satisfaction or even understand the real-world needs of the businesses using their platform. The decision to switch to Class Manager has not only wasted our time and money but has also damaged our relationship with our clients, who have become increasingly frustrated with the system's failures. What was meant to simplify our operations has resulted in increased workloads, stress, and countless hours spent trying to resolve issues that should never have occurred in the first place. In hindsight, switching to Class Manager was a colossal mistake and has caused more harm than good. We strongly advise others to avoid making the same error. Spend a little extra on a more reliable system—doing so will save you from the overwhelming frustration, stress, and regret that we are currently facing.

Pros

We completely regret ever switching to Class Manager

Cons

Everything, it is such a clumsy, glitchy software.

Review Source

JL

Julie L.  
Company Director  
Performing Arts  
Used the software for: 1-2 years

### "Brilliant customer service"

June 16, 2020

5.0

One of the best things about Class Manager is the customer service, which I think is outstanding. There are several ways you can contact them to ask a question and I always receive a speedy reply. There was a time that I had an issue with my account and the team responded well. They went through a lengthy process to ensure the problem was fixed and followed up with me afterwards to make sure I was happy with the outcome.

Pros

I love having lots of my business elements all in one place including customer information, student records, registers, timetables, invoices, payments, staff records, emails and more). It's easy to use and I have my staff set up with their own logins so that they can access registers and medical information when required but I can limit their access to other private information. The invoicing function saves me a lot of time. Another point that is great about Class Manager is that they are always improving the software. They actively ask users for feedback to ensure they provide what dance school owners need and regularly add new features.

Cons

I would really like a few tweeks to the online registration process on the software as at the moment this doesn't quite provide what I need it to but I understand that is currently under review. It would be brilliant if it could link up with accounting software in the future.

Alternatives considered

[membermeister](https://www.capterra.com/p/140240/membermeister/)

Reason for choosing Class Manager

I was aware that it was created by the same developers of Stage Stubs and was really impressed by that software so was keen to see what else they could create. It was also priced very reasonably compared to other similar products. I also liked the fact that the price was fixed regardless of the number of customers you have on the database (many other companies increase the amount you pay when you add more customers).

Review Source

HW

Hauke W.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Best decision we could have made!"

June 15, 2020

5.0

Class Manager made our customer/student management a lot easier, quicker and more reliable. We can really manage most of our tasks from within this system which also means all info is in one place and therefor always current. Initially, we did not see how moving away from Excel spreadsheets would open a whole new world for us, but it really did! Also, we can have more than one person working "within the system" at the same time without data corruption - try that in Excel!

Pros

Having outgrown Excel Sheets, we were looking for the best solution for our theatre school. Originally, we were a bit hesitant because we were early adopters and are using Class Manager from abroad (Germany). However, neither proved to be problematic. Class Manager has been very easy to set up, it works very intuitively and should you encounter any issues (which in our cases have been mostly user generated issues), provides top notch customer service - very quick and efficient. Whilst we thought that value for money has been great initially, a lot of new features have been added on a regular basis without increasing pricing - which makes value for money extremely great! We found that requirements for the use of a tool like Class Manager very dramatically from user to user. Some of the newer features we did not use, but one of the things we find very useful is that you can simply "hide" those features making the backend as complicated as you need but as simple as possible.

Cons

No complaints at all. The Class Manager team even helped us import our data from good old Excel!

Reason for choosing Class Manager

Class Manager won value for money hands down. Development speed and customer service prove us right.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We outgrew spreadsheets and needed a bigger, better and more reliable solution.

Review Source

RS

Rosanna S.  
Director  
Arts and Crafts  
Used the software for: 6-12 months

### "An easy to use and ever improving system"

June 18, 2020

4.0

Excellent customer service. Excellent value for money. We looked around at many other platforms and before we heard of Class Manager were going to set up LoveAdmin - until the customer service we received was atrocious and luckily we found Class Manager. The team have been helpful and instructive from day one, and you certainly aren't forgotten about as a customer once you've signed up.

Pros

I like the ease of use of the software and its layout - things are where you expect them to be. It is an attractive looking interface from both customer and client point of view. There are many good features to the software and it is excellent value for money. I like the functionality of the registers, having all the information in one place on a system such as this is much more professional and easier to administrate as a manager and the dashboard is great for an overview of the business.

Cons

There is nothing that I like 'least' about the software. I am really impressed that every recommendation that we have made to improve the functionality or recommendations from other users is considered, addressed and ultimately put on the list of things to improve. These include GoCardless integration for monthly invoicing, a text message system and being able to download reports on classes, number and finances.

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Class Manager

The other platforms either had bad customer service, didn't have all the functions we needed or they weren't being developed, or didn't seem as user friendly.

Review Source

JH

Julie H.  
Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Great product for sports clubs"

April 7, 2021

5.0

Excellent service would highly recommend. with regards to cost - we as a company like to know how much we are paying each month. with many similar companies they are taking a percentage, therefore, the more you earn the more they earn and you can end up paying a high cost for the program.

Pros

Pros; easy to use, easy to move around the program. covers all of the needs of the business. customer friendly. Having the additional videos to help with any issues is also helpful. The customer service is fantastic. They answer quickly and are knowledgeable. They also take on board any ideas or suggestions and add these to the program.

Cons

As a previous database programmer, I find I want more complex software reports - although this is not necessarily a Con as I always put my ideas forward which they take on board for the future.

Alternatives considered

[LoveAdmin](https://www.capterra.com/p/182986/LoveAdmin/)

Reason for choosing Class Manager

I felt that Love admin was centred around large organisations and I would end up paying more for the product in the long run.

Switched from

[Coacha](https://www.capterra.com/p/166349/Coacha/)

the old software couldn't cope with my needs and they did not appear to want to upgrade to the customers needs.

Review Source

NH

Nicola H.  
Dance Teacher  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Efficient product, outstanding customer service and support "

April 7, 2021

5.0

A professional product that is saving me hours of admin time. Anything that reduces my admin time is a definite positive. My overall experience since joining Class Manager has been positive, supportive and professional.

Pros

Takes a little set up but there is so much support from the CM team on hand to guide you through the process. This product has completely streamlined the admin work for my business. All my customer data and registers are at my finger tips and invoices can be compiled and sent out easily and professionally. I finally have an admin system I am proud of! It makes my workload easier and feedback from my customers has been positive. The advantage is that I can track customer payments which going forward will make such a difference. My customers can always log into their own version of the portal which is a big advantage. The support from \[SENSITIVE CONTENT HIDDEN\] and the Class Manager team is second to none. They are always on hand no matter how daft my question seems! Fantastic on going customer support.

Cons

I can honestly say that I haven’t found any major drawbacks. The Class Manager team are always working on new developments and are really honest and open to suggestions for improvements.

Alternatives considered

[ClassForKids](https://www.capterra.com/p/141287/Class4Kids/)

Reason for choosing Class Manager

I liked the fixed price for CM at a time when my studio wasn’t even open. I booked an extended into duct ion with a couple of companies but I was most impressed with CM.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Admin was becoming too time consuming. Class Manager was recommended to me so I started with the free trial and continued from there.

Review Source

JM

Joanne M.  
Principal  
Performing Arts  
Used the software for: 6-12 months

### "Time saving, business boosting, best software for an evolving business and time! "

June 15, 2020

5.0

Fantastic!

Pros

What I love most about this software is the saving in administrative time! To me that is priceless It used to take me days just to send one email- let alone the invoices I had to send out individually. I would literally spend a week sending each invoice, calculating discounts per family/class. Then I’d have to compile registers/timetables, In putting payments, sending receipts! I cannot express how invaluable this software has been for my business. It took a while to set up, but the team were able to help me through this and even offered to input data for me. The additional features that have been added since last year are fabulous and I’m particularly impressed with the addition on the online classes etc via YouTube- this has become a huge help for my business during this Covid-19. Anyone looking to reduce their admin time, without compromising their business or teaching I would highly recommended.

Cons

The hardest thing for me and the most frustrating thing was the set, but now that it’s done it’s so easy to use.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I liked the convenience of having everything I needed in one place. Online registers accessible anywhere. Write 1 email and send to everyone Easy invoice sending to everyone at the click of a button

Review Source

CW

Christina W.  
Dance teacher  
Performing Arts  
Used the software for: 1-2 years

### "Cut down my admin time from days to just a few hours!"

June 15, 2020

5.0

Classmanager are really helpful when you have a problem. You can reach them easily on email/phone and they talk you through the system when first using it. They have been really supportive. They are always adding new features and unlike other companies you pay one price for the month and don’t have to pay extra if your studio grows and you have more customers.

Pros

I have been using Classmanager for over a year and i now get my dance admin completed so much faster, giving me much more time to concentrate on other things. I love the online live class and pre recorded class options, which have become available. I don’t know how I would have coped without this feature, it would have taken hours to send all the links to each customer. I also really love the portal, which gives you somewhere your dancers and dance families to access their individual classes, details, invoices and payments. It is an invaluable systems for any dance school!

Cons

I would really love if I could write a short note and customise my receipts

Alternatives considered

[membermeister](https://www.capterra.com/p/140240/membermeister/)[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[DanceBiz](https://www.capterra.com/p/131208/DanceBiz/)

Reason for choosing Class Manager

A friend suggested I tried the system to cut down on admin hours. I did a trial and didn’t look back! Thank you Class Manager

Review Source

MS

Matt S.  
Director  
Sports  
Used the software for: 1-2 years

### "Great app for managing out Gymnastics Club"

August 1, 2023

4.0

Overall, I am very happy with class manager and it makes running my gymnastics club a lot easier and it is very well priced. The team find it very easy to use.

Pros

I really like many features about class manager. Being able to sign new customers up easily and grab all their details. I like being able to offer a free trial and then the system automatically checks with the customer to get information about whether they would like to continue. The ease of being able to check if customer Direct Debits have been set up.

Cons

I wish the system would gain the customer address as when they enrol with us we have to then gain this separately.

Reason for choosing Class Manager

The price was good and the support was very good at the start.

Review Source

DS

Danielle S.  
Dance teacher/ administration manager  
Performing Arts  
Used the software for: 6-12 months

### "Amazing customer service, overall great program"

June 15, 2020

4.0

They have a great online chat option where we can pop in our questions and get them answered quickly. The staff are informative and accessible as well as being patient and helpful.

Pros

We trialled this program because in comparison it was much much cheaper than its competitors. Yes the program was in its infancy so therefore had some kinks to iron out but everything and I mean everything that we asked of the developers has been implemented promptly in order for the program to cater for the different needs of its clients. The customer service is impeccable- we ask and they deliver with such amazing speed. Even when we are in Australia and they are based in the UK so therefore we have a large time difference, their response to questions and concerns is super fast and efficient and they always try to cater for their clientele. It almost feels like a community where we are building the program together. Nothing is to hard for the class manager team to cater for and although the program is still growing and there are features they are developing, they really do go above and beyond to satisfy their clients. The price is also amazing $40 AUD a month in comparison to $120 plus every little extra is an add on price- whereas it’s all included in class manager. There is no hidden costs popping up all the time. They also adapted to the whole online learning experience during the covid pandemic with ease, adding options to the program literally overnight. They seem to work tirelessly to build the software to be up to the standard of competitors but without the price tag.

Cons

We would love the text service to get a wriggle on, we’ve been waiting for that one for a while but understand it’s a big job to create and code.

Reason for choosing Class Manager

Price initially and also it was one all inclusive monthly fee with no ads ons as opposed to dancebiz. They also didn’t have capped enrolments where you pay one price for 0-100 students hypothetically and then the price goes up for 100-200 students etc.

Review Source

JD

Jessica D.  
Director  
Performing Arts  
Used the software for: 1-2 years

### "Great software… fabulous customer service and help"

August 2, 2023

5.0

Class manager is the full package! We run all of our scheduling and customer management through it. It’s fabulous for booking trial classes for new customers too!

Pros

Class manager helped us to manage the rapid growth of our studio with ease! It has so many fabulous features… we would be lost without it!

Cons

There is nothing that comes to mind… it’s great!

Review Source

GH

Gemma H.  
Principal/ Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best Management Tool for Dance Classes"

June 15, 2020

5.0

Pros

I choose the class manager software after trialing several products, this was by far superior to anything I had used before. Firstly Payment struture is very straight forward and you don't get penalised if you grow bigger, they just support your ability to grow and allow you to reduce your admin time. Meaning you can devote more time to you main business needs. It is really easy to set up your timetables and invoice your lessons every month, and has meant my payments are coming in quicker and take up much less of my time to log. Class manager has allowed me to bring all my communication and customer details into one place, helping me remove paperwork for registrations, means my parents can manage their own profiles, classes and payments. This has been a godsend during the covid crisis The Class manager support team are really responsive I have never had a query ignored or missed. They are extrememly helpful and helped me get to grips with the system very quickly. Finally Class Manager enabled extra festure during the covid crisitime, allowing me to bring on-line classes to my whole dance school during the covid crisis, for no extra charge, this has allowed me to keep functioning and supporting my students from my main customer base. I cannot thank them enough for this. I would highly recommend this service if you want fantastic service, fabulous support and value for money.

Cons

The main thing that could be improved is the usability of each page, by maybe letting you set view permantly on certain pages/ searches so it doesn't jump back to original setting after you have completed a task. The ability to send out customer wide texts or groups texts if needed would also be a fantastic asset to the service.

Review Source

DES

Danielle Emily S.  
Dance Teacher/Studio Owner  
Performing Arts  
Used the software for: 2+ years

### "Excellent product "

August 1, 2023

5.0

Excellent experience great customer service

Pros

I love the fact it is so easy to create seasons, charge for classes and access information quickly

Cons

I would like a better app to use one that mirrors the website exactly

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[DanceBiz](https://www.capterra.com/p/131208/DanceBiz/)

Reason for choosing Class Manager

Price point

Review Source

ZB

Zoe B.  
Dance School Principal  
Performing Arts  
Used the software for: 6-12 months

### "An absolute DREAM! "

June 15, 2020

5.0

Extremely positive. I run my school single-handedly and Class Manager makes the work load so much less and so much smoother. I was unsure if I would use it at first, but I can’t tell you how many times I’ve thought to myself “why didn’t I do this sooner?!” I was wasting so much time before. I find it really easy to use and there is everything on there I could wish for at the moment. I would recommend to everyone looking for a class software. On a slightly separate note, with the current Covid-19 outbreak class manager has been absolutely crucial to my business, it’s so easy to stay in touch with my clients which at the moment is essential. And they were super quick to add helpful elements!

Pros

There are so many things I could list here as there are many great elements to Class Manager. But for me the main 2 are...1. The invoicing/payment element. Invoicing has gone from taking me 1-2 days to less that 30mins since I started using Class Manager!! 2. The ability to message specific classes without having to type in everyone’s individual email, one click and everyone I need is there! There are lots of other helpful things, such as a live chat, birthday list, registers, timetabling. There is just so much for your money!

Cons

There really isn’t anything I dislike about Class Manager. It has saved me time, is cost affective, the team are always on hand (they literally reply within 10 minutes almost everytime!) and they are constantly adding new things.

Review Source

RL

Rachel L.  
Dance teacher  
Performing Arts  
Used the software for: 1-2 years

### "100% perfect! "

June 15, 2020

5.0

I have been using them since they launched, they have listened to feedback, customer suggestions and respond to anything so quickly. Excellent service and so easy to use.

Pros

The most useful feature for me is invoicing and payments using stripe. Before using class manager I would spend hours of my week creating invoices for parents and chasing up payments. Class manager generates all these for you and cut down admin time by more than half. I also really like the messages feature, being able to quickly communicate with parents in an official capacity. Being able to communicate with just one class, the whole school, or selective parents, And the new feature to see if email have been read and how many times is an absolutely game changer!

Cons

I honestly don’t think I could say anything bad about class manager, I have never had any problems that haven’t been resolved and were usually my own fault anyway!

Reason for choosing Class Manager

The price. It’s great value for money, did everything I was looking for and was advertised by a trusted dance wear supplier.

Review Source

MH

Melissa H.  
Senior Admin Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent product and support team"

April 7, 2021

5.0

The support from the team has been amazing since we took on Class Manager. Previously we had done everything manually and via paper copies, but the COVID year has driven us to do things differently and Class Manager has really helped with this. The team have been brilliant at answering questions and the facebook group has been great for sharing tips and getting quick responses

Pros

Class Manager is so easy to use and follows a common sense / logical approach. The ability to plan classes for multiple teachers, venues and genres has revolutionised the way we can manage classes. The links to be able to electronically take the register and have it updated in real time has been invaluable (especially over the last year!), and being able to invoice in one easy click has been amazing. Our outstanding fees have never been so small and this has been driven by how easy the system is to use for both the staff and the parents.

Cons

I'd like the ability to print off a timetable from the system. I might be missing something, but a calendar that can be printed off would be really helpful as sometimes you just need to see the overall picture to pick out the clashes!

Review Source

GW

Gemma W.  
Principal  
Education Management  
Used the software for: 2+ years

### "Simple and Affordable"

April 13, 2021

5.0

I’ve had no problems. I’ve been with them from the start and it’s made my life so much easier and saved me hours and hours of admin time

Pros

I love that I can use this software on multiple devices wherever I am in the world. I can coordinate with my team and customers with ease- and can see at a glance what invoices, registers etc are outstanding. Customer service is amazing too- so any problems, I know somebody will help me

Cons

Sometimes, when using a new feature it’s not always obvious but once I’ve done it, it’s easy and quicker the next time. It’s not really a con as actually CM are always improving and adding to their package so it’s better value all the time.

Reason for choosing Class Manager

Opening deal but once I tried, it was really user friendly

Review Source

AE

Alexandra E.  
Principal  
Performing Arts  
Used the software for: 1-2 years

### "Amazing!"

June 17, 2020

5.0

I’d never look back or towards another company. I signed up when they first launched and since day one, I’ve been mega impressed. They constantly add new features to accommodate their users feedback, the system is streamline and easy to use for both staff and parents. They got Zoom connected through their system soooo fast! The team are always on the end of the phone if you need anything and they also take their time with you as oppose to rush to get you off the phone. My sign-ups, invoices, emails, uniform orders, literally everything I do is through class manager. It has been a life saver!

Pros

Streamline, easy to use, parents find it easy, invoices are quick and keeping track of them is super easy. Registers are clean and the system updates quick.

Cons

My emails are marked as spam so parents miss vital information but they receive their invoices fine so it seems like I'm only getting in touch about money.

Reason for choosing Class Manager

Customer service and honestly, I had a good feeling :)

Review Source

NN

Naomi N.  
Director/ Teacher  
Performing Arts  
Used the software for: 6-12 months

### "Gives me more time, more money, less stress! "

June 15, 2020

5.0

The team have been friendly, approachable and always happy to help. They keep me updated on all updates; even those still in development, so we can comment and be involved in the process. They really do put the users at the heart of everything they do.

Pros

Class manager is user-friendly and easy for even the most basic of IT users. Whenever I may have been confused, I just contact one of the team and they are always quick and happy to help! This saves me so much admin time and is so reasonably priced for the large amount of work it does!

Cons

Nothing! It really is amazing stuff! The team are constantly listening to users and adding new aspects to the software constantly. Everything I’ve wanted for my dance school, they have provided. Even during these challenging times of covid-19, they have given dance school owners a range of items that have helped us throughout to continue working productively online.

Review Source

JC

Jaclyn C.  
Owner/Manager  
Performing Arts  
Used the software for: 1-2 years

### "Amazing Software! Fabulous Customer Service!"

June 24, 2020

5.0

Pros

Class Manager is incredibly easy to use. From the moment you login it is all very straightforward and logical, making it very easy to adapt to my business. The customer service is second to none, with any issues dealt with in a friendly and timely manner. The cost is absolutely justifiable and I would honestly never use another dance software again.

Cons

There are a few features that are not yet available such as accounting software integration, however the rate at which new features are added is incredibly quick, so I expect any missing features are always just around the corner.

Review Source

SC

Steph C.  
Principal Of Dance School  
Performing Arts  
Used the software for: 1-2 years

### "Making life easy!"

June 15, 2020

5.0

I love Class Manager it works really well for my school! 👌🏻

Pros

It’s so easy to use, holds all the dancer information as well as parents, once classes are created you can clone them for future terms, invoicing is a piece of cake, you can message individuals, whole classes or everyone with a simple search. I could go on and on but to sum it up it has made my life so much easier, I love it! They also have the fastest customer service!

Cons

The only thing I would like added is I would like a page with all pupils medical informaton, so like a list of allergies etc. (But that’s literally my only glitch)

Reason for choosing Class Manager

They were new and there was an early bird trial and I liked the idea of being part of the development!

Review Source

LL

Liz L.  
Director  
Education Management  
Used the software for: 6-12 months

### "Great for the price"

April 15, 2021

5.0

Super easy to deal with, the time delay as they are in the UK is something to get used to but for the price we are dealing with that. Everything we have asked has been health with or explained which is lovely.

Pros

Class manager is an easy to use software that helps our studio run efficiently without costing a fortune

Cons

There are always options that we would love to have but the team at class manager are always updating new features on requests taken. Sometimes its a little clunky heading back into some screens but again they are working on improvements all the time

Reason for choosing Class Manager

Mainly cost and getting a free trial to ensure it fitted our needs and was easy to use. Also liked the parent portal was user friendly

Review Source

NJ

Natasha J.  
Dance Teacher (owner)  
Entertainment  
Used the software for: Less than 6 months

### "Class Manager - Saves you time!"

June 15, 2020

5.0

Fantastic. No complaints. I know that any questions get answered and any ideas are brought forward. It’s updated regularly and has made admin quicker. The pain of creating invoices and registers has gone. The ability to send messages to either a class or entire school was a feature I didn’t think I needed but cannot live without. Very happy and such great value for money. Others that I looked at added an addition price for adding new features or over 100 students you had to pay more and then over 250 students the price was ridiculous! This is a one time fee regardless and I use it daily if not 3-4 times a day.

Pros

The ability to invoice and track payments. It has become so much more than that to me. The introduce new features all the time and the communication from the teach is brilliant. This was also important for. The value is by far the best on the market and I have no complaints from any of my clients. It has made running the admin side of my dance school easier. It’s all in one safe place and once you know your way around the software it is quick and easy to use.

Cons

It’s not really a con but it took me awhile to learn how to use it. Once I knew how I made complete sense but at the start I needed a lot of help. Which I was provided with.

Review Source

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